pool was awesome

parking spots, most of them were taken by big trucks or members 2) none of the equipment in the gym was working 3) could not get extra bed sheets as they were back ordered for

the indoor pool was a little cold

great staff. free fruits and cookies and drinks all day beautiful view of pool at breakfast.

has free guest laundry room, great location, nice staff

breakfast, friendly staff upon check in and out, the room was so clean and cozy - the beds were so

breakfast was great

i saw a laundry room, gym, jacuzzi and outdoor pool

pool water looked cloudy

beds, very good breakfast, friendly staff

a great breakfast and the host friendly manner that started the day off right.

the included breakfast and coffee in the morning was very appreciated and good

the communication, the room and the breakfast

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

the breakfast options looked good

breakfast was very good! we were especially fascinated by the pancake machine! ud83eudd70♥️

quick check in fitness facility was great all equipment was in good repair.

good location. clean. nice pool.

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

the breakfast meat could have been better.

our room was large and had a kitchenette

there is not enough food for breakfast. it was cold.

free breakfast was underwhelming and disappointing; in particular, the frozen omelettes and breakfast

staff, board games available, great buffet breakfast, big room with beds for 6 people, pool, free

hospitality, great breakfast, and cleanliness.

not enough trash bags to accommodate 6 people and kitchen trash receptacle should be larger

the pool. the yard. the food.

the kids and i definitely enjoyed like we always do and will be returning they didn’t want to leave

rooms within the suite for kids and adults

went and bought our kids a air mattress because the pull out couch was awful uncomfortable and they need thicker

i had drove almost 4 hours with kids i was irritated and not exactly pleasant

pool wasn't too warm and a bit cloudy but the hot tub was hot and clean

staff was friendly, room was clean and quiet and kids loved the breakfasts.

pool was cold!!!

i went with me and 2 kids

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

dirty laundry in hall. staff not professional or friendly.

additude of employees great room lots of parking chooses i had a semi truck ,just the

perhaps providing a spray cleanser for gym equipment after use would be a good idea!

sounded like someone was doing gymnastics above our roombreakfast was very limited

my son and i also enjoyed the pool and gym

waffle , sheets and pillows!! staff were nice! pool and hot tub.

the pool and hot tub were nice. i also liked that the bathroom was a good size.

perfect location, clean, classy, have free parking and a wonderful breakfast

valet parking at no charge

free valet parking and delicious food!

parking is tough i do not like valet parking my vehicle but they worked with us and let us park our

free breakfast and free valet parking

there should be an age requirement for kids to be able to make their own breakfast, especially using the waffle iron

the gym had an unpleasant odor.

kitchen staff helped us to get the special egg for my kids other than what they served

no written info about staying there, gym room, breakfast times, etc.

comfortable and breakfast were great

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

had an old laundry smell

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

the laundry room was perfect for travelers

big room, aircon, laundry facilities, comfy bed

my wife didn't enjoy the breakfast, or the coffee.

my 6 year old absolutely loved the breakfast, pool, hot tub and ping pong table

the layout of the hotel and the room were excellent. the pool was also perfect for our kids.

breakfast

this room had enough space for 5 of us: 2 adults and 3 older kids plus a fireplace

not much on breakfast but that's why you have the kitchen to cook too

knew not to expect anything more than a continental breakfast but my wife has yogurt every morning and this was not available

pool was not open

is a well equipped kitchen in the room, but all the plates, cutlery, cups, etc

kitchenette did not have anything other than a fridge and microwave

the case then they need to put more than two bath towels in the room—especially given the spa tub

room & spa bath

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the spa tub is just a huge bathtub

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

my room was clean, the staff greeted me warmly and breakfast was very good

super family friendly breakfast was great

the front desk staff was amazing and shuttle was so convenient.

both at the front desk and at the breakfast buffet

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

the pool was nice and never overly crowded

always a benefit to have breakfast included (standard continental buffet with some good waffles and

the breakfast was really good

pool closed due to covid

i was told that there were not any clean and i would have to wait until someone came in to do laundry

convenience to airport for early morning flight. shuttle got is there & picked up very quickly.

billiard and gym

and close to airport with some nice common spaces, need new pool quest but besides that enjoyed my stay

i was up since midnight the night before and the staff was able to accommodate an early check in which was very kind and i appreciated it tremendously

there were stains in the carpets and we found peanuts and a bright pink kids bracelet on the floor in our room, clear evidence that it had not been vacuumed

plenty of parking and lounge area was perfect

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to everything, pet friendly no matter the size, kid friendly as well

lots of free parking, spacious rooms with almost new furnishings

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

area around the hotel is a huge parking lot on a 4-lane busy street, but very safe

used the gym once

room provided for my kids wasn’t very clean

very comfortable room and friendly staff. the gym was outstanding!

i got in late after midnight and they sent me airport shuttle immediately!

it has a pool and gym

shuttle service for pick up n drop to the airport was superb

the breakfast was lovely and the hot waffles were delicious

there was a shuttle to the airport that started very early in the

mess, not a single clean table, food on the floor, not enough staff to keep up with the million kids in there

had tried calling the hotel to ask about the time of the shuttle but nobody picked up

not much parking.

your parking fills up quickly but that's a good thing!!!

easy parking

parking was somewhat limited

the location is amazing. everyone is really kind. free parking.

good location for our needs love the spa tube

room was clean but the spa was not first time ever

a cold spa

i loved the spa tub.

the spa tub and updated rooms

we'll lit parking lot

that and the fact there was off-site parking for a very reasonable

lots of parking available, everything in close driving distance

there was an exit right across from our room and parking right by the doors

proximity to the airport, free long term parking and shuttle.

there was plenty of parking

was a good amount of parking

parking lot could be larger

very clean, good breakfast, nice staff, ample parking.

the snow hit, they plowed very good except the walkway to the handicapped parking was not shoveled till the next day

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

cleanliness of hotel, free covered parking, and close to restaurants and shopping

clean, accommodating, fresh friendly. great location, good parking.

parking was a little limited close to the lobby but we were able to secure other nearby parking.

parking is limited on a saturday night due to events and live music on site

there was under cover parking and lit very well.

new decor is fantastic, the breakfast was delicious, and the service was excellent and super kind

great service- fun for kids. love the extras!

breakfast was delicious & had a good variety

lady at the front desk yelled at my kids at the top of her lungs for no reason

rooms and pool area were extremely clean

there were also some pretty intense pot holes in the parking lot that could definitely use fixing, luckily we had arrived during the daytime and were

super clean and updated easy parking hood doos and great bartenders in the bar

the beautiful decor - parking - friendly staff -

lots of parking space as we had a rental car during our stay

parking was limited when i arrived

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

free shuttle to the airport and basically free parking

loved the decor in the courtyard - really unique, delicious breakfast, and ample parking

the hotel has free parking and internet

and well maintained, given the size of the facility, it never feels crammed and there is lots of parking and free breakfast

breakfast was included, and no additional parking expense

breakfast was always done always fresh was good

location is decent, easy to access. the restaurant anchor bar on site is really nice.

the breakfast bar we thought was great

breakfast was good had a great variety

open friendly service - the provision of breakfast and open snack throughout the day is very refreshing and thoughtful

the kids and i enjoyed the spa pool and swimming pool

the pool or the hot tub was out of service.

pool and how clean the place was.

amazing staff nice pool and spa washing machines good location

pool not available.

paper towels in kitchen we're almost gone

the kitchen was well equipped with a large fridge and freezer combo which was fantastic

breakfast was excellent, staff really made sure everything was abundant and tidy

room was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games area, etc

the gym was well maintained with good equipment. breakfast was good with a good variety.

power while the kids were in the pool

the pool and work out room was great

enjoyed the fitness center and pool but it was quite cold

a good breakfast selection

they have a nice gym and the housekeeping was kind and accommodating

i would have liked to have had liquid hand soap at the bathroom sink and dish soap at the kitchen sink

two tv and kitchen with fridge. i was very comfortable i will stay in the near future

the pool ,whirlpool, gym ,and grilling area was a fantastic ad

the full kitchen was nice and well stocked

didn't have any non pork options when they served eggs for breakfast , they added ham to all of it

serve same breakfast every day no variation. expecting to improve breakfast items..

pool was over crowded and so was the gym , the breakfast was not even hot , and we went at 7:30 am , very early , everything was running

there was no closet to hang any clothes, just a metal bar above the only place to put a suitcase, other than the floor

cleanliness, breakfast, service.

without a car, not much in walking distance, although there is a hotel shuttle bus that delivers you within 3 miles

good location, friendly staff, breakfast simple but delicious.

breakfast, room, and gym were perfect for us!

easy to find, clean & great breakfast!

plus the free breakfast was much better than i expected

breakfast was hot & plentiful

parking in the rear is cramped because all the guests park there and any one attending function in

the parking & staff

the breakfast was exceptional. a great location. very friendly staff. large parking lot.

staff is very good. plenty of parking. common areas very clean.

vert comfortable bed, good wifi. excellent staff. free parking

staff was very friendly and did their best to accommodate early check in for me which i do

free laundry is nice

candlewood provides free laundry facilities for its guests, which is a nice bonus

location was excellent, free use of laundry was a plus.

bit pricey for a one night stay but the check in person let us have a late check out so that we were able to do the cave of winds in the morning before we left

gym and pool is closed (didn’t really concern us but gym did look nice through the door)

parking

free parking

i was surprised and disappointed that the parking lot was such

location and parking

good location with free parking. clean.

i like having access to the onsite laundry facilities

breakfast was very nice

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to the

i also love the breakfast in the mornings

it needs later pool hours

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

well sanitized wipes sanitizer available every corner in the hotel pool was nice and clean my kids enjoy ud83dude09 15 20 minutes from niagara

gym is 24 hours and has enough equipment

good location. clean rooms. great breakfast choices.

was very clean and update furniture, very friendly staff, parking lot was big enough, good for kids

good enough for little kids

this place is clean and had a great breakfast.. only issue was hot tub was out of order

nice pool and workout room

breakfast was ok.

the hot tub was not working... the key to the pool area wasn't working...

the pool

close to niagara falls,kitchenette, happy hour, laundry room, gym

breakfast was also good

breakfast was great, the afternoon get togethers were awesome. fantastic place to stay.

the full kitchen was phenomenal, the bed was super comfy.

chose this property because of the kitchen and bedroom

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

there was a guy that cleaned up the parking lot everyday

it was quiet and there was parking right in front of my room

decent wifi and clean room

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

every morning & offer many amenities including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more

all was great...pool. jacuzzi, hot breakfast, nice room, convenient location.

breakfast was just cereal, muffins and yogurt

we used the gym too, which was great

well appointed rooms with kitchenette

breakfast was very popular

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

location was fantastic for shopping. kitchen a nice plus

that was an event with bbq and pool and the pool was really crowded

i had a very late original arrival but because of the weather i didn’t arrive until i needed an early check in because my arrival was then pushed to the following day before noon and my important

we had to take our laundry to the front desk and pick up clean towels

comfort, cleaned, breakfast, and services are good!

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

they should have the instructions to use the laundry

the gym and pool

the room was clean and the size with the kitchen was just the right fit for us

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

the laundry worked

rooms were nice and came with kitchens

staff was wonderful, elevator , laundry, pet friendly,kitchenette

the fitness room was a little small and limited.

pool was lots of fun

it was awesome that i had a jacuzzi and the pool was actually heated

great location for shopping, great breakfast selection

noisy people & kids

only great thing is no pet fee and my dog was with us

early check in nice staff

although we didn't use it, the kitchenette was very nice and well-equipped

would only recommend an extended stay room with kitchen

ice machine or ice cube trays in the rooms with kitchenette.

no basin outside the washroom and no kitchen platform in room 1.

room was upgraded from a small room for two to a suite with a small kitchen

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

you should make a designated parking spot for your staff

more seriously, we got ice and snow and the parking lot was not cleared

semi new... decient breakfast buffet. lots of parking

the only issue was parking i would stay here again

plenty of parking and a great breakfast!

very clean with a great breakfast!

the cleanliness of the hotel. the kids loved the pool

breakfast was great

pool clean and ready as advertised, fresh fruit and nutty fruity oatmeal made for a healthy breakfast

very good breakfast. ready early. lots of snacks available. good gym.

the parking lot was clean and big along with the fitness room

website failed to mention that the pool/fitness area are still closed

friendly staff, well maintained facility, nice pool and gym room, plenty of parking.

breakfast was really good

com website stated that the facility's pool and fitness center were open, which we prepared for