didn’t like the hours of the pool

kitchen had good amenities

great breakfast great location amazing staff super clean, neat, and worth the stay

the saturday breakfast was unique and tasty

full kitchen including fridge , microwave and cooking utensils

key worked for room but not for pool or outdoor patio reentrance

the pool or the hot tub was out of service.

the kids and i enjoyed the spa pool and swimming pool

there were extra blankets in the room for cold nights, and wish the pool looked a little

the hot tub and indoor pool was a great way to start and end the day.

the parking & staff

parking in the rear is cramped because all the guests park there and any one attending function in

staff is very good. plenty of parking. common areas very clean.

the breakfast was exceptional. a great location. very friendly staff. large parking lot.

the parking lot was pretty empty for a holiday weekend and we passed a couple individuals that had weed

staff was very friendly and did their best to accommodate early check in for me which i do

i love that i can do my laundry here, for free

the staff really nice and professional,i love the kitchen

the kitchen facilities

gym and pool is closed (didn’t really concern us but gym did look nice through the door)

room was well equipped/ had a kitchen and utensils, everything clean and well maintained, staff nice and flexible

teenagers screening and yelling in the parking lot until nearly midnight

location and parking

great service, pool, snacks. comfortable beds, free parking.

i was surprised and disappointed that the parking lot was such

parking

great staff, nice pillows (i like mine a bit firm), good breakfast, clean comfortable room.

close to ub and nice breakfast in the morning

best pool me & my family ever got in great water temp very comfortable beds .

booked this hotel because it has a swimming pool for our kids as one of their amenities, once we arrived the employee told us that they have constructions

this time we made use of the pool and was great that it didn't have an overload of chlorine

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

location, cleanliness of room, friendly staff, complimentary breakfast

good location. clean rooms. great breakfast choices.

was very clean and update furniture, very friendly staff, parking lot was big enough, good for kids

good enough for little kids

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

clean. rooms were a good size. good breakfast. friendly staff

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

location for ub graduation was perfect!!!! breakfast was as good

longer hours for breakfast more air circulation on hallway

the pool area looked nice

everything very clean and comfortable and i love the breakfast

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

chose this property because of the kitchen and bedroom

the kitchen area was terrific and would be great for an extended stay

breakfast was also good

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

very safe & lit up parking

parking was good

was a good amount of parking

convenient and worry free car parking

parking lot could be larger

a cold spa

room was clean but the spa was not first time ever

the spa was the great part

everything. the spa mainly

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

parking was a little limited close to the lobby but we were able to secure other nearby parking.

hotel is clean, located around lot of food places near by, starbucks is right across parking lot

clean, modern rooms and lobby. good service. free covered garage parking.

cleanliness of hotel, free covered parking, and close to restaurants and shopping

there was under cover parking and lit very well.

had ev charging good breakfast good facilities

it had a nice pool

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

nice big room - excellent bed, liked the full kitchen

clean friendly staff, spacious room. pool was perfect

big clean room, great breakfast

breakfast hours

i came down but i did not see any breakfast any where??????

they should have the instructions to use the laundry

comfort, cleaned, breakfast, and services are good!

kitchenette was fantastic

would have liked the kitchen supplies in room but i understood that they could have been requested

i liked the in room kitchen appliances.

really wish the kitchen had anything in it to cook or eat off of or with

of the laundry facility and vending machines

pool and hot tub were not crowded, clear, sparkling and warm

pool was lots of fun

fitness center perfect and the breakfast was not fancy but many varied and tasty

kids running around late at night

employee will went above & beyond 4 me & my kids excellent customer service pool/spa opened with sch times which was a + wit kids wld def

breakfast was a hit

was excellent from the smooth check in to the large, comfortable room, amazing pool/spa and delicious breakfast

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

nice room with whirlpool

warmer pool and hot tub. location to my family is excellent.

th3 room was spotless, beds comfy and breakfast was good

get to breakfast early as it is very busy and limited if you come later

the location was great, clean, comfy, pool was nice and warm and clean, breakfast was amazing, staff was very nice and

they are very accommodating and helpful. breakfast is delicious

breakfast was good, the staff was excellent, the location was perfect for our needs

pool was not open

also they don't offer anymore continental breakfast

pool was out of order. hotel could be cleaner. better signage needed.

and hot tub were out of order, kitchen had no flatware or dishes, tv did not work, and bathroom door was broken

having kitchen

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

the shuttle was already at the airport when we got off the main entrance and only took couple of

i would have loved a breakfast to go bag with a muffin or fruit or something.

super family friendly breakfast was great

breakfast and friendly staff

breakfast area was perfect, well organized

later hours of pool lol

comfortable, and it was great to have a suite with separate livingroom and bedroom and equipped kitchen

stay, i love that it has bedrooms separate from the main room, and the fact that it has a small kitchen

my wife didn't enjoy the breakfast, or the coffee.

hotel was booked with kids that were competing in a hockey tournament

room provided for my kids wasn’t very clean

would have like to be informed that the pool and spa were open

shuttle service on friday night after 11 p

would have like to be informed that the pool and spa were open

kids were disappointed

front desk & shuttle drivers were great

return shuttle driver was driving very abruptly with music blaring

the shuttle and driver are always quick and friendly to pick up and take to the airport

room 1 bed for me, my wife and 2 kids.

liked that this was so close to the airport, had a shuttle service, and had breakfast included

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

nice staff. large pool area. clean and excellent location

kids in hot tub and hallway

packed with kids!

the ice in the parking lot. i slipped on the ice

free breakfast, internet and parking were all a bonus

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

lots of free parking, spacious rooms with almost new furnishings

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to everything, pet friendly no matter the size, kid friendly as well

there was a guy that cleaned up the parking lot everyday

it was quiet and there was parking right in front of my room

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

it has cable tv, wifi and small fridge for your drinks

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

room, good beds, good shower, kitchenette with dishes

i like the suite accommodations & full kitchen

hotel was exceptionally clean, staff was nice and helpful, pool and jacuzzi was clean and open, breakfast was great, checkout was easy

there was as an acrobat in the room above us, making it sound like they were doing gymnastics

every morning & offer many amenities including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more

free parking and well

location, parking free, nice room

there was an exit right across from our room and parking right by the doors

proximity to the airport, free long term parking and shuttle.

parking was free during stay & u$30 for a week while on vacation with free shuttle each way

pool water very cold. did not use.

early check in, clean, breakfast

pillows, pool, breakfast

it was very clean and comfy and the breakfast was great and the staff.

pool is too small.

i wish the breakfast bar had more items but other than that everything was great.

we had to go downstairs and use the bathroom by the gym throughout our entire visit

key card to pool was broken

i didn’t use the pool or gym or laundry, but they looked well-maintained and are nice features to have available

clean pool area and gym

the breakfast bar we thought was great

less being offered in the breakfast bar than previous stays

but there was coffee in the lobby and the breakfast was good

no pool, very noisy, construction etc. it could use a better breakfast selections.

would not let me get a new room tv was not working at first and i had to pay an extra $50 for a late check out even though i’m a member how insane is

very accommodating! my flight was at 6pm and they agreed late check out at 4pm

loved the modern rooms and the bed was very comfortable and breakfast was a cut above some other hotels

pool and included breakfast were both wonderful

breakfast and the front desk stafff were amazing ?

the breakfast staff was not very friendly

additude of employees great room lots of parking chooses i had a semi truck ,just the

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

and well maintained, given the size of the facility, it never feels crammed and there is lots of parking and free breakfast

the parking lot was easy to get in and out

parking lot has tons of space, food on site if u need, 24 hr gym/ sauna, rooms with tubs are

parking is free & on the premises

the hotel has free parking and internet

staff, free wifi, decent pool, close to dining and entertainment, shuttle to airport, and gluten free breakfast options along with other great breakfast

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in

very clean and well kept and breakfast was included

i wish there were a jacuzzi but the pool was so cute and there were grills and patio area to have company

breakfast included- pool great, excellent hours.

my only problem was i needed a shuttle to airport and not available for an early morning flight

loved the pool table and fussball table in the lobby

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

paper towels in kitchen we're almost gone

breakfast was excellent, staff really made sure everything was abundant and tidy

and secure ud83dudd10, breakfast was great

nice size room. nice hot water. gym was good.

plus the free breakfast was much better than i expected

breakfast was hot & plentiful

breakfast, room, and gym were perfect for us!

easy parking

the newness, the history and the available parking at your hotel was what attracted us

the location is amazing. everyone is really kind. free parking.

parking is free, which is getting rare in upscale hotels

parking was somewhat limited

free parking is a pleasant bonus

hotel staff provides gold plated customer service. classic decor. rapid valet parking!

parking was limited when i arrived

had a lot of free parking

super clean and updated easy parking hood doos and great bartenders in the bar

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the case then they need to put more than two bath towels in the room—especially given the spa tub

the spa tub is just a huge bathtub

the bed was very comfortable and the spa tub in the kennedy suite was nice.

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

breakfast was freshly prepared every morning with a rotating menu

we really enjoyed having breakfast with the other guests

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

a great breakfast and the host friendly manner that started the day off right.

the breakfast option was very good. this was very convenient.

allowed an early check in after a long haul flight

the laundry room was perfect for travelers

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

big room, aircon, laundry facilities, comfy bed

amazing, friendly staff and a delicious breakfast with a waffle maker

with kids you microwave more than many things

the breakfast wash way better than most hotel breakfasts

nice gym was an unexpected bonus

kids loved the bird in the lobby

i saw a laundry room, gym, jacuzzi and outdoor pool

breakfast

breakfast was great

breakfast was was amazing

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again for sure good location to the shopping

the room is big enough for my family (3 adults), and it's very clean

great staff, clean amazing room, pool just right no complaints

was standard but decent good size room crib availability late check out proximity to highways laundry

pool was very cool for us -didn't go in

gym was small and not enough machines.

room was spacious and the kitchen was fully stocked, and the location to darien lake and buffalo is nice, welm feeling not in

would only recommend an extended stay room with kitchen

room was upgraded from a small room for two to a suite with a small kitchen

no basin outside the washroom and no kitchen platform in room 1.

the kitchen had everything in it except food items

construction being done just outside the hotel and parking lot entrance which was not the hotels

perfect location, clean, classy, have free parking and a wonderful breakfast

downtown location and free parking was just what we we needed and the rooms were spectacular

valet parking at no charge

free valet parking and delicious food!

pool could have just a little more lighting and the floor in the room i believe needed a little

hospitality,breakfast was good, location was great,, overall peaceful and friendly

many shops can be found nearby so it's necessary to keep some basic groceries if traveling with kids

friendly staff, safe clean place. nice pool.

the ice and laundry area was a mess and wouldn't use it to wash our clothes

nothing. maybe more breakfast options, yea i’m reaching

hoping for varieties for breakfast

has a small indoor pool and fitness room

gym is 24hours but pool is not.

the breakfast was cold and undercooked. on a happy note the coffee was hot and fresh.

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

i slept so soundly i almost missed breakfast

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

the breakfast was delicious

breakfast consisted of fresh fruit , cheese egg dish, , blueberry muffin-excellent tasting

breakfast was included and had fresh fruit, a muffin, coffee, juice and an egg dish

was such a great stay my only suggestion for kitchen improvement would be to have a dedicated hot water thermos for tea so it doesn't taste like

i loved the location, and the bedroom was separate from the room and the full kitchen

two separate bedroom suite with fully loaded kitchen

kitchenette was amazing, staff was friendly, all around a great stay and experience.

breakfast was great

pool was closed, and there wasn't a lot of breakfast choices and it kept running out so we had to

everyone was friendly. breakfast was good. facility was clean

pool wasn't too warm and a bit cloudy but the hot tub was hot and clean

liked the room and the breakfast

fitness room only opens in the morning. so weird.

room is clean. gym and swimming pool are good also.

sounded like someone was doing gymnastics above our roombreakfast was very limited

breakfast was okay but could use some improvement

that no rooms have tubs, yet the pictures on the website clearly showed a 2-room suite with a kitchenette

location, service. excellent breakfasts. appreciated the 24 hour coffee station

good gym equipment

i was told on check in day that the pool and gym were opening up the next day, they never did i was there for a week

the breakfast was lack luster.

the pool could of been clean there was ants in it

breakfast needs a bit more hot options. the rates could go lower to attract more people.