the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

breakfast is excellent

was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem

the breakfast is good and the beds are comfortable.

i chose this hotel as they list breakfast being served from 6am, and i needed to be at work at 7 so

more breakfast variety

mattress helpful staff we've got a heater and a plus blanket good breakfast (100mxn) closed parking

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

and intimate, with a great location, free parking, great breakfast, a rooftop restaurant and super helpful and friendly

secure parking nearby

parking included at an

t this) free laundry

parking lot is natural soil and gets muddy in rainy days

location parking

staff was friendly dinner area was good to work indoor parking was good

the staff is friendly and the hotel has its own parking space.

hotel offers water, coffee, tea and laundry service

not enough parking on weekend

helpful staff, delicious and generous buffet breakfast included, parking included , comfortable

the parking lot is on the back of the hotel and no one helps you with your baggage

free parking on the other side of the block

parking is quite a hike with luggage.

the parking garage is too far from the rooms

people, superb hospitality, great location, closed parking and the breakfast was very delicious

the beds were comfortable and the included breakfast was good

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

the hotel has an indoor pool

nice staff and secure parking. good location close to the main square.

location, secure parking

good breakfast, convenient location and parking. authentic building.

the beds are very comfortable, the room service is exceptional, and the central garden is very charming

location, free parking

i also really didn't understand how does the internal parking work, the gate was often closed, and perhaps early in the morning is

the breakfast was very scarce: coffee + two pieces of bread.

the gym is a good addition

breakfast is included and is in the cafe just the next door

we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far away from it

bar and activities are a great plus

hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms had enough plates and microwave and

indoor pool was great,restrooms and showers clean, the only thing was the sauna wasn’t

pool was too far from rooms, water was not warm, there were not many chairs to sit and hard to find

good parking lot

location parking service in general dinner at the hotel restaurant

plenty of available parking

the parking was good and security was great

breakfast free parking perfect location to go outside the city and next to a outlett

easy access from highway. breakfast.

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

breakfast was real good

i did not had breakfast!!!

proximity to the airport cleanliness complimentary breakfast

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

it was a good clean room. they had free laundry service.!

the location was great. i did not have breakfast

breakfast staff was very helpful and cheerful

the breakfast choices were very few and there could have been more

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

breakfast would have been nice.

staff is very friendly, reasonable breakfast

great breakfast and service

parking for my motorcycle

great facilities that include a nice gym, pool, spa, restaurant, and more

the pool had longer hours so i could site see during the day and swim at night/early morning

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool area was not clean and overcrowded

hotel room had a full kitchen and it was super clean. nice shower.

a great value with nice rooms with kitchen.

staff lovely rooms comfortable bed and the complementary breakfast was delicious with varied assortment of nice choices

breakfast was excellent friendly staff, quiet rooms

great staff,comfy bed, good water pressure in shower. good kitchen area.

the pool was not clean. the tiles joints were dirty.

facility was excellent, friendly staff and fitness studio

hugo on the bar took excellent care of us

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

and the swimming pool outside, they make warm which it very nice

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

wifi password didn t work

the amenities in the room are good, bed comfortable, wifi, fast and reliable

wifi not so good.

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

good choice at breakfast despite being very busy

great price and free breakfast is a plus

breakfast was good and plenty of choice and the coffee was available 24/7

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

the breakfast service, not enough, bad quality

safe parking, helpful and friendly staff. super comfy beds.

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming

the free parking is nearby and quite big

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

the staff is kind and the valet parking is very handy

the staff in the restaurant and valid parking were very nice and efficient

to check in and go to our room and another 30 minutes till they put our car into the secured parking

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

the rooms were so small and old the breakfast was so terrible !!!

beautiful building, clean, good service, breakfast very good

great breakfast, nice heated pool, comfy bed, located right beside a bus station that allowed us to easily take a day trip to

but then again its not that a big of a deal as my kids loves swimming in every hotel we stayed, and compared to the other hotels in puebla this one

they stayed for a while at the bar and then went to a master suite

breakfast buffet was excellent!

i like the staff. the location was also great. the indoor pool was also great.

was a mr in charge at the parking, he was really nice and

the american breakfast is ok the rooms are very comfortable great parking across the

security in the parking lot was good and we had no concerns about leaving our vehicle overnight as the parking

with a very good mood attending us, the breakfast fresh and good taste, the room was clean and comfort

pool and breakfast is very good also the room is big

- hot water for shower: be patient, sometimes takes 3 minutes - parking

pool water temp - in the bathroom, nothing to but your stuff

- there is a pool, but the water water very cold

cold swimming pool

othbrush

parking is a bit tight but works out.

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

big room, great breakfast, helpfull employees, free parking, comfy bed.

own parking at your room

spacious room, easy onsite parking, close to centro, excellent breakfast.

rooms in the back quiet, parking right outside, great room and bathroom size, delicious served breakfast with good options

there was a parking space just below, so we had easy access to our vehicle and the included breakfast was great

however, when i left the building to go get one, my partner and i realized the valet parking guy and front desk lady were serving the group at the entrance, constantly entering to the

staff at the parking

parking logistic , entrance is too crowded at some hours.

like to park my car, but the hotel has valet parking

sleep was amazing, proper secure parking, zero complaints

in outside the gate of the place, parking a bit tricky, restroom fake wood was swallow due to water

parking available good bed and very clean

the parking is well protected as it is inside feince

very near) to the rooms

parking seems insufficient

fresh coffee in the morning, and a speedy laundry service

the room also has a table, but this room didn't have a kitchenette

parking is to far from hotel.

secure parking was a big factor in our decision

it has a parking garage, which is a huge plus if you re coming by car

parking is very tight on a weekend, lots of noise from banging doors on weekends

just the parking is a little uncomfortable, but they provided great service to park the car

location and free parking

perfect bed for dreaming sleep, silent room, good wi-fi, parking place

bit hard was to understand where is parking

the fact that they had parking was a definite

big plus was the free parking lot