the pool could of been clean there was ants in it

always a benefit to have breakfast included (standard continental buffet with some good waffles and

the breakfast was lack luster.

two sets of towels and didn’t replenish the breakfast

good gym equipment

staff was great, the room was clean and the pool was awesome for the kids.

spacious, comfortable rooms, fully equipped kitchen including dishwasher detergent and dishwashing liquid and extra paper towels

rooms within the suite for kids and adults

pool was cold ud83dude14

kitchenette was amazing, staff was friendly, all around a great stay and experience.

i went with me and 2 kids

check in was easy, layout was convenient, breakfast was very good

comfy beds. good breakfast and is close to a playground which the kids loved

friendly helpful staff, good breakfast choices, fantastic shower, reasonable price

front desk, breakfast and facilities were clean and the people friendly.

the pool was cold but the kids didn't seem to mind

room is clean. gym and swimming pool are good also.

the kitchenette and the fridge and microwave

breakfast, staff, free wifi, and parking.

the pool and hot tub were nice. i also liked that the bathroom was a good size.

there were lots of options for breakfast

all the food was for kids.

breakfast was not offered :(

was super tiny and there was an expectation that 2 adults (over 18) supervise even just own child while at the pool

hotel, great location, excellent service and free breakfast

pool water looked cloudy

swimming pool water too cold to swim and the jacuzzi was out of service

no indoor pool hot tub out of service

not having a stationary bike in the fitness center

the room was very cleanthe staff is goodthe breakfast was good

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

breakfast was freshly prepared every morning with a rotating menu

we really enjoyed having breakfast with the other guests

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

a great breakfast and the host friendly manner that started the day off right.

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

opting out of valet parking was difficult for the staff to accommodate

perfect location, clean, classy, have free parking and a wonderful breakfast

free breakfast and free valet parking

free valet parking and delicious food!

the one lady in parking

nice gym was an unexpected bonus

websearch that pulled up this hotel said there was a hot tub so we told the kids

amazing, friendly staff and a delicious breakfast with a waffle maker

there is gym but it is very very small

breakfast, different both days and they use real eggs

only great thing is no pet fee and my dog was with us

early check in nice staff

hallway smelled like smoke and laundry

big room, aircon, laundry facilities, comfy bed

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

the laundry room was perfect for travelers

had an old laundry smell

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

plenty of parking and a great breakfast!

there was plenty of available parking

hotel looks good, there is an elevator, free parking, heated pool, friendly administrator, super comfortable beds, cozy and clean, delicious

you should make a designated parking spot for your staff

parking lot needs work a grocery store shopping cart in parking lot

moms eating chicken wings in the pool

breakfast was great

big breakfast room and variety of food

staff, excellent hospitality, pool was clean, lots of pool towels, breakfast was included and exceeded expectations

clean, great staff, good breakfast, beds are very comfortable, rooms are large and design to your needs, good selection

pillows, pool, breakfast

quick check in fitness facility was great all equipment was in good repair.

staff was excellent, especially the breakfast staff

breakfast, loved the pool

pool was slightly cooler than i would like.

bed comfy, pool and gym both good and clean

i wish the breakfast bar had more items but other than that everything was great.

breakfast area was a bit crowded

cleanliness and breakfast

late check out time

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

dirty laundry in hall. staff not professional or friendly.

additude of employees great room lots of parking chooses i had a semi truck ,just the

have staff had a continental breakfast had a microwave in your own room were able to use the spa cuz u claim you have one but didn't see one there just an old style

the case then they need to put more than two bath towels in the room—especially given the spa tub

the spa tub is just a huge bathtub

the bed was very comfortable and the spa tub in the kennedy suite was nice.

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

not much parking.

parking was somewhat limited

lots of parking

parking is free, which is getting rare in upscale hotels

your parking fills up quickly but that's a good thing!!!

later hours of pool lol

this room had enough space for 5 of us: 2 adults and 3 older kids plus a fireplace

location,the kitchen,the hold rooms was great.

was tasty,but they seemed short staffed on cleaning & kitchen staff to help manage the needs of so many guests

comfortable, and it was great to have a suite with separate livingroom and bedroom and equipped kitchen

and hot tub were out of order, kitchen had no flatware or dishes, tv did not work, and bathroom door was broken

not much on breakfast but that's why you have the kitchen to cook too

very cute!, i love the kitchenette and it had a hot plate. and the price was great.

everything in the gym was broken, there was no kitchenette in the room , breakfast was a joke, and overall the hotel

that had a kitchen in the room

located close to the airport and a shuttle was available

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

breakfast and friendly staff

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

shuttle service to restaurants was an unexpected bonus.

having a bar downstairs was great for the price range

billiard and gym

there were stains in the carpets and we found peanuts and a bright pink kids bracelet on the floor in our room, clear evidence that it had not been vacuumed

we had an early flight, it's very close to the airport. kids loved eve pool.

pool small

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to everything, pet friendly no matter the size, kid friendly as well

paths from the front row of parking spaces to the driveway - not conducive for use with roller bags and certainly not safe

free breakfast, internet and parking were all a bonus

parking, and pretty good free breakfast

lots of free parking, spacious rooms with almost new furnishings

does not have shuttle

some of the staff at the breakfast bar were unfriendly and made me feel uncomfortable.

shuttle service on friday night after 11 p

i got in late after midnight and they sent me airport shuttle immediately!

the pool and the gym. spare bed in the room.

comfortable and even though my room was really close to the pool(on a holiday weekend) it was quiet

we appreciated the airport shuttle service and thought that overall the experience was a good value for our money

liked that this was so close to the airport, had a shuttle service, and had breakfast included

breakfast was good, but due to high volume they were out of a lot of things

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

the spa was the great part

good location for our needs love the spa tube

i loved the spa tub.

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

everything. the spa mainly

proximity to the airport, free long term parking and shuttle.

that and the fact there was off-site parking for a very reasonable

there was an exit right across from our room and parking right by the doors

we'll lit parking lot

lots of parking available, everything in close driving distance

parking lot could be larger

was a good amount of parking

very safe & lit up parking

very clean, good breakfast, nice staff, ample parking.

modern building, clean room, nice amenities, onsite parking, good complementary breakfast

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

hotel is clean, located around lot of food places near by, starbucks is right across parking lot

parking garage is also convenient

plenty of onsite parking and close to restaurants and

parking was a little limited close to the lobby but we were able to secure other nearby parking.

new, clean, and comfortable lodging option in the buffalo area. easy access and parking.

lots of parking space as we had a rental car during our stay

parking was limited when i arrived

parking a little inconvenient but not really

there were also some pretty intense pot holes in the parking lot that could definitely use fixing, luckily we had arrived during the daytime and were

hotel staff provides gold plated customer service. classic decor. rapid valet parking!

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

comfortable beds, pool, gym, breakfast location of hotel

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

warmer pool and hot tub. location to my family is excellent.

my grand kids loved the pool and spa

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

parking is free & on the premises

so i will definitely come back and, as in the past, i felt safe for me and my car as the parking lot is amazingly let well

breakfast was included, and no additional parking expense

parking lot has tons of space, food on site if u need, 24 hr gym/ sauna, rooms with tubs are

ample free parking

no shuttle, although stated there is

free parking (though it didn't say so when booked), easily accessed, close to the airport (free shuttle); room was basic and convenient ; very early breakfast

to the airport and shuttle service driver was nice

staff was friendly and helpful. breakfast was prepared well and tasty.

staff was excellent, very clea the breakfast was fantastic options

the kitchenette and the divider

excellent location and caring front desk. breakfast was amazing.

the pool and fitness rooms looked great (did not have the opportunity to use them)

staff was very helpful and friendly. room very nice. great breakfast

paper towels in kitchen we're almost gone

key worked for room but not for pool or outdoor patio reentrance

amazing staff nice pool and spa washing machines good location

pool not available.

there were extra blankets in the room for cold nights, and wish the pool looked a little

the kids and i enjoyed the spa pool and swimming pool

breakfast good

nice size room. nice hot water. gym was good.

and secure ud83dudd10, breakfast was great

plus the free breakfast was much better than i expected

easy to find, clean & great breakfast!

i wish there were a jacuzzi but the pool was so cute and there were grills and patio area to have company

the complimentary breakfast had more options than most hotels, and there was plenty of free parking

the staff & shuttle were excellent!

the salt water pool was also very clean and well kept

there was no closet to hang any clothes, just a metal bar above the only place to put a suitcase, other than the floor

the breakfast time on the weekend. wish it was a bit later.

loved the modern rooms and the bed was very comfortable and breakfast was a cut above some other hotels

enjoyed the fitness center and pool but it was quite cold

the pool deck was extremely slippery and a bit on the smaller side.

breakfast and the front desk stafff were amazing ?

great breakfast great location amazing staff super clean, neat, and worth the stay

granddaughters loved the pool and playing basketball..

breakfast and location were good.

two tv and kitchen with fridge. i was very comfortable i will stay in the near future

everything was very nice and my kids had a great time in the pool

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

there was a guy that cleaned up the parking lot everyday

it was quiet and there was parking right in front of my room

couldn t get on wifi

-wifi worked well

were fast and close to the parking area

the parking lot was pretty empty for a holiday weekend and we passed a couple individuals that had weed

easy to find, plenty of parking, friendly and helpful staff.

the breakfast was exceptional. a great location. very friendly staff. large parking lot.

the parking & staff

staff was very friendly and did their best to accommodate early check in for me which i do

rooms, clean establishment, comfy bed, kitchenette with a full size fridge, electric stove, even a dishwasher

the kitchen facilities

access to a gym, laundry room and towels when needed.

bit pricey for a one night stay but the check in person let us have a late check out so that we were able to do the cave of winds in the morning before we left

the room was a queen one bedroom suite with kitchen

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

great service, pool, snacks. comfortable beds, free parking.

good location with free parking. clean.

i was surprised and disappointed that the parking lot was such

plenty of parking

free parking

not many breakfast options for those with food allergies.

it needs later pool hours

good breakfast and friendly staff.

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i also love the breakfast in the mornings

i liked it all. the breakfast was great and the employees were very friendly and helpful.

the breakfast was great, and the pool was wonderful along with the gym

basic gym

pool, hot breakfast, suite room, able to secure a roll away bed for additional child

breakfast was very nice.

good location. clean rooms. great breakfast choices.

the pool was great and had plenty of towels

breakfast was really quite good, despite some covid safety limitations

breakfast was great, and the location is centrally located to everything.

very clean size of gym room

longer hours for breakfast more air circulation on hallway

really liked the fitness center and pool

was great and awesum, customer service, pool, gym, breakfast

breakfast was awesome, the area large and spacious.

breakfast was ok.

breakfast was great, the afternoon get togethers were awesome. fantastic place to stay.

traveled a lot and never experienced such a nice staff, from the woman cleaning the room, the kitchen staff and the front desk

close to niagara falls,kitchenette, happy hour, laundry room, gym

the laundry facilties were not working correctly

chose this property because of the kitchen and bedroom

the hotel was very clean! the breakfast was also very good.

nice big room - excellent bed, liked the full kitchen

location, kitchenette ,room size

had ev charging good breakfast good facilities

pool was crowded by unsupervised children who were throwing footballs and running around

there was as an acrobat in the room above us, making it sound like they were doing gymnastics

would’ve been nice to know not full breakfast or pool/gym not open

pool area a little dark and patrons kids out of control

laundry,pool,& weight room still closed due to covid

basketball court; healthy breakfast ( turkey sausage); yogurt; almond milk; kitchenette

breakfast hours

pricing, space, my boys like to swim, my daughter, liked the gym

kids would say the pool was closed

location, price and amenities like microwave, fridge, pool, exercise room and guest laundry.

although i travel with children and they may have had fun in no one complained of the noise or kids being kids

everything was fine but needs a little laundry update.

kitchen supplies are limited, not doubt due to orleans having grown feet on the staff, but they

rooms were nice and came with kitchens

the laundry worked

nice small kitchen and laundry

breakfast was excellent

decorated, very clean, plentiful breakfast, staff very pleasant and helpful, great

pool and hot tub were not crowded, clear, sparkling and warm

pool and breakfast, very nice staff.

it was kids friendly and they made sure we felt great

we didn't use neither the kitchen nor the tv

jetted tub, fireplace, mini kitchen w/utensils, comfortable couch, gorgeous bathroom and table w/chairs

luxurious bathroom and a very functional kitchen made it a welcome sight after a long day on the road

set up if kitchen but could use a crock pot or griddle or a small form to cook on but other than that no

little table with 2 chairs, comfortable bed with a huge tv, fireplace, a kitchen with a few items, 2 waters in the fridge and most importantly coffee