room only had a functional snooker which the kids enjoyed all other gadget weren t

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

availability of kitchen facilities makes it very suitable for myself travelling with family and kids

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like

as we went to the black country museum , lots of food places near hotel , kids loved the swimming pool , the

food was nice and kids enjoyed having plenty of choice

had everything needed for a trip with kids for a tournament

everything was in walking distance near the hotel pool was nice for the kids.

note that it does get busy on weekends with kids and non-hotel guests

since had to email owners because her clothes were ruined there was a table full off screaming kids running

we struggled to connect to the wifi

wifi was not working

the carpark is small for the amount of patrons and again is not well lit making parking in the tight spaces in

parking area, clean modern rooms, bathroom small but good shower, friendly staff overall was very

kids loved the stay

it was too expensive - nearly 50 for 2 adults and 2 kids was out of our budget with so many other options

staff were helpful, swimming pool was great with kids, lovely food and a fan for the heat

no swans/geese or ducks in river for kids and something to do

i went with 2 kids and we could use the pool etc after 8

threatened to cancel are booking, knowing it was already 11pm and we had no where to go with 2 kids and being

it smelt throughout the building, the bathroom sink and toilet was dirty, with wifi was bad.

the wifi didn t reach the room but the 5g signal was good.

apartment was comfortable, clean and quiet. parking was secure and free.

excellent parking

staff, excellent value for money, great breakfast and loved the activity packs for the kids

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

staff were super friendly and really supported us with our two young kids needs

kids acknowledged and given gift bags

nothing really as i felt that it was a nice experience and sort of kids / family friendly

had room service both nights and breakfast

parking a little difficult

room service menu was expensive and there weren't many restaurants nearby.

sky, free wifi, netflix, bbc iplayer and so much more

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

alarms going off in the night and most the night i had loud guests up and down the hall way and kids running up

lovely,clean room. room service was quick. food was lovely. great value for money.

friendly staff. very helpful. lots of parking and great location for me

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff

fire alarm came on in the middle of the night. kids not allowed to use the pool.

i would have stayed for a couple of days if kids were allowed in the pool

the different type of function they had daily the kids love seeing ud83dudc40 that

no kids allowed to be using swimming pool that was a bit disappointing

only disappointed, the kids can't go in to the pool.

bath taps or shower so we had to run a bath and leave it sitting for an hour just to clean our kids

kids laughed at miserable face on receptionist, thought it was a fawlty towers sketch

fine for breaking a long drive from dartmouth to caernarfon with kids

replied we only change them on the third day also only 1 beer on draught and it was run by young kids and bailiffs

but after spending the whole day out playing with the kids, all we needed next was a shower

huge bathrooms to boot which is great when bathing kids

off road parking

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

the garden is lovely and there is plenty of parking available

on-site parking as well

did not let me check i'm between the hours of 11-12 i had my wife and 2 little kids with me

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

not safe fot kids

rooms need better soundproofing if staying with kids

there were alot of kids who were left unattended by their parents

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

everything is good. my kids enjoyed pool time lot.

no entertainment and not alot to do for kids

lots of doirs slamming and kids playing in the corridors making lots of noise.

poor choice on drinks at breakfast for the kids there was only water or milk(meant for hot drinks) only 2 of

had a family room as we was travelling with young kids

kids enjoyed very much ud83dude04

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the

we had our dinner in toby carvery was lovely kids had spaghetti and eat every

our kids really enjoyed playing pool whilst the parents chatted over a drink(s)

so i tried to get my kids to share a bed and nobody got any sleep

is always great, with an adequate selection to suit even fussy kids

room next door had a load of kids who were noisy and running around in the corridor.

great value for money, 72 for 2 adults and 2 kids, with a fantastic breakfast....bargain

noise from other customers and kids running around the hallways

the 123 teenage kids our room was in the middle of

would have preferred more tv channels as no channels for kids.

of the pictures showed a pool so the kids were looking forward to that but we were told this park inn did not

were really friendly and helpful, breakfast staff really helpful with the kids assistance and checkin staff were

super friendly and efficient staff very comfy bed no husband or kids present.

we had a beautiful meal in the restaurant and breakfast was amazing, lots of fresh fruit to help yourself too

s a gem , staff super , had lunch on arrival exceptional , large spotless room and breakfast was excellent

lovely bar area and restaurant

plenty of car parking, small bar adjacent to a lovely restaurant with a good range of well presented and well

very good breakfast hotel very clean and staff friendly and very helpful

good wifi signal 5g & all freeview tv channels

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening

location and friendly staff - lovely breakfast and great location for town and plenty parking

free parking on site was very handy indeed

rooms where too hot making it uncomfortable for the kids and i.

having to go out of my room to use the laundry room to get my shirt ironed

wifi wasn t great in room

excellent breakfast, plenty of choice & all cooked to order

plenty of parking and space in reception to relax

noisy with kids running along the corridors, 2 fire alarms back to back, staff attempted to enter the room and

you could have done , but lots of kids running about the halls after 11 pm and before 7 am , but all in all ,

the desk seemed to be open 24/7 and they were really accommodating with extra requests around the kids staying

first night there were school kids running up and down

we felt it was nauseating to see staff behaviour, especially in regard to young kids

to many kids running lose

no air conditioner in rooms only fans & room was too hot for adults & kids.

too many kids in the pool.

there s a swimming pool on site which was great for the kids and the family changing rooms were very handy

swimming pool should be open till 8pm for kids

, came to fix heater too, i lost the hat so he helped me out alot , other guy helped me out with kids places to

they asking me for work permit which i had no problem but have little kids running around the hotel

no matter the time you will hear kids running up and down, the ground floor is the worst you got a kitchen

was really rude if you have toddlers who like to play do not go there as she approaches my kids instead of or

i am very upset that i had to put my kids through this which was supposed to be a holiday

to move us pictures are of hotel room you get put in a prison block out back with refugees kids banging on door

convenient location for casino lots of parking great full english breakfast

parking, free wifi, ease of journey to work from this base

you may want to check the laundry washing service company because you could see oily stains on the duvet cover

ground floor. free wifi. large screen tv.

water pressure was amazing but would be worried if i had kids having a shower

checked in of friday night to be greeted with kids running riot

staff are brillant. great with kids. jackie is an amazing worker and person.

kids were picking one when a staff member shouted

even the kids enjoyed the pancakes

nice rooms good breakfast

parking

wonderful grounds and lots of parking

wifi was also incredibly fast and able to stream videos/work with ease

breakfast could have been better (sausage & bacon), but that could be personal preference....

the only thing we didn t know was that the kids eat for free

love the activity packs for the kids and the snacks extra

the pool, the food and the value as the kids go eat free!

prefer separate beds for kids instead of a double pull out bed.

lovely quiet area, the pool was a bonus and the kids loved it in there

location was great. staff were really friendly and helpful. they were lovely with the kids.

we took the bedding off and the kids slept on the floor instead which was fine

little dated and we was quite a walk through the hotel with 2 young kids but wasn t a huge issue really

with bags and young kids that walk was not practical as we had to go up and down several stair cases, long

very loud party going on wasn t ideal with kids trying to sleep

was bad, kids refused to use it

beds were awful, noisy people run up and down corridor till 2am loud music till 12 so kids couldn't sleep

window was opened because it was hot and there were warps rushing in from 3am the kids were so scared that they

staff were lovely and made an effort to chat with the kids aswell as making something off menu for my fussy 3

the place is really good and we like it. kids love it and the people are nice, too!

but we knew size of room this beforehand and had two kids with us so hardly surprising we were bit cramped

you need - including a pub next door where they provide a great dinner option and a beautiful breakfast to set

the lounge area with coffee was an added bonus and parking was easy

breakfast is next door in the bar, the food was delicious and the bar again very well presented

at check-in , in restaurant and the bar were all lovely

to allow older kids in same room when searching universities as it is an expensive time

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

the room was abit cold for us especially the kids

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

excellent breakfast which kids enjoyed and clean room

the dinner menu was a little overpriced but the bar menu was not bad.

the lobby was beautiful shout out to alex in reception who was exceptional and accommodating our late check

service was top notch, got upgraded by the kind receptionist, we ordered room service for dinner and it was

don't like having to provide emails to access the wifi

no-one provided wifi

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

staff very friendly and polite and a great choice for breakfast

the staff were really helpful and friendly, great breakfast and spotlessly clean rooms.

i process, reception man gave us information local area, room clean, comfortable beds nice breakfast options

breakfast was great, loved the waffle machine and the colouring for thr kids was great as i was on my own with

the kids loved the waffle makers! coffee was good

adults, 2 kids, 7 & 9) stayed overnight and were very happy

very friendly staff especially claudia, good with the kids

staff were very helpful and kids loved the choices at breakfast.

every member of staff was helpful and so kind to me and my kids

young kids, the kid section by the reception area was entertaining for them

kids friendly and pet friendly.

good location, amazing staff like salim he is so welcoming, funny, a good entertainer made my kids laughed alot

staff were so friendly and welcoming and even had an easter hunt for the kids to enjoy

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

they dont have a menu for food/breakfast

wifi dropped constantly which isn t good when your room key is on your phone and you can t open

the hotel did not have restaurant or breakfast facilities

we stayed in an apartment, so having a little kitchen was a really nice addition

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

top tier no fault attentive and kind to my kids

perks such as fresh fruit and some chocolates and candy floss really went down well with the kids

the staff were very helpful when i checked in i was told i had to get another room because i had kids

kids- how about a children s play area - this could be great for bored kiddies

were great, we reserved a parking space and we had a 1 bedroom apartment for the 4 of us and the kids slept on

great for a family with two young kids. priced like a travelodge but with so much more.

although we would probably have a 2 bedroom next time so the kids had a more comfortable bed as they slept on

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

the apartment was spacious, clean, and well-equipped, making it perfect for travelling with kids

trouble was it looked out over noisy kitchen extractor fan

room next to kitchen ventilation which came on at 6 am

room service price was expensive as well as the hotel parking but there was complimentary drinks so

the wifi worked, and we were comfortable during our stay

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

sad that there was no flexibility on my kids being able to use the pool.

no paddle pool for small kids

this is not kids friendly or even adult friendly for those who can t swim

kids not being allowed into pool

i don t feel that s value for money reallyz i didn t get to use the facilities but normally kids under 1

my kids and i really enjoyed that bit

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable (kids eat free too,

due to kids' runny nose we asked for a vacuum cleaner which help to clean the kids' nose (do not worry, no

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

might be best to room teachers in same area as kids

all the staff were amazing from reception to the kitchen

room service food was epic

also the wifi didn't access the logon webpage when first connected, but the reception gentleman helped by

excellent wifi, quality food including

my kids enjoyed the breakfast

couch bed was not comfortable. ok for kids but not for teenagers.

were friendly, the room was a good size for a family of 4 the kids loved the fact you could see trains and trams

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like

this hotel was clean and value for money me and my kids enjoyed staying here.

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

staff were so kind and undestanding of kids needs which made our trip more enjoyable

given kids packs on arrival location great and close to bullring shopping

complimentary drinks, coloring books for the kids and home comforts really helped make this stay extra special

great little perks for the kids and the breakfast choice the following moening was exceptional with the most

the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call

for a peaceful night away from kids hoping for a good night out and a bit of a lie in on saturday morning,

late check out midday! love that. location is great too

room service options very limited. gym was a lot smaller than i thought it would be.

no free wifi

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for

i didn t call down to reception as i didn t want to wake or alarm the kids

don t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and

booked this room for our 10 years anniversary to be away from kids for a night

we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues

there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

didn't sleep until the last residents were back )just like home with the kids

enjoyed a deep, hot bath (luxury when you have kids

sofa bed in family room was a little uncomfortable for larger kids

bed in the room are uncomfortable, there need an update and for breakfast need more options for kids like nutella

kids especially loved the pancake machine

the christmas decorations ud83dude0d the friendly staff, the offer of a high floor, which the kids loved, and

pictures in the website and the room size werent matching, it was bit small but the kids enjoyed the

however, for a three day stay we did feel (family of four with young adult/teenage kids) that the breakfast

it was my partner's birthday and after such a year working in the nhs, my kids and i wanted to treat her

great in room facilities, good late night room service

awkward arrangement in the bar which none of us could quite work out

room, excellent breakfast, and kind staff who went out of their way to honour requests

pool tables and playstation for kids to play with. great breakfast with choice of hot food

requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean

everything ok but need to provide small bed for kids under 3 year

carpet in the bedroom, no room service despite the in room menu stating pizzas available 24hrs

they even kept the room ready for early check in, without even requesting it

in the room all locked so no fresh air, in the room no toilet brush, no electric kettle, no kids chanel s on

little disappointed there was no bar fridge in the room to keep fresh milk & other perishables

he wifi worked well

rose petals was on bed for us with a card which i found lovely

hotel is opposite new st station, the wifi is free and fast and the beds are very comfortable

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

had suite kids had put up beds in the living area at first walk though it looked really amazing

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

the worse night with the kids i ve

we had kids with us

was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling

247 reception, team making facilities, lift, wifi, compact,

mostly everything, couldn't fault the hotel.except for the bar closing early.

would have liked a night cap in the bar when we got back but it had closed at 8pm.

great bar with real good prices

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

the ony channels i could watch was 1 or kids programs all the others were jumping

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service

wifi not available in rooms. only public areas. but i had my 4g so, no problems with that.

kids play corner was a nice surprise

budget hotel and all the staff were great and my 3 year old loved the table football and the kids corner in the

kids liked the bunk bed

too small for 1 adult and 2 kids . shower extremely small .

clean rooms play area for kids

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

very engaging and were very good with the kids

overall stay is good. however no tv channel for kids.

wifi could be better

had to move to adjoining rooms on the second night of our stay which was very disruptive with 2 kids

we were walking distance from the bull pen which had kids of shopping and food

not good if you have baggage, kids or you're elderly

room, champagne, chocs and cake and fruit. night away from the kids.

is good, stayed at other clayton hotels and my kids loved it

wifi within room goes slower!

the sheets had some scuff marks but well may have been from the laundry press

ich needs to be pre booked so make sure you do) and secondly, shane sorted my laptop with wifi as it wasn't

comfortable bed great tv wifi is strong cleanliness

the gym was also really good

when i booked the room i gave all the details about my family , 2adults and 2 kids, i thought i have settled

would ve been nice to have a smart tv (netflix or disney available) for kids.

was halloween weekend we stayed and the lobby was decorated and had treats for the kids

really when i chose aloft as our destination for the short holiday, my kids were skeptical because they wanted

helpful staff, friendly face upon arrival, breakfast staff were amazing with my kids, they were friendly and