super friendly and efficient staff very comfy bed no husband or kids present.

there is plenty of free parking for guests

the bar area was a little small and too close to the dining area

a very comfortable night and enjoyed a great breakfast

s a gem , staff super , had lunch on arrival exceptional , large spotless room and breakfast was excellent

free parking and good wifi

little gem, staff were fantastic, nothing too much trouble and a lovely breakfast as well

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

the wifi is a bit glitchy.

loved the staff, the 3 secure parking & the big rooms, kids area with books

our kids really enjoyed playing pool whilst the parents chatted over a drink(s)

pizza from the bar, kids corner my daughter got to see the wolves players

i liked the power shower and the tea&coffee facilities and the kids enjoyed theassive tv and lots of channels

so i tried to get my kids to share a bed and nobody got any sleep

expensive breakfast as kids eat free only applies to under 12 not under 16 like other places .

checked in of friday night to be greeted with kids running riot

kids eat free, excellent. comfortable room. handy location for molineux.

water pressure was amazing but would be worried if i had kids having a shower

we had a parade view which the kids absolutely loved and was a good experience but people were smoking under

huge bathrooms to boot which is great when bathing kids

value, but the wifi signal was too low, and a lack of phone signal made working very difficult

parking was a little tight, only due to having a big work van though, if your in a car it's alright

wifi codes on door old/not updated

huge bathrooms to boot which is great when bathing kids

when we arrived later than expected with tired kids the staff were very hospitable and allowed us to order in

only disappointed, the kids can't go in to the pool.

t have a lift, lots of stairs very awkward to take luggage especially if your with the kids

just if there was maybe a window of time for kids to swim gor example

mould in the shower children under 18 are not allowed to use the swimming pool and gym so the kids were not

the wifi was so slow....virtually unusable

the bar area was lovely to relax in (like a big lounge with comfy sofa and armchairs) and the breakfast

the bar area was lovely to relax in (like a big lounge with comfy sofa and armchairs) and the breakfast in the

the complete absence of working wifi was inexcusable

plenty of parking, near to the hotel entrance

since had to email owners because her clothes were ruined there was a table full off screaming kids running

the carpark is small for the amount of patrons and again is not well lit making parking in the tight spaces in

no disabled parking

the bloke behind the bar twice over charged for the same drinks

rooms faded. poor to non existent wifi. dated tv. no shaving socket.

kids laughed at miserable face on receptionist, thought it was a fawlty towers sketch

but after spending the whole day out playing with the kids, all we needed next was a shower

had to spend a night out without kids

bath taps or shower so we had to run a bath and leave it sitting for an hour just to clean our kids

the reception area is uninviting and needs a revamp my kids room and the wing they were in smelt damp and there

the desk seemed to be open 24/7 and they were really accommodating with extra requests around the kids staying

noisy with kids running along the corridors, 2 fire alarms back to back, staff attempted to enter the room and

you could have done , but lots of kids running about the halls after 11 pm and before 7 am , but all in all ,

first night there were school kids running up and down

it was more like a kids meal

was rubbish for the price especially as the kids was the same price as the adults and the potato chip things

there s a swimming pool on site which was great for the kids and the family changing rooms were very handy

to many kids running lose

no air conditioner in rooms only fans & room was too hot for adults & kids.

too many kids in the pool.

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like

room only had a functional snooker which the kids enjoyed all other gadget weren t

availability of kitchen facilities makes it very suitable for myself travelling with family and kids

noisy kids

food was nice and kids enjoyed having plenty of choice

kids loved the swimming pool but we didn t know until we got to the pool that children were only

great breakfast, could use all facilities. kids loved the pool.

the area is great i take my kids so they love it clean and tidy with lots to do

seemed to be over run with parents with kids that couldn t control them.

were really friendly and helpful, breakfast staff really helpful with the kids assistance and checkin staff were

the 123 teenage kids our room was in the middle of

thankfully didn t wake the kids

would have preferred more tv channels as no channels for kids.

threatened to cancel are booking, knowing it was already 11pm and we had no where to go with 2 kids and being

kitchen lacked cooking resources and had minor issues with the wifi but staff were great and helped

wifi was down

it smelt throughout the building, the bathroom sink and toilet was dirty, with wifi was bad.

very welcoming, super clean throughout, easy access and secure parking

busy spa n no kids pool

i went with 2 kids and we could use the pool etc after 8

food was pretty good and lots of kids choices

children are friendly hotel kids love the swimming and we love the spa

kids loved the stay

the sofa bed was made up for the kids and very comfortable

great prices, kids eat free when eating from the kids menu

clean, good parking and friendly

staff are very friendly. nice location. good food. parking is really easy there.

room and breakfast were excellent

room service, great breakfast was amazing

the free parking available is not much but not a big deal.

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i

wifi was breaking

pulling up outside i was made to feel welcome, james was the perfect host saving me a parking space and assisting

very comfortable stay for our family with two young kids

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

staff were super friendly and really supported us with our two young kids needs

staff, excellent value for money, great breakfast and loved the activity packs for the kids

rooms where too hot making it uncomfortable for the kids and i.

very good breakfast, really nice room and pet-friendly!

this is ideal as your away from the busy roads and the noise but best of all the parking is private and on site

very few facilities, no residents bar or overnight room service

location and safe parking and quiet.

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

alarms going off in the night and most the night i had loud guests up and down the hall way and kids running up

hotel and parking were excellent, the bathrooms were a wee bit small, but would stay there again

liked the fact there is a lift to floors that's a plus and room service available

missing room service information and do not disturb card

everything is good. my kids enjoyed pool time lot.

hotel, a little dirty in the main corridor but that was where alot of families were staying and kids running

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

food was very good, the breakfast buffet had a lot of choice and the evening kids menu was great

no entertainment and not alot to do for kids

luckily didnt wake the kids

kids running around at 3am bed was uncomfortable unsightly stain in bath customers where cancelling

perfect room if traveling with kids/babys

breakfast was generous, massive full english even for the kids

the room is big enough for a family with kids, staff are friendly, lots of parking spaces.

prefer separate beds for kids instead of a double pull out bed.

lovely quiet area, the pool was a bonus and the kids loved it in there

was great it suited our requirements,kids really enjoyed the swimming pool,breakfast was as expected tasty and

the only thing we didn t know was that the kids eat for free

no kids tv channel

rooms need better soundproofing if staying with kids

not safe fot kids

did not let me check i'm between the hours of 11-12 i had my wife and 2 little kids with me

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

plus, my kids loved their first experience of staying in a hotel

some women in the next room shouting at her kids to get into bed until half 10 at night

of the kids bed was just a mattress on the floor

sound proofing not too good our next door neighbours were up at 6am and kids had no volume buttons

one of the kids ended up sleeping on the bare mattress towards the end of the

- booked for 2 adults 3 kids, room made up for 2 adults 2 kids

room was just above the pub and you could hear everything until closing time and with kids it was difficult

parking great and so handy for the motorway

breakfast was exceptional, all cooked fresh couldn't fault a thing.

was very uncomfortable, working space was poor, wifi was very poor quality toilet was very

parking was on site

we enjoyed breakfast in the golf bar and dinner in the woodlands restaurant

breakfast one of the best i ve had for a long time

we enjoyed breakfast in the golf bar and dinner in the woodlands restaurant

for a short break not a golfer ideal if you were one

the rooms were very good and bar good

parking was easy

plenty of free parking and very close to the station to get into birmingham

perfect place to stay nice bar nice staff nice location

live loud music that didn t stop till midnight constant booming beat sound kept us awake and in bar we had to

the walls are too thin and we were wedged between families with kids on each side

our stay 3 families no kids this time

also gym is one of the best i ve seen attached to a hotel

the bar area has atmosphere and a good selection of drinks & bar snacks

lovely quiet location, plenty of parking

we had our dinner in toby carvery was lovely kids had spaghetti and eat every

of hot food but the included coffee was like dish water and tables basically non existent with kids running

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the

poor choice on drinks at breakfast for the kids there was only water or milk(meant for hot drinks) only 2 of

kids enjoyed very much ud83dude04

the borrowers kids would have had a field day larking about in the simulated snow

the pool was a bit murky looking, but our kids loved swimming in it even though it was a bit green in colour

short break with kids

we d travelled frkm london and kids were tired so an apology and empathy would have improved my rating

kids enjoyed the swimming pool and jacuzzi breakfast was great family room was a good size great

required when paying cash which left me a bit short on money that i had planned to spend on the kids for the

very noisy, kids was running loudly, screaming, ok they live there,council families, but what about the other

was really rude if you have toddlers who like to play do not go there as she approaches my kids instead of or

the staff absolutely disgusting attitudes swearing , especially when kids were around

they asking me for work permit which i had no problem but have little kids running around the hotel

to move us pictures are of hotel room you get put in a prison block out back with refugees kids banging on door

convenient location for casino lots of parking great full english breakfast

easy parking and local to city centre

lovely reception and bar area

like a converted estate, room was dates, stank of cigarette, hair in shower, on towels wifi cut off, cups were

kids loved the pool, breakfast was really good too

leisure facilities kids loved the pool. breakfast was very good with lots of choice.

light switch behind headboard was awful and tv position for kids not great

breakfast than the breakfast is perfect, but otherwise just two types of bread and a selection of kids boxed

swimming pool and changing facilities were great the kids were able to use the pool

location was great. staff were really friendly and helpful. they were lovely with the kids.

little dated and we was quite a walk through the hotel with 2 young kids but wasn t a huge issue really

very loud party going on wasn t ideal with kids trying to sleep

piano in lobby with kids making a racket

we took the bedding off and the kids slept on the floor instead which was fine

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

comfy bed. wifi

multiple time of complaining about the no wifi

very impressive wifi - fast too

was terribly small, so i will base my rating on the larger room with the sofa and small kitchenette from here

wifi

room in partucular had a view of the kitchen extractor, a dirty flat roof and a set of derelict

staff unexpectedly rude about where to stand to be served and no late night room service apart from fish finger

the wifi was good, room was spacious and the pub/restaurant food was nice

were moved to another room after the first night because the noise from the kitchen fan disturbed our sleep,

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

my kids enjoyed the breakfast

the kids loved the waffles

were friendly, the room was a good size for a family of 4 the kids loved the fact you could see trains and trams

this hotel was clean and value for money me and my kids enjoyed staying here.

my kids were thrilled with the ice lollies on arrival and having the car park booked in advance made

were great, we reserved a parking space and we had a 1 bedroom apartment for the 4 of us and the kids slept on

of 4 including 2 teenagers, the apartment included 2 single sofa beds which was perfect for the kids

the quiet spacious and clean apartment. kids really enjoyed it. will definitely be back

great for a family with two young kids. priced like a travelodge but with so much more.

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

early check in was unexected and very much appreciated and thjey gave us a quiet room away from a

breakfast was excellent, room was lovely, spacious , comfortable and clean bed was huge and really

i used the gym which was good for a hotel and all the equipment worked well

pool was very warm for kids also

to allow older kids in same room when searching universities as it is an expensive time

comfy bed and spacious room - plus my daughter delighted with her kids bag of activities

they were patient and tolerant of all our mess and noise from the kids and so kind to us all

staff were helpful and friendly. swimming pool was nice size for kids.

i hope they will introduced a new family rooms for small kids

sofa beds for the kids were really uncomfortable

and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable (kids eat free too,

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

but we knew size of room this beforehand and had two kids with us so hardly surprising we were bit cramped

wifi was tricky stay on for some reason.

parking good

was perfect - the staff, the rooms and facilities and the bar next door

breakfast great

very basic - no teas/coffees in kitchen

don't like having to provide emails to access the wifi

everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with

like to be able to simply log on to wifi without having to provide details that, i presume, go on marketing

stuff in kitchen said sorry but im still waiting for compensation from management for that but they

young kids, the kid section by the reception area was entertaining for them

kids area in

delicious breakfast specially menu according to satisfied ud83dude0b my kids , healthy, fresh dining

kids friendly and pet friendly.

every member of staff was helpful and so kind to me and my kids

milk, darren was so kind and told me to help myself to a hot drink too and packed muffins for the kids

the hotel seemed quiet, no noisy neighbours, screaming kids etc

the staff were very helpful when i checked in i was told i had to get another room because i had kids

perks such as fresh fruit and some chocolates and candy floss really went down well with the kids

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

i love this place ,kids enjoyed every bit of it

one lovely lady even offered me a takeaway box so i could bring food back to the room while the kids were

the kids loved the waffle makers! coffee was good

for the babies bottle, lovely breakfast and family friendly restaurant with crayons for the kids and very nice

very friendly staff especially claudia, good with the kids

was unfortunate that the wifi failed in the room and we had to go to reception to check emails

wifi reception was poor in my room but fine elsewhere in the building, so not a big problem.

wifi connection wasn't great but that was ok

wifi in bedroom but able to use it fine in very comfortable guest lounge.

good wifi too

swimming pool only for kids 12+

kids aren t allowed in the pool

sad that there was no flexibility on my kids being able to use the pool.

i don t feel that s value for money reallyz i didn t get to use the facilities but normally kids under 1

kids not being allowed into pool

the breakfast was fantastic portions were big plentiful and cooked well

friendly atmosphere, breakfast room spacious and clean

parking on site & ideal location for villa park attendance

great location for anyone visiting villa park as it's 5 mins' walk away and has parking

location, pricing, bar , no wifi in rooms, rooms very very small, no working desk

kids enjoyed the breakfast menu

kids especially loved the pancake machine

the christmas decorations ud83dude0d the friendly staff, the offer of a high floor, which the kids loved, and

sofa bed in family room was a little uncomfortable for larger kids

area was nice and everything was near by. the breakfast was nice and kids enjoyed it.

enough for kids to do at the hotel with the space around the ground they could fit a decent park on

staff, great facilities, watching wild rabbits with the kids from the window, beautiful location, close to a

clean, with free parking and free breakfast for adults and kids, i am satisfy with my stay

small playroom for kids was brilliant

there is also a wacky warehouse next door where your kids can let off steam after a long drive

given kids packs on arrival location great and close to bullring shopping

with my sister and two kids

they gave us a free kids welcome pack, checked up on one of our children when he was crying at breakfast and

my kids couldn't stop talking about her how caring she was to everyone in that canteen, running

complimentary drinks, coloring books for the kids and home comforts really helped make this stay extra special

enjoyed a deep, hot bath (luxury when you have kids

we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues

there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

didn't sleep until the last residents were back )just like home with the kids