the free parking available is not much but not a big deal.

this was after driving around for 10/15 mins looking for parking

parking a little difficult

had room service both nights and breakfast

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

nothing really as i felt that it was a nice experience and sort of kids / family friendly

kids acknowledged and given gift bags

very comfortable stay for our family with two young kids

staff were super friendly and really supported us with our two young kids needs

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

alarms going off in the night and most the night i had loud guests up and down the hall way and kids running up

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff

size of the room was big bed comfy bathroom immaculate restaurant great also room service was good staff on

also no prices up at the bar and was charged 5

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

there were alot of kids who were left unattended by their parents

the breakfast is quite basic and kids shouting and running was sometimes disturbing

food was very good, the breakfast buffet had a lot of choice and the evening kids menu was great

lots of doirs slamming and kids playing in the corridors making lots of noise.

we had our dinner in toby carvery was lovely kids had spaghetti and eat every

kids and parents screaming and banging late at night

poor choice on drinks at breakfast for the kids there was only water or milk(meant for hot drinks) only 2 of

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the

good value for money. staff very friendly. my kids like to stay again.

no matter the time you will hear kids running up and down, the ground floor is the worst you got a kitchen

we booked for us couple and 2 kids under 2 years

was really rude if you have toddlers who like to play do not go there as she approaches my kids instead of or

they asking me for work permit which i had no problem but have little kids running around the hotel

i am very upset that i had to put my kids through this which was supposed to be a holiday

great breakfast, could use all facilities. kids loved the pool.

were kids running up and down the corridors screaming and shouting at 7am

food was nice and kids enjoyed having plenty of choice

had everything needed for a trip with kids for a tournament

location was great for the kids , the pool was warm , the staff were friendly and helpful

to move us pictures are of hotel room you get put in a prison block out back with refugees kids banging on door

poor range of beer in the bar. bar staff had never heard of a gin & tonic before

good self service buffet breakfast free parking and free wifi a

lovely reception and bar area

parking, free wifi, ease of journey to work from this base

availability of kitchen facilities makes it very suitable for myself travelling with family and kids

room only had a functional snooker which the kids enjoyed all other gadget weren t

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

hotel accommodated us with our child who is 5 years old but there was no kids menu available for us to dine in

little dated and we was quite a walk through the hotel with 2 young kids but wasn t a huge issue really

location was great. staff were really friendly and helpful. they were lovely with the kids.

we took the bedding off and the kids slept on the floor instead which was fine

lots of kids running round in breakfast room

rooms where too hot making it uncomfortable for the kids and i.

the rest of dishes i ordered for my room service was nice though

breakfast is plentiful

put the selection on the door for room service breakfast but it was not collected noticed when it was too late

breakfast good but you have to be there in good time

but we knew size of room this beforehand and had two kids with us so hardly surprising we were bit cramped

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield

breakfast is next door in the bar, the food was delicious and the bar again very well presented

i didn t use their wifi

non secure wifi and plastic backing mattress protectors on the bed.

since had to email owners because her clothes were ruined there was a table full off screaming kids running

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the

bit short staffed, service was a bit slow. not great wifi. the hallways were a bit scruffy.

fabulous hotel. lovely clean room. food was great. plenty of parking.

parking area, clean modern rooms, bathroom small but good shower, friendly staff overall was very

excellent breakfast which kids enjoyed and clean room

the room was abit cold for us especially the kids

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

they were patient and tolerant of all our mess and noise from the kids and so kind to us all

to allow older kids in same room when searching universities as it is an expensive time

the bar entertainer was excellent

stuff in kitchen said sorry but im still waiting for compensation from management for that but they

we got offered a complimentary late check out of an extra hour also which was nice

ordered room service for an evening snack and for breakfast - delivered promptly and it was delicious

restaurant and bar alongside the spa facilities.

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

24/7 room service, had a curry after a night out

wifi working, no instructions on room service or ringing down to reception

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

great location kids loved it the breakfast was lovely

i love this place ,kids enjoyed every bit of it

adults, 2 kids, 7 & 9) stayed overnight and were very happy

for the babies bottle, lovely breakfast and family friendly restaurant with crayons for the kids and very nice

breakfast was great, loved the waffle machine and the colouring for thr kids was great as i was on my own with

kids friendly and pet friendly.

even a pancake machine which impressed the kids

kids area in

we had kids so they were very tired and we arrived around 7pm

the lobby smells of figs and always looks smart and there s a great area for kids to play without making the

milk, darren was so kind and told me to help myself to a hot drink too and packed muffins for the kids

the hotel seemed quiet, no noisy neighbours, screaming kids etc

candy cane for the kids

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

ordered food and drinks from the menu, kids meal came with choice of two course, i ordered main and desert

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

the breakfast is good & i enjoyed the use of the gym

with basically a mini kitchen, sink, fridge and coffee machine

the app that controls the room also didn't really load even when connected to wifi

the kitchen and lounge area, in particular, really impressed me

were great, we reserved a parking space and we had a 1 bedroom apartment for the 4 of us and the kids slept on

of 4 including 2 teenagers, the apartment included 2 single sofa beds which was perfect for the kids

kids friendly-they have additional on request if needed the location is about a 10-15 minute walk

great for a family with two young kids. priced like a travelodge but with so much more.

my kids were thrilled with the ice lollies on arrival and having the car park booked in advance made

kids has no pool access hopefully you will get one in the future

the spa is a nice, relaxing area (except when there are kids in)

swimming pool only for kids 12+

kids not being allowed into pool

no paddle pool for small kids

great breakfast and kind staff. wifi works fine. lot of things in walking distance

only had a sandwhich via room service, but couldn't fault it

room service price was expensive as well as the hotel parking but there was complimentary drinks so

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few

had a small kids play area

due to kids' runny nose we asked for a vacuum cleaner which help to clean the kids' nose (do not worry, no

my kids and i really enjoyed that bit

95 @ head, kids eat free

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

kids were in room 212 and there was a peeping sound that refused to stop

were friendly, the room was a good size for a family of 4 the kids loved the fact you could see trains and trams

my kids enjoyed the breakfast

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

the kids loved the waffles

was bad, kids refused to use it

the place is really good and we like it. kids love it and the people are nice, too!

window was opened because it was hot and there were warps rushing in from 3am the kids were so scared that they

with an unsafe atomspshere and weird men walking round stealing drinks and trying to talk to your kids

we stayed only one night as we were with kids and tired after long travels

with my sister and two kids

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

great little perks for the kids and the breakfast choice the following moening was exceptional with the most

they gave us a free kids welcome pack, checked up on one of our children when he was crying at breakfast and

it would be great to have an option with two single beds for kids in a family room!

might be best to room teachers in same area as kids

the bar staff couldn't understand why, as the kitchen was not busy, and we were told it would not take long

a fantastic bar with lots of gins

i requested a pet free room and the staff were more than happy to help and made sure this was the case and

staff excellent, parking and ev charging right outside front door

for a peaceful night away from kids hoping for a good night out and a bit of a lie in on saturday morning,

the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call

bar stocked many drinks

wifi is good but not strong enough for high-volume websites or streaming a movie (i switched data

room service options very limited. gym was a lot smaller than i thought it would be.

booked this room for our 10 years anniversary to be away from kids for a night

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for

i didn t call down to reception as i didn t want to wake or alarm the kids

don t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues

enjoyed a deep, hot bath (luxury when you have kids

didn't sleep until the last residents were back )just like home with the kids

there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am

and single bed, the spotless and well-equipped room, the plentiful breakfast with variety for kids, the attentive

sofa bed in family room was a little uncomfortable for larger kids

kids running around late at night

kids especially loved the pancake machine

bed in the room are uncomfortable, there need an update and for breakfast need more options for kids like nutella

however, for a three day stay we did feel (family of four with young adult/teenage kids) that the breakfast

it was my partner's birthday and after such a year working in the nhs, my kids and i wanted to treat her

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

enough equipment in the gym

we ordered room service after 10 pm since we arrived late

everything ok but need to provide small bed for kids under 3 year

requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean

pool tables and playstation for kids to play with. great breakfast with choice of hot food

should be room service but there might of only not been because of covid but i m not

staff were really helpful with early check in

in the room all locked so no fresh air, in the room no toilet brush, no electric kettle, no kids chanel s on

early check in.comfortable beds.

was fantastic, we had a little trouble with room service, the computer system went down but they soon sorted it

room service was prompt, staff were welcoming and polite

have been nice to have small fridge in room, fresh milk and ice brought free by room service to room but milk

had suite kids had put up beds in the living area at first walk though it looked really amazing

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

the worse night with the kids i ve

lobby is so small for a big hotel that checking in and checking out with kids is not hassle

we had kids with us

was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling

it had all the amenities i was looking for such as a wifi, a bathroom (which i didn't have in my previous hotel

paying for wifi.

247 reception, team making facilities, lift, wifi, compact,

also the wifi wasn't connecting or letting me connect to my apps on my phone and tablet

too small for 1 adult and 2 kids . shower extremely small .

was checked in early and was perfect for me and the kids

budget hotel and all the staff were great and my 3 year old loved the table football and the kids corner in the

families allowing their kids to run up and down corridors screaming and laughing at late hours and continental

kids liked the bunk bed

the ony channels i could watch was 1 or kids programs all the others were jumping

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

was no hairdryer, no wifi in the rooms and no window - couldn t tell what time it was when i woke up as it

wifi not available in rooms. only public areas. but i had my 4g so, no problems with that.

i didnt like that there's no hotel wifi in rooms

children are friendly hotel kids love the swimming and we love the spa

kids loved the stay

no swans/geese or ducks in river for kids and something to do

food was pretty good and lots of kids choices

access to swimming pool great for kids, fantastic meal on site

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

overall stay is good. however no tv channel for kids.

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

very engaging and were very good with the kids

parking £15 rip off and £10 extra late check out 5pm excellent

of the pictures showed a pool so the kids were looking forward to that but we were told this park inn did not

safety windows opened wide on 3rd floor not safe for kids even adults if drunk

the gym was tiny and for some reason they had allowed 2 children into the gym, the kids were running riot and

noise from other customers and kids running around the hallways

very competent and confident in using the till and didn't know how to use the offers such as kids eat free and

not good if you have baggage, kids or you're elderly

we were walking distance from the bull pen which had kids of shopping and food

rude in their approach to when we brought food back to hotel as food menu didn t cater for kids

had to move to adjoining rooms on the second night of our stay which was very disruptive with 2 kids

wasn t any chocolate spread so my kids were not happy

poor room service, no mini bar, poor cleaning.

wifi within room goes slower!

location is perfect and quiet but in walking distance from the city extras complimentary swim and gym

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

com that the spa and leisure facilities were in a completely different building a 5 minute walk away

had a lovely big room that fitted us, the kids, and the dog comfortably

when i booked the room i gave all the details about my family , 2adults and 2 kids, i thought i have settled

the room and the staff they were super kind and friendly the room was big enough for my family(my kids always

the ability to stream films in the room was great especially when travelling with kids

really when i chose aloft as our destination for the short holiday, my kids were skeptical because they wanted

the pool, the food and the value as the kids go eat free!

was great it suited our requirements,kids really enjoyed the swimming pool,breakfast was as expected tasty and

this hotel is very kids welcoming

kids absolutely loved the stay, and staff couldn't have been more attentive going above and beyond,

lovely quiet area, the pool was a bonus and the kids loved it in there

threatened to cancel are booking, knowing it was already 11pm and we had no where to go with 2 kids and being

cleanliness, parking, staff.

this property is not ready to receive guests, as there was no wifi signal or even phone signal in the rooms,

apartment was comfortable, clean and quiet. parking was secure and free.

that there was a bath with lots of hot water, facilities to do basic cooking and plenty of parking

was beautiful with a victorian vibe, super clean and well presented, staff were super friendly, parking great

possibly want in a hotel room, bath robes, slippers , clarins products, biscuits etc etc etc breakfast was

great location for anyone visiting villa park as it's 5 mins' walk away and has parking

was directly over the bar and the sound from the big screen was like having it in our room until midnight

the breakfast was fantastic portions were big plentiful and cooked well

if fridge could be added to room for kids milk and food.

the wifi was great as usual!

centre staff was very nice and helpful the room was clean and tidy bed very comfortable on site parking

very friendly helpful staff, good location . wifi good

wifi code written down in the room / offered on book in but easily obtained

the bed was huge, bunk beds for the kids and enough room for a travel cot, staff were lovely, and the locals

nice room with separate room within the room for kids

to help towards finding another place suitable for myself wife and kids to

parking was in the back garden of the hotel where there was lots of drunk people and kids playing football,

the room were 2 rooms for kids and master

was rubbish for the price especially as the kids was the same price as the adults and the potato chip things

was a very large event going on and there were lots of kids running around with no supervision and using the

the woman was swearing at my kids and me and the staff just stood there and did nothing amd were not bothered

swimming pool should be open till 8pm for kids

there s a swimming pool on site which was great for the kids and the family changing rooms were very handy

first night there were school kids running up and down

you could have done , but lots of kids running about the halls after 11 pm and before 7 am , but all in all ,

it was more like a kids meal

noisy with kids running along the corridors, 2 fire alarms back to back, staff attempted to enter the room and

the desk seemed to be open 24/7 and they were really accommodating with extra requests around the kids staying

a family upstairs i think kids were jumping off the beds at 12/1 am but everything else

ideally would have preferred one room as we have small kids

no hot chocolate options for room for kids, again evening staff sorted this

location was slightly noisey with kids walking past and the dual carriageway

great to have star city across the road to keep kids entertained and some good dining options there also

this was all served in a kids party bag with no protection from handling food due to the current covid situation

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

not safe fot kids

rooms need better soundproofing if staying with kids

did not let me check i'm between the hours of 11-12 i had my wife and 2 little kids with me

good value, i really like the kids bed is a proper comfortable bed, not a sofa bed.

when we arrived later than expected with tired kids the staff were very hospitable and allowed us to order in

i would have stayed for a couple of days if kids were allowed in the pool

fire alarm came on in the middle of the night. kids not allowed to use the pool.

t have a lift, lots of stairs very awkward to take luggage especially if your with the kids