the woman was swearing at my kids and me and the staff just stood there and did nothing amd were not bothered

there s a swimming pool on site which was great for the kids and the family changing rooms were very handy

was rubbish for the price especially as the kids was the same price as the adults and the potato chip things

too many kids in the pool.

no air conditioner in rooms only fans & room was too hot for adults & kids.

it was more like a kids meal

noisy with kids running along the corridors, 2 fire alarms back to back, staff attempted to enter the room and

we felt it was nauseating to see staff behaviour, especially in regard to young kids

the desk seemed to be open 24/7 and they were really accommodating with extra requests around the kids staying

first night there were school kids running up and down

safety windows opened wide on 3rd floor not safe for kids even adults if drunk

the gym was tiny and for some reason they had allowed 2 children into the gym, the kids were running riot and

seemed to be over run with parents with kids that couldn t control them.

were really friendly and helpful, breakfast staff really helpful with the kids assistance and checkin staff were

of the pictures showed a pool so the kids were looking forward to that but we were told this park inn did not

i was alone with my 2 kids so felt alarmed at first sight of the place

breakfast was generous, massive full english even for the kids

could hear kids running and jumping about at

the room is big enough for a family with kids, staff are friendly, lots of parking spaces.

luckily didnt wake the kids

kids absolutely loved the stay, and staff couldn't have been more attentive going above and beyond,

the only thing we didn t know was that the kids eat for free

was great it suited our requirements,kids really enjoyed the swimming pool,breakfast was as expected tasty and

love the activity packs for the kids and the snacks extra

no kids tv channel

rooms where too hot making it uncomfortable for the kids and i.

have room service to order as we never finished at our wedding reception until 1am , ensuring everyone

shame no gym or spa. food was a little limited for non-meat eaters.

really quaint and friendly hotel with great staff and nice quiet bar with good food and drink.

wifi wasn t great in room

our stay 3 families no kids this time

the walls are too thin and we were wedged between families with kids on each side

stop it raining or offer valet parking! other than that, it s spot on.

i had a lovely lunch in the bar and room service for dinner

breakfast could of been earlier to give us more time in the spa before check out.

the kids had a place to venture to and we could grab some food easily

booked last minute on a long journey. friendly reception staff, goody bags for our kids.

plus, my kids loved their first experience of staying in a hotel

very good value, kids loved the food 'adventure'

no toys for kids at all

hotel, a little dirty in the main corridor but that was where alot of families were staying and kids running

food was very good, the breakfast buffet had a lot of choice and the evening kids menu was great

45pm only to be told that kids were not allowed into the pool after 6pm

kids swimming timing has to be same with adults thanx

there were alot of kids who were left unattended by their parents

kids food menu so had to have huge portions that they were not going to finish and cost price of

loved the staff, the 3 secure parking & the big rooms, kids area with books

i liked the power shower and the tea&coffee facilities and the kids enjoyed theassive tv and lots of channels

so i tried to get my kids to share a bed and nobody got any sleep

pizza from the bar, kids corner my daughter got to see the wolves players

since had to email owners because her clothes were ruined there was a table full off screaming kids running

fabulous hotel. lovely clean room. food was great. plenty of parking.

almost everything. great parking.

parking was a problem as there was no reserved parking for hotel guests or staff

rooms faded. poor to non existent wifi. dated tv. no shaving socket.

the sofa bed was made up for the kids and very comfortable

great prices, kids eat free when eating from the kids menu

ordered room service and food is fantastic

room included fridge and tv , good wifi

but this time it was really cold and i had come back too late for laundry to get me a blanket so i had to sleep

room service menu was expensive and there weren't many restaurants nearby.

breakfast was delicious and we really enjoyed the room service

we were called in the morning to ask if we wanted room service or going down for breakfast

wonderful hotel and amazing staff, such a fantastic room. great free parking

the parking was great, rooms clean, breakfast was nice

huge bathrooms to boot which is great when bathing kids

wifi was a bit hit and miss.

the room was a generous size, the wifi was good

beautiful hotel, staff lovely good location with good parking

there was on site parking and quick wifi

t have a lift, lots of stairs very awkward to take luggage especially if your with the kids

good value, i really like the kids bed is a proper comfortable bed, not a sofa bed.

mould in the shower children under 18 are not allowed to use the swimming pool and gym so the kids were not

only disappointed, the kids can't go in to the pool.

fire alarm came on in the middle of the night. kids not allowed to use the pool.

everything was in walking distance near the hotel pool was nice for the kids.

location was great for the kids , the pool was warm , the staff were friendly and helpful

food was nice and kids enjoyed having plenty of choice

kids loved the swimming pool but we didn t know until we got to the pool that children were only

were kids running up and down the corridors screaming and shouting at 7am

super friendly and efficient staff very comfy bed no husband or kids present.

wifi sessions ware too short and phone log out often from the network

breakfast is amazing

was close to where i needed to be, the staff were very nice, the food was lovely, car parking.

the wifi lost internet access at night

kids were picking one when a staff member shouted

water pressure was amazing but would be worried if i had kids having a shower

checked in of friday night to be greeted with kids running riot

we had a parade view which the kids absolutely loved and was a good experience but people were smoking under

travelling with group of kids nothing in hotel for them to do

clean, quiet, comfortable, staff polite, amazing breakfast

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

great central location,on site car parking,clean room..staff absolutely brilliant

free parking and good wifi

thin walls, no free wifi in the room.

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like

room only had a functional snooker which the kids enjoyed all other gadget weren t

availability of kitchen facilities makes it very suitable for myself travelling with family and kids

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

it was clean and good size with kids

staff were super friendly and really supported us with our two young kids needs

very comfortable stay for our family with two young kids

staff, excellent value for money, great breakfast and loved the activity packs for the kids

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

locks on the doors need to be more secure and my advice to parents it's not a place for young kids it's a

accommodated three kids and very helpful

staff lovely bar downstairs fantastic and food

) were very good, the golf was on the tv in the bar, the bar staff were knowledgeable and helpful and guinness

easy parking and just a walk from shops and pubs

previous spas - no where near as good as previous ones, basic gym and pool is very small with kids everywhere-

the location was very near to the british masters golf at the belfry.

lovely setting & great golf course

recently installed ev charge points (7kw, bring your own type2 cable) not mentioned in property details yet

the staff were so friendly and helpful. the spa and the pool is wonderful!

alarms going off in the night and most the night i had loud guests up and down the hall way and kids running up

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

staff, bar n location

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

wifi could be faster, but can t complain for the price we paid

was directly over the bar and the sound from the big screen was like having it in our room until midnight

parking on site & ideal location for villa park attendance

the breakfast was huge and everything was cooked so well

after the event i attended at aston park returning to the hotel, the bar was overly busy

location for villa park especially since parking is included

very cheap for 2 adults and 2 kids with breakfast included

adults and kids all enjoyed the buffet

lovely staff lovely and clean well catered for kids loved the breakfast buffet as did we

here as i was bringing my kids to thomas land/drayton manor

kids decided they didn t want to share so i ended up sharing the sofa bed but wasn t due to

the bed was very comfy too and a great selection of beers in the bar

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the

plenty of parking. near town. staff were friendly

parking was easy

perfect place to stay nice bar nice staff nice location

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

multiple time of complaining about the no wifi

the breakfast is good & i enjoyed the use of the gym

there's no breakfast however there are cafes close

no food / breakfast options but they do provide bottled water in the rooms.

my kids enjoyed the breakfast

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like

this hotel was clean and value for money me and my kids enjoyed staying here.

couch bed was not comfortable. ok for kids but not for teenagers.

the kids loved the waffles

hotels location was lovely and the bar was great too

was located next to the kitchen extractor so was a little noisy

were friendly and quick to resolve the few issues we had on arrival (ac unit not operational and wifi code not

barry and the other bar staff were lovely

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few

kids friendly-they have additional on request if needed the location is about a 10-15 minute walk

of 4 including 2 teenagers, the apartment included 2 single sofa beds which was perfect for the kids

staff were so helpful with accommodating kids, making us feel welcome and going out of way to hold doors, arrange

were great, we reserved a parking space and we had a 1 bedroom apartment for the 4 of us and the kids slept on

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

ideally would have preferred one room as we have small kids

great to have star city across the road to keep kids entertained and some good dining options there also

a family upstairs i think kids were jumping off the beds at 12/1 am but everything else

no hot chocolate options for room for kids, again evening staff sorted this

location was slightly noisey with kids walking past and the dual carriageway

area was nice and everything was near by. the breakfast was nice and kids enjoyed it.

kids running around late at night

the kids were exhausted and we did the check in earlier

and single bed, the spotless and well-equipped room, the plentiful breakfast with variety for kids, the attentive

kids enjoyed the breakfast menu

95 @ head, kids eat free

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

sofa beds for the kids were really uncomfortable

had a small kids play area

i hope they will introduced a new family rooms for small kids

evening dinner & breakfast were excellent quality & delicious

friendly staff. lovely bar and restaurant.

parking

room bar / terrace restaurant good menu excellent breakfast staff friendly and

stay while visiting wolverhampton racecourse, hotel was brilliant and breakfast was spot on, free parking, we

wifi is quick. the room is spacious.

ordered room service and the meal was also delicious

car parking 5 minutes walk away, options for the gym, swimming and breakfast

the sheets had some scuff marks but well may have been from the laundry press

no spa or swimming pool

didn't sleep until the last residents were back )just like home with the kids

we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

enjoyed a deep, hot bath (luxury when you have kids

there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am

however, for a three day stay we did feel (family of four with young adult/teenage kids) that the breakfast

it was my partner's birthday and after such a year working in the nhs, my kids and i wanted to treat her

i had a gym on my floor which was well equipped

the breakfast is very good , nothing is cheap it’s all quality and the staff are very good

rooms and breakfast were great

no kids menu, shower floor could have done with a scrub as the grout was very discoloured.

trip i was travelling with my family and the fact that the staff took the time to engage with the kids and make

the ability to stream films in the room was great especially when travelling with kids

when i booked the room i gave all the details about my family , 2adults and 2 kids, i thought i have settled

the room and the staff they were super kind and friendly the room was big enough for my family(my kids always

to move us pictures are of hotel room you get put in a prison block out back with refugees kids banging on door

like a converted estate, room was dates, stank of cigarette, hair in shower, on towels wifi cut off, cups were

there are several available parking

lots of free parking. half hour walk into city centre.

was clean comfortable and value for money and a good breakfast as well also excellent parking

, came to fix heater too, i lost the hat so he helped me out alot , other guy helped me out with kids places to

was really rude if you have toddlers who like to play do not go there as she approaches my kids instead of or

required when paying cash which left me a bit short on money that i had planned to spend on the kids for the

kids running unchecked around corridors

i am very upset that i had to put my kids through this which was supposed to be a holiday

this is not kids friendly or even adult friendly for those who can t swim

swimming pool only for kids 12+

no paddle pool for small kids

sad that there was no flexibility on my kids being able to use the pool.

kids aren t allowed in the pool

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

breakfast was excellent, room was lovely, spacious , comfortable and clean bed was huge and really

so bad, very tight and expensive , when we left we had to get out of our car to move a load of laundry trolleys

bar was also lovely

candy cane for the kids

milk, darren was so kind and told me to help myself to a hot drink too and packed muffins for the kids

the hotel seemed quiet, no noisy neighbours, screaming kids etc

the staff were very helpful when i checked in i was told i had to get another room because i had kids

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

even a pancake machine which impressed the kids

good location, amazing staff like salim he is so welcoming, funny, a good entertainer made my kids laughed alot

delicious breakfast and friendly staff. the kids play area was fabulous too.

staff were so friendly and welcoming and even had an easter hunt for the kids to enjoy

every member of staff was helpful and so kind to me and my kids

my kids couldn't stop talking about her how caring she was to everyone in that canteen, running

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

with my sister and two kids

it would be great to have an option with two single beds for kids in a family room!

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

in the room all locked so no fresh air, in the room no toilet brush, no electric kettle, no kids chanel s on

was fantastic, we had a little trouble with room service, the computer system went down but they soon sorted it

room service food good

excellent wifi

the bar was a good place to meet visitors

great location kids loved it the breakfast was lovely

very friendly staff especially claudia, good with the kids

staff were very helpful and kids loved the choices at breakfast.

for the babies bottle, lovely breakfast and family friendly restaurant with crayons for the kids and very nice

the kids loved the waffle makers! coffee was good

the windows easily opened and unsafe for kids and the mould round the window was disgusting

with bags and young kids that walk was not practical as we had to go up and down several stair cases, long

very loud party going on wasn t ideal with kids trying to sleep

breakdown buffet was great and kids are free

piano in lobby with kids making a racket

the ony channels i could watch was 1 or kids programs all the others were jumping

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

wifi not available in rooms. only public areas. but i had my 4g so, no problems with that.

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service

there is no internet in rooms..it wud be nice if u can put wifi in rooms

i didn t call down to reception as i didn t want to wake or alarm the kids

wasn t clear the spa wasn t for under 16 s we wouldn t have stayed here and the kids were very

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for

booked this room for our 10 years anniversary to be away from kids for a night

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big

room, champagne, chocs and cake and fruit. night away from the kids.

not good if you have baggage, kids or you're elderly

we were walking distance from the bull pen which had kids of shopping and food

is good, stayed at other clayton hotels and my kids loved it

no kids menu, extra bed was very uncomfortable and cost 15

could have done with a clean as the views in the right side of the building were great but the wifi was terrible

the icing on the cake would be a pool, sauna and gym

the lobby was beautiful shout out to alex in reception who was exceptional and accommodating our late check

will stay in there and the hallway was horrible - this was 8th floor and they had bags of dirty laundry on the

good room service

not a problem but would like to know we had a spare especially with kids

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

pool was very warm for kids also

they were patient and tolerant of all our mess and noise from the kids and so kind to us all

the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call

for a peaceful night away from kids hoping for a good night out and a bit of a lie in on saturday morning,

wifi is good but not strong enough for high-volume websites or streaming a movie (i switched data

the young ladies at reception desk and bar were very friendly polite

access from the mail street, where the gym is located, is poorly reported

was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling

almost put off with a 'no wifi' in the room put got the connection from my room.

excellent value for money. great location and bar staff friendly.

paying for wifi.

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

lobby is so small for a big hotel that checking in and checking out with kids is not hassle

had suite kids had put up beds in the living area at first walk though it looked really amazing

we had kids with us

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service