pool

the bed was super comfy and the breakfast was tasty.

breakfast location

clean and comfortable! wonderful breakfast. very friendly staff. conveniently located.

great for kids,i would recommend d going a little out of ur way to stay here

parking lot was pretty packed and tight maneuvering, during the busy restaurant times

i like that there is a restaurant located in the parking lot. that is convenient.

tight parking in the first building

and convenient parking

parking

very clean and modern great gym and pool as well would stay again if i have more work there.

24 hr gym room is nice

the breakfast bar offers gluten free options, yet, the options were extremely limited.

breakfast closing at 9 a

clean, nice employees and great breakfast

parking lot was icy in many spots

americinn seemed to be well taken care of. staff was friendly. seemed to be plenty of parking.

snowed 5 inches and the parking lot and side walks were not cleaned properly

parking lot was close by

good parking

room was very cozy and there was many facilities to use like the pool/gym

hot and plentiful the bed was comfortable, room spacious, the drawers and cupboards handy- the kitchen ,bbq area was superb

laundry service was broken and only available 1 w/d with a line a mile long every day

the pool and things were not available still

very comfy beds! clean, beautiful, and tasty breakfast.

was very happy the pool was open and the cold breakfast was perfect

breakfast was good, location was convenient, staff was friendly, common areas and room was very

pool a little small and no hot tub.

rooms, friendly staff, and the breakfast food was exceptional

clean, bright colors, great breakfast, large room

handicap parking is on opposite side of building from handicap room

but the hotel s dead bushes, overflowing trash bins and trash in the parking lot make it worse

parking lot needed replaced

the elevator needed bulbs replaced, hard to open door because it was swollen the door, limited parking spaces, and no microwave inside the rooms

parking lot was in rough shape

breakfast was basic. coffee was ok. rather have good coffee

the breakfast friday morning was great! the weekend was disappointing because not out on time!

the breakfast was good, but needed to be restocked.

beautiful, clean rooms. great breakfast area. friendly front desk staff .

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

clean n pool

the rooms were clean and bed was comfortable. the kids loved the outside pool

clean beds nice pool and the staff is really good...

i could open the window, laundry facility on site, close to shopping and entertainment

location and the pool. also has a decent elevation.

pool area a little small, but overall, still had fun

i really liked the lounge area, with the breakfast service (had to pay) but you order off a menu

desk lady at check in was super sweet and friendly, pool was great, beds were super comfy and plenty of space in

breakfast was great considering the circumstance

breakfast was not free

pool, hot tub are beautiful

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

last visitor) there were not enough face towels and we were told they only had one person to do laundry

limited breakfast selection

smelled like sour laundry

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

that i can hear people from the other side and also the breakfast has not a lot of options.

breakfast could be better but the hotel is clean and in a quiet location.

decent pool and price makes it a great choice for my family.

the pool was ice cold and when i menitiin it i was brushed off

it sounds like a laundry room is near by which makes no sense being on the 6th floor

they were able to accommodate our late check out with no hassle

no closet! no plastic laundry bag

make sure you ask for a view. some rooms overlook the pool roof and your view is blocked.

place was clean and my early check in request was accepted

monitor the parking lot behind building

no parking in front of room, not even a parking space

camera in the parking lot

only draw back was the parking in the rear of building needs to have a camera for security

there is parking behind the building so you can park by your room

i also wish the gym was open 24/7

pool should have been more supervised. pool rules. kids should have parents with them

they have fresh chocolate chip cookies available all day and the gym is nice

staff was so welcoming, cookies at the desk were great, the hot breakfast buffet was really good

pool was nice, temperature was great

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

room was clean, love the bark bar, pool/hot tub, location and driver from germany was funny.

a shuttle from the airport would have made this perfect!

shuttle offered to local places.

service, polite staff and a clean pool and hot tub!

hotel bar is wonderful

a drink from the bar and i didn’t even taste the alcohol in it

parking is easy, staff are friendly and accommodating, rooms are clean, and the gym very complete for my needs

the room was very spacious and the pool was great!!

the pool towels were more like gym towels

friendly staff great breakfast. nice pool area.

the kids didn't want to swim anymore the breakfast lady wasn't very friendly lol but oh well

i wish there was a hot tub not just a pool

they had an airport shuttle and the beds were nice.

staff went above and beyond to serve our family of six, especially great with the kids!

the laundry room looked like a complete mess as well

kitchenette free laundry staffing specially the gm

of a shuttle and parking for my car (advertised as free) to avoid the cost of long term parking at the

location and staff were all excellent to work with and the availability of shuttle service and parking at the hotel during travel were bonuses

kitchen area very useful as there is a supermarket next door

the hot tub did not have much water flow coming from the jets. kind of just a hot pool of water.

was very comfortable and the pool was fun the kids love it made sure they went every day and the breakfast was good and it was close to everything

breakfast wag good, i wish they served bacon

property was clean i had a king suite that was very comfortable and the pool was fun the kids love it made sure they went every day and the breakfast was good and it was

we liked the kitchenette area

hotel was perfect, the number of kids at the kickback, pool and breakfast was crazy but understandable seeing that it was new years

the breakfast was good and the happy hour in the evening was even better

snacks and a full baked potato bar in the evening

wouldn't stop running- way too many kids(spring break-not a ding on the hotel) hotel was amazing

clean rooms, friendly staff, great pool (althought extremely busy) breakfast is also hot and wonderful

full kitchen

i loved everything especially the kitchen that was in the room too!

some of the kitchen supplies were not in the room as when i stayed here before.

the suite was perfect with its own kitchen and comfortable bed

lightbulbs in kitchen ceiling were out making it hard to see

the pool wasn’t open ud83eudd79 i really wanted to go swimming

there fire was in the laundry

breakfast b so good the rooms clean n smell so fresh n the beds r soo comfortable i recommend u

i appreciated that there was a fitness room but did not appreciate that anti-bacterial wipes were not provided - yuck

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

exit and pool

liked the staff in the front desk, in the dining room, housekeeping, pool was clean the green area

were very kind and tried their best but they had very little to do with the unavailable clean laundry and dirty rooms

our room was incredibly clean, the staff was extremely friendly, and the pool area was immaculately clean

the staff, room was great. decent breakfast

the airport shuttle was timely and helpful

location,friendly staff and service,convenient bar and restaurant.

it was clean, quiet and i was happy to have been accommodated with an early shuttle time

to the airport, terrific airport shuttle service

airport shuttle runs every 30 minutes like clockwork

parking lot/outside the building is very dark

there were many people in the parking lot smoking weed both nights, which lingered on our clothes as we came and went

there were numerous signs of the old bones still showing through around the hotel and in the parking lot

very nice, had easy access to local stores and parking

some of the furniture was worn and the parking lot needs to be resurfaced

wish you had a pool ..... but the stay was awesome.

the king suite with spa suite

the pool.. free breakfest

dishes in cupboard, stained sheets) heavy air freshener smell odd layout with pullout couch in kitchenette no dishes in kitchenette claimed “breakfast included” at reservation and had

big truck backed in parking

people and crying kids all night long until 1am, smelled like weed, elevator sounded like it was going to break and

the shuttle service was a big plus

gym was nice had good staff at certain times

they supplied a shuttle to the airport

was closed, the bar was way too bright and no vending machine

to get down to breakfast before 10am

good location, clean, nice pool.

that we didn't have time to take a dip in the very nice pool.

gym, pool

free parking - clean room - free breakfast - staff was kind enough to let me check in early - room decor - close to the

the pool was perfect size for my smaller kids and big alike and the hot tub was great for us adults

pool and hot tub are the cleanest i have swam in at a hotel, the staff was very friendly and

enjoyed the pool and room

also, they couldn’t make change at the desk or have a quarters machine for the laundry

employees were very pleasant and helpful. clean room, and they gave me a late check out :)

room was big and free parking

property was in a great location, had plenty of parking spaces, great breakfast options

ffle machine was a bonus

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

lots of parking.

breakfast items i tried were great

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

clean well located. decent breakfast. it was as expected and i appreciate that.

great staff, clean, great breakfast

pool was so heavily chlorinated kids were coughing my eyes were burning never experienced this at a

desk for a few minutes when checking in and checking out, did not realize it came with a whole kitchenette that was not

clean, nice little kitchenette, plenty of storage space, comfortable, good lighting in bathroom

low cost, clean, updated, had kitchen facilities like sink, stove, fridge. comfortable bed.

a laundry and even a gym

clean and seemed new, security card tap to get in after hours, efficiency type room with mini kitchen, access to laundry and work out room

pool and breakfast selection was big.

kids were using pool deck as a water slid sliding into the

clean ,updated ,shuttle, parking,pool breakfast variety, suites

no airport shuttle had to get cab

shuttle service was great

seriously watched drug deal in parking lot

construction and everything is half finished with construction supplies and nails in the parking

however there were torn apart abandoned cars dumped in an empty, out of use parking lot next door which was weird

easy to get in and out of parking lot

cob webs on balcony, over priced vending machines and rusty nail in the parking lot.

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

comfortable bed. breakfast. location in proximity to highway.

pool area was crowded

the weekend don’t offer breakfast

the indoor pool was nice

we enjoyed the pool and that social distancing rules were being enforced.

there were bums and prostitutes just hanging around parking lot and doors

parking lot very slippery, police in the parking lot made a person wonder if the right choice made

had no connection some of the lights didn't work don't understand why mobility parking is far from the entrance also mobility rooms are at the farthest end of the hall, i had an

big parking, clean linens. comfortable bed

lots of people hanging out in the parking lot around vehicles and there were dogs barking all night

parking, way way too tight and not enough of it

parking. i had to park at the holiday inn next door. next time i will just there.

plenty of parking close to entrance

cleanliness, free breakfast and convenience to airport with plenty of free parking spaces.

parking is plentiful

queue for breakfast and all the food items were not refilled quickly, based on number of guest kitchen staff

late check out not available and due to flight delays arrived a little before 2am

super comfortable bed, and excellent gym

breakfast was outstanding

the pool was surprisingly large and felt very safe

the pool and it was a quiet stay

pillows were great. kids sundae bar was wonderful!!

kids using there room as a jungle gym jumping etc

only thing that was inconvenient was that it was so busy that there were no towels in the pool area

i also liked the assortment of breakfast items

we were on the 1st floor, right by the pool

the amenities gym, pool and the hot was nice.

didn't stay for breakfast as we had a 10

also, the pool & hot tub were great

the pool was great, too

room was beautiful. breakfast had a nice variety.

it was a nice place and they had a indoor pool

great staff and rooms are always clean with a wonderful pool and hot tub!

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

super clean spacious room and amenities plus an excellent breakfast bar.