of the swimming pool is not good, there were some hair floating on the water, which made my kids feel really

nice sized indoor swimming pool, my kids enjoyed it

it was 30 degrees and towing kids and luggage, i finally called the hotel and they told me to go back up and

the pool for kids

my kids were so disappointed that the pool was closed during our stay

then they told me they were sold out stuck me my husband and 5 kids in a small king room and told me they had

2 young kids that couldn't really answer any questions and was always on their personal cell

apparently they only provide room service every third day during covid

great location next to strip mall fast food 15 mins away from encore casino perfect location.

room service has to be requested at the front desk, and it's never available

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear

the hotel looks newly renovated. the staff is nice and our kids enjoyed the pool.

especially if you are in there with loud obnoxious kids like we did

my kids love so much

werent able to use the pool & that's all my kids wanted to do was swim

the kids loved the pool, i loved the shuttle service to the airport

i arrived at checking the fire alarm was blaring and fire department did turn it off (kids had gotten in via

pool was great for kids during layover.

the bus had several kids/adults scared

wifi in room could not connect to internet

room above me, the people were loud and kids running and noise like if they were moving furniture around

variety of hearty & healthy from jars of over night oats (which i loved) to a taco bar, every kids favorite the

the setup of apartments and facilities is perfect for staying with kids

issues, which was unfortunate because one of the reasons we booked there was to have the kids enjoy the pool

since we couldn't get in our car to drive or get our kids' car seats out, we missed thanksgiving with our family

the pool had kids screaming really loud and did not let us in the pool

good breakfast, nice swimming pool for kids, very friendly staff

the kids loved the pool and the hotel overall was very clean with extremely friendly

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable

very reasonable cost of the room itself considering overall accommodations (other than pet fee)

i use cash app for things more to do with sending my teenage kids money or lend borrow from friends therefore

breakfast, could be better. at least add milk, for kids it is necessary.

of kids screaming in lobby running back and forth from pool to bar where their parents were

pool was good for kids but not adults, gym could use some real weight machines.

was looking for: free parking, close to public transportation, nice clean room, in room internet wifi, and most

was great to bring the family and kids

was good, shuttle didn t help with luggages although i have kids with me

indoor pool and free breakfast was great for the kids and free parking was great

were rude and for breakfast they only gave me one thing and i had my kids there so i had to go buy them breakfast

was close to a playground for the kids and easy access to the silver line to get to all other forms of public

threatened to kick myself and my kids out at 11:30pm

the staff, the breakfast was a real hit with the kids.

breakfast was wonderful. the kids loved making waffles and eating.

the only disappointment when staying here with our kids is that there is no pool or hot tub.

it's not the hotel problem. i wish we are able to have breakfast.

breakfast was my kids favorite! the beds were comfy.

kids were running, jumping in and out of the pool, splashing other kids (guests) and felt the

nice to have 2 tv's so the kids were entertained while we watched a movie

included, pool, suite was plenty of space for adults and kids, easy access to t stop and playground/park

our kids were thrilled with the pool and i loved the hot tub which was close enough that i could watch

pool was in the back of facility in the parking lot in a secluded area, felt unsafe area for kids

we also had some grab and go bags for the kids on the go( muffin and yogurt) recommended definitely

was super slippery and both my kids fell in the shower, it smelled like cigarette smoke, and i saw mold on the

did not have a chance to try the large breakfast buffet, but i ll bet kids will love the pancake machine

the kids liked the breakfast. the check-in process was friendly.

i had some really upset kids

so had to help kids on turning it off

my kids were very upset and made my stay thier

they sell mini-bar type packages at the front desk but nothing non-alcoholic for kids and no snacks

when it is crowded with kids it is impossible to swim and keep warm

really enjoyed our stay especially the kids because they have an indoor pool

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

we really enjoyed the bar and pool

pool was cold. was told it was a heated pool, not sure what it was heated to?

the supply of wifi is free! excepting that, everything is standard, but just standard.

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

location was 10 minutes from city center of boston, continental breakfast was good, gym was

shower was the nicest shower ever. kitchenette and full fridge were nice.

shops and facilities around the hotel and great laundry facilities

breakfast was great, but most of all the room was really comfortable

great gym i loved it!

gym n breakfast rooms were great

the staff was so friendly, breakfast was amazing, and the room was very clean

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

breakfast is ok.

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their

woke in the middle of the night by emergency alarm and other guests. screaming kids.

is a big deal with traveling with kids

it was a short stay, both the kids would have rather just stayed there all weekend

the kids loved the pool and we had the area to ourselves

pool was nice but really for laps, not kids playing

plus, kids are very rambunctious upon their arrival and could be rude

our kids enjoyed the pool; the water temperature was comfortable for swimming, around 24-25 c

heated pool for the kids

i'd say travelling as a couple or a family of 3-4 (with young kids) would be perfect

breakfast restrictions due to covid-19 but what was offered was what kids get a summer camp

fees and the stress of downtown driving by taking the subway from the assembly t station instead--kids ride free

the first night we had several young kids playing high till 2 am, the 2nd night, a baby cried whole night

had tv news channel broadcasting to the breakfast room - murder, car crashes and doom for my two kids not so

kept my wife, 2 kids and myself awake all night

foldout couch mattress wasn t super comfortable, but my kids still seemed to sleep ok on it

would say not having a pool but again, the kids didn t even care that there was no pool

upstairs hotel was empty went there to get away from kids and dogs for a day and noise upstairs was unsatisfactory

my kids got a room with a glorious walk-in shower and i got stuck with a tub that was raised

the kids would have been happy to sit and watch people the entire time

no kids food on room service, pool was closed

and for kids it isn't really the best, we were the only people with kids and mostly business travelers

i went with my two kids, 7 and 4

kids had a great time in the pool

for luggage was hard to obtain and the kids next door were really loud and running up and down the halls for

but we have two little kids so if it was just me and my wife i wouldn t mind walking somewhere

a $6 cup in restaurant or figure out a crazy complicated machine in the dark room with wife and kids sleeping

we had a nightcap in the bar and the bartender was so busy

fantastic location. very helpful staff. super rooms and nice gym.

nice to have the restaurant & bar available

it is next to the drug dispensary so the street has packs of kids smoking dope. not very savory

breakfast very mediocre .but excellent options close by

the gym treadmills were out of service

easy check in late check out super comfortable great location polite staff

enough towels provided, no hair dryer, no coffee making facilities, a number of pieces of gym equipment was out

dangerous for kids

they even had a game section on the bookshelves for kids and families

the place , was a great space for me and my kids

trip, they gave us the 2nd floor overlooking the city (not romantic at all with college kids yelling and running

restaurant is expensive, not an hotel for travellers with young kids

the pool area for the kids

the water was warm but getting out, the kids were so cold, they wanted to leave

there is a pool, a basketball shooting area, and table games for kids

the pool didn't open early enough for my kids!

sports deck was amazing for the kids and adults

rooms were very small for family with adults kids

small rooms, staff at restaurant food not speak much english, hard for kids to order

comfortable beds, attached bathroom with shower and basic amenities like coffee maker and good wifi

wifi didn t work, when we landed we were hit with a $30 charge for each day which wasn t made

fantastic accommodations. by far the best wet bar set-up of any hotel room!

i had to put towels and pillows to try to block the sounds of the young kids as they were up very early in the

room we had for 2 adults and 2 kids was absolutely amazing so much space and everything you could need in a room

that we couldn t stay longer, kids begged to stay

having a high quality restaurant onsite was a significant advantage, with young kids

the deluxe room was worth the extra $ - great to have kids spread out and have their own tv

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

beautifiul hotel great location . kids liked saltwater pool and hot tub.

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

was nice, my kids enjoyed it

lobby and rooftop bar has tons of loud obnoxious college kids

kids not allowed on the roof even before 6pm

very busy lobby with rooftop bar traffic

during the covid all the amenities where close, no restaurant no room service, no clean the room etc etc

the late check out was a nice option so that we were able to go out to brunch the next day

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our

wonderful pool and high speed wifi

clean and friendly the staff were the restaurants and facilities especially the pool and gym were all great

this experience was deeply unsettling, especially given that i am not a pet person

the pool and gym

kids were a little disappointed they didnt have a pool but that was fine with me

laundry and gym within the premise is really good

their wifi is on and off; i even upgraded my internet access by paying extra, and there was still poor

the laundry machine and dryer in the basement was very convenient

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable

bed was uncomfortable, and gym was pretty small

location, fast lift, gym

early shut down of breakfast. most places do that.

special gift and breakfast for the marathon runners!

gym equipment very basic

so many activities for kids in the area, dining places and trader joe s 2 minutes walk away

kids obsessed with robot room service

not the right choice for family with kids

fortunately, the hotel staff solved the issue by giving us a second double room for the (teenage) kids

the kids loved the bunk bed and the lights. location was great!

around the area were came back, took a quick swim and sat outside with a glass of wine while the kids played

i was happy that they offered kids food menu options

outdoor private green space with bar service, lounge furniture, and lawn games in the evening for kids and adults

great hotel for kids with pool and service on back lawn.

with 3 children, as parents we like when there is a separate living room so we can go when the kids fall asleep

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

loved the scooter and camera for kids

took kids to museum of science and my husband met a friend for celtics game so the location was perfect

the kids really enjoyed the back elevator for access to the cambridge mall

bonus was the pop-up holiday bar while we were there

big deal for me, but definitely something to ask about if you have difficulty with stairs, small kids or whatever

centrally located. beauty building with kids of history.

they gave full bed for party of three. mom and 2 kids.

they also treated my kids exceptionally well

and of course, the kids loved the revolving door

kids wanted balcony view

the labor checking area was very small, and when other people were at the desk, my kids and i could not get to

the bed was comfy and the pull out worked well for our kids

pretty enough for a family of 4 ( with little kids)

very clean, great breakfast, great pillows!

so accommodating, helpful, engaging with the kids

location and accommodating staff, comfortable beds, clean room, great outdoor pool for the kids to expend more

too fancy but kids enjoyed the pool and we could walk to north end and faneuil hall

so my kids where mostly sad

we have small kids so when

much service for kids, no welcome drink for kids

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail

great staff. clean. smelt nice. nice bar / gym area

pillows were nice and wifi was decent

only had one elevator working and that was a pain to have to travel with kids to and from the 8th floor because

we could hear kids yapping away next door

great location, beautiful views! kids loved the gym and pool!

limited breakfast options especially for kids. no waffles or panckes

breakfast was amazing. and didn t take too long to arrive. kids menu was especially good.

during a snow storm with my 2 young kids for a tournament

stayed one night with the kids and we walked everywhere

the staff even had a special welcome gift for the kids

bathroom in room didn't have a tub which was fine with our kids - the hand held shower head didn't have great

the pool was open early which was great for kids

much not to like but the pool had kids jumping in it and it was 3ft deep and narrow the sauna was not working

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

3 ft deep that i couldn t do laps in it, especially when there kids in it t as well

my kids enjoyed seeing both

made things with 2 kids a lot easier

crowds of drunk kids. rude bar-staff. lousy location for walking around.

good price but with that comes partying kids in the rooms

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find

rooms were clean. many dining / bar options on site.

good price but with that comes partying kids in the rooms

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

walls very thin, we could hear the conversation, tv, and kids in the room next to us.

best location i have found with kids

staff were so attentive and friendly. amazing location. perfect hotel for kids.

the walls are thin and we could hear kids screaming above us the garbage pick up early morning

kids friendly

we had a larger party and we were sat in our own room for breakfast which was perfect for our kids

it is very close to the boston tea party museum which is great educational tour for kids

accesible pet friendly great for kids great products in bathrooms very comfortable beds

can't wait to go back again without my kids

everyone was so friendly, including the bar staff

location friendly helpful staff clean comfortable accommodation easy valet parking pet

gym is a bit too small

room service between 9pm and 7:30 am

the bar was a little pricey but then so is boston

the kids loved the snacks in the room

option, room was not ready for us as a family when checkin in late in the evening with tired kids

the butter pasta for kids from ruka should have been better

the kids loved the donuts and cider on saturday night :) it was nice having snacks in the room as well

the room was spacious - had a king suite w a pullout sofa couch for the kids and the staff made up their bed

hotel is 5 minutes from our kids' house has free breakfast, free indoor parking and free wifi -- all worth good

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i ve ever had

pool area was recently redone and fun for the kids

very good food, especially for kids.

the price was perfect for this spacious room. breakfast was good and the kids enjoyed the pool.

double levels of elevators was a tad annoying at first, but, as we had young kids with us, we found it comforting

kids received a small welcome package on arrival

the onsite restaurant was not kid friendly, no kids menu available

room, swimming pool for kids staff and valet were great

restaurant was too fancy for kids and teens for supper

this hotel offered lots of extras like breakfast and starbucks, which made our stay easier with kids

the kids loved the pool and i used the gym

the area , took kids to lawn on d

pool was clean and perfect for the kids

jacuzzi is small and there were kids in it

we were disappointed that this property did not have a pool or spa facilities.

the bar area was lively with great service and drinks

had difficulties during check in( booking took a payment but hotel had another information); mini bar was empty

room service got every item on my dinner order wrong

service at the bar was very friendly and good

with 2 kids in car seats unfortunately uber and taxi were not an option so it was 20-25min walk to south

the hotel was very clean as it was new. the kids enjoyed the pool.

the kids and myself had a great time and i'd definitely stay here again

the pool time we booked and s group of kids barged in and my kids had to wait even though we had booked

parking was not convenient, especially if you have kids.

such a beautiful hotel the kids and i loved it

one price and i was charged way more than i would have willingly spent for a weekend away with my kids

is spacious and since it was a suite great for traveling with kids, full kitchen is accessible

pool closed for maintenance and the kids were sent across the street to another hotel

fine with me, my kids were tired of walking after a while

it isn't a good fit for families with small kids or more conservative people

a crowded loud nightclub at night with lots of young rude kids (underage

some weird creepy looking kids were hanging out right by the entrance one night blasting their god awful

also, at the bar they have a grilled cheese sandwich with some pesto sauce in it and that thing is absolutely

the location is great, staff was friendly and helpful, love that it was pet friendly

our kids locked some items in

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

extremely disrespectful continuing their parties in the hallways after 2am and families with kids screaming

cool hotel, friendly staff, kids loved it.

staff was so friendly and great with my kids

no spa available

our room had a great view of the park and the pool / gym were great

they added a bidet for us and always very quick with room service

location was excellent overlooking the park and close to the spa and pool

our room has very large which was great with two teenage kids

loved the amenities. the kids played in the pool and had a lot of fun.

booked a big corner room with a view over the city, travelling with two kids

no room service!! 1 restaurant open limited hours. expensive parking. no microwave in room.

expensive parking, pay atleast $36 per day, no breakfast

didn t hand me an item i stored with luggage for my kids s camp

they doted on my kids and absolutely made our trip

room smelled like fireplace

they doted on my kids and absolutely made our trip

wifi was difficult to log onto to

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

room service was decent and sheet were always clean

room service is good

room service was excellent. i loved the burger!!

wasn t much around it. our room was close to the 24 hr gym so could hear weights

three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow

were fabulous, the kids were give vouchers for free dessert on check in and given a free lobster plush on check

rooms thoughtful service (for example we were touched that the cleaners put our milk (for the kids) into the

we had originally planned on sharing the room with our 2 teenage kids but the pull out bed was not comfortable

we are local and stayed for fun. the kids liked the pool.

this time i was with my kids and we enjoyed the

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater

was super busy and packed but had good coffee and yogurt and good value for families with kids

the gym was very large and well equipped

very friendly staff, allowed early check in. breakfast with plenty of choices.

charges for handling amazon package!!! fire alarm scared kids

unfortunately the hotel was hosting a model un conference and high school kids ruled the halls and were loud

kids are easily able to select their favorite channels and parents will get charges at the checkout

enjoyed our stay with our two kids

kids 16 yo were not allowed to fitness room even with parents supervision

children (would have liked a pool if i had brought my kiddos) but perfect for a couple or older kids

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

the breakfast was wonderful and had things all 3 of my kids liked, plus gluten free for me.

breakfast was excellent and tasted great

breakfast was amazing, we were not hungry until dinner and the wine was such a nice touch before

would have been nice to sleep in on our one night away in 2 years from kids

our son liked the gym

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night

the bar area was also a fun place to go after

the bar was closed but wasn t the hotel fault due to covid 19

fun for kids

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

too crowded bar, $25fee everyday for water& wifi?

wifi is not complimentary, this should be changed

oak room was angry at us for sitting in her empty section after buying a drink from the bar after kitchen close