were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

there was a guy that cleaned up the parking lot everyday

it was quiet and there was parking right in front of my room

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

we have babies and they let us do a very early check in.

friendly staff, well maintained facility, nice pool and gym room, plenty of parking.

pool was very very cold…. unable to swim

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast

that the pool was closed

i would’ve liked for the pool to be open.

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

nice big room - excellent bed, liked the full kitchen

the drawer in my kitchen area was broken and wouldn't shut

the breakfast bar was good location was convenient, right off the highway

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

great location for shopping, great breakfast selection

it was awesome that i had a jacuzzi and the pool was actually heated

the kids loved the pool and we appreciated the breakfast boxes. everything was great!

fitness center perfect and the breakfast was not fancy but many varied and tasty

kids running around late at night

rooms were nice and came with kitchens

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

kitchen was unequipped. no dishes, utenlsils, etc.

the room was clean and the size with the kitchen was just the right fit for us

nice kitchen provided in room.

the staff was very friendly it was close to where we had to go. and our girls loves the pool!

didn't use the pool. it was murky, but we hadn't planned to so didn't matter.

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

all kids making noise and banging at each others doors

pool was clean and nice

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

longer hours for breakfast more air circulation on hallway

breakfast was awesome, the area large and spacious.

this place is clean and had a great breakfast.. only issue was hot tub was out of order

the pool

very clean, friendly staff, good variety for breakfast

was too early, finishing at 9am which meant that by the time we were done in the gym, breakfast was finished and we had to grab something else elsewhere

convenient with kitchenette,pot,pan, dishes, wonderful staffs, and close to everything.

breakfast was great, the afternoon get togethers were awesome. fantastic place to stay.

the laundry facilties were not working correctly

delicious breakfast and nice location to ub. very kind receptionists.

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

friendly staff, safe clean place. nice pool.

i liked this place, there is a wonderful pool, convenient location, friendly staff

laundry facilities were not working

many shops can be found nearby so it's necessary to keep some basic groceries if traveling with kids

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

the staff really nice and professional,i love the kitchen

free laundry, tuesday free dinner! on sure gym

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

clean, staff was exceptional and front disk was available 24 hours, the free washing machine, gym

location was excellent, free use of laundry was a plus.

plenty of parking

great service, pool, snacks. comfortable beds, free parking.

location and parking

i was surprised and disappointed that the parking lot was such

teenagers screening and yelling in the parking lot until nearly midnight

staff was very friendly and did their best to accommodate early check in for me which i do

the next morning i went down and she walked me to the laundry and handed me 2 pillows

the size of the pool was very small.

breakfast was fresh and reasonable choices including gluten free choices such as banana, yogurt,

good breakfast and friendly staff.

it needs later pool hours

the pool and hot tub are fantastic.

love everything but the size of my room i was expecting it to be much bigger with a full kitchen meaning stove with oven and the basics

bacon, we enjoyed the breakfast. we would have loved bacon.

great kitchen

staff (front desk, kitchen, housekeeping) was very friendly

were fast and close to the parking area

parking in the rear is cramped because all the guests park there and any one attending function in

the parking lot was pretty empty for a holiday weekend and we passed a couple individuals that had weed

easy to find, plenty of parking, friendly and helpful staff.

the breakfast was exceptional. a great location. very friendly staff. large parking lot.

location, cleanliness of room, friendly staff, complimentary breakfast

good location. clean rooms. great breakfast choices.

great breakfast

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry and a $1 for detergent

breakfast was great, and the location is centrally located to everything.

i loved the spa tub.

the spa was the great part

room was clean but the spa was not first time ever

good location for our needs love the spa tube

a cold spa

the kids and i enjoyed the spa pool and swimming pool

the hot tub and indoor pool was a great way to start and end the day.

pool and how clean the place was.

amazing staff nice pool and spa washing machines good location

there were extra blankets in the room for cold nights, and wish the pool looked a little

nearby parking is free

the location is amazing. everyone is really kind. free parking.

parking is free, which is getting rare in upscale hotels

not much parking.

the newness, the history and the available parking at your hotel was what attracted us

also it show a pool and it wasn't open it was covered

location was excellent, the pool was very clean, the beds were large and comfortable, the staff was very friendly

nice to have a pool for the kids to go in after a long day

room was big, clean, my kids love the pool so much

no phone in our room. the room was smaller than what we saw online. pool was freezing cold.

very outdated bathroom was not in very good shape pool has not been operational for 8 years

within 5 minutes we find a best western with a much bigger and infinitely cleaner pool and rooms

pool was not working, bed could have been more comfy, the room was cold and i had no control over

nothing other than no pool

the amount of money we spent there was no access to jacuzzi or swimming pool the pictures doesn't duty but the room overall was not what you thought it was very very

only thing i will suggest is having diff breakfast options

breakfast

full breakfast was complete with something for everyone

breakfast is good. facilities like laundry and water vending machine are useful.

pool had too much chlorine in it

kept up till 2am by screaming/running kids above us despite calls

breakfast and location to niagra falls.

clean, professional, breakfast was excellent

the beds were clean. quiet atmosphere. the kids enjoyed tv cartoons

if you have kids who wake up late while on vacation, be prepared to buy food elsewhere as you aren't allowed to

good breakfast. nice room. ample parking

ample parking

good sized parking lot

parking good

is perfect and they have enough parking lots for your car

clean, nice staff and pool was a bonus

we stopped by the hotel to ask about early check in and the owner said the earliest would be 12 but asked for my number if it was ready

we made good use of the pool after a full day of sightseeing

with the ongoing covid-19 pandemic some facilities were not available at the motel (ex: swimming pool)

the pool was very well kept

breakfast was great, my daughter had lost a backpack that was rather sentimental to her and they

loud people, doors opening and closing and kids running up and down the hall all night long.

heated pool was not very warm and the surface was a little slippery

room next to me sounded like there kids where coming through the wall

staff went out of their way to be friendly, and having an indoor pool helped to keep our kids busy

perfume was missing from my room while the mobile headphone was missing from kids bedroom guests should be extra

with kids is sometimes not nice for other guests

to reach, large room, laundry facilities, microwave oven in room, good dining options nearby (try

stayed on 2nd floor alot of noise above our room sounded like kids

breakfast was good, coffee was just ok. plenty of shops and places to eat

the receptionist was very friendly, especially with my kids

great breakfast the kids loved it

as such everything was good, but little more variety in the breakfast will be great

wish the pool was indoor. location was about 15 minutes from the falls

free breakfast

the case then they need to put more than two bath towels in the room—especially given the spa tub

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the spa tub is just a huge bathtub

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

room & spa bath

provided early check in and all information for site seeing

was great and the staff was able to accommodate us with early check in (20$ extra fee)

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

very safe & lit up parking

convenient and worry free car parking

modern building, clean room, nice amenities, onsite parking, good complementary breakfast

parking lot could be larger

the snow hit, they plowed very good except the walkway to the handicapped parking was not shoveled till the next day

they allowed an early check in

the staff were very friendly and helpful. we loved the swimming pool it was very nice.

staff was amazing! room was clean. enjoyed the pool.

affordable, and within my budget, and close to shopping areas, and like a 10-minute drive to the casino

pool was great, kids enjoyed a lot.

also provide free bus to the falls and casino

price, close to niagara falls, clean rooms and pool

wish there was a pool

pool and spacious rooms at low price.

dirty diaper by where we parked, lots of trash on grounds back by the pool area

we have been going here for about 3 year.nice poolside rooms. will come back again

jacuzzi tub was very nice, very comfortable big enough for 2 people the room was comfortable the gym was

nice pool but management had to unlock for access. good breakfast.

the best is the my kids loved

nice staff. easy check in and checkout.good breakfast.

nice pool but management had to unlock for access. good breakfast.

staff even moved his vehicle so i could easily park my truck and trailer, very accomodating

very comfortable room,clean, good breakfast.

one elevator: not good ! gym machine broken no free weights : heavy chlorine smell from pool

the hours of the pool, breakfast and gym are very limited for travelers. also a bit pricy.

the distance from niagara falls and casino is 10 minute car ride, no walking distance

it has also a small gym

the pool smells a lot bleach .

swimming pool water was not clean

clean room, reasonable price, including parking and breakfast

the rooms were clean and organized, ample parking and the building amenities like the pool, gym and free breakfast was on point

parking was a little limited close to the lobby but we were able to secure other nearby parking.

cleanliness of hotel, free covered parking, and close to restaurants and shopping

clean, accommodating, fresh friendly. great location, good parking.

clean, modern rooms and lobby. good service. free covered garage parking.

hotel is clean, located around lot of food places near by, starbucks is right across parking lot

comfortable beds, pool, gym, breakfast location of hotel

warmer pool and hot tub. location to my family is excellent.

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

the gym was not available, but the pool was

my grand kids loved the pool and spa

allowed an early check in after a long haul flight

had an old laundry smell

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

the gym had an unpleasant odor.

there should be an age requirement for kids to be able to make their own breakfast, especially using the waffle iron

my kids also loved that there was a bird there

kids loved the bird in the lobby

all you herd was doors slamming and kids running upstairs all night

the one lady in parking

downtown location and free parking was just what we we needed and the rooms were spectacular

construction being done just outside the hotel and parking lot entrance which was not the hotels

free valet parking and delicious food!

valet parking at no charge

the breakfast options looked good

the communication, the room and the breakfast

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

breakfast was freshly prepared every morning with a rotating menu

the included breakfast and coffee in the morning was very appreciated and good

the breakfast meat could have been better.

pool is too small.

early check in, clean, breakfast

pool was slightly cooler than i would like.

staff was excellent, especially the breakfast staff

beds, wifi worked well, small kitchen with large fridge included which was helpful for us, air-con was just right and not too

having kitchen

wish the pool was fixed

not much on breakfast but that's why you have the kitchen to cook too

breakfast was amazing

the only thing you need to know is that breakfast ends at 9am. which didn't bother me though

location, clean, breakfast, warm

excellent location, great service, breakfast was complementary.....

it was pleasant... slept so well. slept through breakfast.

good breakfast & value for the money

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

it wasn't until the next day i realized there was a shuttle available

my room was clean, the staff greeted me warmly and breakfast was very good

the shuttle was already at the airport when we got off the main entrance and only took couple of

snow, location, and gym

was tasty,but they seemed short staffed on cleaning & kitchen staff to help manage the needs of so many guests

loved the pool and hot tub the most we really enjoyed this here

pool could always be warmer - but it was a comfortable 84 degrees

black-out curtains were really good free wifi was sufficiently fast breakfast was filling and had enough

kids had fun playing in the pool

clean room a facility. great breakfast! kids loved the pool!

the pool was open, warm and clean

we find have hot tub and pool was not warm enough for us

pool could've been warmer

ended up staying for new years and liked the location because it was close to the casino

kids had a nice time and so did we

the excellent service and the shuttle service that took us to several chores we made

the airport shuttle service is a definite plus, too

it was a decent sized room, the breakfast was decent. loved the kitchen area in the room

we had to go downstairs and use the bathroom by the gym throughout our entire visit

were uptight and miserable and rude with kids and parents from a hockey tournament

good location, nice size pool and hot tub, very clean and updated, great room with a nice view.

there wasn't no breakfast and the bar was still closed

the ammenities such as a hot tab and a pool were open and functioning properly

easy shuttle to airport; left car there

kids were disappointed

i did not have a car and it was convenient so close to the airport with a complimentary shuttle

enjoyed the fitness center and bar area

also, it was nice to shoot a bit of pool at night

shuttle to and from airport was fantastic

wish the signs for the hotel parking was more visible

easy access to parking area

valet parking was very efficient and quick when parking and retrieving our car

parking lot was kind of confusing

plenty of parking

room size, friendly helpful staff, great breakfast

every morning & offer many amenities including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more

well appointed rooms with kitchenette

the rooms were clean and spacious, the pool and hot tub were great, nice staff

worked w/ us to accommodate early check in.