Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
who was very apologetic as after having a meal at the pub next door both ourselves and the kids were exhausted
30pm waking the kids but when asked staff knew nothing about it
our room was near reception and during the night there were kids running up and down the corridor and kept
then on the day we are told it's just croissants and there was nothing for our three kids to eat and we paid
packed bag with different things, (which you chose)including paper bowels and plastic spoons the kids struggled
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids running around at breakfast. bloody nightmare
the kids had their own beds and there was enough space for us
so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch
location for kids activities
were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
spacious rooms and perfect theme for the kids, they loved there stay and room.
had such a wonderful stay, the kids loved it
so well themed, in all areas not just the rooms. staff helpful and great with kids.
there were lots of activities for kids
was a little noisy as we stayed on the 2nd floor so there seemed to be kids running up and down or bouncing up
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
friendly and clean. great for kids
kids ate free which was brilliant
not be better,staff and food were amazing,kids loved the pool,loads of pubs and nice restaurants in sutton,
so had plenty of room especially with kids
the service was amazing the staff were very helpful and great for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was no netflix for kids to be entertained
monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids
also the location was great near the market, and a patk for the kids
kitchen wasn't very clean and also we stayed 7 nights and no one cleaned the room for so many days
the kitchen facilities and cleaning supplies were all very practical and efficient
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good & sat at window looking out at the view was pleasant while having my start a the
also staff member in the upstairs bar was away from the bar sitting casually on his mobile and keep me waiting
large comfy bed, clean linen and towels, large walk in shower, large flat screen tv and good free wifi
wifi did not work at all
was good, breakfast was excellent, good choice and nice food, perfect way to start the day
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids meals on the food menu were ridiculously over priced
strict to policy they call us at 11 am to check out though we checked end late night with tired kids which is
ate dinner, breakfast and a carvery lunch in the hotel
the bar reasonably priced, with good service
i had a particularly great chat with the bar manager, who was so friendly and made me feel right at home
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they even offer complimentary cookies and milk for kids, we didn t have it but it s a nice touch
waited over two hours to get our main course, some people had plates others didn't, staff are all kids and the
the breakfast is exceptional
my partner felt like she was being watched in the gym
outstanding service - in particular casey in the restaurant, rodger at reception and slaw at breakfast were
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
staff was friendly overall and nice to the kids
noisy people in rooms near me kids running about screaming
location with parking was excellent
clean and big room, clean bathroom, comfortable bed, good breakfast, friendly staff, strong wifi signal
comfortable clean room, the food in the restaurant was very good quality, the bar is very cosy with a warm
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
myself and 3 kids didn't sleep very well
the honesty bar was a very nice touch (i didn't take anything, honestly :)
the restaurant food is superb, and the bar is
very good facilities, excellent food, friendly staff, free parking.
wifi connection for me in the room was not great, but usable
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
here it is like visiting freinds, great food in the reastaurant and very helpful staff comes with parking which
wifi available
toilets in the public bar area where not up to the standard elsewhere and the floor was flooded
accessing the wifi seemed cumbersome (had to fill in a form) so we didn't bother
free parking was a bonus too
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing
the whole family came for a delicious meal, with a great kids menu
i thought breakfast buffett was a bit poor expected more cereals for kids
there was room service available and staff were all very nice
i thought breakfast buffett was a bit poor expected more cereals for kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went for wedding anniversary with kids
apart not getting wifi to my computer to work with their connection everything else was ok.
more parking facilities although these were managed very well by staff
the wifi could be better
was wonderful inside the hotel and on the outside area where bar is ( the whispering angle bar) however the one
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the tv was also fully equipped with streaming services too and the wifi was good
room service came did not return to each day so did not have new beddings or towels for the 3nights
i didnt have the password for wifi
the owner allowed us access and parking from early morning for the room we had booked for the evening
lighting in the staircase/by the doors ; wifi connexion
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
alot of noise from wedding party and kids running around
the kids absolutely loved the indoor pool, which added extra fun to our stay
we arrived late with 3 kids no room service or even crisps in
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
bed for kids in family room not very comfortable
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
atmosphere in the bar area with delightful attentive staff
nice hotel for single traveller with pet (or anyone of course)
could not find anything to complain about, only noticed that maybe needed more staff on the bar area in the
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
marta was a absolute joy to see serving the continental breakfast in the morning
loved the breakfast basket. highly recommended!
nice friendly bar staff on at the evening; quick service and direction up to room.
we had our room cleaned and fresh towels daily and a beautiful breakfast hamper delivered to our door each
room, great location, everything top notch, lots of nice touches including the breakfast basket and
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
of youngsters on the outside so we had to walk through the weed smoking mass not so nice with kids
london sw19 8np for 30 years unfortunately i m doing work to my property this friends off mine kids coming from
a bit noisy from bar next door
great location and car parking
que no ofrecieran room service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we were in was above kitchen could here staff late evening and laundry delivery early morning first morning
very large bedroom with lovely view of the golf course
no plug for bath and hidden costs for pet
bar great and even put sky sports on for
and, importantly, pet friendly
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids were running through the corridors in the night and the door is too heavy so when it opens or
we avoided all contact with mum that night even though she had the kids as we didn't want to tell over the
sounded like loads of kids having an argument but couldn't really work out what was going on
spacious family room, car parking available and great choice for breakfast.
no room service (breakfast)
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
plus the attendant seemed more focused on telling off kids if they moved any quicker than a slow walk than on
we weren't warned in advance so was pretty inconvenient small kids
lido is a bit noisy with kids
surprisingly expansive hotel with a good feel in a good location and the kids loved the pool
great place for kids they loved the pool and box hill
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
there are no sun-beds around and there are many kids doing swimming lessons
kids menu was great but huge portion sizes!
children love the indoor soft play area, kids swimming pool and the outdoor playground
everything the kids loved it
kids loved all the soft play areas, playground and gym facility. great weekend for us!
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
but the best thing was the little box for the kids - books, crayons, toys, games and mini marshmallows for
great mini bar options and sweet little toy basket for the kids
nice little touch with the borrow box of books and games for the kids, fresh milk in the fridge and great food
we particularly loved the addition of some kids toys/books and the hot chocolate supplies
there was a big double bed and bunk beds for the kids
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
time,one of the staff named megan was very helpful, caring and respectful towards i and my kids ( my kids both
spacious cafeteria, my kids could run around without disturbing other guests beds are very comfortable, we booked
there are lots of restaurants around but we took advantage of 'kids eat for free' offer available at the hotel
staff were very nice and helpful especially recommending breakfast options to kids
lots of kids running around in jim jams, but it was christmas after all!
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
your carpets are not clean and spindles missing on the stairs leaving big gaps kids can fall down
very poor wifi signal in 407.
comfy bed, good size desk, good wifi, usb charge points, iron/ironing board were in cupboard if needed, good
buffet breakfast had enough choice but was not very hot a little disappointed
was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids
i stayed with my 2 kids and felt very safe
some kids had got stuck in one of the lifts while we were trying to check in and emergency services were
very comfortable beds and good wifi, clean and well maintained
probably that it didn't have a bar but that was alright
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn
great for kids to run around
staff very underwhelming- except the barman who served us on saturday night gym should not be advertised as a
restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn
free wi-fi is useless and unusable. gym is a bit tired.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
can hear everything so the noisy kids that were running around until gone 11 were as annoying as hell
onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired
the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available
staff were friendly and the breakfast was very
of parking spaces
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
arrived and was greeted warmly by the lovely bar staff, checked in and went to my room
wifi was pretty inconsistent in the room, fine in the bar.
bar was good but a bit chilly
bar in the 1st floor of the
tv didn t really work as the wifi signal isn t very strong
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they were there for the duration and their young kids were making excessive noise, running around the apartment
wifi has decent speed, stable connection
kitchen sink is a bit blocked, after pouring boiled water the blockage gets less
having fully equipped kitchen saves you a lot of money, if you know how to cook)) this apart hotel is close to
single room has a lovely kitchenette and a private bathroom, bed is comfortable, they supply 24 hour hot water
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
bus, tram, train, tube everything was within a short walk, which was a game-changer with kids
staff friendly ud83eudd17 i just wished the tv in the room could connect to internet so the kids could watch
probably not the best for families with young kids if they plan to walk
guests are expected to park at a distant car park and walk back with their luggage and kids, which is very
really annoying as it was a night off from the kids
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
noisy. rooms and kids playing on the corridor all the time until late pm.
tiny and poorly explained that it s like a leisure centre in the way that the pool was full of kids
could not swim on saturday morning as they have kids lessons until midday
hotel, near busy road, tiny swimming pool for 150 room big hotel, kids were not allowed to swimming pool because
comments i would suggest that restaurant manager assesses the fruit bowl that is served on the kids menu
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the noise from the kitchen, road and the upstair kids running arround
kids loved the cereals
good breakfast the kids loved it.
no facilities for kids.
it also has lovely breakfast that my kids enjoyed
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
coffee selection and mini bar is great
good bar and
short staffed no instructions in room for heating/air conditioning, sky tv, about the hotel, room service
the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
here for two nights with 2 kids
i guess i have a tale to tell my kids (head to the negatives
t like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice
she arrange to change my kids room to be on the same floor
excellent room. excellent service. excellent wifi
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly staff, especially during breakfast, kids got christmas crackers every morning
tv channels for kids was not working they get bored but it is fine
we stayed in the hotel with 3 kids (11, 13 and 14) and 3
manoj was a great host & we recommend the waffles! my kids loved there
my kids really appreciated his support and how lovely he was towards them
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had lush green space around the property and kids enjoyed playing around
wish we had a bath for the kids!
it s very clean and nice for the family to stay especially the kids
rooms were good size and breakfast was excellent. and the pool was great for the kids.
it was very kid friendly. kids play area was a hit with my toddler.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
very crowded at times (especially during family time in the pool when all the grown-ups without kids would go
relax in the swimming pool during the day , however there were swimming classes in the pool and kids
we couldn't experience the pool as there were kids screaming in there, which i have no problem with but as we
pected on a saturday morning) & the pool during kid hours is loud as you could expect if kids playing, it emptied
we had a 24 hr break from our own kids, so would have preferred to use the spa earlier as open to children from
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
dispenser in the room was fitted 6 ft high up from the floor so wasn't usable by kids and even difficult for
i stayed with mu kids during our christmas holidays and we all feel very much at home
my hair dryer did not work & i used the one in my kids
wifi was not super fast. lights in passage above room didn't work.
wifi works well in all areas
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
not to many facilities, probs woudnt come with kids
we had to book two rooms and these were on separate floors, which made it tricky as we have kids aged 7 and 1
a beautiful experience , with parking unbelievable
the car parking signs as you enter warning of fines, not the best first impression.
parking is excellent
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there, the wedding party seemed to be from the essex area (judging by the accent) and let their kids (or
wanted to charge 60 for buffet breakfast for two adults and two kids
wedding, so it was cold where we were sat, (near the doors) they ran out of pastry's which the kids were
was very unhappy when using the spa as it was a cold swimming pool full of kids and no hydrotherapy
treat 2 nights away from kids, busy life etc
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
for safety reasons needs to be sorted a family with kids can be a problem if the slip
we did have a shower in our room, which was nice with having our kids with us
the tv didn't work!! with kids is a little bit hard!
i was in one of kids twin beds which were part of a family suite with someone else in the main double room
i couldn't let my kids touch anything in the toilet for any risk of contacting germs
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
was so disappointing - roast dinner was more like school dinners 35 pounds for a kids bed as cot was
food for room service
great breakfast, cool rooms, helpful staff, convenient parking.
lovely view through bar window
pet friendly
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a great touch that santa came to the table to meet the kids
a couple of things to keep the kids entertained would ve been nice so parents can enjoy a drink or two
cot and bunk bed for kids were set up prior to arrival
a couple of things to keep the kids entertained would’ve been nice so parents can enjoy a drink or two
this is the first hotel where i ve been charged an hourly rate for early check in, even when the room is
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we stayed one night with 3 young kids and then the 2nd night just as a couple
room service on sunday was a little slow
the reception and restaurant and bar staff amazing
a vacuum cleaner stored outside bedroom door with other laundry items stacked up
got early check in and a little helpful late check out
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming,
the pastries were not nice, the ones i add to kids snack not a nice breakfast
one night, it was particularly noisy from adjacent rooms with a familly with kids screaming and shouting until
offer light breakfast such as bread, fruit and pastries and hot drinks as well as smoothies for kids
in a room by the entrance, and could hear a lot of people coming and going, talking, laughing, kids squealing