Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi, for the first time gave us some problems
no room service . for the price this should of been included . dated decor needs updating
for breakfast on monday morning
great breakfast, hotel sat in a beautiful location
the petals on the bed were a very nice touch!!
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we avoided all contact with mum that night even though she had the kids as we didn't want to tell over the
also kids were running through the corridors in the night and the door is too heavy so when it opens or
sounded like loads of kids having an argument but couldn't really work out what was going on
no room service for breakfast
parking and wifi
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
lots of kids running around in jim jams, but it was christmas after all!
there are lots of restaurants around but we took advantage of 'kids eat for free' offer available at the hotel
time,one of the staff named megan was very helpful, caring and respectful towards i and my kids ( my kids both
room had two large beds, but my kids are quite big now and both genders, so an option for separate beds would
spacious cafeteria, my kids could run around without disturbing other guests beds are very comfortable, we booked
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
accessing the wifi seemed cumbersome (had to fill in a form) so we didn't bother
could not log in to wifi for more than a minute before it dropped out and you had to log in again, so didn't
lovely bar area and good atmosphere
there was also a selection of bar snacks presented in the room but some items on the price list were not on
rooms were lovely and clean, the bar and dining area were lovely too
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
noisy people in rooms near me kids running about screaming
staff was friendly overall and nice to the kids
parking was great
breakfast was excellent dining and bar area are also excellent
bar food and restaurant was also excellent
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast had a lot of
open wifi, not good. a security liability for the guests
a fire alarm due to some issue in the breakfast room but we can't blame the property
was good, breakfast was excellent, good choice and nice food, perfect way to start the day
bar tender azif ( almost sure that s it) was very helpful with guidelines for the stay
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also the location was great near the market, and a patk for the kids
was no netflix for kids to be entertained
monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids
nice bed, nice kitchen, nice amenities
i had two rooms with all kitchen and laundry equipment
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they were there for the duration and their young kids were making excessive noise, running around the apartment
didnt expect there is a kitchen,quite and its too big for two people,im planning to book for xmas eve till 27
the wifi signal was good (i used it for emails and some surfing)
bath, little kitchen, everything
clean, warm, spacious room with fridge, kitchenette and utensils had everything needed.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
kids ate free which was brilliant
had a lovely stay kids enjoyed the pool and dinner and breakfast
friendly and clean. great for kids
good facilities and kids love the swimming pool
the service was amazing the staff were very helpful and great for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff friendly ud83eudd17 i just wished the tv in the room could connect to internet so the kids could watch
guests are expected to park at a distant car park and walk back with their luggage and kids, which is very
really annoying as it was a night off from the kids
bus, tram, train, tube everything was within a short walk, which was a game-changer with kids
probably not the best for families with young kids if they plan to walk
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
here for two nights with 2 kids
she arrange to change my kids room to be on the same floor
t like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice
i guess i have a tale to tell my kids (head to the negatives
wifi was a major plus for this stay as work commitments were on going
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
so attentive to both kids & me we loved it
manoj was very friendly and kind helping us with our kids
my kids really appreciated his support and how lovely he was towards them
the kids didnt luke the eggs or sausage.
staff went out of their way to do all possible to make sure our kids had a great time and even at breakfast made
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it also has lovely breakfast that my kids enjoyed
good breakfast the kids loved it.
the noise from the kitchen, road and the upstair kids running arround
no facilities for kids.
kids loved the cereals
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pastries were not nice, the ones i add to kids snack not a nice breakfast
in a room by the entrance, and could hear a lot of people coming and going, talking, laughing, kids squealing
offer light breakfast such as bread, fruit and pastries and hot drinks as well as smoothies for kids
impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming,
one night, it was particularly noisy from adjacent rooms with a familly with kids screaming and shouting until
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a little cramped for our growing kids on a sofa bed in a family room but otherwise great.
so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch
were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running
some noisy kids in the corridors all hours - not your fault
location for kids activities
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
for safety reasons needs to be sorted a family with kids can be a problem if the slip
i was in one of kids twin beds which were part of a family suite with someone else in the main double room
we did have a shower in our room, which was nice with having our kids with us
the tv didn't work!! with kids is a little bit hard!
i couldn't let my kids touch anything in the toilet for any risk of contacting germs
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
your carpets are not clean and spindles missing on the stairs leaving big gaps kids can fall down
we ordered room service and the food was very tasty
it's easily accessible. the breakfast is good. staff are courteous and helpful at all times.
helpful staff good position with parking and wifi
was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
really strong wifi all over, it's extremely clean and tidy and a good selection of ales/ lagers and spirits
breakfast choice was good and beautifully cooked
lovely room very friendly staff great breakfast
breakfast was excellent
location and parking, very friendly and helpful staff, excellent breakfast a good pint and evening meal in
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
people staying were very inconsiderate and were shouting, banging doors and kids screaming as they ran up and
who was very apologetic as after having a meal at the pub next door both ourselves and the kids were exhausted
our room was near reception and during the night there were kids running up and down the corridor and kept
then on the day we are told it's just croissants and there was nothing for our three kids to eat and we paid
packed bag with different things, (which you chose)including paper bowels and plastic spoons the kids struggled
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
our room was also of good size so it was good as we had kids with us, also we really enjoyed the fact that
there's a lot for kids to do both at the hotel and in the area, so it's great for families
health spa, although nice got quite busy with kids (but it was bank holiday) which no one was policing and the
room, friendly and helpful staff great service for the kids
friendly staff, brilliant health centre, good kids entertainment in area nearby, great afternoon
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
of youngsters on the outside so we had to walk through the weed smoking mass not so nice with kids
london sw19 8np for 30 years unfortunately i m doing work to my property this friends off mine kids coming from
wifi was not great.
you can eat it in your room or in the bar downstairs
free parking and great staff
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
would only be improved by a kids breakfast option i reckon, something simple like toast or maybe a nice (less
we are local to the area, so i booked this for my wife to give her a night off from the kids
there's a lovely big park opposite the hotel which is ideal for walking the kids or the dog
the staff were so friendly and the venue had a really nice atmosphere in the bar and restaurant
no wifi in room
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
free parking
easy to access, good parking and good sized rooms
very clean and comfortable. the parking is an absolute bonus.
i had a room at the top of the hotel, was nice and quiet and had excellent wifi
free tea and coffee in room and good wifi
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i stayed with my 2 kids and felt very safe
bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids
some kids had got stuck in one of the lifts while we were trying to check in and emergency services were
there was a small bar area at reception if you wished to purchase drinks
wifi was a little temperamental and didn't work as good as i expected.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn
great for kids to run around
restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn
the room was so small that the person bringing in room service could barely fit
have been a little more clear regarding whether there was room service over the christmas period in advance
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
so well themed, in all areas not just the rooms. staff helpful and great with kids.
can't fault anything about my stay this is my 2nd year staying with the kids i will be back next
we arrived early, got a great parking place and our room was ready 2 hours early amazing rooms kids loved their
food was not the best, for the kids there were only a few options and adult portions were small, it was also
interiors was quite fun the mini arcade and the splash pool was a hit with my kids and obviously the close
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
communicated, so we ended up missing breakfast in the 2nd morning, making me put up with hungry kids for a little
no telephone in room weak wifi no bins no lift no facility and cot for kids
it was a bit difficult with the kids in regards to safety
nice place for kids, a nice park is nearby with playground and lots of water birds and squirels that kids can
window in our kids' room was broken and couldn't be opened; their room was very hot
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
the room service meals were very nice
very comfortable rooms, great location and the staff were very good, particularly the bar staff.
could not find anything to complain about, only noticed that maybe needed more staff on the bar area in the
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
close to the tube - room was clean - bar was okay and with good prices - shower was okay
wifi was pretty inconsistent in the room, fine in the bar.
the wifi didn't work in my room. there were no conversation outlets. i had to go buy some.
very loud music in bar below until 11.30 on friday night.
bar was good but a bit chilly
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had our room cleaned and fresh towels daily and a beautiful breakfast hamper delivered to our door each
room and staff , lovely picnic basket by the door in the morning with breakfast options in it was very nice
inviting bar and dining area
location, room comfort, breakfast, the landlady :)
room, great location, everything top notch, lots of nice touches including the breakfast basket and
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
had poor to non-existent wifi at times, which, combined with a smart tv (which would have been excellent, except
food in bar was lovely and 50% off for residents a welcome bonus
and although the staff was very friendly in general, one of the bar girls who served us when we arrived with
but there is a lift so no major problem and if you re a smoker no dedicated area to sit out of bar hours to
were on the top floor and the wifi was pretty hit and miss
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if you have kids, it s not really suitable
g using the tv, wifi , coffee machine
parking at the back of the hotel particularly good
wifi was occasionally a little dodgy, but that is the only criticism, and it certainly didn't cause
wifi quality was altogether poor
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
booked 2 rooms, one for us, one for the kids
comfortable and the kids had a hot chocolate when we arrived
one other small thing - on one day of my 4 night stay, room service knocked and i needed some time to get ready
and best of all free wifi and and also netflix, youtube etc
hotel now has really nice self contained apartments - lounge, bedroom, kitchen and bathroom
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
pool, it should be mentioned that it gets over run with excited kids, packed and noisy
pool was super crowded with lots of kids, as it s open to the public
lido is a bit noisy with kids
we weren't warned in advance so was pretty inconvenient small kids
plus the attendant seemed more focused on telling off kids if they moved any quicker than a slow walk than on
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
bed for kids in family room not very comfortable
we arrived late with 3 kids no room service or even crisps in
request a super deluxe room for 3 people- 1 adult and 2 kids
alot of noise from wedding party and kids running around
the kids absolutely loved the indoor pool, which added extra fun to our stay
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids had a sofa bed each
there were 2 sofa beds so both kids had their own bed
the air conditioning made the odd noise through the night that woke the kids up briefly
maybe it was a bit noisy from the bar when it's night. but it didn't affect my sleep.
the best hotel i've ever stayed in
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids meals on the food menu were ridiculously over priced
strict to policy they call us at 11 am to check out though we checked end late night with tired kids which is
all staff especially the manager was very nice and even made us a full english breakfast after being late getting
wifi was bad
on arrival pm, on 28th head waiter at breakfast on 29th was efficient and exceptional at a busy time