pool was cold!!!

i had drove almost 4 hours with kids i was irritated and not exactly pleasant

free breakfast.

i thought there could be some more choices for breakfast and more fruit.

the fitness center didn't have any water and the wipes for the equipment were completely dried out

the gym is tiny

breakfast was amazing!

oh and the laundry area was available to use

all the kids eventually were coughing and our eyes were irritated

my grand children loved that the pool was saltwater

we liked the pool and the hot tub. the cleanliness of the hotel was excellent. loved it.

the breakfast was tasty

convenient for the wedding i was attending. the gym was very nice.

sounded like someone was doing gymnastics above our roombreakfast was very limited

my son and i also enjoyed the pool and gym

only complaint would be that the pool is closed at this hotel

i could hear the laundry machines running past 11 pm. not cool.

the breakfast was really good

breakfast selections, considering how small it was

the pool was nice and never overly crowded

was excellent, front desk service was excellent, especially when i arrived (i checked in at 1am) breakfast was good

not having a stationary bike in the fitness center

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again for sure good location to the shopping area

swimming pool water too cold to swim and the jacuzzi was out of service

beds, very good breakfast, friendly staff

there were a ton of kids creating havoc in the pool area and making noise in the hall by our room after 10pm

very nice polite and professional i liked the pool and gym breakfast was standard but decent good size room crib availability late check out proximity to

to current policies, they did not have the gym open, the pool was not open, and there was no sit down hot breakfast- just a to go bag with a

pool was awesome

breakfast was good, kids loved the waffles.

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

the communication, the room and the breakfast

the breakfast options looked good

a great breakfast and the host friendly manner that started the day off right.

the included breakfast and coffee in the morning was very appreciated and good

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

gym was 24 hrs and was decently equipped

didn't like the fact on how the bottom of the pool was like popcorn paint and a few of my kids got scrapes and

big size room with full kitchen, big fridge, microwave, iron facility and responsive team

staff, board games available, great buffet breakfast, big room with beds for 6 people, pool, free

friendliness, options of fitness center, breakfast was amazing and so was the pool!!!

the pool and the breakfast served in the morning

the pool and the breakfast served in the morning

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

pool water very cold. did not use.

early check in, clean, breakfast

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

dirty laundry in hall. staff not professional or friendly.

additude of employees great room lots of parking chooses i had a semi truck ,just the

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

opting out of valet parking was difficult for the staff to accommodate

parking is tough i do not like valet parking my vehicle but they worked with us and let us park our

like more parking options but totally understand the space constraints and the valet service more than made

free valet parking and delicious food!

ust tip

free parking and breakfast, and microwave oven and fridge in the room.

amazing, friendly staff and a delicious breakfast with a waffle maker

websearch that pulled up this hotel said there was a hot tub so we told the kids

gym was clean and well equipped

with kids you microwave more than many things

modern and clean laundry (credit card)

big room, aircon, laundry facilities, comfy bed

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

stay, i love that it has bedrooms separate from the main room, and the fact that it has a small kitchen

location,the kitchen,the hold rooms was great.

my wife didn't enjoy the breakfast, or the coffee.

having a full kitchen and a separate bedroom is also great

kids had fun playing in the pool

only great thing is no pet fee and my dog was with us

early check in nice staff

very cute!, i love the kitchenette and it had a hot plate. and the price was great.

provision for room with kitchen

having kitchen

everything in the gym was broken, there was no kitchenette in the room , breakfast was a joke, and overall the hotel

pool was out of order. hotel could be cleaner. better signage needed.

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

moms eating chicken wings in the pool

big breakfast room and variety of food

the breakfast and the pool

gym was well equipped

comforters were clean and soft, no hassle wiifi, pool clean and ready as advertised, fresh fruit and nutty fruity oatmeal made for a healthy

you have to call for a shuttle but they arrive in a couple

the breakfast is generic hampton inn so nothing fancy

the front desk staff was amazing and shuttle was so convenient.

snow, location, and gym

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

more seriously, we got ice and snow and the parking lot was not cleared

parking lot needs work a grocery store shopping cart in parking lot

there was plenty of available parking

semi new... decient breakfast buffet. lots of parking

the only issue was parking i would stay here again

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

the case then they need to put more than two bath towels in the room—especially given the spa tub

the bed was very comfortable and the spa tub in the kennedy suite was nice.

room & spa bath

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

kids were disappointed

no kids under the age of 18 in the pool after 9:30pm

the staff was so friendly. the pool stays open until 11.

front desk & shuttle drivers were great

also, it was nice to shoot a bit of pool at night

lots of free parking, spacious rooms with almost new furnishings

plenty of parking and lounge area was perfect

the ice in the parking lot. i slipped on the ice

parking, and pretty good free breakfast

free breakfast, internet and parking were all a bonus

the pool and the gym. spare bed in the room.

easy shuttle to airport; left car there

the ammenities such as a hot tab and a pool were open and functioning properly

used the gym once

the bed was so so comfy and my kids enjoyed the pool

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

leisurely swim in the pool and soak in the hot tub helped me sleep very soundly

the breakfast was lovely and the hot waffles were delicious

we appreciated the airport shuttle service and thought that overall the experience was a good value for our money

loved the breakfast

location, parking free, nice room

proximity to the airport, free long term parking and shuttle.

parking was free during stay & u$30 for a week while on vacation with free shuttle each way

that and the fact there was off-site parking for a very reasonable

free parking and well

easy parking

the bed was very comfortable and parking was easy

not much parking.

your parking fills up quickly but that's a good thing!!!

lots of parking

had a lot of free parking

parking a little inconvenient but not really

lots of parking space as we had a rental car during our stay

free parking is a pleasant bonus

parking was limited when i arrived

parking was good

free parking is included with plenty of availability

very safe & lit up parking

very clean, good breakfast, nice staff, ample parking.

was a good amount of parking

the spa tub and updated rooms

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

the spa was the great part

everything. the spa mainly

i loved the spa tub.

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

clean, modern rooms and lobby. good service. free covered garage parking.

plenty of onsite parking and close to restaurants and

there was under cover parking and lit very well.

clean, accommodating, fresh friendly. great location, good parking.

parking is limited on a saturday night due to events and live music on site

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

comfortable beds, pool, gym, breakfast location of hotel

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

warmer pool and hot tub. location to my family is excellent.

my grand kids loved the pool and spa

so i will definitely come back and, as in the past, i felt safe for me and my car as the parking lot is amazingly let well

breakfast was included, and no additional parking expense

and well maintained, given the size of the facility, it never feels crammed and there is lots of parking and free breakfast

the hotel has free parking and internet

the parking lot was easy to get in and out

close to airport with shuttle.

staff was excellent, very clea the breakfast was fantastic options

airport shuttle, breakfast

free breakfast

location is decent, easy to access. the restaurant anchor bar on site is really nice.

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

a runner & was unable to do my usual workout in the gym as none of the treadmills were working

they went above & beyond to pick us up with the airport shuttle service, which we greatly appreciated

the continental breakfast was lackluster, but decent for being free.

breakfast, room, and gym were perfect for us!

nice size room. nice hot water. gym was good.

easy to find, clean & great breakfast!

breakfast was hot & plentiful

breakfast good

no bar soap,didn't like decor. didn't like breakfast in open lobby area.

the salt water pool was also very clean and well kept

friendliness of staff, good breakfast, proximity to airport and free airport shuttle

was impossible to get into the swim pool because

they have an indoor pool, is clean good restaurants around this area

enjoyed the fitness center and pool but it was quite cold

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and fridge was right at my fingertips

the pool wasn't the cleanest.

the guest laundry was a definite plus

huge room, very clean, wonderful breakfast setup

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

the pool or the hot tub was out of service.

nice rooms and staff. pool and hot tub. free parking

there were extra blankets in the room for cold nights, and wish the pool looked a little

pool not available.

key worked for room but not for pool or outdoor patio reentrance

breakfast was banging

pool, hot breakfast, suite room, able to secure a roll away bed for additional child

breakfast was very nice.

tina was great, i called her for an early check in and she called me back when the room was ready

nice suite , breakfast every morning and a pool. it’s rite off main street

free wireless, free parking, nice breakfast, nice fitness room, free printing in the little business center, and love the hot tub and

everything was very nice and my kids had a great time in the pool

bacon, we enjoyed the breakfast. we would have loved bacon.

love everything but the size of my room i was expecting it to be much bigger with a full kitchen meaning stove with oven and the basics

breakfast was good but the staff could not keep up with the amount of guests that was dining in

the breakfast was exceptional. a great location. very friendly staff. large parking lot.

the parking lot was pretty empty for a holiday weekend and we passed a couple individuals that had weed

and things to do , really enjoy coming to this hotel and so does my family, clean modern free parking free wi-fi what else can you ask for

easy to find, plenty of parking, friendly and helpful staff.

staff is very good. plenty of parking. common areas very clean.

staff was very friendly and did their best to accommodate early check in for me which i do

was spacious, clean, friendly, private, great kitchenette even though e didn’t need it, conveniently located and helpful

it comes with a kitchen with all appliances

free laundry

free laundry, exercise facility

the kitchen facilities

plenty of parking

good location with free parking. clean.

teenagers screening and yelling in the parking lot until nearly midnight

parking

i was surprised and disappointed that the parking lot was such

the size of the pool was very small.

room was amazing. breakfast was above my expectations.

lobby is too small could not fine a seat to sit to eat breakfast

i also love the breakfast in the mornings

pool

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

pool was closed for maintenance.

in a handicap suite with a king bed in it’s own separate bedroom, complete with a decent sized kitchen including an almost full-sized fridge, sink, dishwasher, microwave & stove top - just no

location, quietness, parking, amenities (gym/pool)

smelling carpets, in-room kitchen fully supplied, friendly staff

pool area a little dark and patrons kids out of control

the pool was very small and shallow, but this wouldn't be a deal breaker.

water on the room would have been nice. the gym was all not accessible

it's quiet, very efficiently managed and breakfast is a bonus: simple but good choices and abundant, plus a 4 hours window to enjoy it which

they put a wall clock in the pool area so one can see the time while they are swimming with their kids

stated before running what i assume was kids in the hallway and loud adults which you have no control over

really liked the fitness center and pool

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

the staff even prepared our room for early check in for my daughter which was a bonus for me

breakfast was awesome, the area large and spacious.

this place is clean and had a great breakfast.. only issue was hot tub was out of order

there was a guy that cleaned up the parking lot everyday

it was quiet and there was parking right in front of my room

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

couldn t get on wifi

-wifi worked well

the laundry facilties were not working correctly

well maintained, good staff, nourishing breakfast

with the heat all the way up the dining room & kitchen area stayed cold

the full kitchen was phenomenal, the bed was super comfy.

was too early, finishing at 9am which meant that by the time we were done in the gym, breakfast was finished and we had to grab something else elsewhere

ice machine or ice cube trays in the rooms with kitchenette.

quiet there was a small kitchen and safe parking.

the kitchen had everything in it except food items

no basin outside the washroom and no kitchen platform in room 1.

room was spacious and the kitchen was fully stocked, and the location to darien lake and buffalo is nice, welm feeling not in

nice gym room and pool

good gym, pool and washing facilities available

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

excellent breakfast and perfect location.

the hotel was very clean! the breakfast was also very good.

the hotel is located in a green area,breakfast is good ud83dudc4d liked the pool and gym.

gym - not much but ok for at least a nice run

were very kind but melton the manager was rude and condescending, i booked a king room for early check in and the housekeepers cleaned a room for us then melton told them in front of my that

all kids making noise and banging at each others doors

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

the room was clean and the size with the kitchen was just the right fit for us

kitchen supplies are limited, not doubt due to orleans having grown feet on the staff, but they

staff was wonderful, elevator , laundry, pet friendly,kitchenette

of the laundry facility and vending machines

nice kitchen provided in room.

great location for shopping, great breakfast selection

noisy people & kids

the room was real small & so was the fitness room

the kids had a great time swimming.

clean rooms, clean and warm pool, hot breakfast