breakfast, could be better. at least add milk, for kids it is necessary.

i use cash app for things more to do with sending my teenage kids money or lend borrow from friends therefore

of kids screaming in lobby running back and forth from pool to bar where their parents were

pool was good for kids but not adults, gym could use some real weight machines.

i loved the pool and breakfast! easy check in process.

good breakfast, nice swimming pool for kids, very friendly staff

the kids loved the pool and the hotel overall was very clean with extremely friendly

the pool had kids screaming really loud and did not let us in the pool

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable

we did not have breakfast.

small pool, but no complaints from the kids.

since we couldn't get in our car to drive or get our kids' car seats out, we missed thanksgiving with our family

room above me, the people were loud and kids running and noise like if they were moving furniture around

that booking the property so be prepared to take taxi and uber s especially if you have young kids

issues, which was unfortunate because one of the reasons we booked there was to have the kids enjoy the pool

breakfast was wonderful. the kids loved making waffles and eating.

the only disappointment when staying here with our kids is that there is no pool or hot tub.

the staff, the breakfast was a real hit with the kids.

threatened to kick myself and my kids out at 11:30pm

airport + connections to boston downtown friendly staff good size room + good shower excellent wifi nice hot

were rude and for breakfast they only gave me one thing and i had my kids there so i had to go buy them breakfast

indoor pool and free breakfast was great for the kids and free parking was great

with 2 kids at midnight ud83dude1f

was great to bring the family and kids

was close to a playground for the kids and easy access to the silver line to get to all other forms of public

pool was great for kids during layover.

the bus had several kids/adults scared

the kids loved the pool, i loved the shuttle service to the airport

i arrived at checking the fire alarm was blaring and fire department did turn it off (kids had gotten in via

coffee maker in our room was on the fritz, but not a problem since there was a free coffee bar in the lobby

the hotel looks newly renovated. the staff is nice and our kids enjoyed the pool.

my kids love so much

especially if you are in there with loud obnoxious kids like we did

werent able to use the pool & that's all my kids wanted to do was swim

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear

perfect way for kids to unwind and get their energy out after a day of travel

we had 2 kids 4 months and 1 year and i didn't appreciate them smelling that

our kids were thrilled with the pool and i loved the hot tub which was close enough that i could watch

included, pool, suite was plenty of space for adults and kids, easy access to t stop and playground/park

better provision of food for kids in evening.

kids always enjoy making their own

staff were incredibly kind to our kids

pool was nice but really for laps, not kids playing

it would have been nice if the pool was open for the kids.

plus, kids are very rambunctious upon their arrival and could be rude

woke in the middle of the night by emergency alarm and other guests. screaming kids.

it was a short stay, both the kids would have rather just stayed there all weekend

the kids loved the pool and we had the area to ourselves

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their

my kids got a room with a glorious walk-in shower and i got stuck with a tub that was raised

the kids would have been happy to sit and watch people the entire time

value and very convenient particularly when traveling with kids, breakfast was added as a disney in ice

would say not having a pool but again, the kids didn t even care that there was no pool

upstairs hotel was empty went there to get away from kids and dogs for a day and noise upstairs was unsatisfactory

my kids were very upset and made my stay thier

they sell mini-bar type packages at the front desk but nothing non-alcoholic for kids and no snacks

when it is crowded with kids it is impossible to swim and keep warm

full size bed are too small for two adults or 2 kids at age of 16-17

so had to help kids on turning it off

it is next to the drug dispensary so the street has packs of kids smoking dope. not very savory

was not cleaned, trash never emptied, coffee and breakfast bar not appetizing or appealing and wifi not acceptable

breakfast very mediocre .but excellent options close by

very nice staff, clean room, gym

the gym treadmills were out of service

but we have two little kids so if it was just me and my wife i wouldn t mind walking somewhere

a $6 cup in restaurant or figure out a crazy complicated machine in the dark room with wife and kids sleeping

fantastic location. very helpful staff. super rooms and nice gym.

modern and contemporary design, good bar and breakfast place

we had a nightcap in the bar and the bartender was so busy

really enjoyed our stay especially the kids because they have an indoor pool

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

bar was beautiful

gym - people kept coming in to take water from fridge, post work out there was none left

that there was a 24 hour gym

no kids food on room service, pool was closed

location was perfect and kids loved the pool

too many little kids in the pool.

the pool is nice and warm but a bit on the smaller side yet not bad for kids and with it being located on the

kids had a great time in the pool

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

i do wish there was a little more offerings in terms of the breakfast (ie non pork meats)

24hour gym nearby cause loud bangs and thumping with gym goers throughout the night.

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

if you don t have time for breakfast there s a small kitchen in your suite that is fully equipped with

breakfast is ok.

staff is excellent, like the daily breakfast.

the staff was so friendly, breakfast was amazing, and the room was very clean

amazing breakfast

gym n breakfast rooms were great

rooms were very small for family with adults kids

small rooms, staff at restaurant food not speak much english, hard for kids to order

small room , uncomfortable foldable bed , have to request room service

easy, i used my walking maps, and it brought me on the other side of td garden, there is a boxing gym, named

gym was minimal.

dangerous for kids

restaurant is expensive, not an hotel for travellers with young kids

amazing location, especially when traveling with kids

they even had a game section on the bookshelves for kids and families

the place , was a great space for me and my kids

had tv news channel broadcasting to the breakfast room - murder, car crashes and doom for my two kids not so

kept my wife, 2 kids and myself awake all night

the first night we had several young kids playing high till 2 am, the 2nd night, a baby cried whole night

breakfast restrictions due to covid-19 but what was offered was what kids get a summer camp

my kids enjoyed the breakfast every morning, the rooms were nice and clean, the hotel was quiet, and

i liked the pool and recreation area great for kids

the water was warm but getting out, the kids were so cold, they wanted to leave

the pool didn't open early enough for my kids!

all awesome place to bring kids, my children are 8 9 and 10 super kid friendly

the pool area for the kids

of the swimming pool is not good, there were some hair floating on the water, which made my kids feel really

the pool for kids

not enough entertainment for kids. just a pool. they should have a game room for the kids.

no bed linens or towels for over a day, kids where cold as no blankets

sofa bed was not possible to sleep on for kids maybe ok but for adults not recommended

then they told me they were sold out stuck me my husband and 5 kids in a small king room and told me they had

2 young kids that couldn't really answer any questions and was always on their personal cell

the bar was unusually high-priced for a drink

the pool closed very early 6:00pm

pool area. more bottled water in room.

room we had for 2 adults and 2 kids was absolutely amazing so much space and everything you could need in a room

that we couldn t stay longer, kids begged to stay

i had to put towels and pillows to try to block the sounds of the young kids as they were up very early in the

having a high quality restaurant onsite was a significant advantage, with young kids

he was great with kids too

kids were a little disappointed they didnt have a pool but that was fine with me

everything. free garage parking, breakfast, very clean and extremely polite personal.

the laundry machine and dryer in the basement was very convenient

wifi works well

very nice diversified continental breakfast. newly renovated rooms.

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

was nice, my kids enjoyed it

beautifiul hotel great location . kids liked saltwater pool and hot tub.

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

breakfast was very good, with a nice selection

was near all stores,td garden and the new casino

breakfast was plentiful

in-room a/c very noisy wifi too slow to be useful, difficult to log on

great full breakfast, good privacy and thick walls

took kids to museum of science and my husband met a friend for celtics game so the location was perfect

the kids really enjoyed the back elevator for access to the cambridge mall

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

loved the scooter and camera for kids

to covid no gym, no kayaks, and maid service only upon request

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our

if there was a recommendation it would be to expand the room service menu to include child friendly meals as

gym great- nice length heated pool (i

just need full facilities to open and a spa would be amazing!

was very professional, friendly and accomadating from the bellman to the spa assistant

we have small kids so when

so my kids where mostly sad

found a plastic kids fish inside sheets which makes me wonder if they were ever changed from previous occupants

with two kids it was worth it and i also was very thankful for polly at the front desk, she let us check in

kids had fun time

pool was great for the kids we were there for hours

were extra comfy, the kids loved the view from this he room and the chocolate chip cookies available in the

we could hear kids yapping away next door

my kids really appreciated the pool

great location, beautiful views! kids loved the gym and pool!

kids wanted balcony view

the bed was comfy and the pull out worked well for our kids

the labor checking area was very small, and when other people were at the desk, my kids and i could not get to

pretty enough for a family of 4 ( with little kids)

easy location, parking, and free breakfast had tons of options

the staff was awesome - right from the check-in where the kids were given welcome goody bags to the unlimited

big deal for me, but definitely something to ask about if you have difficulty with stairs, small kids or whatever

we stayed on an executive room with a sofa and there was plenty of room for 2 adults and our 2 kids

centrally located. beauty building with kids of history.

they gave full bed for party of three. mom and 2 kids.

much service for kids, no welcome drink for kids

great staff. clean. smelt nice. nice bar / gym area

the best part was the bar lounge, great food drinks and bartender.

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

part of town to walk around right across the street from boston common and beantown grill and bar right next

crowds of drunk kids. rude bar-staff. lousy location for walking around.

good price but with that comes partying kids in the rooms

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find

the entire lobby is a bar and quite the social scene on the weekends

upgraded wifi should be included.

kids not allowed on the roof even before 6pm

lobby and rooftop bar has tons of loud obnoxious college kids

having a flex off with the guys in the gym

pet friendly and bed was flawless

loved the location of this property and the 24hr gym access. the room was spacious and modern.

outdoor private green space with bar service, lounge furniture, and lawn games in the evening for kids and adults

not usually a problem but with the kids a few extra channels would have been nice

shout-out to claire, who works at the front desk and remembered when i had checked in with my kids a month ago

around the area were came back, took a quick swim and sat outside with a glass of wine while the kids played

kids

kids obsessed with robot room service

this place is perfect. very comfortable bed and spotless room. bunk bed is fun for kids.

the bathroom sink is particularly small which for my 2 kids (20 and 16) they struggled to find space to put

so many activities for kids in the area, dining places and trader joe s 2 minutes walk away

t like the door to the bathroom it stuck and had to have my kids get me out

didn t like being charged a 7% kitchen fee when we only had drinks at the bar

the bar was a little pricey but then so is boston

we like room service so a lot can improve in this domain .

the gym was under reservation and you would have it to yourself for whenever

i really appreciated this as i havn't been to a gym since the beginning of the pandemic and it was great to

the kids loved the snacks in the room

the kids loved the donuts and cider on saturday night :) it was nice having snacks in the room as well

option, room was not ready for us as a family when checkin in late in the evening with tired kids

the butter pasta for kids from ruka should have been better

the room was spacious - had a king suite w a pullout sofa couch for the kids and the staff made up their bed

staff were so attentive and friendly. amazing location. perfect hotel for kids.

walls very thin, we could hear the conversation, tv, and kids in the room next to us.

best location i have found with kids

the walls are thin and we could hear kids screaming above us the garbage pick up early morning

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

during a snow storm with my 2 young kids for a tournament

the staff even had a special welcome gift for the kids

the grab a toy box for the kids was very thoughtful and cool

hotel was listed as having a pool, but it was under construction during our stay so our kids were a little

stayed one night with the kids and we walked everywhere

we enjoyed the pool, the rooms was comfortable and clean, and the kids loved the room service

pool for the kids, nice rooms, and a place to eat and even a small bar area

double levels of elevators was a tad annoying at first, but, as we had young kids with us, we found it comforting

restaurant was too fancy for kids and teens for supper

the onsite restaurant was not kid friendly, no kids menu available

the room service is excellent

room service got every item on my dinner order wrong

had difficulties during check in( booking took a payment but hotel had another information); mini bar was empty

only room service

we were disappointed that this property did not have a pool or spa facilities.

much not to like but the pool had kids jumping in it and it was 3ft deep and narrow the sauna was not working

3 ft deep that i couldn t do laps in it, especially when there kids in it t as well

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

my wife s birthday so i wanted to take her out to celebrate and enjoy a night out without the kids

made things with 2 kids a lot easier

we had a larger party and we were sat in our own room for breakfast which was perfect for our kids

it is very close to the boston tea party museum which is great educational tour for kids

the weekend approached i found myself having to come down earlier each morning to try and avoid kids

kids friendly

kids jumping and doing cannonballs in pool!

jacuzzi is small and there were kids in it

the location was a little further out walking around with kids. we had to uber a lot.

kids in jacuzzi and too many people

the kids loved the pool and i used the gym

the area , took kids to lawn on d

it isn't a good fit for families with small kids or more conservative people

a crowded loud nightclub at night with lots of young rude kids (underage

some weird creepy looking kids were hanging out right by the entrance one night blasting their god awful

are very friendly and there are a lot of extra services that are available free of charge (like early check in

room comfy with wifi, big tv and floor to ceiling windows

cool hotel, friendly staff, kids loved it.

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

our kids locked some items in

extremely disrespectful continuing their parties in the hallways after 2am and families with kids screaming

staff was so friendly and great with my kids

staff was so friendly and great with my kids

no spa available

needed to call for a bar of soap and wash cloths

to detail: serving the room service coffee (low quality) with cold milk considering the coffee costs almost 15

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

wasn t much around it. our room was close to the 24 hr gym so could hear weights

amazing room service

room service has changed

staff, clean room fast and simple to use room service

didn t hand me an item i stored with luggage for my kids s camp

they doted on my kids and absolutely made our trip

our flight got in very early morning and we were able to get an early check in as soon as we got there

location, extremely friendly staff, fantastic room, great bed, spacious, amazing bar and great service

staff, gym (peleton bike!), breakfast, and happy hour. location best in boston.

booked a big corner room with a view over the city, travelling with two kids

loved the amenities. the kids played in the pool and had a lot of fun.

our room has very large which was great with two teenage kids

no room service.

bed was very comfortable the bar and restaurant were great

was super busy and packed but had good coffee and yogurt and good value for families with kids

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater

this time i was with my kids and we enjoyed the

had $25 credit per night to use at the bar and the guy who was during checking in didn't tell us, the next day

friendly staff, excellent breakfast, flawless wifi, spacious room

for anyone travelling with kids, the crib was not suitable

we had originally planned on sharing the room with our 2 teenage kids but the pull out bed was not comfortable

we are local and stayed for fun. the kids liked the pool.

rooms thoughtful service (for example we were touched that the cleaners put our milk (for the kids) into the

three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

the breakfast was wonderful and had things all 3 of my kids liked, plus gluten free for me.

children (would have liked a pool if i had brought my kiddos) but perfect for a couple or older kids

the bar was set high during my recent trip to

wifi is sub-standard

during a recent stay we encountered hundreds of kids from a middle/high school volleyball tournament

kids are easily able to select their favorite channels and parents will get charges at the checkout

kids 16 yo were not allowed to fitness room even with parents supervision

had a pull out couch for our kids and housekeeping didn t touch it during our stay- was a little disappointing

unfortunately the hotel was hosting a model un conference and high school kids ruled the halls and were loud

the pool time we booked and s group of kids barged in and my kids had to wait even though we had booked

the kids and myself had a great time and i'd definitely stay here again

the hotel was very clean as it was new. the kids enjoyed the pool.

loved the welcome packages for my kids and the offer for them each to choose a complimentary snack and drink on

the park in front of the hotel, at the convention center was amazing for kids

one price and i was charged way more than i would have willingly spent for a weekend away with my kids

such a beautiful hotel the kids and i loved it

fine with me, my kids were tired of walking after a while

is spacious and since it was a suite great for traveling with kids, full kitchen is accessible

pool closed for maintenance and the kids were sent across the street to another hotel

would have been nice to sleep in on our one night away in 2 years from kids

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

the gym on site is clean with nice equipment

the decor and that you have the gym, office space/laptops accessible and bar area.

bar and restaurant area very accommodating and nice

fun for kids

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

gym is new and fairly large

quietness of rooms, breakfast included, pet friendly

s beautiful to look at, the reception staff is exemplary, it s pet friendly for our dog and the location is

no restaurant but a bar. those with their kids may need a family friendly restaurant.

noisy college kids on frat convention were morons - but hotel room and staff were great

booking could not be confirmed, kids were not included in the breakfast etc

have a problem with the key fobs, i changed at least 5 times, that bothered me or my kids because you can t

were some unsupervised kids that had rooms adjacent to our room and they were playing soccer at 10:30pm in the

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

bathroom & snack provided with the afternoon drink would of been great perk for the kids

good wifi connection

hotel was stunning!! our room had a wood burning fireplace!! location was incredible!

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the gym is too simple

it would have been nice to have a bigger gym.

asked for two rooms that where close to each other because i was a traveling with my kids and they put me on

also the kitchen could have some snacks or a vending machine for convenience (just an idea for improvement

location, staff, comfort, gym

wifi did not work

no gym no restaurant no laundry service rickety slow elevators