access to the outdoor pool was a wonderful bonus

everything. the spa tub was great. room was large, and very quiet.

the primary room was very spacious, with a seating area, electric fireplace, and a spa in the corner (no screen or

also the buttons on spa tub were peeled so hard to read

value , and the room was huge and had exactly what we wanted for anniversary(ie a fireplace and spa tub) and ac which came in handy since it was warmer then expected

getting in and out of parking lot . a lot of traffic . but understandable with main road

parking

o weeks)

there were and still are, two broken down vehicles in the parking lot the entire time i stayed

no breakfast

full breakfast is good to have

the room and the breakfast are great!!! totally worth of the money!!!

great location, reasonable rates and a grab an go breakfast.

good room and comfortable bed. very quiet and decent breakfast. friendly staff.

the breakfast was delicious, especially the scrambled eggs

the fact they took the virus seriously and allowed no congregating, breakfast though limited was available and you had to take to your room

the breakfast every morning was so yummy, the pool was warm and clean, along with the rest of the place

good breakfast. very clean. parking good.

breakfast was simple but had some good variety

staff great. lovely place to have breakfast, spotless, comfortable. kelly excelled at her job.

has a small indoor pool and fitness room

pool is small but def not a deal breaker

small sensor glitch for the pool door, but the staff was very helpful.

friendly staff. cleanliness. excellent spread in the breakfast buffet.

pool was very relaxing

coffee was good. and sort of good choices for breakfast.

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

laundry facilities were not working

laundry dryer was not working but they dried the cloth in their hotel dryer

nice pool

breakfast

bed comfortable! toiletries & coffee in room. breakfast included & the pool! ☺️

rooms were clean, i was able to do laundry too in the hotel

the location and the laundry facilities and the pool.

good location close to falls and to shopping. great breakfast.

nice to have a pool for the kids to go in after a long day

pool was closed due to pump issues..

no phone in our room. the room was smaller than what we saw online. pool was freezing cold.

the pool wasn't really clean

could not access pool. broken/missing handle on gate.

because there was a maid cart in front of our room we parked our truck facing the pool to unload our stuff when another guy came out and said we had to park directly in front of our

very outdated bathroom was not in very good shape pool has not been operational for 8 years

no pool. house keeping did not bring towels or replenish the amenities. i had to go get them.

nothing other than no pool

within 5 minutes we find a best western with a much bigger and infinitely cleaner pool and rooms

the staff is exceptional an amazing. breakfast was great and the beds were so comfortable.

if you have kids who wake up late while on vacation, be prepared to buy food elsewhere as you aren't allowed to

very friendly and helpful staff. great service and a very good breakfast.

breakfast and location to niagra falls.

was not what the description showed was not big enough or three kids and two adults the breakfast was not what they said it would be and there were stains on the

the parking lot was clean and big along with the fitness room

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast

clean friendly breakfast

get to breakfast early as it is very busy and limited if you come later

com website stated that the facility's pool and fitness center were open, which we prepared for

we stopped by the hotel to ask about early check in and the owner said the earliest would be 12 but asked for my number if it was ready

everything else, comfy bed, overall clean room, clean bathroom, clean pool

check-in was only a couple of minutes long; property was pristine (impeccably clean rooms, pool and surrounding area was clean); location was great

with the ongoing covid-19 pandemic some facilities were not available at the motel (ex: swimming pool)

the pool was very well kept

kids were really happy with the hotel and staff

price, decent location, laundry option (too bad i didn’t have quarters), internet ok, decent clean, standard hotel, good

with kids is sometimes not nice for other guests

a little sad that it didn’t have a pool for the kids, noisy neighbors

especially loved the gentleman who worked at the front desk, who acted as “quiz master” to my kids about local knowledge and folklore

i end up waking the kids when i turn on the light to get dressed when i’d rather they get a little more sleep

pool and breakfast, very nice staff.

great location and very clean. fitness room had good equipment. staff was friendly.

breakfast was excellent

clean rooms, clean and warm pool, hot breakfast

kitchenette was fantastic

nice laundry room

kitchen supplies are limited, not doubt due to orleans having grown feet on the staff, but they

another plus was the onsite laundry

of the laundry facility and vending machines

comfort, cleaned, breakfast, and services are good!

it was clean and no breakfast just muffins, it was very comfortable

breakfast was very good would just add some fresh fruits that can be used for waffles

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

big clean room, great breakfast

breakfast was amazing room n pool super clean n peaceful

nice behaviour swimming pool for kidz good breakfast lovely location

kids running the hallway at midnight screaming and the parents trying to tell them to stop

cold hallway was terrible when i went to the pool and came from the pool to cold i’m sick today from

kids enjoyed the pool.

great hotel and value for money, good staff, great breakfast.

breakfast could be improved but thats minor

there was pool which my family enjoy

employees were fantastic, the kids loved the pool, we loved the trolley that picked us up right out front

just let the kids run and play with the ice

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

pool was crowded by unsupervised children who were throwing footballs and running around

good breakfast

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

staff is great! pet friendly. breakfast ud83dudc4dud83cudffd

was great and the staff was able to accommodate us with early check in (20$ extra fee)

large room with very clean kitchen and bathroom

breakfast was great, the afternoon get togethers were awesome. fantastic place to stay.

the property’s fault but the stay would have been even better if the pool, gym and sauna were

i did have to pay a pet fee but it was worth it

convenient with kitchenette,pot,pan, dishes, wonderful staffs, and close to everything.

they allowed an early check in

the kids enjoyed the pool as we had it all to our selves

it's quiet, very efficiently managed and breakfast is a bonus: simple but good choices and abundant, plus a 4 hours window to enjoy it which

pool was open and super clean

location, cleanliness of room, friendly staff, complimentary breakfast

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry and a $1 for detergent

the pool

really liked the fitness center and pool

was great and awesum, customer service, pool, gym, breakfast

longer hours for breakfast more air circulation on hallway

the pool could have been a little bigger and the hot tub wasn’t working when we were there

was perfect; not fancy but they had everything we needed- even ev charging

the pool was closed for the season.

the pool was also very clean but the water was freezing

location, comfortable bed, clean, pool.

staff was amazing! room was clean. enjoyed the pool.

kids are happy to make with the warm waffles (made by them)

my room door was locked from inside at night (due to my kids) and we were outside

i like the fact there is a pool and a laundry room available to all guests

the breakfast staff, front desk and pool staff was really nice, breakfast was good as well

nice pool but management had to unlock for access. good breakfast.

price, close to niagara falls, clean rooms and pool

dirty diaper by where we parked, lots of trash on grounds back by the pool area

we have been going here for about 3 year.nice poolside rooms. will come back again

much bleach in the pool area

the casino is less than 10min away as well

great location!!! to stores and the falls! excellent hot breakfast!!

smelled terrible like old casino cigarette smoke

not enough seating for breakfast

the breakfast selection was just ok but there was plenty of it.

the distance from niagara falls and casino is 10 minute car ride, no walking distance

had a king suite and my kids were using the pull out sofa to sleep on, but we never got linens for it

didn’t like that the pool windows were not tinted so at night you could see right into the room

clean room, reasonable price, including parking and breakfast

the pool was warm and the kids loved it

the breakfast is also quite good

good breakfast and friendly staff.

great staff, nice pillows (i like mine a bit firm), good breakfast, clean comfortable room.

lobby is too small could not fine a seat to sit to eat breakfast

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to the

close to ub and nice breakfast in the morning

great service, pool, snacks. comfortable beds, free parking.

i was surprised and disappointed that the parking lot was such

parking

location and parking

good location with free parking. clean.

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

access to a gym, laundry room and towels when needed.

was happy to stay here, but i would be happier if the gym was paid more attention about the equipments quality

the staff really nice and professional,i love the kitchen

the kitchen facilities

gym and pool is closed (didn’t really concern us but gym did look nice through the door)

staff was very friendly and did their best to accommodate early check in for me which i do

the breakfast was exceptional. a great location. very friendly staff. large parking lot.

great facilities, rooms, parking.

vert comfortable bed, good wifi. excellent staff. free parking

the parking & staff

staff is very good. plenty of parking. common areas very clean.

convenient location, comfortable beds, newer carpet, parking, reasonably clean.

long walk to upper parking lot of artpark , but can be done if you want a work out

room was located directly across from the parking area.

the fact that you are supposed to leave and the parking is one way could have been better marked

we had a lovely hang in the parking lot outside our room before and after the show

location, parking and staff

good sized parking lot

ample parking

good breakfast. nice room. ample parking

of parking

laundry , pool all amenities needed

the gym had a nice selection of equiopment and the pool/hot tub were also nice

pool was so nice and warm not a shock

the pool ,whirlpool, gym ,and grilling area was a fantastic ad

around swimming pool wasn't enough clean.

provided early check in and all information for site seeing

the pool or the hot tub was out of service.

amazing staff nice pool and spa washing machines good location

the kids and i enjoyed the spa pool and swimming pool

pool not available.

key worked for room but not for pool or outdoor patio reentrance

breakfast and location were both excellent !

the breakfast was very good, loved the location. so close to the venue.

location spa breakfast view shower - great water pressure

the room was clean, great location, and the breakfast was amazing.

great view. great location. great breakfast. great spa services.

basketball court; healthy breakfast ( turkey sausage); yogurt; almond milk; kitchenette

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a hotel

the rooms were spacious. the laundry availability.

also not clean- dirty laundry from prior guest under pull out couch

they have free breakfast every morning & offer many amenities including a mini store in the hotel for forgotten

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

it was quiet and there was parking right in front of my room

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

there was a guy that cleaned up the parking lot everyday

it has cable tv, wifi and small fridge for your drinks

-wifi worked well

breakfast had a great selection and was glad to have the pool and hot tub open again

nice room with whirlpool

comfortable beds, pool, gym, breakfast location of hotel

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

great service- fun for kids. love the extras!

parking was a little limited close to the lobby but we were able to secure other nearby parking.

hotel is clean, located around lot of food places near by, starbucks is right across parking lot

parking garage is also convenient

new, clean, and comfortable lodging option in the buffalo area. easy access and parking.

plenty of onsite parking and close to restaurants and

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

convenient and worry free car parking

modern building, clean room, nice amenities, onsite parking, good complementary breakfast

was a good amount of parking

the snow hit, they plowed very good except the walkway to the handicapped parking was not shoveled till the next day

parking lot could be larger

the spa was the great part

good location for our needs love the spa tube

a cold spa

room was clean but the spa was not first time ever

i loved the spa tub.

it is quiet, safe, clean and has mini kitchen

room was upgraded from a small room for two to a suite with a small kitchen

room was spacious and the kitchen was fully stocked, and the location to darien lake and buffalo is nice, welm feeling not in

although we didn't use it, the kitchenette was very nice and well-equipped

no basin outside the washroom and no kitchen platform in room 1.

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

the only thing you need to know is that breakfast ends at 9am. which didn't bother me though

it was pleasant... slept so well. slept through breakfast.

room and good beds, walking distance to the falls, respectable contimental breakfast, free parking

the breakfast was so so but overall it was great for the price

excellent location, great service, breakfast was complementary.....

i also enjoyed that it was located rather close to many restaurants and the casino and the falls

close to casino

were able to walk to the attractions including the falls and casino

and for a last minute thing very affordable considering niagara falls was a 5 minute walk and the casino was maybe 10 minute walk

it was close to the casino we were going to.

i slept so soundly i almost missed breakfast

everything was great from the room to our breakfast

breakfast consisted of fresh fruit , cheese egg dish, , blueberry muffin-excellent tasting

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

the breakfast was delicious

the pool was quite cold and the doors to the outside near the pool were open letting additional cold

the breakfast time on the weekend. wish it was a bit later.

very accommodating! my flight was at 6pm and they agreed late check out at 4pm

the breakfast staff was not very friendly

the guest laundry was a definite plus

the pool was fun and clean

kids love the pool very clean and the water was warm

breakfast was very good. very clean. great distance to the casino and the falls.

close enough to the nigars falls state park, the seneca casino, the outlets, restaurants and most places of interest

lied about the fitness center being open, and the free crib, they didn’t even bring it up when we arrived

parking was not easy

parking lot was kind of confusing

location ro the falls excellent, no need to worry about parking to the falls

valet parking was very efficient and quick when parking and retrieving our car

easy access to parking area

breakfast included- pool great, excellent hours.

without a car, not much in walking distance, although there is a hotel shuttle bus that delivers you within 3 miles

the breakfast and snack area is good

staff, free wifi, decent pool, close to dining and entertainment, shuttle to airport, and gluten free breakfast options along with other great breakfast

the pool, rooms and breakfast

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

plus the free breakfast was much better than i expected

excellent value for the price, plus free breakfast

nice size room. nice hot water. gym was good.

i really enjoyed the breakfast that was offered

room was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games area, etc

the gym was well maintained with good equipment. breakfast was good with a good variety.

we also liked the pool and gym and the breakfast was awesome

the continental breakfast was lackluster, but decent for being free.

was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games area, etc

shuttle service was much

would not let me get a new room tv was not working at first and i had to pay an extra $50 for a late check out even though i’m a member how insane is

breakfast was good had a great variety

location is decent, easy to access. the restaurant anchor bar on site is really nice.

no shuttle, although stated there is

was a block away from everything- parking was secure, felt safe and rooms were very comfortable- loved the robes

location, buffet style breakfast, historical site close to the border, very quiet area safe parking

this includes free valet parking, storing our luggage, giving us early access to breakfast

disappointed when it was on the second floor that looked out onto the quality inn and quality inn parking lot

loocation was within walking distance to the falls and provided free secure parking

parking is free & on the premises

so i will definitely come back and, as in the past, i felt safe for me and my car as the parking lot is amazingly let well

the hotel has free parking and internet

free shuttle to the airport and basically free parking

ample free parking

the room i had faced the parking lot behind the building - so absolutely no view to speak of from my window

od choice) free parking

parking was a little sparse? but it was free!!! i really can t complain about that.

the parking is convenient

parking is a bit difficult