the sofa bed was made up for the kids and very comfortable

great prices, kids eat free when eating from the kids menu

wifi poor mattress too soft

the sofa bed was made up for the kids and very comfortable

not a huge amount of parking.

massive rooms and really comfortable , good quality bar food and great gym.

easy parking , check in, room was an adequate size for a one night stay given we only slept there

parking was on site

i used the excellent gym twice and breakfast and dinner were spot on

massive rooms and really comfortable , good quality bar food and great gym.

plenty of free parking and very close to the station to get into birmingham

the rooms were very good and bar good

free parking

the bed was very comfy too and a great selection of beers in the bar

you might be tempted to pop down to the bar for a few pints

- booked for 2 adults 3 kids, room made up for 2 adults 2 kids

room was just above the pub and you could hear everything until closing time and with kids it was difficult

they were friendly , helpful, and could even pre book breakfast for an early start

fantastic staff, parking, cute bar and beer garden, really beautifully decorated room, shower

good wifi coverage

booked last minute on a long journey. friendly reception staff, goody bags for our kids.

very good value, kids loved the food 'adventure'

i liked the fact my kids had there own beds and not a pullout sofa bed

some women in the next room shouting at her kids to get into bed until half 10 at night

of the kids bed was just a mattress on the floor

clean, with free parking and free breakfast for adults and kids, i am satisfy with my stay

hotel staff and location ....kids enjoy a lot

the pull out bed for the kids was ok but not too comfy.

small playroom for kids was brilliant

enough for kids to do at the hotel with the space around the ground they could fit a decent park on

restaurant was nice though, and had a separate area with settees and a tv with games for the kids

could hear kids running and jumping about at

perfect room if traveling with kids/babys

not appropriate for kids

luckily didnt wake the kids

checked in of friday night to be greeted with kids running riot

travelling with group of kids nothing in hotel for them to do

i would loved sort of playground for kids outside or a pool table or something like that inside to entertain

kids eat free, excellent. comfortable room. handy location for molineux.

even the kids enjoyed the pancakes

you could have done , but lots of kids running about the halls after 11 pm and before 7 am , but all in all ,

the desk seemed to be open 24/7 and they were really accommodating with extra requests around the kids staying

it was more like a kids meal

first night there were school kids running up and down

noisy with kids running along the corridors, 2 fire alarms back to back, staff attempted to enter the room and

too many kids running around, disrespectful to other guests & unsafe due to where they were

was a very large event going on and there were lots of kids running around with no supervision and using the

the woman was swearing at my kids and me and the staff just stood there and did nothing amd were not bothered

to many kids running lose

the food is impeccable and the spa is so welcoming of kids as well as adults

i liked the power shower and the tea&coffee facilities and the kids enjoyed theassive tv and lots of channels

great value for money, 72 for 2 adults and 2 kids, with a fantastic breakfast....bargain

our kids really enjoyed playing pool whilst the parents chatted over a drink(s)

loved the staff, the 3 secure parking & the big rooms, kids area with books

is always great, with an adequate selection to suit even fussy kids

super friendly and efficient staff very comfy bed no husband or kids present.

plenty of car parking, small bar adjacent to a lovely restaurant with a good range of well presented and well

bar area was excellent as was the food for dinner and breakfast

was close to where i needed to be, the staff were very nice, the food was lovely, car parking.

the bar area was a little small and too close to the dining area

shower head so you can shower if you don t want to wash hair no draught beers on tap in bar

clean, quiet, comfortable, staff polite, amazing breakfast

good breakfast and even had gluten free toast

lovely cozy hotel with lovely staff . rooms are very clean and spacious. plenty of parking .

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which

family joined for breakfast and we were told the yoghurt or juicecthey got for the kids would be extra

coffee shop and bar facilities were excellent and the breakfast selection was fantastic and parking was includes

had evening dinner in the pet friendly area

only problem was getting wifi in room - ok in all other areas

i thought the breakfast was awesome, all those who were on duty that morning many thanks

i had to leave my 2 kids downstairs to carry my stuff to the room, to then go back down to carry my pushchair

kids ate free for breakfast

food was delicious. considering they didn't have much of the kids meal sides.

we were lucky it was not a busy night but still the noise was enough to keep my kids awake untill the inn closed

good food for dinner good size tv allowed to take drinks from bar to room was great with kids

our stay 3 families no kids this time

the walls are too thin and we were wedged between families with kids on each side

unfortunately we were not there long enough to see breakfast/restaurants or any of the spa/gym facilities but

friendly staff, clean room, excellent facilities, wifi excellent and secure parking.

we had a bar 178 meal and a breakfast and both were excellent with rapid and pleasant service

safety windows opened wide on 3rd floor not safe for kids even adults if drunk

were really friendly and helpful, breakfast staff really helpful with the kids assistance and checkin staff were

very competent and confident in using the till and didn't know how to use the offers such as kids eat free and

thankfully didn t wake the kids

the 123 teenage kids our room was in the middle of

stay while visiting wolverhampton racecourse, hotel was brilliant and breakfast was spot on, free parking, we

wonderful grounds and lots of parking

breakfast in bed was nice but for 150 a night i would've preferred it be included in the price

room was excellent value for money, we had a lovely meal after returning quite late but the young bar staff that

nice rooms good breakfast

huge bathrooms to boot which is great when bathing kids

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

wifi was a bit iffy

the hotel itself is quirky and unique, with a beautiful small garden and some parking

value, but the wifi signal was too low, and a lack of phone signal made working very difficult

adults and kids all enjoyed the buffet

modern rooms, suited us fine as a family of 4 with 2 small kids

i would have preferred a double bed and 2 singles for our party- 2 adults and 2 teenage kids!

on one of the days for breakfast there was no white bread left which didn't bother me put had 2 kids with me

would have liked a bath in the room for the kids as it was a family room.

i would have stayed for a couple of days if kids were allowed in the pool

just if there was maybe a window of time for kids to swim gor example

when we arrived later than expected with tired kids the staff were very hospitable and allowed us to order in

only disappointed, the kids can't go in to the pool.

mould in the shower children under 18 are not allowed to use the swimming pool and gym so the kids were not

beer garden so kids could play whilst we enjoyed lovely food from the pub

lovely garden with play area for kids

great vegeterian selection of food too aswell as options for kids

the back garden was kitted out with skittles, tables, stuff for kids to play with and loads of sitting

garden for the kids, lambs a lambing and ten pins to bowl them over , fine ale and v decent breakfast

easy to find, easy to park, great facilities and lots of freebies for kids!

no kids tv channel

kids absolutely loved the stay, and staff couldn't have been more attentive going above and beyond,

lovely quiet area, the pool was a bonus and the kids loved it in there

this hotel is very kids welcoming

the room was amazing with the bar open 24hrs

could not get the wifi to work, we were only there for one night so didn t chase it up

we had drinks in the cellar bar at very reasonable prices with a large open fire to warm us

the building was beautiful and the open fires in the bar were very welcoming.

parking was good

rooms where too hot making it uncomfortable for the kids and i.

clean lovely breakfast great clean hotel

breakfast excellent, staff excellent, parking facility excellent

put the selection on the door for room service breakfast but it was not collected noticed when it was too late

breakfast good but you have to be there in good time

since had to email owners because her clothes were ruined there was a table full off screaming kids running

plenty free parking

fab all round service and a superb pie and chips in the bar below

no disabled parking

rooms faded. poor to non existent wifi. dated tv. no shaving socket.

everything was in walking distance near the hotel pool was nice for the kids.

location was great for the kids , the pool was warm , the staff were friendly and helpful

food was nice and kids enjoyed having plenty of choice

the area is great i take my kids so they love it clean and tidy with lots to do

great breakfast, could use all facilities. kids loved the pool.

availability of kitchen facilities makes it very suitable for myself travelling with family and kids

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

room only had a functional snooker which the kids enjoyed all other gadget weren t

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like

previous spas - no where near as good as previous ones, basic gym and pool is very small with kids everywhere-

parking was tricky, limited spaces for the size of the property!

confusion about me using the spa area as my treatments were booked in the afternoon and i checked out at

comfortable and clean rooms. bar food was great. great gym facilities

hotel was very easy to get to, parking great, welcoming staff, dinner was great, spa and gym were great

45pm only to be told that kids were not allowed into the pool after 6pm

no entertainment and not alot to do for kids

there were alot of kids who were left unattended by their parents

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

kids swimming timing has to be same with adults thanx

locks on the doors need to be more secure and my advice to parents it's not a place for young kids it's a

accommodated three kids and very helpful

late check out at noon, included in the price

easy to find, no problem in parking and very clean and comfortable

was, was so lovely in particular and very helpful along with her colleague who helped arrange a late check out

the parking was great, rooms clean, breakfast was nice

had room service both nights and breakfast

facilities in the room were fantastic with reliable wifi and a 49

sky, free wifi, netflix, bbc iplayer and so much more

parking could have been better.

fine for breaking a long drive from dartmouth to caernarfon with kids

kids laughed at miserable face on receptionist, thought it was a fawlty towers sketch

had to spend a night out without kids

the reception area is uninviting and needs a revamp my kids room and the wing they were in smelt damp and there

bath taps or shower so we had to run a bath and leave it sitting for an hour just to clean our kids

very comfortable stay for our family with two young kids

staff were super friendly and really supported us with our two young kids needs

kids acknowledged and given gift bags

nothing really as i felt that it was a nice experience and sort of kids / family friendly

staff, excellent value for money, great breakfast and loved the activity packs for the kids

room had a little archway annex with 2 single beds for the kids

my kids absolutely loved staying with me in the family room, lots of space and a good sleep

staff were super friendly on check in and my kids got a we present which was just so lovely and unexpected

that was great as our kids are getting bigger now

very noisy, walls very thin could hear kids in next room

the pool was a bit murky looking, but our kids loved swimming in it even though it was a bit green in colour

we d travelled frkm london and kids were tired so an apology and empathy would have improved my rating

kids enjoyed the swimming pool and jacuzzi breakfast was great family room was a good size great

the borrowers kids would have had a field day larking about in the simulated snow

evening in the resturant was spoilt due to the noise of kids playing in the room next door and entering the

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

alarms going off in the night and most the night i had loud guests up and down the hall way and kids running up

free car parking and staff was great on reception

everywhere was clean, loads of parking, staff were great, bar was cheap

on collection of the keys. please tell guests about the breakfast times, wifi code.

spa was nice but had a lot of kids playing so not so relaxing

light switch behind headboard was awful and tv position for kids not great

breakfast than the breakfast is perfect, but otherwise just two types of bread and a selection of kids boxed

kids loved the pool, breakfast was really good too

leisure facilities kids loved the pool. breakfast was very good with lots of choice.

threatened to cancel are booking, knowing it was already 11pm and we had no where to go with 2 kids and being

this property has kitchen, washer, fridge freezer and all amenities to cook a meal, there was no table/ chairs

apartment was comfortable, clean and quiet. parking was secure and free.

that there was a bath with lots of hot water, facilities to do basic cooking and plenty of parking

excellent parking

defo be looking into going again as the boys loved swimming we even had netflix so the kids were entertained

not all children want the usual kids menu of nuggets chips and pizza

food is a bit pricey but the kids menu is good value

lovely leisure centre attached which is great for the kids

breakfast with nice quality ingredients, dinner was also delicious, great kids choice also, kids loved the pool

charge brake fast for kids. and i missed one breakfast . they dont give me full refund.

busy spa n no kids pool

children are friendly hotel kids love the swimming and we love the spa

access to swimming pool great for kids, fantastic meal on site

it was too expensive - nearly 50 for 2 adults and 2 kids was out of our budget with so many other options

off to a high standard of decoration in the victorian theme, with beautiful chandeliers in the bar area, this

the atmosphere in the bar on a match day is marvellous (if you re a villa fan)

possibly want in a hotel room, bath robes, slippers , clarins products, biscuits etc etc etc breakfast was

location, pricing, bar , no wifi in rooms, rooms very very small, no working desk

too ad the bar was closed but all minor

the location was fantastic and the kids had a ball

i did add the ages of both kids but it only booked two adults and we had to pay 80 in addition on arrival

facilities in the grounds was great n safe for the kids, breakfast was really good lots of choice and all the

the breakfast was great, with lots of choices for kids

turning up and finding entertainment for the kids on a night time was great

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

had issues with wifi which the staff tried to fix but it still wasn't perfect.

the hotel did not have restaurant or breakfast facilities

i'm not sure if this is a connection issue, but even connected to the hotel's wifi, i wasn't able to utilize

in the living space, there was a tv sofa and a kitchenette

i really enjoyed the stay and my kids loved it, we would definitely come again

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like

were friendly, the room was a good size for a family of 4 the kids loved the fact you could see trains and trams

this hotel was clean and value for money me and my kids enjoyed staying here.

the kids loved the waffles

great to have star city across the road to keep kids entertained and some good dining options there also

no hot chocolate options for room for kids, again evening staff sorted this

location was slightly noisey with kids walking past and the dual carriageway

ideally would have preferred one room as we have small kids

a family upstairs i think kids were jumping off the beds at 12/1 am but everything else