were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

parking lot could be larger

there was plenty of parking

modern building, clean room, nice amenities, onsite parking, good complementary breakfast

parking was good

convenient and worry free car parking

parking garage is also convenient

cleanliness of hotel, free covered parking, and close to restaurants and shopping

parking is limited on a saturday night due to events and live music on site

plenty of onsite parking and close to restaurants and

hotel is clean, located around lot of food places near by, starbucks is right across parking lot

we both enjoyed breakfast

breakfast was a hit

breakfast was delicious & had a good variety

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

nice room with whirlpool

pool not available.

the pool or the hot tub was out of service.

pool and how clean the place was.

nice rooms and staff. pool and hot tub. free parking

the kids and i enjoyed the spa pool and swimming pool

staff (front desk, kitchen, housekeeping) was very friendly

they did not have bacon at breakfast

great kitchen

free wireless, free parking, nice breakfast, nice fitness room, free printing in the little business center, and love the hot tub and

the hotel has a laundry room for clients

the breakfast was exceptional. a great location. very friendly staff. large parking lot.

great facilities, rooms, parking.

the parking lot was pretty empty for a holiday weekend and we passed a couple individuals that had weed

easy to find, plenty of parking, friendly and helpful staff.

parking in the rear is cramped because all the guests park there and any one attending function in

a cold spa

the spa was the great part

i loved the spa tub.

room was clean but the spa was not first time ever

the spa tub and updated rooms

staff was very friendly and did their best to accommodate early check in for me which i do

great service, pool, snacks. comfortable beds, free parking.

location and parking

plenty of parking

teenagers screening and yelling in the parking lot until nearly midnight

parking

i like having access to the onsite laundry facilities

it needs later pool hours

close to ub and nice breakfast in the morning

hotel had the 4 things i wanted: free wifi, free parking, pool, and free breakfast

lobby is too small could not fine a seat to sit to eat breakfast

free laundry, tuesday free dinner! on sure gym

room was well equipped/ had a kitchen and utensils, everything clean and well maintained, staff nice and flexible

there are no restaurants in this hotel, though it provides more than enough kitchen facilities to fend for oneself

location was excellent, free use of laundry was a plus.

the kitchen facilities

very clean,good breakfast,pool is clean

it's quiet, very efficiently managed and breakfast is a bonus: simple but good choices and abundant, plus a 4 hours window to enjoy it which

clean n bright corridors, complimentary breakfast and indoor pool n gym

the small pool and high cost

very clean size of gym room

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

you have to call for a shuttle but they arrive in a couple

located close to the airport and a shuttle was available

both at the front desk and at the breakfast buffet

the hotel was extremely clean including the pool, my room and the gym facility

knew not to expect anything more than a continental breakfast but my wife has yogurt every morning and this was not available

was disappointed to find the pool was closed, no explanation given

the ice machine, the elevator, the business room, the pool, and there was no iron in my room

what i didn't like is it says continental breakfast and all it is is muffins and coffee

not much on breakfast but that's why you have the kitchen to cook too

having a full kitchen and a separate bedroom is also great

breakfast was good

location,the kitchen,the hold rooms was great.

spacious. nice staff. fitness room fine. breakfast great.

my wife didn't enjoy the breakfast, or the coffee.

i even got an early check in, which was clutch after a red eye from the west coast

loved the gym. loved all the space and comfort of the room. staff was very friendly.

i liked the small snack area across from the front desk, and the pool was lovely

just don't try to walk to the hotel even though on the map it looks close, take the courtesy shuttle)

the bar should be open on the weekends.

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

pool small

for a hotel whose majority of guests only stay for the night before/after their flight - swimming pool, fitness room, pool table and a late night open bar/restaurant among others

lounge area was good and gym

the pool wasnt heated

staff were willing late at night to pick us up with their free airport shuttle, then took us back to the airport at 5:30 in am

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

shuttle service for pick up n drop to the airport was superb

ud83dude04) located so close to the airport you could walk if you had to, but the free shuttle bus and its friendly drivers will take you there and back

room too small, over priced for product, pillows crappy breakfast was in a disarray with kids running wild, air conditioner was very noisy with a loud humming noise, totally

the gym and pool were great

plenty of parking and lounge area was perfect

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to everything, pet friendly no matter the size, kid friendly as well

the ice in the parking lot. i slipped on the ice

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

paths from the front row of parking spaces to the driveway - not conducive for use with roller bags and certainly not safe

was great and awesum, customer service, pool, gym, breakfast

the pool could have been a little bigger and the hot tub wasn’t working when we were there

the pool

we didn’t realize the pool and hot tub were out of commission - we came to that hotel for that reason with our kids for

the hot tub was not working... the key to the pool area wasn't working...

location, room size, quality and variety of breakfast food, but mostly the excellent staff!

the full kitchen was phenomenal, the bed was super comfy.

convenient with kitchenette,pot,pan, dishes, wonderful staffs, and close to everything.

the laundry facilties were not working correctly

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

we'll lit parking lot

lots of parking available, everything in close driving distance

there was an exit right across from our room and parking right by the doors

that and the fact there was off-site parking for a very reasonable

proximity to the airport, free long term parking and shuttle.

the pool and the breakfast served in the morning

it was very clean and comfy and the breakfast was great and the staff.

the breakfast meat could have been better.

early check in, clean, breakfast

staff was excellent, especially the breakfast staff

dirty laundry in hall. staff not professional or friendly.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

additude of employees great room lots of parking chooses i had a semi truck ,just the

late check out time

staff, board games available, great buffet breakfast, big room with beds for 6 people, pool, free

were well appointed and spacious; great variety at breakfast; great to have a kitchenette with large fridge and dishes/dishwasher

appreciated the free shuttle from the airport

it was a decent sized room, the breakfast was decent. loved the kitchen area in the room

but there was coffee in the lobby and the breakfast was good

free breakfast

breakfast was great and location was great

minutes to buffalo airport walking distance via sidewalk to bar & grill and to cracker

to the airport and shuttle service driver was nice

parking is free & on the premises

ample free parking

parking lot has tons of space, food on site if u need, 24 hr gym/ sauna, rooms with tubs are

loved the decor in the courtyard - really unique, delicious breakfast, and ample parking

so i will definitely come back and, as in the past, i felt safe for me and my car as the parking lot is amazingly let well

huge room, very clean, wonderful breakfast setup

the pool deck was extremely slippery and a bit on the smaller side.

the guest laundry was a definite plus

the pool wasn't the cleanest.

the design fwb was fantastic. nice pool and weight room facilities

the pool small but ok for the price and for kids

pool seemed very dirty

staff members not polite.. lady serving breakfast was very polite...

nice big room - excellent bed, liked the full kitchen

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in

staff, free wifi, decent pool, close to dining and entertainment, shuttle to airport, and gluten free breakfast options along with other great breakfast

the complimentary breakfast had more options than most hotels, and there was plenty of free parking

pool was over crowded and so was the gym , the breakfast was not even hot , and we went at 7:30 am , very early , everything was running

cleanliness, breakfast, service.

they went above & beyond to pick us up with the airport shuttle service, which we greatly appreciated

excellent location and caring front desk. breakfast was amazing.

location, kitchen features, spacious suite morning check-out staff were very personal

my only problem was i needed a shuttle to airport and not available for an early morning flight

the kitchen was well equipped with a large fridge and freezer combo which was fantastic

i love the fact it has a kitchen so you save money, preparing your own meals

basketball half court, bbqs, fire pit, gym available for guest use

i loved how spacious our room was and it was also very nice to have a kitchenette

worked w/ us to accommodate early check in.

well appointed rooms with kitchenette

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

good location, friendly staff, breakfast simple but delicious.

easy to find, clean & great breakfast!

breakfast, room, and gym were perfect for us!

plus the free breakfast was much better than i expected

all types of kids running up and down hallways playing and screaming no parents or staff in sight

on a weekend where there was a big bus of people staying for something so the lobby and swimming pool were packed

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

was pretty good not a lot to choose from but enough to put a meal together for you and the kids

also rooms not being cleaned when staying with 2 kids for 3 nights is gross

the room was clean and the size with the kitchen was just the right fit for us

really wish the kitchen had anything in it to cook or eat off of or with

rooms were nice and came with kitchens

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

i liked the in room kitchen appliances.

i came early and was told i would have to pay an early check in fee

the kids loved the pool and we appreciated the breakfast boxes. everything was great!

employee will went above & beyond 4 me & my kids excellent customer service pool/spa opened with sch times which was a + wit kids wld def

the room was real small & so was the fitness room

the pool and spa were nice for the kids

hotel staff provides gold plated customer service. classic decor. rapid valet parking!

parking a little inconvenient but not really

free parking is a pleasant bonus

super clean and updated easy parking hood doos and great bartenders in the bar

clean, easy parking, shower options, no tv issues, great bed!

great staff, nice pool area and good hot breakfast

get to breakfast early as it is very busy and limited if you come later

great staff, nice pool area and good hot breakfast

com website stated that the facility's pool and fitness center were open, which we prepared for

that the pool was closed

breakfast was freshly prepared every morning with a rotating menu

the breakfast option was very good. this was very convenient.

a great breakfast and the host friendly manner that started the day off right.

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

the included breakfast and coffee in the morning was very appreciated and good

room & spa bath

the bed was very comfortable and the spa tub in the kennedy suite was nice.

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the case then they need to put more than two bath towels in the room—especially given the spa tub

the spa tub is just a huge bathtub

indoor pool and the outdoor pool was closed also even though the room was very clean we found dried blood

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again for sure good location to the shopping

the fact they had breakfast an a pool also a fitness center

pool water looked cloudy

the corridors were a bit cold and no indoor pool.

enjoyed the pool in the evening hours

gym was small and not enough machines.

there were lots of options for breakfast

parking spots, most of them were taken by big trucks or members 2) none of the equipment in the gym was working 3) could not get extra bed sheets as they were back ordered for

hotel, great location, excellent service and free breakfast

it was quiet and there was parking right in front of my room

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

there was a guy that cleaned up the parking lot everyday

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

it has cable tv, wifi and small fridge for your drinks

quiet there was a small kitchen and safe parking.

ice machine or ice cube trays in the rooms with kitchenette.

would only recommend an extended stay room with kitchen

no basin outside the washroom and no kitchen platform in room 1.

it is quiet, safe, clean and has mini kitchen

easy parking

parking is free, which is getting rare in upscale hotels

nearby parking is free

your parking fills up quickly but that's a good thing!!!

parking was somewhat limited

modern and clean laundry (credit card)

the laundry room was perfect for travelers

hallway smelled like smoke and laundry

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

the breakfast was amazing it was hand cooked and everything was fresh

comfortable and breakfast were great

there is gym but it is very very small

all you herd was doors slamming and kids running upstairs all night

the breakfast wash way better than most hotel breakfasts

construction being done just outside the hotel and parking lot entrance which was not the hotels

perfect location, clean, classy, have free parking and a wonderful breakfast

downtown location and free parking was just what we we needed and the rooms were spectacular

valet parking at no charge

free valet parking and delicious food!

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

pool is open till midnight. friendly staff. good breakfast

staff was great, the room was clean and the pool was awesome for the kids.

comfortable rooms, kitchenette, great breakfast selection, pets allowed with large backyard for fetching

it smelled like mildew in laundry that has been sitting wet in the washer for days

was giving my 5 year old a birthday party and wanted to be able to let kids swim

pool was almost too cold

was not great - no fault of the hotel was we booked on a very busy day and there were tons of kids in the pool and hot tub area which was very noisy, but hey things happen, would still comeback

free breakfast.

too many kids with non-involved parents. 10 people in spa?

comfy beds. good breakfast and is close to a playground which the kids loved

i slept so soundly i almost missed breakfast

had quite a few choices for breakfast and ours was delicious

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

the breakfast was delicious

breakfast was fresh and delicious

room is clean. gym and swimming pool are good also.

sounded like someone was doing gymnastics above our roombreakfast was very limited

the kitchenette and the fridge and microwave

great breakfast selections, comfortable beds, clean room, good location and very friendly staff

the pool and breakfast

breakfast food selection was very good

breakfast was available till 10am which allowed us to sleep in a bit longer

that we had to ask to be let into pool and then could not get out the lock wasn’t working

small sensor glitch for the pool door, but the staff was very helpful.

has a small indoor pool and fitness room

free breakfast had all the basics

husband said the continental breakfast was just okay

i came during covid so there was no breakfast or swimming but it was great!

the room wasn't cleaned and the pool was cold

always a benefit to have breakfast included (standard continental buffet with some good waffles and

i only wish they had more selection for breakfast like some type of meat, bacon, etc.

hospitality,breakfast was good, location was great,, overall peaceful and friendly

loved the amount of space in our room. my kids could stretch out.

pool

very clean, friendly staff and nice pool.