very good food, especially for kids.

the price was perfect for this spacious room. breakfast was good and the kids enjoyed the pool.

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

ramona was exceptional.,the kids loved her.

the room had a pull out bed, so we could comfortably sleep all six of us(four kids ages 9-13) in one room

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

gym n breakfast rooms were great

breakfast was very good

breakfast is ok.

clean comfortable room. good breakfast . fast check-in and check-out

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

24hour gym nearby cause loud bangs and thumping with gym goers throughout the night.

check in staff were great great scrambled eggs, really decent gym fireplace near breakfast area

availability of a tray would be nice to carry breakfast from buffet area to table area, but not really a big

space, the bathroom, the location, the metro in front, the breakfast, mostly the egg and ham english muffin,

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

really enjoyed our stay especially the kids because they have an indoor pool

the location from the metro laundry facilities rooms in itself quite big and comfortable

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

the pool are was not clean

we had 5 people, 2 adults and 3 kids

kept my wife, 2 kids and myself awake all night

fees and the stress of downtown driving by taking the subway from the assembly t station instead--kids ride free

my kids enjoyed the breakfast every morning, the rooms were nice and clean, the hotel was quiet, and

plus to add they should have a bar or something,maybe an arcade,i have lots of grandkids and sometimes when

woke in the middle of the night by emergency alarm and other guests. screaming kids.

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their

staff was a little rude, the restaurant lacked options for families/kids

new and clean, nice pool for the kids

the kids loved it

right near the train stop. we have kids who live in the neighborhood

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

cleanliness and wifi

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

no gym the hotel wifi blocks vpns, which may be a problem if you're working from your room.

the pool area for the kids

pool and sports deck all in one is the best thing ever when you have kids

there is a pool, a basketball shooting area, and table games for kids

i liked the pool and recreation area great for kids

the pool didn't open early enough for my kids!

bar closed at around 10

didn t have room service

no room service, no mini bar, no room cleaning

not have any bar soap for sink or shower or conditioner

no drink service, no drinks or meals offered, no room service, no music

easily location to explore boston but with nice quiet surroundings for walking with kids and pets

not good for families we kids either

had booked for 4 people (2 kids 2 adults); it was one bigger room (which is fine) - but there were no blankets

front desk staff was lovely!!! great spot to ride the subway from with the kids

was excellent the staff was so amazing and my kids were so happy

the labor checking area was very small, and when other people were at the desk, my kids and i could not get to

the bed was comfy and the pull out worked well for our kids

kids wanted balcony view

pretty enough for a family of 4 ( with little kids)

the bed and pillows were wicked comfortable, and coffee and breakfast was great as well

special gift and breakfast for the marathon runners!

breakfast is good and tasty

almost no information provided - i had to ask everything myself (how to get to the room, where is wifi password

breakfast was very good, with a nice selection

gym equipment very basic

kids were a little disappointed they didnt have a pool but that was fine with me

clean, offstreet/free parking, breakfast and free wifi

healthy breakfast choices

laundry and gym within the premise is really good

laundry and gym within the premise is really good

the staff, the breakfast was a real hit with the kids.

the only disappointment when staying here with our kids is that there is no pool or hot tub.

threatened to kick myself and my kids out at 11:30pm

breakfast was wonderful. the kids loved making waffles and eating.

for free wifi you have to sign up for rewards program.

variety of hearty & healthy from jars of over night oats (which i loved) to a taco bar, every kids favorite the

stayed in two rooms with 4 adults and 5 kids age range 10 month to 13

the staff offered use of a pool across the street, but bringing 3 wet kids across the street in the freezing

small pool, but no complaints from the kids.

room above me, the people were loud and kids running and noise like if they were moving furniture around

good breakfast, nice swimming pool for kids, very friendly staff

the kids loved the pool and the hotel overall was very clean with extremely friendly

the pool had kids screaming really loud and did not let us in the pool

absolutely everything! breakfast was outstanding

its covid so we had breakfast in bags. the food was ok and it was enough.

i use cash app for things more to do with sending my teenage kids money or lend borrow from friends therefore

pool was good for kids but not adults, gym could use some real weight machines.

breakfast, could be better. at least add milk, for kids it is necessary.

of kids screaming in lobby running back and forth from pool to bar where their parents were

hotel was clean, quiet, wonderful breakfast that had different options daily

took kids to museum of science and my husband met a friend for celtics game so the location was perfect

the kids really enjoyed the back elevator for access to the cambridge mall

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

loved the scooter and camera for kids

wifi, breakfast at the hotel restaurant.

were extra comfy, the kids loved the view from this he room and the chocolate chip cookies available in the

across from the hot is shopping mall and restaurants it s so convenient for us that have little kids

my kids really appreciated the pool

kids loved the pool especially

we could hear kids yapping away next door

was super busy and packed but had good coffee and yogurt and good value for families with kids

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater

this time i was with my kids and we enjoyed the

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater

room was amazing. breakfast was delicious. able to provide early check in.

i'd say travelling as a couple or a family of 3-4 (with young kids) would be perfect

it would have been nice if the pool was open for the kids.

plus, kids are very rambunctious upon their arrival and could be rude

pool was nice but really for laps, not kids playing

to what we wanted to do with two kids

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

great gym and location! the t stop is in front of the door!

comfortable beds, heating/ac worked fine, and a nicely-appointed gym (two racks of dumbbells, squat rack, lots

fantastic facilities - great gym, nice social space on 4th floor with games and leasure spots

there was no breakfast! no amenities! no room service, no housekeeping, none!

gym was nice but dirty

excellent location, comfortable room, good wifi

too small a gym for hotel that size

great location for fenway, very walkable and safe. awesome breakfast and friendly staff.

everything, the bar and the staff wonderful, very kindly

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

children (would have liked a pool if i had brought my kiddos) but perfect for a couple or older kids

the breakfast was wonderful and had things all 3 of my kids liked, plus gluten free for me.

location the friendly, professional and helpful staff the quality and variety of the breakfast entrees the large

great value but does not have a full bar and only a small evening restaurant

we loved the location, peace, rooftop bar facing harvard.

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

room service presentation

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find

crowds of drunk kids. rude bar-staff. lousy location for walking around.

good price but with that comes partying kids in the rooms

key sign out to receive cleaning and more towels, room service didn t bring towels nor clean the room

the entire lobby is a bar and quite the social scene on the weekends

would say not having a pool but again, the kids didn t even care that there was no pool

foldout couch mattress wasn t super comfortable, but my kids still seemed to sleep ok on it

my kids got a room with a glorious walk-in shower and i got stuck with a tub that was raised

value and very convenient particularly when traveling with kids, breakfast was added as a disney in ice

upstairs hotel was empty went there to get away from kids and dogs for a day and noise upstairs was unsatisfactory

rooms were very small for family with adults kids

small rooms, staff at restaurant food not speak much english, hard for kids to order

gym was minimal.

very accommodating with late check out till 2pm

the gym was tiny

it is next to the drug dispensary so the street has packs of kids smoking dope. not very savory

easy check in late check out super comfortable great location polite staff

the only downside i would say would be the breakfast. wasn't worth eating the breakfast.

continental breakfast options

enough towels provided, no hair dryer, no coffee making facilities, a number of pieces of gym equipment was out

had three little kids with me and we were on the 9th floor and the window actually opened

a lot of kids changing the room during our 4 nights stay

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

no in house bar or restaurant

everything was on good level except the laundry

the bar was a little pricey but then so is boston

nothing. the gym is inadequate, but they have an agreement with the bhac, and that works well.

didn t like being charged a 7% kitchen fee when we only had drinks at the bar

restaurant kitchen refused to take an order as they close at 9pm

we got there they didn t put room next to our kids rooms how can kids under 12 stay far away from

with two kids it was worth it and i also was very thankful for polly at the front desk, she let us check in

so my kids where mostly sad

found a plastic kids fish inside sheets which makes me wonder if they were ever changed from previous occupants

location and accommodating staff, comfortable beds, clean room, great outdoor pool for the kids to expend more

kids can paint a drawing at the lobby

kids friendly and great breakfast bar!

park for kids across the

an idea of a painting station in the lobby, the table tennis and pool table was great fun for kids too

the kids loved it too

the hotel looks newly renovated. the staff is nice and our kids enjoyed the pool.

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear

werent able to use the pool & that's all my kids wanted to do was swim

my kids love so much

especially if you are in there with loud obnoxious kids like we did

used to catering to college kids and their parents--food available long hours, convenient location, shuttle if

no microwave in room :(. would love to have one when traveling with kids.

woke my kids up b4 6am

specifically chose this hotel because of the pool for our kids

a real wow factor for kids

was good, shuttle didn t help with luggages although i have kids with me

was great to bring the family and kids

with 2 kids at midnight ud83dude1f

indoor pool and free breakfast was great for the kids and free parking was great

were rude and for breakfast they only gave me one thing and i had my kids there so i had to go buy them breakfast

but we have two little kids so if it was just me and my wife i wouldn t mind walking somewhere

a $6 cup in restaurant or figure out a crazy complicated machine in the dark room with wife and kids sleeping

the boston public market is right across the street and is great for any meal or a drink at the bar inside or

the staff was great and the restaurant and gym were excellent

nice to have the restaurant & bar available

they even had a game section on the bookshelves for kids and families

trip, they gave us the 2nd floor overlooking the city (not romantic at all with college kids yelling and running

dangerous for kids

restaurant is expensive, not an hotel for travellers with young kids

the place , was a great space for me and my kids

much service for kids, no welcome drink for kids

great staff. clean. smelt nice. nice bar / gym area

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail

bar area was really nice

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

and of course, the kids loved the revolving door

centrally located. beauty building with kids of history.

they also treated my kids exceptionally well

but it was me, my husband, and our two kids in our room and we were honestly fine

the staff was awesome - right from the check-in where the kids were given welcome goody bags to the unlimited

2 young kids that couldn't really answer any questions and was always on their personal cell

then they told me they were sold out stuck me my husband and 5 kids in a small king room and told me they had

the pool closed very early 6:00pm

the pool was very nice.

thete is an airport shuttle

didn t hand me an item i stored with luggage for my kids s camp

they doted on my kids and absolutely made our trip

the fireplace in my suite. also, they left us a little cake for my boyfriend's birthday:)

did not eat breakfast but the cocktail bar was great. very easy location for visiting boston.

wifi was difficult to log onto to

kids had a great time in the pool

the pool is nice and warm but a bit on the smaller side yet not bad for kids and with it being located on the

too many little kids in the pool.

the kids were disappointed and partially i chose the booking because of the pool for the kids

we had kids with us (6 and 10), and

option, room was not ready for us as a family when checkin in late in the evening with tired kids

the kids loved the donuts and cider on saturday night :) it was nice having snacks in the room as well

the room was spacious - had a king suite w a pullout sofa couch for the kids and the staff made up their bed

the butter pasta for kids from ruka should have been better

the kids loved the snacks in the room

wouldn t take young kids there though as not much in the hotel for them

the walls were thin but to be expected with an older building the kids in the next room were extremely loud

the staff was super accommodating esp with with our two little kids

and my kids immediately commented on how funny and personable the staff were

the kids loved it and want to go back as well

staff was so friendly and great with my kids

they added a bidet for us and always very quick with room service

room service

food delicious and bar area relaxed with a lovely atmosphere

no spa available

perfect way for kids to unwind and get their energy out after a day of travel

kids were running, jumping in and out of the pool, splashing other kids (guests) and felt the

breakfast was my kids favorite! the beds were comfy.

we had 2 kids 4 months and 1 year and i didn't appreciate them smelling that

included, pool, suite was plenty of space for adults and kids, easy access to t stop and playground/park

i arrived at checking the fire alarm was blaring and fire department did turn it off (kids had gotten in via

the kids loved the pool, i loved the shuttle service to the airport

pool was great for kids during layover.

the bus had several kids/adults scared

a place to get a variety of snacks would be helpful. a mini bar in room.

that we couldn t stay longer, kids begged to stay

the deluxe room was worth the extra $ - great to have kids spread out and have their own tv

i had to put towels and pillows to try to block the sounds of the young kids as they were up very early in the

room we had for 2 adults and 2 kids was absolutely amazing so much space and everything you could need in a room

he was great with kids too

and friendly staff even friendly to kids

that will be great the pictures i saw on line is not the reality this is my opinion and my kids people really

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

the sofa bed our kids slept on was very uncomfortable

the staff were friendly and greeted our kids with care packages upon arrival

room service got every item on my dinner order wrong

great hotel. looking forward to the return of the mini bar when checking in at midnight.

the bar area was lively with great service and drinks

we were disappointed that this property did not have a pool or spa facilities.

foyer bar closed sunday evening on a holiday weekend

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our

excellent room-service, gym/pool facilities. helpful friendly staff.

the bar is amazingly great- service, food and drinks

perfect location,good bed,good wifi,good staff

breakfast not included in room price and quite expensive

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

bathroom & snack provided with the afternoon drink would of been great perk for the kids

room service was very quick and delicious

the gym smelled funny & way too hot.

the room service was exceptionally excellent

due to covid there is no bar and restaurant, not their fault. you can still have room service.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

no pool? no gym?

the spa was incredible!

kids received a small welcome package on arrival

double levels of elevators was a tad annoying at first, but, as we had young kids with us, we found it comforting

the onsite restaurant was not kid friendly, no kids menu available

were travelling with young kids (2-4), they traveled for free, but theme were no room with a bathtub

pool for the kids, nice rooms, and a place to eat and even a small bar area

room was big perfect for me and my 2 kids who needed space

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for

kids are easily able to select their favorite channels and parents will get charges at the checkout

had a pull out couch for our kids and housekeeping didn t touch it during our stay- was a little disappointing

unfortunately the hotel was hosting a model un conference and high school kids ruled the halls and were loud

fun for kids

seven dollars to deliver food from the kitchen to my room

they also have a hotel dog for guests who miss their own pet

room service was prompt, friendly and delicious

location and beautiful building. gym was wonderful.

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

corner room with connecting doors to another room where there were loud kids, so you can hear everything

no restaurant but a bar. those with their kids may need a family friendly restaurant.

were some unsupervised kids that had rooms adjacent to our room and they were playing soccer at 10:30pm in the

patrons were loud, kids running in the hallways

i did not sign up to stay in a covid infested cesspool full of college kids

asked for two rooms that where close to each other because i was a traveling with my kids and they put me on

also, even though there was no microwave in our room, there was a guest kitchen with a microwave, free coffee

and there is a little but comfy gym

wifi not working properly, no coffee/tea machine as pe 4star hotel, in fact more a 3 star thinking

the vending machine is way over priced, there s no laundry services, the gym (which is barely anything ) is

cool hotel, friendly staff, kids loved it.

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

our kids locked some items in

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

extremely disrespectful continuing their parties in the hallways after 2am and families with kids screaming

for anyone travelling with kids, the crib was not suitable

we had originally planned on sharing the room with our 2 teenage kids but the pull out bed was not comfortable

were fabulous, the kids were give vouchers for free dessert on check in and given a free lobster plush on check

overpriced parking and the soap dispensers were too high for my kids to reach them

kids not allowed on roof terrace in the evening, although understandable, we don't like to leave

stayed with 4 kids and myself

i like the shower in the bathroom it s so perfect for the kids

was a family with young kids staying upstairs and it was very noisy of them stomping

it's new and clean, the breakfast is good. our kids love this hotel.

pool was very warm, adequate for laps and a splash, gym nice extras like

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

beautifiul hotel great location . kids liked saltwater pool and hot tub.

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

was nice, my kids enjoyed it

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

it isn't a good fit for families with small kids or more conservative people

some weird creepy looking kids were hanging out right by the entrance one night blasting their god awful

a crowded loud nightclub at night with lots of young rude kids (underage

it also came with a free rooftop bar drink ticket but there was no one else there and it's just a server stuffed

are very friendly and there are a lot of extra services that are available free of charge (like early check in

they made us feel so special (especially the kids) with extra amenities and treatment

the breakfast was very good und our room had a great view

they made us feel so special (especially the kids) with extra amenities and treatment

the pool and gym area. also the great restaurant zuma

have utensils sent to the room and after 15 minutes had to go down in my pjs and walk through the bar and

works really well, very friendly staff, a pool that was very pleasantly not too busy to bring the kids to early

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

how can this be avoided in the future as i will be visiting for the next 5 years with kids in school there

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

kids had a wonderful experience especially swimming