Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
family room was excellent and the kids particularly enjoyed the toy box that was in the room too
nice little touch with the borrow box of books and games for the kids, fresh milk in the fridge and great food
we particularly loved the addition of some kids toys/books and the hot chocolate supplies
mini bar was well stocked and the shortbread in a little jar with personalised message for the kids was a nice
there was a big double bed and bunk beds for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
children love the indoor soft play area, kids swimming pool and the outdoor playground
kids menu was great but huge portion sizes!
kids loved all the soft play areas, playground and gym facility. great weekend for us!
the playground for kids are amazing, with very thoughtful soft mat under
everything the kids loved it
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
the bar does get busy which also has seating outside but we didn't hear any noise from our room
room, large comfortable bed, fridge, wifi, tea & coffee
very central location with free parking
lovely large room with twin beds. air con worked well. good wifi. good ev chargers.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the whole family came for a delicious meal, with a great kids menu
i thought breakfast buffett was a bit poor expected more cereals for kids
i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing
delicious well presented food albeit with a limited menu - and the breakfast was brilliant
being a pub/hotel, the bar ran out of several key ingredients for a cocktail, which was disappointing as this
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went for wedding anniversary with kids
for our needs staff really helpful and friendly super comfortable beds a welcome drink in the bar on
i was lucky but parking at the hotel is very limited, though well organised.
parking is a little scares but the team at the hotel make it work the best they can!
stayed there before and after our wedding and they left rose petals on the bed for us
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
my hair dryer did not work & i used the one in my kids
i stayed with mu kids during our christmas holidays and we all feel very much at home
dispenser in the room was fitted 6 ft high up from the floor so wasn't usable by kids and even difficult for
excellent service and staff. nice clean rooms. plenty of car parking. fantastic breakfast
one of our party stayed alone and struggled to get wifi so it was quite isolating for her just staring at the
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we had to book two rooms and these were on separate floors, which made it tricky as we have kids aged 7 and 1
not to many facilities, probs woudnt come with kids
there is a built-in gratuity on the restaurant charge and then another voluntary gratuity for the bar staff on
the wifi was very slow and unstable
hotel is very basic and the wifi comes and goes
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
as a mom of two little kids every few months i stay in different hotel
we had hoped for a relaxing afternoon but were met with kids bombing into the pool
very crowded at times (especially during family time in the pool when all the grown-ups without kids would go
relax in the swimming pool during the day , however there were swimming classes in the pool and kids
great hotel walkable to richmond green. kids loved the pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking directly in front of the hotel was very convenient - important when travelling with kids
wedding, so it was cold where we were sat, (near the doors) they ran out of pastry's which the kids were
wanted to charge 60 for buffet breakfast for two adults and two kids
was very unhappy when using the spa as it was a cold swimming pool full of kids and no hydrotherapy
that you for your support and understanding of jet lagging family with 2 kids and a
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we stayed one night with 3 young kids and then the 2nd night just as a couple
in and left our over night bag at reception and was disappointed that it was not taken to our room service charge
great location great staff - especially the bar lady from ukraine
great bar and dj for a friday evening
very noisy room located next to staff quarters ......no spa bath as advertised....
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids meals on the food menu were ridiculously over priced
strict to policy they call us at 11 am to check out though we checked end late night with tired kids which is
we had to get room service at 10 pm ( the lecture we went to lasted longer than expected and we hadn't eaten
gym, food, staff
room service chips great but bread was far from fresh so sandwich poor and not eaten
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids absolutely loved the indoor pool, which added extra fun to our stay
request a super deluxe room for 3 people- 1 adult and 2 kids
alot of noise from wedding party and kids running around
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
we arrived late with 3 kids no room service or even crisps in
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we stayed here with kids and really enjoyed our experience
my kids especially enjoyed the cooked breakfast
maybe it was a family with kids
was exquisite - kudos to diego, milena, umesh and richard, the facilities were amazing and their breakfast was
to book breakfast but the pad in the room wasn't working properly
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff = especially romanian lady- didnt catch her name but she was really good with the kids
was poor our room showed a bunkbed room for 2 x kids but there was a single the one little one slept on the
the staff were terrific, they really tired to solve the wifi which we never were able to use
perfect location for twickenham stadium. good breakfast. nice, friendly staff.
staff was amazingly accommodating, from helping me with my bags to providing a delicious breakfast spread
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
didnt understand why phones wasnt allowed in the pool area either as no kids was present
the hotel had a smell and the breakfast was for kids not adults
took 1 hour to get and when received i should have never paid for was equivalent to a kids meal
over all the spa and the stuff we're all helpful
the massage, the pool, the receptionist, the sauna, the jacuzzi, they were all splendid
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we don t get to leave the kids, and the staff at the hilton syon park made our time away extra special
snake and ladders soft play and playground for kids when they are bored
i specially picked this hotel by filtering for swimming (for my kids)
just sharing feedback as i saw so many kids and for us as a family with a toddle this would make the difference
times for kids is strictly only between 9am and 11am and 4pm and 6pm
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the best part is parking is free
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff were not wearing masks and there were kids running around the adult bar
booked a room for myself my wife and two young kids
hotel isn't kids friendly and the first desk workers aren't pleasant
one we booked for 2 adults and 2 children also did tell them about kids age
lots of kids booking cheap rooms to have partys and get drunk during lockdown
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
booked a twin room for 2 kids and 2 adults
my wife had to clear screaming kids out of the ladies at 1900 , my sister in law had too go back to her room
kids received complimentary treats.
it was pretty good, we stayed as a family, very welcoming to us and the kids bed was also
kids eat free in the evening if adults order something
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had a family room which consisted of a king size bed and a fold out double sofa bed for the kids
kids loved it
staff were so welcoming and great with the kids!
location for kew garden was excellent so was the evening meal, breakfast and the staff also excellent
kids loved it
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room we had was well appointed with good tea and coffee in a kitchenette
very strong and stable unlimited wifi tv with many freeview channels
we used the kitchenette for breakfast
kitchen not very well equipped. stairs very steep and not very clean.
excellent wifi
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
myself and 3 kids didn't sleep very well
the room was lovely, parking easy
room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the
staff were very friendly and helpful and they saved me a free parking spot
rooms with tea/coffee, fresh milk in the mini bar, tv and free wifi
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
fantastic location for kew gardens and on site parking a great bonus
the room itself was fantastic; super comfortable bedding, a great bathroom, good wifi etc etc
no extra costs for room service, but staff tried to charge us twice for the food delivered
we gave up trying to get a room service breakfast when it was made clear we should've booked the night before
wifi was patchy
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly, room very nice and really liked the breakfast hamper , which we were not
loved the breakfast basket. highly recommended!
a tuesday there was no breakfast, staff available or bar open, but the bed was very comfortable and the pub is
we had our room cleaned and fresh towels daily and a beautiful breakfast hamper delivered to our door each
marta was a absolute joy to see serving the continental breakfast in the morning
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
absolutely beautiful my kids loved it.
hotel was advertised that kids under 12 could use swimming pool up to 6pm but under 18 could use it till 8 pm
went down with son to see 3 other families waiting to be told kids couldn t go in even though there were
tip even if you dont have kids book the family room double plus 2 single beds the room is huge so much space
the pool was also a hit with the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
weren't very helpful, hot water went off and they weren't helpful at all, we had 2 kids with us too, very noisy
our kids loved the bunk beds
main attractions but if you are thinking about going to windsor castle, stonehenge, legoland (for kids), kew
and love the indoor balcony cons need 20mins+ walk from tube, if you are with heavy lauggage or kids not suggest
i stayed with my husband and 2 young kids and it was like home from home
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
everything was great. free breakfast for kids is wonderful.
it had a lovely adult and healthy kids menu
small toys for the kids
kids friendly location
beyond to make sure we were comfortable and that my daughter had everything she needed such as a kids menu,
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
lovely rooms kids loved the swimming pool fantastic staff lovely sauna great location with easy links to
the whole experience was brilliant from the entertainment in the restaurant with gadgets for kids and adults
kids loved the pool setting and
hotel was so clean and staff were so friendly the use of the pool and sauna was incredible kids loved it but
ticked all boxes. wife and kids loved it!
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids friendly
it was very kid friendly. kids play area was a hit with my toddler.
swimming pool, small and full of kids
rooms were good size and breakfast was excellent. and the pool was great for the kids.
inside all the workers very lovely and caring this hotel should be a 5 star not 4 star me and my kids and partner
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
(at the bar
we were allowed a free late check out on request (12 instead of 11) which was great as i was doing a 10k race
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
heater didn't work in the first room we were in so needed to move, which was inconvenient as the kids had
we had to go out from the hotel for several hours rather than sit round with kids and leave our stuff
location/ convenience after getting off flight late in the evening with 3 young kids.
bath road close to hounslow market and family rooms are good enough to accomodate 2 adults and 2 kids
well nothing really i went with kids and it was ok
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
very cool vibe and games were great for the kids
kids can play pool, ping pong, or giant jenga
was exactly as we would appreciate as a couple without a child, yet also very accommodating for kids, so we
maybe could add something like a kids area to play and a playstation fifa football corner
nos for adults, great choices comfortable hang out spots, games for kids too, even though it look super adult
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i stayed for 2 nights with my husband and 3 young kids
s a bit of a long walk especially with little kids
alan saw we were very tired from our trip to the hotel, with lots of baggage and 2 young kids
rooms very clean and functional , nice standard - we had a connecting family room (parents plus 3 kids), had
is not the hotels fault but i think emirates cabin people are the most noisy kids i have ever seen, so you can
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i booked and stayed the same night as it was an emergancy situation for myself and my kids
everything was fine bar the sofa bed, very lumpy and uncomfortable for the kids.
also, i asked for a late check out which was again accommodated by the reception staff
towels left in the bath for laundry were ignored on one day - but towels hung on the door pegs for re-use were
24 hour access to the gym could of done with a swimming pool, but overall very good
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
would be nice if they can provide a play area for young kids
we had all our bags and two kids below 3
were traveling with kids and requested for bathroom with bathtubs
door in dining room bangs loudly when used by staff noisy guests and kids running up and down the
at the restaurant side, we had kids pasta, butter chicken curry and pan fried salmon
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved the christmas lights and decorations
gave us the opportunity to get to our rooms early which was so grateful as we are with small kids
it was a great place to stay, and we had a memorable vacation with our kids and grandkids
no shop in terminal 4 so had to track it to terminal 2 with the kids which was a bit difficult.
doesn't have a swimming pool and kids' play zone
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
free tea and coffee in room and good wifi
room service came did not return to each day so did not have new beddings or towels for the 3nights
there was room service every day also if you wanted it
there was also free parking and wifi available
free parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies
clean , really comfy bed and a nice breakfast cooked well and all the staff where very polite and friendly the
tolieties were provided only basic small bar soap *you were given old fashioned keys to lock your room and also
friendly reception staff, nice room, lovely freshly cooked breakfast
rooms could have been a bit cleaner. tv was very small. bar could have been available.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
had such a wonderful stay, the kids loved it
interiors was quite fun the mini arcade and the splash pool was a hit with my kids and obviously the close
aztec room was really good for the kids there was a treasure hunt around the room
food was not the best, for the kids there were only a few options and adult portions were small, it was also
spacious rooms and perfect theme for the kids, they loved there stay and room.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the particular room we were in was perfect for me travelling with my two kids
the room worked just fine for me and the kids
the staff are all so lovely from the lovely lady at breakfast to the beautiful bar staff on the night
bar is very decent, the pizzas were awesome (according to my sister) and the breakfast was just
room was exactly what we needed as a base for the night and the staff were kind enough to include breakfast in
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
who was very apologetic as after having a meal at the pub next door both ourselves and the kids were exhausted
our room was near reception and during the night there were kids running up and down the corridor and kept
then on the day we are told it's just croissants and there was nothing for our three kids to eat and we paid
30pm waking the kids but when asked staff knew nothing about it
packed bag with different things, (which you chose)including paper bowels and plastic spoons the kids struggled
Booking Options
Kid Friendly, Avaialable Crib
worse thing, 1am a family in next room had a fight, screaming kids, slamming doors went on until 4am
sky bar is absolute hit, especially when you travel with kids
served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids
noisy restaurant. allowed kids to run around screaming.
served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
kids in the hallway until 10 or so
both our rooms (wife and mine, two kids in other room) looked they had been broken into several times (prior
can't imagine how it would have been for any parent trying to get their babies or kids up with everything else
the hotel staffs from reception , foods and bar( room service) and room cleaners all are very helpful
wifi wasn't working in our room the night we stayed so we went down to the bar and did our online
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
pet friendly and approachable, helpful
the late check out is also fantastic, so nice to be able to enjoy a morning at leisure without being
the basement laundry was very handy
great to have a small kitchen area too
the value for money, friendliness of staff and food. late check out facility and bar for guests