pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

the parking was good and security was great

lastly the parking was gated and relatively secured, so we had no fear to leave our car there overnight

good parking lot

breakfast free parking perfect location to go outside the city and next to a outlett

price was reasonable though and parking felt safe

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

easy access from highway. breakfast.

i did not had breakfast!!!

wonderful clean room and great breakfast.

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

maybe need to have a variety of breakfast

breakfast staff was very helpful and cheerful

the breakfast choices were very few and there could have been more

breakfast is too expensive

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

staff is very friendly, reasonable breakfast

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel vip services

great breakfast and service

parking for my motorcycle

the pool area was not clean and overcrowded

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool had longer hours so i could site see during the day and swim at night/early morning

great facilities that include a nice gym, pool, spa, restaurant, and more

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

comfortable hotel, clean. room service was good and staff were courteous.

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

facility was excellent, friendly staff and fitness studio

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

for 65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff

really clean and and the workers are friendly and helpful , there are restaurants around and gym

they have improved the food offerings for breakfast and it’s very good

the breakfast was amazing and th social..love the fact that they accept our service dogs..

the breakfast was amazing, the room was perfect!

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

it’s clean and the breakfast was actual my really good, remarkable considering it’s just a hotel buffet

everything is good! clean,quet,very good breakfast,very friendly staff!

dirty. breakfast área dirty.

the hotel was very busy it gets very occupied at breakfast time

also for longer stays i think there should be more variety in the breakfast

the beds were comfortable and the included breakfast was good

ok room. nice people. good parking.

decent rooms, but hot water and wifi were iffy at best.

the location is very convenient, including free parking for hotel guests

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

great location, big rooms, secure parking, good beds

hotel is very nice, well located to the sights. has a good secure parking lot.

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

we liked the garden and the parking lot

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

parking lot was super close to the rooms

good parking for our car and utility trailer

great staff. good size rooms. lovely garden and free ample parking.

free and secure parking available

parking and green areas

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

there is ample parking onsite

the pool was dirty and pretty cold.

chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

big comfortable room, friendly staff,swimming pool

pool is heated

very clean, friendly staff, good food, my kids loved it!!

the pool is relatively small

the pool is clean and the whole hotel has a great vibe

pool setting was lovely but water cold

architecture, style, swiming pool, bar and excellent staff

great design around the hotel, pool, rooms

people, superb hospitality, great location, closed parking and the breakfast was very delicious

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

good choice at breakfast despite being very busy

the breakfast was excellent and plenty food and drink

the breakfast service, not enough, bad quality

great price and free breakfast is a plus

great breakfast! friendly and helpful staff.

large spacious rooms, high ceilings, parking available

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

facility provided parking at no charge

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

the picture of the pool is deceiving . it's maybe 5 feet wide.

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

not enough parking on weekend

the parking lot is on the back of the hotel and no one helps you with your baggage

free parking on the other side of the block

parking is quite a hike with luggage.

the parking garage is too far from the rooms

helpful staff, delicious and generous buffet breakfast included, parking included , comfortable

parking lot is natural soil and gets muddy in rainy days

t this) free laundry

so much is included in the price: complimentary coffee, excellent breakfast, parking if needed, and

and intimate, with a great location, free parking, great breakfast, a rooftop restaurant and super helpful and friendly

oscar was super friendly and helpful, he gave us insight of top spots to see, guided us to free parking and even walked us through city center all the way to tourist info

hotel offers water, coffee, tea and laundry service

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

the staff is friendly and the hotel has its own parking space.

location parking

staff was friendly dinner area was good to work indoor parking was good

location, across from pyramid, very good, tasty breakfast, easy parking, very fluffy

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

my favorite part was the pool, the gardens and the view

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

the pool is not open

we asked for pool towels

they even flund toys for my small kids to play by the pool

the room is cold in winter, the private pool is cold.

big room, easy fairly secure parking

having safe parking was a plus

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

the free parking is nearby and quite big

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

the staff is kind and the valet parking is very handy

safe parking, helpful and friendly staff. super comfy beds.

wifi password didn t work

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

wifi not so good.

the amenities in the room are good, bed comfortable, wifi, fast and reliable

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

parking is a bit tight but works out.

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

breakfast is very complete and the staff is just amazing

breakfast was too crowded. coffee shop was not opened. bar was not opened

breakfast buffet was excellent!

we also enjoyed the pool area and several of the restaurants

they stayed for a while at the bar and then went to a master suite

the american breakfast is ok the rooms are very comfortable great parking across the

was a mr in charge at the parking, he was really nice and

security in the parking lot was good and we had no concerns about leaving our vehicle overnight as the parking

i enjoyed the breakfast and excellent service.

good, prompt room service

sleep was amazing, proper secure parking, zero complaints

parking logistic , entrance is too crowded at some hours.

place was just lovely: the rooms were comfy, the staff was friendly, the parking was safe

staff at the parking

ps not included of course) and very convenient

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

the staff in the restaurant and valid parking were very nice and efficient

to check in and go to our room and another 30 minutes till they put our car into the secured parking

beautiful building, clean, good service, breakfast very good

buffet breakfast was good value at 150 pesos per