room was clean and big, pool was nice and the breakfast was great

great breakfast. everything was very clean.

woke up at very good breakfast, swam for a bit then back on the road

big breakfast room and variety of food

pool clean and ready as advertised, fresh fruit and nutty fruity oatmeal made for a healthy breakfast

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

you should make a designated parking spot for your staff

hotel looks good, there is an elevator, free parking, heated pool, friendly administrator, super comfortable beds, cozy and clean, delicious

the only issue was parking i would stay here again

had mold in bathroom and burns on carpet, ice machine was broken, vending machine was broken, parking was not plowed

more seriously, we got ice and snow and the parking lot was not cleared

only great thing is no pet fee and my dog was with us

early check in nice staff

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

breakfast needs a bit more hot options. the rates could go lower to attract more people.

breakfast selections, considering how small it was

i came during covid so there was no breakfast or swimming but it was great!

i was told that there were not any clean and i would have to wait until someone came in to do laundry

only complaint would be that the pool is closed at this hotel

little table with 2 chairs, comfortable bed with a huge tv, fireplace, a kitchen with a few items, 2 waters in the fridge and most importantly coffee

luxurious bathroom and a very functional kitchen made it a welcome sight after a long day on the road

we didn't use neither the kitchen nor the tv

jetted tub, fireplace, mini kitchen w/utensils, comfortable couch, gorgeous bathroom and table w/chairs

nice room, very big, jacuzzi in the room, big restroom, small kitchen (but no cooker/oven), private free parking

the beds were very comfortable and the pool was great

the pool was cold but the kids didn't seem to mind

the pool and hot tub were nice. i also liked that the bathroom was a good size.

bed was so comfortable, breakfast was great lots to choose from. staff als was great.

waffle , sheets and pillows!! staff were nice! pool and hot tub.

i went with me and 2 kids

pool & hot tub were lovely. breakfast was also nice.

pool was just a bit chilly

fitness room

too many kids with non-involved parents. 10 people in spa?

kids loved the pool and the breakfast was great

breakfast was excelent, happy hour was great...in all, property was way above our expectations

oh and the laundry area was available to use

comfortable rooms, kitchenette, great breakfast selection, pets allowed with large backyard for fetching

two-bedroom accommodation, friendly staff, nice breakfast and light dinner (unexpected), gym and pool, and free parking on site

breakfast was not very good. pool is very small and not well maintained.

too m7ch money to little to offer kids cant use the pool thats one of the main reazon it was chosed

all the food was for kids.

great staff, clean amazing room, pool just right no complaints

was super tiny and there was an expectation that 2 adults (over 18) supervise even just own child while at the pool

how clean it was and the pool.

the awesome breakfast in the morning

swimming pool water too cold to swim and the jacuzzi was out of service

the corridors were a bit cold and no indoor pool.

the room was very cleanthe staff is goodthe breakfast was good

construction being done just outside the hotel and parking lot entrance which was not the hotels

like more parking options but totally understand the space constraints and the valet service more than made

opting out of valet parking was difficult for the staff to accommodate

parking is tough i do not like valet parking my vehicle but they worked with us and let us park our

ust tip

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

a great breakfast and the host friendly manner that started the day off right.

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

the included breakfast and coffee in the morning was very appreciated and good

and a huge group of kids from a hockey league were running the halls , screaming

there is gym but it is very very small

the breakfast wash way better than most hotel breakfasts

no written info about staying there, gym room, breakfast times, etc.

there needs to be accomadations for early check in.

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

allowed an early check in after a long haul flight

big room, aircon, laundry facilities, comfy bed

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

quick check in fitness facility was great all equipment was in good repair.

the pool and the breakfast served in the morning

pool is too small.

pillows, pool, breakfast

the breakfast meat could have been better.

were hard, pillows were old, gym was missing equipment

should be more clarity concerning the non-shuttle service from the airport

kids loved them

kids had a nice time and so did we

didn't eat the continental breakfast. used the kitchen appliances located in the room.

breakfast was banging

nice suite , breakfast every morning and a pool. it’s rite off main street

the pool and hot tub were excellent and so was the fresh coffee served all day there.

breakfast was hot and included in price

the breakfast was great, and the pool was wonderful along with the gym

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the spa tub is just a huge bathtub

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

the case then they need to put more than two bath towels in the room—especially given the spa tub

room & spa bath

additude of employees great room lots of parking chooses i had a semi truck ,just the

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

easy parking

your parking fills up quickly but that's a good thing!!!

the bed was very comfortable and parking was easy

parking is free, which is getting rare in upscale hotels

nearby parking is free

breakfast area was perfect, well organized

conveniently located to the highway.friendly helpful staff. great breakfast

kids had fun playing in the pool

were hoping the pool/hot tub would have been open later

breakfast

indoor pool is as closed and they stopped having breakfast in the morning for guests , which made m mad b cause last time i stayed i enjoyed these

pool was out of order. hotel could be cleaner. better signage needed.

that had a kitchen in the room

kitchenette did not have anything other than a fridge and microwave

pool was closed. and the room could have been cleaner

my room was clean, the staff greeted me warmly and breakfast was very good

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

the hotel was extremely clean including the pool, my room and the gym facility

there is a clean indoor pool, as well as a small gym

lounge area was good and gym

having a bar downstairs was great for the price range

convenience to airport for early morning flight. shuttle got is there & picked up very quickly.

room 1 bed for me, my wife and 2 kids.

the only thing that could make this hotel better is free extended parking.

the ice in the parking lot. i slipped on the ice

parking, and pretty good free breakfast

free breakfast, internet and parking were all a bonus

plenty of parking and lounge area was perfect

room provided for my kids wasn’t very clean

hotel was booked with kids that were competing in a hockey tournament

used the gym once

mary handled my request and put my name on list for shuttle

the bed was so so comfy and my kids enjoyed the pool

the shuttle driver hector went above and beyond

hotel staff was very considerate and accommodating, the pool and hot tub were clean and enjoyable, the breakfast was perfect

shuttle service for pick up n drop to the airport was superb

the gym

room too small, over priced for product, pillows crappy breakfast was in a disarray with kids running wild, air conditioner was very noisy with a loud humming noise, totally

proximity to the airport, free long term parking and shuttle.

free parking and well

parking was free during stay & u$30 for a week while on vacation with free shuttle each way

there was an exit right across from our room and parking right by the doors

lots of parking available, everything in close driving distance

the spa tub and updated rooms

a cold spa

i loved the spa tub.

the spa was the great part

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

hotel staff provides gold plated customer service. classic decor. rapid valet parking!

parking was limited when i arrived

free parking is a pleasant bonus

had a lot of free parking

parking a little inconvenient but not really

very safe & lit up parking

very clean, good breakfast, nice staff, ample parking.

parking was good

parking lot could be larger

modern building, clean room, nice amenities, onsite parking, good complementary breakfast

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

there was under cover parking and lit very well.

new, clean, and comfortable lodging option in the buffalo area. easy access and parking.

clean, accommodating, fresh friendly. great location, good parking.

parking was a little limited close to the lobby but we were able to secure other nearby parking.

parking garage is also convenient

breakfast was delicious & had a good variety

breakfast had a great selection and was glad to have the pool and hot tub open again

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

lady at the front desk yelled at my kids at the top of her lungs for no reason

warmer pool and hot tub. location to my family is excellent.

and well maintained, given the size of the facility, it never feels crammed and there is lots of parking and free breakfast

the parking lot was easy to get in and out

breakfast was included, and no additional parking expense

loved the decor in the courtyard - really unique, delicious breakfast, and ample parking

ample free parking

was a nice moment and comfortable stay, the front desk staff is friendly with cooperative and the shuttle service was on time , after all financially it is viable in all aspects, thank you

breakfast was good had a great variety

would not let me get a new room tv was not working at first and i had to pay an extra $50 for a late check out even though i’m a member how insane is

no pet fee

free parking (though it didn't say so when booked), easily accessed, close to the airport (free shuttle); room was basic and convenient ; very early breakfast

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

the breakfast buffet had a great variety and it was all delicious

paper towels in kitchen we're almost gone

the gym was well maintained with good equipment. breakfast was good with a good variety.

pool very crowded for still in covid but not sure if there was a limit of number of people or if it

pool was clean and warm

breakfast, room, and gym were perfect for us!

breakfast good

nice size room. nice hot water. gym was good.

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

and secure ud83dudd10, breakfast was great

staff friendly, clean room, aircon functioning well, good breakfast, good service over all!

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in

without a car, not much in walking distance, although there is a hotel shuttle bus that delivers you within 3 miles

they have an indoor pool, is clean good restaurants around this area

breakfast included- pool great, excellent hours.

the pool deck was extremely slippery and a bit on the smaller side.

that worked the day shift can understand doing your job but it's how you talk to people made kids nervous and i had to get a little nasty

everything was great, especially the breakfast

the guest laundry was a definite plus

breakfast and the front desk stafff were amazing ?

it was quiet and there was parking right in front of my room

there was a guy that cleaned up the parking lot everyday

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

couldn t get on wifi

we have babies and they let us do a very early check in.

the kids and i enjoyed the spa pool and swimming pool

nice rooms and staff. pool and hot tub. free parking

pool and how clean the place was.

there were extra blankets in the room for cold nights, and wish the pool looked a little

the hot tub and indoor pool was a great way to start and end the day.

didn’t like the hours of the pool

laundry , pool all amenities needed

the hotel has a laundry room for clients

kitchen was good with facilities required for cooking

great breakfast great location amazing staff super clean, neat, and worth the stay

easy to find, plenty of parking, friendly and helpful staff.

the parking & staff

vert comfortable bed, good wifi. excellent staff. free parking

and things to do , really enjoy coming to this hotel and so does my family, clean modern free parking free wi-fi what else can you ask for

parking in the rear is cramped because all the guests park there and any one attending function in

staff was very friendly and did their best to accommodate early check in for me which i do

free laundry, tuesday free dinner! on sure gym

access to a gym, laundry room and towels when needed.

bit pricey for a one night stay but the check in person let us have a late check out so that we were able to do the cave of winds in the morning before we left

candlewood provides free laundry facilities for its guests, which is a nice bonus

excellent staff, good laundry facilities, free coffee and tea

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

teenagers screening and yelling in the parking lot until nearly midnight

i was surprised and disappointed that the parking lot was such

location and parking

plenty of parking

great service, pool, snacks. comfortable beds, free parking.

great staff, nice pillows (i like mine a bit firm), good breakfast, clean comfortable room.

good breakfast and friendly staff.

breakfast was very nice

the indoor pool is very small.

pool

was great and awesum, customer service, pool, gym, breakfast

the pool could have been a little bigger and the hot tub wasn’t working when we were there

pool dirty and broken handle to get into pool

really liked the fitness center and pool

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

pool wasnt heated

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry and a $1 for detergent

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot tub and pool, pantry, business center

i did have to pay a pet fee but it was worth it

location, room size, quality and variety of breakfast food, but mostly the excellent staff!

close to niagara falls,kitchenette, happy hour, laundry room, gym

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

pool area a little dark and patrons kids out of control

all was great...pool. jacuzzi, hot breakfast, nice room, convenient location.

housekeeping staff talked loudly outside our room which was across from the hotel laundry

in a handicap suite with a king bed in it’s own separate bedroom, complete with a decent sized kitchen including an almost full-sized fridge, sink, dishwasher, microwave & stove top - just no

not enough breakfast

i had a very late original arrival but because of the weather i didn’t arrive until i needed an early check in because my arrival was then pushed to the following day before noon and my important

excellent breakfast and perfect location.

good breakfast

staff was friendly. breakfast was good. pool was nice. a big room with kitchen. great location.

the pool small but ok for the price and for kids

breakfast is excellent: eggs, sweets, you can make waffles, tea, coffee

was just your basic hotel but it was clean and check out was 12:00 i liked the late check out time

breakfast was a little on the weak side as i think they could have had a few more choices of

the staff was amazing, room was clean, lots for breakfast and i would definitely stay again

breakfast exceeded my expectations

it was clean and no breakfast just muffins, it was very comfortable

the gym and pool

kids would say the pool was closed

allowed early check in

was pretty good not a lot to choose from but enough to put a meal together for you and the kids

i liked the in room kitchen appliances.

the room was clean and the size with the kitchen was just the right fit for us

everything was fine but needs a little laundry update.

staff was wonderful, elevator , laundry, pet friendly,kitchenette

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl