Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wasn't already half in i would have asked to change rooms as it was like trying to shower with a kids watering
location was great by the river, the rooms very comfortable for adults and kids, and the staff made if for us
unfortunately, there was also a family with kids shouting, playing & crying in the next room
kids had so much fun exploring the marina wildlife and there is a rope swing for them to play on
wifi not strong in rooms.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids friendly
the staff were amazing with my kids
wish we had a bath for the kids!
had lush green space around the property and kids enjoyed playing around
rooms were good size and breakfast was excellent. and the pool was great for the kids.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a couple of things to keep the kids entertained would ve been nice so parents can enjoy a drink or two
cot and bunk bed for kids were set up prior to arrival
a great touch that santa came to the table to meet the kids
cost of drinks at bar were very expensive!
upon arrival we ordered room service which did take quite a while, but when ringing down they were more than
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had to park on sainsbury's car park which is a short walk away but when you have luggage and kids not very
good selection of drinks and food incl kids menu which was fairly priced
and i was happy i could get an extra bed at no cost since i was travelling with husband and two kids
but they did change them quickly for us although we no longer had twin beds we had doubled but kids didn t
hotel was just a 5 minute drive to thorpe park so we weren t rushing with the kids in the morning
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
free parking also the free wifi which my kids loved, which helped me and my partner to relax
swimming pool for the kids would have made this perfect, given the price
didn't like the fact that most of the tv channels were not working, we had 3 kids and only 1 cartoon channel
great view which the kids
there s no swimming pool for the kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the noise from kids using the place as a playground is unreal
it was a great place and even the kids love it
was very accommodating to all of the kids and helped find medical care for a sick little one
scruffy exterior , noisy with kids running about
price, kids playing in the corridor, people wandering around having loud conversations in the early hours
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
excellent for a family. we had two separate beds for the kids in addition to our bed.
door slamming was a real problem and there was no way of stopping doors from slamming shut as the kids ran riot
not much choice for the kids
size was good as having kids
the swimming pool was fantastic, and the kids really enjoyed it
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had 3 kids: 5, 9 & 11
breakfast was generous with great coffee
great bar and restaurant/food
wonderful breakfast, large choice & quite delicious
breakfast has so much choice
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
myself and 3 kids didn't sleep very well
wifi was not great - kept dropping out
the restaurant food is superb, and the bar is
staff, location, clean , car parking
wifi connection for me in the room was not great, but usable
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
noisy. rooms and kids playing on the corridor all the time until late pm.
hotel, near busy road, tiny swimming pool for 150 room big hotel, kids were not allowed to swimming pool because
tiny and poorly explained that it s like a leisure centre in the way that the pool was full of kids
comments i would suggest that restaurant manager assesses the fruit bowl that is served on the kids menu
could not swim on saturday morning as they have kids lessons until midday
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
flight was delayed a day and the staff were so kind and helpful to us as a family with 3 small kids
alan saw we were very tired from our trip to the hotel, with lots of baggage and 2 young kids
i stayed for 2 nights with my husband and 3 young kids
is not the hotels fault but i think emirates cabin people are the most noisy kids i have ever seen, so you can
everything kids & me loved the fantastic food location & facilities as well as luxury
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave us the opportunity to get to our rooms early which was so grateful as we are with small kids
it was a great place to stay, and we had a memorable vacation with our kids and grandkids
kids loved the christmas lights and decorations
no shop in terminal 4 so had to track it to terminal 2 with the kids which was a bit difficult.
doesn't have a swimming pool and kids' play zone
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
comfortable and the kids like the room and comfort of the bed
my kids went wild seeing it because they knew it out of videogame or something in the internet
would be nice if they can provide a play area for young kids
kids can diner free with mom and dad
door in dining room bangs loudly when used by staff noisy guests and kids running up and down the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
to be by the pool which wasn t crowded there are kids hours (8-10 and 4-6pm)
no kids menu
- they employ kids who have little if any experience in the industry i would avoid this place for sure - dreadful
garden the pool the room the bathroom the television the staff the valet parking the staff
there was no qr code in the room to use the room service app
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went for wedding anniversary with kids
we arrived in the evening, so choice of any room service was limited, apart from meals from main menu, needs
there's not much parking
excellent room service and food was delicious
stayed there before and after our wedding and they left rose petals on the bed for us
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
loved that my kids and partner enjoyed the freedom of being able to do what they liked and i knew they was
plenty to do and see for adults and kids
very family friendly - the kids particularly loved the little play teepee in the room
everything, especially kids club
it's a fantastic hotel for families with kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
kids being loud jumping in the pool but sorted very well
absolutely beautiful my kids loved it.
hotel was advertised that kids under 12 could use swimming pool up to 6pm but under 18 could use it till 8 pm
on weekend pool gets very busy and every guest is allowed but then it gets better after 6pm the kids are gone
staff, very helpful, lovely hotel, kids loved the pool
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
are a family of 5 (2 adults and 3 young kids) so i requested to stay together in the junior suite which has 2
comfortable bed, quiet, no noisy guests banging doors or kids running up and the corridors
absolutely no way to get to t4 or t5 if you have too much lugagge or kids or a dog unless a very expensive taxi
fried eggs were like rubber kids toys
honestly, even when with kids this made our journey so much easier and stress free
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
imagine how excited my kids were when they could eat unlimited pancakes and waffles (one at a time) at the
kids friendly location
beyond to make sure we were comfortable and that my daughter had everything she needed such as a kids menu,
friendly, helpful and understanding staff (with kids always difficult to find right rooms & booking didn't go
love the 2 double bed room, perfect for me and y 2 young kids, was able to get a well rested sleep in my own
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
family room, loved the bunk beds for the kids, nice touches for the family like top trumps game, books and
room was clean and staff were nice to us and the kids.
we particularly loved the addition of some kids toys/books and the hot chocolate supplies
nice little touch with the borrow box of books and games for the kids, fresh milk in the fridge and great food
family room was excellent and the kids particularly enjoyed the toy box that was in the room too
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
walls were thin, could hear family with small kids in next room
no free bottle water, we arrived at 11:45pm with two kids and carrying 5 large cases and 4 big hand carry bags
location! perfect for getting to an early flight with little kids
it's so narrow. i think it's fit for a business traveler which has no accompanied kids.
accessing the wifi was difficult for iphone
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
strict to policy they call us at 11 am to check out though we checked end late night with tired kids which is
also kids meals on the food menu were ridiculously over priced
wifi was great and reliable
early check in & late check out without charge
good breakfast, efficient and friendly staff, car parking, good location
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they gave us an upgrade but frankly who care when your kids are 2 floors away
while staying there a group of guess we re running around with their kids for over an hour through the bar,
we ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7
in short - very limited choice, also on the menu (no kids menu)
very continent, my wife and kids stay there every time they travel as they are used to it and get a good sleep
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the rooms were immaculate, and our room even had an adjoining door with our kids, without us even asking for
absolutely enjoyed the breakfast and dinner in the restaurant, however, limited options for kids on both the
other than the screaming kids in the corridor but that s no fault of the hotel just inconsiderate
great, gym good (but no attendants apart from a couple of little kids behind the counter talking to their mothers
turned out the single bed was meant for kids under 12 years oldand my daughter is an adjlt if 20 years old
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
secure parking is a bonus
wifi worked well
wifi is a little intermittent, needs a booster in the reception area otherwise you cannot receive
very central location with free parking
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the rooms were spacious and for kids the pool was great
food is good... my kids love the pool..
a travel cot for my youngest, showers were really nice after a day of travelling with two young kids
room was comfortable and the kids loved every bit of our 3 night stay especially the smart tv
the exc lounge great experience with kids they should advertise it more as i never knew what this serice was
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
spent 2 nights here (family with kids)
small room -resort not the best place for kids - not a lot to do (head to cala d or for more action) -food
little american bar but nothing for kids to eat , and other restaurant was indian, great for me but had to order
swimming opening at 4pm .. not obvious when booking , kids very annoyed
really big rooms even with 2 queen size beds still had room for kids to play
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
frustrating because we had just come from a long flight and i really wanted to get the kids to bed
dinner exceeded expectations and kids menu was a hit for my two
had dinner at the hotel and was pleasantly surprised - kids menu was great and we all loved our food
didn t see a single kids during our stay here
a family room, it had a bar fridge which kids could curiously open and play with and charge to the
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
both our rooms (wife and mine, two kids in other room) looked they had been broken into several times (prior
can't imagine how it would have been for any parent trying to get their babies or kids up with everything else
kids in the hallway until 10 or so
although we didn't use it, liked the late check out option
supposed to be 24hr room service oh sandwich and ice
Booking Options
Kid Friendly, Avaialable Crib
noisy restaurant. allowed kids to run around screaming.
served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids
worse thing, 1am a family in next room had a fight, screaming kids, slamming doors went on until 4am
sky bar is absolute hit, especially when you travel with kids
great location - great rooms with great views, comfortable beds and a great bar on the roof.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
staff were not overly friendly and there were limited dinner options for kids.
is a connecting door between the two rooms which is super nice for family traveling with young kids
food in the restaurant is reasonably priced and nice, includes a kids menu
close to the airport. a park with playground for kids behind the hotel was also a plus
bed for 2 kids on the small side
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we ended up having to cross a very busy road with two kids in tow it would help if they provided more clear
good pizza restaurant onsite, great for kids
had a family room with a sofa made up for 2 kids; but the kids blanket was for 1 person only
we had kids with us and when we first entered our room the pull-out couch was out and made up for the kids
is fairly small for 2 adults and 2 kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we were 1 adult and 2 kids over 5 so would have had to pay over 20 pounds for a shuttle and we d just missed
there was a used kids nappy in our room when we arrived. we reported it to desk staff.
as the inner court was full of screaming kids - sorry but i need my sleep before flying early
breakfast buffet was great.. kids would like to say best little sausages ever..
it was good to have rooms that connect for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
the indoor swimming pool is highly relax for family with kids
kids loved all the soft play areas, playground and gym facility. great weekend for us!
the playground for kids are amazing, with very thoughtful soft mat under
children love the indoor soft play area, kids swimming pool and the outdoor playground
there are no sun-beds around and there are many kids doing swimming lessons
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the best part is parking is free
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i thought breakfast buffett was a bit poor expected more cereals for kids
the whole family came for a delicious meal, with a great kids menu
i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing
for an early check in and room was ready when i arrived at 11
i thought breakfast buffett was a bit poor expected more cereals for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the only minor change if possible would be to introduce kids rate for breakfast as a 10 for my 7 yo was a
well nothing really i went with kids and it was ok
lower floor can be a bit noisey . school kids stayed. so not really fault
bath road close to hounslow market and family rooms are good enough to accomodate 2 adults and 2 kids
location/ convenience after getting off flight late in the evening with 3 young kids.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids and i had a very comfortable stay
could hear noise coming from outside the room during the night talking loudly & kids running.
limited options for dining with kids and pricey.
it was a little expensive, but worth it to have the separate sleeping quarters for the kids.
the comfortability and the fact that my kids were also pleased with it
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
noisy kids next door, overcrowded room with bunk beds.
there was no children's menu and had to pay full menu price for 3 kids
paying 252 for the hotel, not to be able to take my 3 kids into the swimming pool after a long transit on the
swimming pool was nice and enjoyed by the kids after we arrived - 5 per person additional charge
full of kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
not much to do at the hotel for families, the only channel for kids was out of service
not access parking via lift, and had to pay extra for parking - given the price kids had to pay for breakfast
moved into the hotel 2 days before we left london so we could take the kids to legoland
with luggage - although i must commend a female staff that saw me struggling with luggage and 2 kids and offered
free things for kids- very cool.
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
modern and funky with games for the kids large and small, bar, lots different interesting seating areas and
the games for the kids on the evening and the breakfast was fresh tasty and had something for everyone in the
was exactly as we would appreciate as a couple without a child, yet also very accommodating for kids, so we
kids can play pool, ping pong, or giant jenga
a games space which is perfect for teenage kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
was comfortable and quiet kids meals are very good and great value perfect for early morning flights from heathrow
kids especially enjoyed this
close to the terminal 5 and if you with kids under 15 yrs old they ride free on the city
kids loved
paying for car park,booking time saying free car park.not milk for kids.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
didnt understand why phones wasnt allowed in the pool area either as no kids was present
took 1 hour to get and when received i should have never paid for was equivalent to a kids meal
the hotel had a smell and the breakfast was for kids not adults
in the room - no explanation from staff or apology bathrooms are filthy towels stink of damp laundry bed and
wifi good
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
in the shower/bath was low, it s a 15-20 taxi ride from t5 with kids although you can use a public bus
great location when traveling with kids
would have been nice to have two queen beds in a room so our kids didn t need a second room.
got given two rooms with a door between the two which the kids loved
late check out
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
my 10 year old daughter had 4 chicken nuggets in the kids large main meal
stayed here before but this occasion did not live up to expectations - ordered a kids meal and it was dreadful
amazing bar / restaurant, great food, amazing staff (most importantly) and the rooms are just top notch
poor wifi caused me serious problems.
i wasn't successful in using the wifi but i suspect that's me rather than the technology
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was not safe for kids even though they said it was shower doors are dangerous our 7 year old got her fingers
kids bed was hard and not particularly comfortable
also poor quality dinner menu - and no kids food- waitress very accommodating and helpful
only 1 of the 5 kids meals options available on menu
the fact that kids were not allowed in the pool due to hydrotherapy was a let down.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they even offer complimentary cookies and milk for kids, we didn t have it but it s a nice touch
waited over two hours to get our main course, some people had plates others didn't, staff are all kids and the
my partner felt like she was being watched in the gym
sufficient free parking in a rural setting
breakfast was great, huge variety and good timings for when you have to be out early
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
interiors was quite fun the mini arcade and the splash pool was a hit with my kids and obviously the close
was a little noisy as we stayed on the 2nd floor so there seemed to be kids running up and down or bouncing up
aztec room was really good for the kids there was a treasure hunt around the room
so well themed, in all areas not just the rooms. staff helpful and great with kids.
spacious rooms and perfect theme for the kids, they loved there stay and room.