Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi didn't work in my room. there were no conversation outlets. i had to go buy some.
bar in the 1st floor of the
two staff at check in/the bar were fantastic, very welcoming, great humour and really looked after us
very loud music in bar below until 11.30 on friday night.
and 30% off in bar for guests
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had the family room for our 4 grown up kids and for ourselves we had the cozy room - both were just perfect
i think the staff are lovely and the location is great to see my kids when i am down
very friendly and helpful with the kids
we did not try the breakfast, as it was too expensive for a family of 4, no kids discount, and looked like a
kids here in a twin room facing out to the construction work, so felt privacy was lacking
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
inviting bar and dining area
food / bar good and nice atmosphere
wifi dropping continuously
the wifi worked well though
nice breakfast basket waiting for us in the morning
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
cheerful and professional bar staff for literally the best negronis
we had room service, the room was well stocked with snacks and drinks of which we made good use - we had a
car park reduced security, lost individuality after takeover, now becoming like a chain hotel, wifi difficult
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
london sw19 8np for 30 years unfortunately i m doing work to my property this friends off mine kids coming from
of youngsters on the outside so we had to walk through the weed smoking mass not so nice with kids
you can eat it in your room or in the bar downstairs
everything was clear about our room, where breakfast was, the bar and lounge area
no room service
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i stayed with my 2 kids and felt very safe
bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids
some kids had got stuck in one of the lifts while we were trying to check in and emergency services were
wifi was reliable
a small bar fridge would have been a nice addition.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
location, great bar breakfast was superb and the rooms had a very nice element of design and cleanliness
location, right across the road from the train station and next to a great bar but very peaceful at night
they are flexible and allowed an early check in and late check out, which was very helpful
no room service - kitchen closes too early (at least on a sunday)
recommend the alma, train stop at the front door, lovely room, most comfortable bedding, room service fantastic
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean hotel with comfy beds and a decent breakfast staff were accommodating and caring when my kids were sick
it could be a bit noisy if there were kids next door.
kids running around the hallway, not enough hangers, light for bathroom was outside bathroom, lift
we got early check in so was very pleased as we could get rid of luggage
it could be a bit noisy if there were kids next door.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
lighting in the staircase/by the doors ; wifi connexion
prompt communication back from hotel and on site parking great bonus .
there was room service every day also if you wanted it
i had a room at the top of the hotel, was nice and quiet and had excellent wifi
clean, nice hot shower, flexible with parking, quiet area walkable to the station and centre
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
at the same time they offered us and the kids drinks and treats
sofa bed for the kids was really uncomfortable.
interacted with the kids, showed an interest in us, could not do enough, was really chatty and welcoming
we literally needed an umbrella to get in/out the room we got kids first to be safe and returned back to check
the room is small if you travel with two kids.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
locksmith specialist visit would be welcome as my kids had some issues with the door lock
+ the hotels restaurant, bar and beer garden welcome guests with a very nice and warm atmosphere (what a pitty
they are very pet friendly as well, we took our small dog and he enjoyed every part of the stay
each and every one of them from the check in to the bar and restaurant, to the night manager
location, lively bar with garden, beautiful decor, excellent food in the restaurant, attentive and friendly
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
when i asked them where my kids ( age 3 and 2) were going to sleep he did no have an answer and said was our
my kids and i enjoyed would definately stay here again
hotel was really great, the room of 46 m2 was large enough for our family of 4 (2 adults and 2 kids)
supposed to be a relaxing few days/nights whilst the kids were at my folks place
staff where very helpful, l requested for early check in and tge team was very helpful and l managed tocheck in
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
great bar
had poor to non-existent wifi at times, which, combined with a smart tv (which would have been excellent, except
were on the top floor and the wifi was pretty hit and miss
the bar downstairs was fantastic, and the food was delicious
hotel, excellent bar and drinks
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room we stayed in was quite small for an adult and 2 kids
with overground around the corner and fulham road at chelsea stadium in walking distance for kids 4 and upud8
my kids are also asking to return
the location is excellent, if you have kids, there is a playground and lovely walks by the river nearby
it did exactly what we needed and catered for the kids.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
booked 2 rooms, one for us, one for the kids
comfortable and the kids had a hot chocolate when we arrived
wifi reception was very poor or not at all (our room was on the top floor)
one other small thing - on one day of my 4 night stay, room service knocked and i needed some time to get ready
apartment there is a living room (books and tv, comfy couch, closet for stuff), a fully equipped kitchen (you
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
noisy kids in the hallway.
nice large suite and good breakfast. spa was full of kids so not very relaxing
kids were not able to sleep
very quiet at night which is important with young kids
tv reception wasn t good in room, and kids couldn t stand up in pool (was bit deep for them)
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
pub was noisy - had kids screaming down a microphone for hours on a sunday evening
nice warm shower and kids beds were comfortable
wifi didn't work
amazing foods, until the comfort of the bedroom, an amazing shower and also the facilities and wifi
didn't use the wifi really
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
bed was big enough for myself and 2 kids 8&5, didn t need sofa bed made up
very spacious rooms for the kids and large beds. very clean!
for what it was and the chelsea curtains are old and made it look like kids bedroom
the complex itself is fantastic and a real novelty for kids, particularly chelsea fans such as ours - it provides
great location and great with the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
bed for kids in family room not very comfortable
we arrived late with 3 kids no room service or even crisps in
alot of noise from wedding party and kids running around
the kids absolutely loved the indoor pool, which added extra fun to our stay
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was good location & staff were lovely kids loved ther time
the kids also got a little goody bag on their bed
my kids room bath tub was stopped up and they had to use a spoon to keep the drain open
kids running round the hotel at all hours doors slamming on floor below
nice ambience. good quiet atmosphere in the bar area. kids welcomed. good location.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was nothing i didn t like, would be be helpful just to have details ref wifi in room and tv didn t have wifi
loved the breakfast and room service, staff were all super friendly
if the tv could connect to devices through wifi it would a great advantage
the hotel didnt have laundry service of its own but recommended a company, and i had trouble with it
we shared a pizza and chips in the bar at the hotel, and it was a bonus that my son could watch the f1 on the
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
good wifi
loved the bar area
they were also able to facilitate an early check in for us
friendly staff greeting us and also free wifi in the room
the bar sold fabulous, beer and the staff were friendly
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beds in one spacious room - great for city break with 4 kids super friendly staff breakfast simple but all we
hotel is situated very close to underground station (7min walk with kids), but you can t expect a quiet location
was a good size to fit 2 adults and 2 kids, building was lovely and staff were friendly
i would definitely recommend as the room was great for my 3 kids and staff were friendly
it was very cold as the heating wasn't on very often, which is not good if you have small kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
don t let the door close without the key after 11pm, no staff on site to open the door with our kids in the
the wifi had conked off and she ended up staying the whole night to ensure guests cud get in
the kitchen set up was a bonus and the fan was helpful in the heat
no instructions on wifi in sister place - had to ask
i appreciated having a the little kitchenette station in my room
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
shower very small and wifi and phone signal not that good on lower ground floor
wifi, facilities, room service, customer service, and everthing apart from the room size
due to covid-19 room service is only every 4 days
with everything at the reach of your hand (subway, trains, buses, restaurants, supermarkets, laundrys)
good laundry near by
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we could hear kids playing on the top floor - not just running but screaming
control the heating from the bedroom had to go up to front desk which meant i also had to take my kids with me
staff always smiling, made me and my kids feel welcome didn't get to have the breakfast as was in to much of a
the breakfast was extremely budget and resembled something you'd give kids as a snack on a school trip
the triple toom was mine as had two kids and there was 2 wires hanging out of the walls bound in tape collecting
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
my kids room was a little bigger but had lose floor boards
location, size of the room, nice view to a garden, good wifi
very minor problem and was easy to sort out so no big issue wifi was a bit slow at times
shower was small...but it is europe, so it is to be expected. wifi was just ok.
staff were kind and helpful and the bathroom was very clean & the tv had gordon ramsey s hells kitchen so
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
was just off the elevator and backed on to a children s play area where you could hear all the kids playing
however, it was pleasant to hear the kids playing
next door to a school. kids in at 8 am
morning it was very loud with kids screaming in a school or
he made sure we get a suitable room for the four of us (two adults and two kids) because i mistakenly booked
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had a 4 poster bed and a pull out bed for myself and my kids and we couldn't watch a film together without
i can even hear the person renting upstairs doing his laundry
only downside was bar was closed and plastic plates for breakfast but guess this down to covid
breakfast
the wifi signal in my room (11) wasn't very strong.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
typical death trap if traveling with kids
wifi was always excellent
breakfast was a highlight: the salmon sandwich was delicious, there was a great variety of coffees
wifi was unusable
great location, staff very friendly. breakfast was lovely. would stay here again
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids were staying with us and the staff came to make their beds
some hot chocolate for the kids would be nice and more selection
was good but could be long waits and really busy especially weekends with kids running around
double bed with sofa which opens up to 2 single which is excellent for family of 2 adults and 2 kids
room a bit small wifi not very strong so kids struggled to use tablets
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
on 7th july the rude staff refused at least 10 families while i was there with kids and luggages
with my two kids, the room and bathroom was very small for three of us with limited storage space and only one
i was left with my wife and 5 kids after 8pm in central london without any accommodation or help from booking
this was much appreciated especially since we were travelling with kids
we had two rooms, we parents slept in other room and adult kids with their friend in another one
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
in there, there's a hot chocolate, tea, have also coffee, hair dryer, ironing board, very fast wifi
liked the convenience of the area, the hotel was lovely inside with a variety and a great breakfast
tube tidy modern rooms with a bit of fancy free drinks vouchers discount on food nice shower good wifi strong
food both dinners and breakfast are delicious
the staff couldn t have been friendlier, we even managed to score an early check in at 9am as they were a
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
space available at breakfast for families with three kids
the service and breakfast were amazing. really happy with the location, ideal for kids
again on the main menu of the restaurant there wasn t any real choice for kids
me and my partner stayed with our two kids and even though there was four of us we found the room to be spacious
we had to have 2 rooms due to having 3 kids with us
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
after arriving at the hotel very late at night, our kids really needed to rest, but we were woken up many
thanks so much for being so wonderful to us and our adult kids you are a treasure and next time in london we
we couldn't sleep the whole night and kids were afraid as fights were going on in the street
family room had 2 twins for the kids and a full size for parents but also had a long couch
wifi signal was not available in my room
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
wifi temperamental
the service at breakfast was quick and simple and the food was nice and filling
the wifi sometimes was a little dodgy, but it generally wasn't a problem.
wifi not great and water ud83dudebf not always hot but that might of been us in fairness
good breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
continental breakfast ok complimentary pay extra to upgrade.nice coffee.
about the free wifi connection
would have been nice if the bar was open in the evening
the hotel was very cozy and the breakfast was awesome
limited wifi. bed sheets could have been changed during my two week stay.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
a large family room in the basement was travelling with kids
not ideal especially with 2 kids
near the bus station and tube which will save time from walking especially when travelling with kids
the family room easily accommodated my husband and i and our three kids under 12
i don't understand how can such a great hotel with a great staff put a family with kids to a freezing room
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good for kids, too, location, close to public transport and restaurant street, nice
breakfast for kids. had to place order twice to get it right. too much fat on the bacon.
we stayed with our 3 kids for 9 nights
a large room in london is a treat. breakfast for the kids was great.
second, the breakfast was quite good and the kids were happy with the pancake option
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
though not safe with kids or pets
wifi was good but timed out, which was disconcerting
wifi is the worst
breakfast was absolutely fine, plenty of choice and not too much
the staff was very friendly and the breakfast was nice
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the only issue was the wifi which was slow and a bit patchy
alone so twin bed room was ample room for luggage and still move around bathroom big enough wifi good shower
i missed a microwave but still manageable without. the wifi wasn t always the best,
good free wifi
management also allowed a late check
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast looked a bit basic so i didn't have it, though on the plus side it looked adequate and
very tiny room and had we decided to include breakfast we would have been very disappointed.
would have liked a cooked breakfast
continental breakfast was plentiful, with freshly baked pastries
breakfast was very poor for this price.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
were traveling with 4 babies, they accommodated to most of our requests and even played with our kids whenever
only 2 lefts which is very hard to get in during the breakfast timing and u have kids and buggy
booked this hotel for me and my 2 kids both mid 20s they loved it and so did i it was nice and clean friendly
family friendly sofa bed is ok for two kids or one
kids were well fed from the extensive breakfast prior to taking off for the day
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
breakfast only full fat milk, no choice of semi skimmed or skimmed, no cereal for kids, maybe a full english
i was with kids and elderly parents
the staff were so friendly especially towards the kids
i lost my phone, so was heavily reliant on the wifi, but had to leave the hotel on several occasions to use
hotel owner person told janitor to do room service, because she apologise i said i dont, because i taking care
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the kids room was not clean - had mcdonalds wrappings etc in it when they entered
it broke in our kids room too but my kids never said anything to us so we didn t know about it until the day
excellent breakfast and staff couldn t have been more welcoming to us and the kids
wasn t great but i understand they are having to do room service only, so bound to have teething problems as
excellent breakfast and staff couldn’t have been more welcoming to us and the kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
good about the place the receptionist had her kids running around and the place stunk of
good about the place the receptionist had her kids running around and the place stunk of
we were ok but might be difficult for oldee customers and people with lots of luggage and small kids
wifi is bad on upper floor
rooms & suites do not provide breakfasts but there was a kitchen with full equipment
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the place was spotless and the staff were very friendly and helpful and great with the kids
we had a family room, two kids and two adults
the selection of food was amazing and the kids loved the muffins and
breakfast was rather good - even kids weren't disappointed
it is a family friendly hotel so perfect for a holiday in london with young kids