rooms where too hot making it uncomfortable for the kids and i.

wifi could have been better

the bed was comfortable and room service was tasty and arrived quickly

location and safe parking and quiet.

staff,excellent parking especially for a large van,breakfast was lovely,all in all great value and location and

everything is good. my kids enjoyed pool time lot.

hotel, a little dirty in the main corridor but that was where alot of families were staying and kids running

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

kids swimming timing has to be same with adults thanx

45pm only to be told that kids were not allowed into the pool after 6pm

thankfully didn t wake the kids

noise from other customers and kids running around the hallways

of the pictures showed a pool so the kids were looking forward to that but we were told this park inn did not

would have preferred more tv channels as no channels for kids.

safety windows opened wide on 3rd floor not safe for kids even adults if drunk

parking could have been better.

wifi was breaking

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i

we had room service dinner and it was delicious, so was the breakfast

had room service both nights and breakfast

kids absolutely loved the stay, and staff couldn't have been more attentive going above and beyond,

the only thing we didn t know was that the kids eat for free

kids enjoyed the pool area.. plus s was easter and stuff done a little egg hunt for them

this hotel is very kids welcoming

prefer separate beds for kids instead of a double pull out bed.

it was clean and good size with kids

staff were super friendly and really supported us with our two young kids needs

kids acknowledged and given gift bags

very comfortable stay for our family with two young kids

staff, excellent value for money, great breakfast and loved the activity packs for the kids

alarms going off in the night and most the night i had loud guests up and down the hall way and kids running up

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

missing room service information and do not disturb card

there was no room service. aftet a tiresome day, that would have been truly helpful.

also no prices up at the bar and was charged 5

swimming pool should be open till 8pm for kids

too many kids in the pool.

too many kids running around, disrespectful to other guests & unsafe due to where they were

the food is impeccable and the spa is so welcoming of kids as well as adults

was a very large event going on and there were lots of kids running around with no supervision and using the

you could have done , but lots of kids running about the halls after 11 pm and before 7 am , but all in all ,

noisy with kids running along the corridors, 2 fire alarms back to back, staff attempted to enter the room and

it was more like a kids meal

we felt it was nauseating to see staff behaviour, especially in regard to young kids

first night there were school kids running up and down

since had to email owners because her clothes were ruined there was a table full off screaming kids running

fab all round service and a superb pie and chips in the bar below

no disabled parking

friendly staff, great bar & restaurant with fantastic food

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the

great breakfast, could use all facilities. kids loved the pool.

had everything needed for a trip with kids for a tournament

were kids running up and down the corridors screaming and shouting at 7am

the area is great i take my kids so they love it clean and tidy with lots to do

food was nice and kids enjoyed having plenty of choice

room only had a functional snooker which the kids enjoyed all other gadget weren t

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like

availability of kitchen facilities makes it very suitable for myself travelling with family and kids

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

, came to fix heater too, i lost the hat so he helped me out alot , other guy helped me out with kids places to

was really rude if you have toddlers who like to play do not go there as she approaches my kids instead of or

no matter the time you will hear kids running up and down, the ground floor is the worst you got a kitchen

very noisy, kids was running loudly, screaming, ok they live there,council families, but what about the other

required when paying cash which left me a bit short on money that i had planned to spend on the kids for the

to move us pictures are of hotel room you get put in a prison block out back with refugees kids banging on door

parking, free wifi, ease of journey to work from this base

would not recommend if people are looking for a lively hotel bar etc but it suited myself and my daughter with

ground floor. free wifi. large screen tv.

place locked up 9pm on sun evening. no bar area open.

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

no food / breakfast options but they do provide bottled water in the rooms.

with basically a mini kitchen, sink, fridge and coffee machine

have been good if there were tea available, even in the tea machine in the lobby, there was no breakfast

room was lovely, nice and roomy with a great kitchen area

had a family room as we was travelling with young kids

good value for money. staff very friendly. my kids like to stay again.

we could hear the kids screaming in the next room

kids and parents screaming and banging late at night

poor choice on drinks at breakfast for the kids there was only water or milk(meant for hot drinks) only 2 of

i really enjoyed the stay and my kids loved it, we would definitely come again

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

this hotel was clean and value for money me and my kids enjoyed staying here.

staff were exceptional, nothing was to much trouble and the breakfast was lovely plenty of choice kids were

kids were in room 212 and there was a peeping sound that refused to stop

only had a sandwhich via room service, but couldn't fault it

room next to kitchen ventilation which came on at 6 am

nice bar and restaurant

were friendly and quick to resolve the few issues we had on arrival (ac unit not operational and wifi code not

a late check out until 1pm was really helpful

the quiet spacious and clean apartment. kids really enjoyed it. will definitely be back

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

staff were so helpful with accommodating kids, making us feel welcome and going out of way to hold doors, arrange

great for a family with two young kids. priced like a travelodge but with so much more.

although we would probably have a 2 bedroom next time so the kids had a more comfortable bed as they slept on

breakdown buffet was great and kids are free

with bags and young kids that walk was not practical as we had to go up and down several stair cases, long

we took the bedding off and the kids slept on the floor instead which was fine

very loud party going on wasn t ideal with kids trying to sleep

little dated and we was quite a walk through the hotel with 2 young kids but wasn t a huge issue really

sofa beds for the kids were really uncomfortable

i hope they will introduced a new family rooms for small kids

had a small kids play area

and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable (kids eat free too,

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

also, very good english breakfast

beds, the attention to detail was incredible, the victorian theme was so lovely, even down the breakfast the

possibly want in a hotel room, bath robes, slippers , clarins products, biscuits etc etc etc breakfast was

the breakfast was fantastic portions were big plentiful and cooked well

clean with modern fittings, only downside was poor wifi

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

upgraded to free breakfasts for my son and i, plus a complimentary late check out

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from

i tried to reach room service and the phone just kept ringing out, even after trying 5 times

candy cane for the kids

the staff were very helpful when i checked in i was told i had to get another room because i had kids

ordered food and drinks from the menu, kids meal came with choice of two course, i ordered main and desert

milk, darren was so kind and told me to help myself to a hot drink too and packed muffins for the kids

the hotel seemed quiet, no noisy neighbours, screaming kids etc

bed in the room are uncomfortable, there need an update and for breakfast need more options for kids like nutella

pictures in the website and the room size werent matching, it was bit small but the kids enjoyed the

kids running around late at night

kids enjoyed the breakfast menu

area was nice and everything was near by. the breakfast was nice and kids enjoyed it.

we had kids so they were very tired and we arrived around 7pm

the lobby smells of figs and always looks smart and there s a great area for kids to play without making the

staff were so friendly and welcoming and even had an easter hunt for the kids to enjoy

delicious breakfast and friendly staff. the kids play area was fabulous too.

every member of staff was helpful and so kind to me and my kids

swimming pool only for kids 12+

the spa is a nice, relaxing area (except when there are kids in)

kids not being allowed into pool

this is not kids friendly or even adult friendly for those who can t swim

sad that there was no flexibility on my kids being able to use the pool.

adults, 2 kids, 7 & 9) stayed overnight and were very happy

the kids loved the waffle makers! coffee was good

great location kids loved it the breakfast was lovely

staff were very helpful and kids loved the choices at breakfast.

i love this place ,kids enjoyed every bit of it

the kitchen had most things, there were just a few items that were missing e

comfortable large bed good bed linen friendly staff nice atmosphere in bar and dining area good wifi

room i had was a bit of an error with the mini bar having 2 bottles of water and the picture on the website is

no dirty laundry)

wifi wasn t great and i didn t get any signal on the 14th floor

not a problem but would like to know we had a spare especially with kids

comfy bed and spacious room - plus my daughter delighted with her kids bag of activities

they were patient and tolerant of all our mess and noise from the kids and so kind to us all

pool was very warm for kids also

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues

there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am

didn't sleep until the last residents were back )just like home with the kids

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

enjoyed a deep, hot bath (luxury when you have kids

it would be great to have an option with two single beds for kids in a family room!

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

they gave us a free kids welcome pack, checked up on one of our children when he was crying at breakfast and

complimentary drinks, coloring books for the kids and home comforts really helped make this stay extra special

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

it was my partner's birthday and after such a year working in the nhs, my kids and i wanted to treat her

however, for a three day stay we did feel (family of four with young adult/teenage kids) that the breakfast

enough equipment in the gym

wifi was really weak signal, this was the only issue on a work trip.

gym could be a little larger but just nit picking

but we knew size of room this beforehand and had two kids with us so hardly surprising we were bit cramped

was perfect - the staff, the rooms and facilities and the bar next door

breakfast opens at 7

the poor wifi would prevent me booking here again, i had a considerable amount of work to do and was unable

parking is private and on site, right on the doorstep

i didn t call down to reception as i didn t want to wake or alarm the kids

don t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and

wasn t clear the spa wasn t for under 16 s we wouldn t have stayed here and the kids were very

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big

booked this room for our 10 years anniversary to be away from kids for a night

in the room all locked so no fresh air, in the room no toilet brush, no electric kettle, no kids chanel s on

comfy bed!, central location, room service

large tv, wifi

the room has been upgraded & has been dressed with rose petals in the bed

we paid for early check in, and room upgrade to a suite

for a peaceful night away from kids hoping for a good night out and a bit of a lie in on saturday morning,

the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call

coffee machine coffee very bitter look careful at final account, attempted to charge for laundry cleaning,

the bar staff were excellent as were breakfast staff

the bed, 2 swans made out of towels, and some soft drinks

access to university gym and pool, walking distance to restaurants, bars and shopping

staff were lovely, they have a beautiful bar area and dinning area

receptionist and bar staff were very helpful

access to the swimming pool and sauna is an added bonus

wifi within room goes slower!

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

the ony channels i could watch was 1 or kids programs all the others were jumping

wifi not available in room, only in lobby.

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

less people using the wifi ud83eudd23

when i booked the room i gave all the details about my family , 2adults and 2 kids, i thought i have settled

the room and the staff they were super kind and friendly the room was big enough for my family(my kids always

no kids menu, shower floor could have done with a scrub as the grout was very discoloured.

the ability to stream films in the room was great especially when travelling with kids

was halloween weekend we stayed and the lobby was decorated and had treats for the kids

was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling

mostly everything, couldn't fault the hotel.except for the bar closing early.

free wifi was pretty slow, so i didn t use it

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

had suite kids had put up beds in the living area at first walk though it looked really amazing

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

we had kids with us

lobby is so small for a big hotel that checking in and checking out with kids is not hassle

everything ok but need to provide small bed for kids under 3 year

requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean

pool tables and playstation for kids to play with. great breakfast with choice of hot food

rooms, staff and 24/7 bar lovely place and right by o2 academy

24 hour bar and late check out at 3

is good, stayed at other clayton hotels and my kids loved it

no kids menu, extra bed was very uncomfortable and cost 15

room, champagne, chocs and cake and fruit. night away from the kids.

not good if you have baggage, kids or you're elderly

rude in their approach to when we brought food back to hotel as food menu didn t cater for kids

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

very engaging and were very good with the kids

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

overall stay is good. however no tv channel for kids.

buffet breakfast was exceptional

families allowing their kids to run up and down corridors screaming and laughing at late hours and continental

no kettles or tea making arrangement. kids under 6 can't use the bunk bed.

kids liked the bunk bed

budget hotel and all the staff were great and my 3 year old loved the table football and the kids corner in the

too small for 1 adult and 2 kids . shower extremely small .

mould in the shower children under 18 are not allowed to use the swimming pool and gym so the kids were not

great with kids

good value, i really like the kids bed is a proper comfortable bed, not a sofa bed.

fire alarm came on in the middle of the night. kids not allowed to use the pool.

when we arrived later than expected with tired kids the staff were very hospitable and allowed us to order in

our stay 3 families no kids this time

the walls are too thin and we were wedged between families with kids on each side

the grounds were very pretty and there was ample parking

we asked for early check in which was graciously given and on arrival were immediately upgraded to a beautiful

we had a bar 178 meal and a breakfast and both were excellent with rapid and pleasant service

ideally would have preferred one room as we have small kids

location was slightly noisey with kids walking past and the dual carriageway

great to have star city across the road to keep kids entertained and some good dining options there also

no hot chocolate options for room for kids, again evening staff sorted this

a family upstairs i think kids were jumping off the beds at 12/1 am but everything else

it was too expensive - nearly 50 for 2 adults and 2 kids was out of our budget with so many other options

kids loved the stay

no swans/geese or ducks in river for kids and something to do

access to swimming pool great for kids, fantastic meal on site

food was pretty good and lots of kids choices

huge bathrooms to boot which is great when bathing kids

was to be expected some of the bedside table lights didn't work but it was no bother really the wifi also wasnt

value, but the wifi signal was too low, and a lack of phone signal made working very difficult

great for parking, pets were welcome, really nice comfortable room.

there was on site parking and quick wifi

might be best to room teachers in same area as kids

wifi is good too and free parking on site

tried to get room service for over an hour and nobody was answering the phone to order it

room service is early

staff were excellent. always polite and helpful. the ev charge point was very useful.

our kids really enjoyed playing pool whilst the parents chatted over a drink(s)

only had 2 towels in the room and there was no room house keeping and staying for 3 night was as kids can be

is always great, with an adequate selection to suit even fussy kids

loved the staff, the 3 secure parking & the big rooms, kids area with books

great value for money, 72 for 2 adults and 2 kids, with a fantastic breakfast....bargain

perfect room if traveling with kids/babys

luckily didnt wake the kids

restaurant was nice though, and had a separate area with settees and a tv with games for the kids

could hear kids running and jumping about at

not appropriate for kids

if fridge could be added to room for kids milk and food.

tea and coffee free wifi breakfast good, evening meals great value for money staff friendly and helpful

location, quiet area, clean, tea+coffee, free parking and friendly staff

comfy bed, good breakfast, free wifi and parking

car parking too

threatened to cancel are booking, knowing it was already 11pm and we had no where to go with 2 kids and being

space. washing machine. kitchen. peaceful. tv

very clean and spacious. free parking. very quiet so good nights sleep

the parking is private and safe

lovely clean virtually new accommodation with plenty of parking

that the drinks for cheap, and it was lovely and quiet for the kids

not somewhere you d take the wife and kids

i stayed with 2 kids they couldn't sleep till 12music was so loud

the bed was huge, bunk beds for the kids and enough room for a travel cot, staff were lovely, and the locals

parking was in the back garden of the hotel where there was lots of drunk people and kids playing football,