pros: pet friendly, hot water, secure parking

staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay

nice gardens, a big room, and great, secure parking for my motorcycle.

there is a parking port if you need it

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the beds were comfortable and the included breakfast was good

people, superb hospitality, great location, closed parking and the breakfast was very delicious

free parking on the other side of the block

the parking lot is on the back of the hotel and no one helps you with your baggage

parking is quite a hike with luggage.

the parking garage is too far from the rooms

helpful staff, delicious and generous buffet breakfast included, parking included , comfortable

hotel offers water, coffee, tea and laundry service

the staff is friendly and the hotel has its own parking space.

location parking

staff was friendly dinner area was good to work indoor parking was good

not enough parking on weekend

and intimate, with a great location, free parking, great breakfast, a rooftop restaurant and super helpful and friendly

t this) free laundry

secure parking nearby

so much is included in the price: complimentary coffee, excellent breakfast, parking if needed, and

parking lot is natural soil and gets muddy in rainy days

price was reasonable though and parking felt safe

plenty of available parking

good parking lot

lastly the parking was gated and relatively secured, so we had no fear to leave our car there overnight

breakfast free parking perfect location to go outside the city and next to a outlett

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

i did not had breakfast!!!

easy access from highway. breakfast.

breakfast was real good

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

the room is cold in winter, the private pool is cold.

the pool is not open

they even flund toys for my small kids to play by the pool

we asked for pool towels

large spacious rooms, high ceilings, parking available

maybe need to have a variety of breakfast

it was a good clean room. they had free laundry service.!

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

wonderful clean room and great breakfast.

the hot breakfast food had ham or bacon on it

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

parking lot was super close to the rooms

good parking for our car and utility trailer

we liked the garden and the parking lot

chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

the pool and the room were a little bit cold.

the pool looks great too

name on a piece of paper, and was issued a key to a very large and pleasant room overlooking the pool

very clean, friendly staff, good food, my kids loved it!!

they had parking places and the gardens were nice

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

hotel is very nice, well located to the sights. has a good secure parking lot.

parking area is very narrow, no well signaled and difficult to move

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

facility provided parking at no charge

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

the temperature of the pool is perfect

i like the swimming pool and the relaxing of the room.

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

the pool is relatively small

the pool and attention

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

ok room. nice people. good parking.

decent rooms, but hot water and wifi were iffy at best.

there is ample parking onsite

secure gated parking

very good parking. friendly staff. nice room. good privacy.

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

great staff. good size rooms. lovely garden and free ample parking.

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

big room, easy fairly secure parking

having safe parking was a plus

dirty. breakfast área dirty.

quick check in, rooms very comfortable, staff super, breakfast delicious, location great

everything is good! clean,quet,very good breakfast,very friendly staff!

was no water pressure in the shower hotel was full so to get breakfast was not easy

not enough staff at the breakfast . tables didn’t get clean , not enough plates

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

location, across from pyramid, very good, tasty breakfast, easy parking, very fluffy

pool doesn't have a hot tub which would have been fun for relaxing after a long day of exploring

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

wifi

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

great breakfast and service

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

breakfast would have been nice.

breakfast is too expensive

parking for my motorcycle

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool had longer hours so i could site see during the day and swim at night/early morning

the pool area was not clean and overcrowded

great facilities that include a nice gym, pool, spa, restaurant, and more

the room was very clean and safe parking for our car

i was the only guest at that night, the owner had to go and buy groceries for the breakfast just for me, and the food was about half an hour late

next morning they prepared a typical mexican breakfast for us and we also tried their home made pulque, which is a slightly alcoholic beverage

the included breakfast consists of a coffee, milk, pastry and a small portion of fruit

also i must give credits to breakfast which was delicious

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

hotel and grounds, nice swimming pool

and the swimming pool outside, they make warm which it very nice

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

comfortable hotel, clean. room service was good and staff were courteous.

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

really clean and and the workers are friendly and helpful , there are restaurants around and gym

the room was great, with a kitchen and very clean and spacious.

social hour, kitchenette, laundry facility

breakfast was very complete, good quality and delicious

breakfast was excellent friendly staff, quiet rooms

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

the breakfast service, not enough, bad quality

great price and free breakfast is a plus

great breakfast! friendly and helpful staff.

good choice at breakfast despite being very busy

the breakfast

the free parking is nearby and quite big

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming

safe parking, helpful and friendly staff. super comfy beds.

the staff is kind and the valet parking is very handy