if i would have been with my kids and it was earlier in the night i would have left but it was already after

the hotel is used for student housing, so at night you have kids in the hallways

location was great- within walking distant to many boston restaurants, grocery, playground for kids

missed to have a small fridge at the room, specially handy when you travel with small kids

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

we loved the location! beds were comfy. plenty of space for the attached bedrooms for the kids.

the pool was huge - great for the kids.

the kids really liked the pool at the end of the day

nice pool for the kids to cool off after a day of walking

the location is awesome and the lounge was a success with my kids

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running

the kids got cold fast and could not really enjoy the pool

the pool was not great and crowded with a bunch of kids making exercise impossible.

were requested for immediately going out of the building, it was really scary time with the kids, till the

they made us feel so special (especially the kids) with extra amenities and treatment

did not indulge in breakfast

great location. very good breakfast

the spa was heavenly.

breakfast was grossly over priced. room and service was excellent.

included, cozy breakfast/snack room, kitchen in the room (super useful since traveling with kids)

apartment was super clean, spacious, with good storage, wifi, a nice bathroom and small kitchen with enough to

good apartment:clean convinent,location nearprudential center and star market,owning gym and kitchen can

full buffet breakfast

the rooms are large with kitchen essentials

kids in pool late at rooftop pool

kids at the pool, the pool bar smelled bad-like someone dumped alcohol all over everything, the

they have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required

i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12

stayed there for the pool for the kids, limited hours was disappointing opening an hour before check out did

the staff were friendly and greeted our kids with care packages upon arrival

and friendly staff even friendly to kids

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

location, pool with kids is a must, great vallet service, friendly staff, rooms aren t big but comfortable

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

kids lived the pool

kids had a wonderful experience especially swimming

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

at 9 security showed up because the guy downstairs wanted to sleep on a friday night and my kids were to loud

i never recommend to have kids there 2 dishes etc

sort of outdoor space for the kids to be loud and run around a bit

kitchen in the room.

staff, room, breakfast, location

wifi fiddly to use

gym super nice

due to covid there is no bar and restaurant, not their fault. you can still have room service.

the gym is super.

spa was busy with outside guests which didn t give me the time to have massage sections

asked for two rooms that where close to each other because i was a traveling with my kids and they put me on

soaps, wish i had a little plastic laundry bag for dirty clothes

wifi not working properly, no coffee/tea machine as pe 4star hotel, in fact more a 3 star thinking

the guest kitchen was a nice addition as well

the wifi a nice addition

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

bathroom & snack provided with the afternoon drink would of been great perk for the kids

wifi was free but very slow. i turned off the wifi on my phone just so things could load.

friendly irish bar and fab city bar great for cocktails complementary tea and coffee everymorning and fresh

the kids loved it and want to go back as well

the staff was super accommodating esp with with our two little kids

time we came in the door, the kids from the valet parking helped us

5 minutes walk from my kids dorm at bu

wouldn t take young kids there though as not much in the hotel for them

corner room with connecting doors to another room where there were loud kids, so you can hear everything

noisy college kids on frat convention were morons - but hotel room and staff were great

booking could not be confirmed, kids were not included in the breakfast etc

i did not sign up to stay in a covid infested cesspool full of college kids

no restaurant but a bar. those with their kids may need a family friendly restaurant.

the room is equipped with a full kitchen, and this is very helpful when you have kids/babies

type room and sometimes i wish we could just get 2 queen beds, instead of having to make the kids sleep on a

pull out might be ok for little kids, but not

pool size, was a little cramped when a lot of kids are around.

no waffles, but the kids will get over it

fun for kids

for wifi is tacky

gym is new and fairly large

room appeared clean but was full of allergens (dust mites, mold, pet dander etc)

i wish i had known about the dog as we are not pet people

it was clean and the room service food was good

really far walk no restaurant or room service

poor rooms which need a lot of upgrading . not a good facility. no gym. wifi kept disconnecting

weekend breakfast was not served.

fantastic for the purposes of my trip( the staff was very helpful and pleasant but relaxed; the room service

charges for handling amazon package!!! fire alarm scared kids

bathroom a bit small. sofa bed not great for the kids.

had a pull out couch for our kids and housekeeping didn t touch it during our stay- was a little disappointing

unfortunately the hotel was hosting a model un conference and high school kids ruled the halls and were loud

during a recent stay we encountered hundreds of kids from a middle/high school volleyball tournament

didn t hand me an item i stored with luggage for my kids s camp

they doted on my kids and absolutely made our trip

the gym was very good

was no wifi in the room

great gym

for anyone travelling with kids, the crib was not suitable

overpriced parking and the soap dispensers were too high for my kids to reach them

three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow

conceirge super helpful and friendly and every effort was made to help us and the kids

we had originally planned on sharing the room with our 2 teenage kids but the pull out bed was not comfortable

staff was so friendly and great with my kids

you could have room service as an option

bar was great, food and staff amazing

great bar area with people in black tie and jeans

also, great gym with a beautiful pool that must have one of the most stunning views in boston

our room has very large which was great with two teenage kids

booked a big corner room with a view over the city, travelling with two kids

loved the amenities. the kids played in the pool and had a lot of fun.

requested early check in on day of arrival and late check out on the day we were leaving and this was

they hava a bar in the lobby area and you can also order food, this was nice if you didn t want to leave the

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

cool hotel, friendly staff, kids loved it.

extremely disrespectful continuing their parties in the hallways after 2am and families with kids screaming

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

our kids locked some items in

a crowded loud nightclub at night with lots of young rude kids (underage

it isn't a good fit for families with small kids or more conservative people

some weird creepy looking kids were hanging out right by the entrance one night blasting their god awful

great location and fun theming. check in was easy, and they allowed early check in, no problem.

the bar area was a nice place to hang out, there were many comfy chairs and tables where some people

would have been nice to sleep in on our one night away in 2 years from kids

the gym on site is clean with nice equipment

our son liked the gym

the decor and that you have the gym, office space/laptops accessible and bar area.

the bar was closed but wasn t the hotel fault due to covid 19

used to catering to college kids and their parents--food available long hours, convenient location, shuttle if

a real wow factor for kids

specifically chose this hotel because of the pool for our kids

woke my kids up b4 6am

no microwave in room :(. would love to have one when traveling with kids.

quiet once the kids in the park out back left (7:30 pm)

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

laundry, ice, and maps were available as well

trouble streaming on wifi during busy times

room service hours were unacceptable and may cause us to not stay at ritz any longer.

foyer bar closed sunday evening on a holiday weekend

great hotel. looking forward to the return of the mini bar when checking in at midnight.

we were disappointed that this property did not have a pool or spa facilities.

service at the bar was very friendly and good

the breakfast was wonderful and had things all 3 of my kids liked, plus gluten free for me.

children (would have liked a pool if i had brought my kiddos) but perfect for a couple or older kids

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

the bar was set high during my recent trip to

we attended the red sox game (as we arrived before check in time), to providing a delicious warm breakfast

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

staff, clean room fast and simple to use room service

there was no breakfast! no amenities! no room service, no housekeeping, none!

gym could be better equipped

the gym is amazing

pool for the kids, nice rooms, and a place to eat and even a small bar area

also my kids enjoyed a lot the swimming pool

double levels of elevators was a tad annoying at first, but, as we had young kids with us, we found it comforting

restaurant was too fancy for kids and teens for supper

room, swimming pool for kids staff and valet were great

we like room service so a lot can improve in this domain .

the gym was under reservation and you would have it to yourself for whenever

good wifi

everyone was so friendly, including the bar staff

the bar was a little pricey but then so is boston

the kids loved the snacks in the room

the room was spacious - had a king suite w a pullout sofa couch for the kids and the staff made up their bed

the kids loved the donuts and cider on saturday night :) it was nice having snacks in the room as well

the butter pasta for kids from ruka should have been better

option, room was not ready for us as a family when checkin in late in the evening with tired kids

this time i was with my kids and we enjoyed the

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater

was super busy and packed but had good coffee and yogurt and good value for families with kids

spacious room with full kitchen

big room and laundry facilities

coffee and wifi in room, nice comforter, wide shower curtain

staff were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast

everything, the bar and the staff wonderful, very kindly

and we were given a voucher for $12 at their coffee bar in the morning, which was a surprise

the breakfast was okay but could ve been better

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

i loved the breakfast options and kitchen area as well

room, kitchen/dining area, living area

feels like home, great breakfast, nice and helpful staff

delicious and copious breakfast

crowds of drunk kids. rude bar-staff. lousy location for walking around.

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find

good price but with that comes partying kids in the rooms

rooms were clean. many dining / bar options on site.

gym is quite small, no spa

there is nothing to do with the kids

not safe especially if you have kids

the kids were very disappointed, as we had

forcing my kids and i to sleep in my car out in the cold because we could not find another hotel in a city

cute little breakfast, very nice gym, good laundromat and more gave a very enjoyable experience for a family

we got there they didn t put room next to our kids rooms how can kids under 12 stay far away from

location and accommodating staff, comfortable beds, clean room, great outdoor pool for the kids to expend more

so my kids where mostly sad

with two kids it was worth it and i also was very thankful for polly at the front desk, she let us check in

too fancy but kids enjoyed the pool and we could walk to north end and faneuil hall

much service for kids, no welcome drink for kids

very comfortable, pet friendly, great location, friendly staff

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

great staff. clean. smelt nice. nice bar / gym area

bar area was really nice

they gave full bed for party of three. mom and 2 kids.

the staff was awesome - right from the check-in where the kids were given welcome goody bags to the unlimited

we stayed on an executive room with a sofa and there was plenty of room for 2 adults and our 2 kids

but it was me, my husband, and our two kids in our room and we were honestly fine

they also treated my kids exceptionally well

fitness room was very small

service and quality of bar and restaurant needs improvement,

no utensils on the kitchenette. no tea bags in kitchenette.

responsive front desk, brought up amenities and room service quickly

one issue: the negative was the spa experience

they were friendly, helpful, so good to my kids and made this stay all the better

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

pool is great- it is warm and just the right size to stretch out with a cool skylight.

the room was comfortable and clean and had everything we needed for a night away with our little kids

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

the swimming pool is small but warm, excellent for kids

the kitchen has plates, pots, etc

breakfast and staff who staffed the breakfast refills

were extra comfy, the kids loved the view from this he room and the chocolate chip cookies available in the

my kids really appreciated the pool

kids loved the pool especially

we could hear kids yapping away next door

across from the hot is shopping mall and restaurants it s so convenient for us that have little kids

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

a lot of kids changing the room during our 4 nights stay

had three little kids with me and we were on the 9th floor and the window actually opened

the soft beds and free wifi

very comfortable big bed,smart tv, early check in and late check out.

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our

room service was fast

historical building everything about it was excellent facilities , staff, location, pool, and the breakfast was

the pool and gym

room service menu

the kids really enjoyed the back elevator for access to the cambridge mall

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

loved the scooter and camera for kids

took kids to museum of science and my husband met a friend for celtics game so the location was perfect

room was well set up for a business traveler, yet relaxed - fast and reliable wifi meant i could partake in vcs

was not clear that the kids need to pay the breakfast the breakfast space have long wait

helpful especially when traveling with kids and with early mornings

i was happy that they offered kids food menu options

shout-out to claire, who works at the front desk and remembered when i had checked in with my kids a month ago

outdoor private green space with bar service, lounge furniture, and lawn games in the evening for kids and adults

small rooms, staff at restaurant food not speak much english, hard for kids to order

rooms were very small for family with adults kids

staff - even the laundry team offered help

the gym was tiny

the burger for evening was excellent and there overall the bar downstairs was good

it is next to the drug dispensary so the street has packs of kids smoking dope. not very savory

loved the easy and free wifi, and the staff was very friendly

i wasn't expecting early check in - but was able to

the gym was closed and it was not mentioned when i booked.

breakfast was perfect just enough to get me going

sound proofing could be better heard a group of kids 5 rooms down.

the deluxe room was worth the extra $ - great to have kids spread out and have their own tv

having a high quality restaurant onsite was a significant advantage, with young kids

room we had for 2 adults and 2 kids was absolutely amazing so much space and everything you could need in a room

he was great with kids too

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

staff were so attentive and friendly. amazing location. perfect hotel for kids.

walls very thin, we could hear the conversation, tv, and kids in the room next to us.

best location i have found with kids

the walls are thin and we could hear kids screaming above us the garbage pick up early morning

dangerous for kids

they even had a game section on the bookshelves for kids and families

restaurant is expensive, not an hotel for travellers with young kids

amazing location, especially when traveling with kids

the place , was a great space for me and my kids

fine with me, my kids were tired of walking after a while

one price and i was charged way more than i would have willingly spent for a weekend away with my kids

pool closed for maintenance and the kids were sent across the street to another hotel

such a beautiful hotel the kids and i loved it

is spacious and since it was a suite great for traveling with kids, full kitchen is accessible

but we have two little kids so if it was just me and my wife i wouldn t mind walking somewhere

a $6 cup in restaurant or figure out a crazy complicated machine in the dark room with wife and kids sleeping

modern and contemporary design, good bar and breakfast place

laundry service was horrible

gym

with 2 kids in car seats unfortunately uber and taxi were not an option so it was 20-25min walk to south

loved the welcome packages for my kids and the offer for them each to choose a complimentary snack and drink on

to share love for boston with the family, so our plan was to be total tourists, and take our kids to the aquarium

the pool and karaoke were the favorite parts of the trip for the kids!

the pool time we booked and s group of kids barged in and my kids had to wait even though we had booked

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

was nice, my kids enjoyed it

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

beautifiul hotel great location . kids liked saltwater pool and hot tub.

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

kids not allowed on the roof even before 6pm

lobby and rooftop bar has tons of loud obnoxious college kids

having to look across the street and an extremely brightly lit gym

the late check out was a nice option so that we were able to go out to brunch the next day

during the covid all the amenities where close, no restaurant no room service, no clean the room etc etc

not the right choice for family with kids

so many activities for kids in the area, dining places and trader joe s 2 minutes walk away

woke up too early because the wall is too thin i can hear the kids running around their room

the kids loved the bunk bed and the lights. location was great!

kids obsessed with robot room service

my kids got a room with a glorious walk-in shower and i got stuck with a tub that was raised

foldout couch mattress wasn t super comfortable, but my kids still seemed to sleep ok on it

value and very convenient particularly when traveling with kids, breakfast was added as a disney in ice

the kids would have been happy to sit and watch people the entire time

upstairs hotel was empty went there to get away from kids and dogs for a day and noise upstairs was unsatisfactory

kids were a little disappointed they didnt have a pool but that was fine with me

clean room, comfortable, convenient parking, grab and go breakfast very good, pete at the reception very nice

the breakfast was not good.

everything. free garage parking, breakfast, very clean and extremely polite personal.

room, breakfast, parking and cleanliness

was near all stores,td garden and the new casino

special gift and breakfast for the marathon runners!

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

we also enjoyed the coffee and breakfast in the morning

wifi reception was poor and tv froze frequently

the bed was comfy and the pull out worked well for our kids

the labor checking area was very small, and when other people were at the desk, my kids and i could not get to

pretty enough for a family of 4 ( with little kids)

kids wanted balcony view

very clean, great breakfast, great pillows!

jacuzzi is small and there were kids in it

kids in jacuzzi and too many people

pool was clean and perfect for the kids

the area , took kids to lawn on d

this hotel offered lots of extras like breakfast and starbucks, which made our stay easier with kids

and for kids it isn't really the best, we were the only people with kids and mostly business travelers

location was perfect and kids loved the pool

the kids were disappointed and partially i chose the booking because of the pool for the kids

too many little kids in the pool.

we had kids with us (6 and 10), and

kids friendly

the weekend approached i found myself having to come down earlier each morning to try and avoid kids

can't wait to go back again without my kids

it is very close to the boston tea party museum which is great educational tour for kids

i'm an early riser so didn't bother me but something to think about if you have kids or are a light sleeper

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the lobby was great. friendly staff. awesome fitness center.

we loved the location, peace, rooftop bar facing harvard.

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

room service presentation

the valet also handed my 2 kids

the staff even had a special welcome gift for the kids

stayed one night with the kids and we walked everywhere

the grab a toy box for the kids was very thoughtful and cool

hotel was listed as having a pool, but it was under construction during our stay so our kids were a little

3 ft deep that i couldn t do laps in it, especially when there kids in it t as well

much not to like but the pool had kids jumping in it and it was 3ft deep and narrow the sauna was not working

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

this hotel due to advertised pool (stayed with young kids) and high ratings

my kids enjoyed seeing both