Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
had a lovely stay kids enjoyed the pool and dinner and breakfast
so had plenty of room especially with kids
kids loved the pool and the hotel room was spacious and modern
the service was amazing the staff were very helpful and great for kids
kids ate free which was brilliant
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also the location was great near the market, and a patk for the kids
monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids
was no netflix for kids to be entertained
really, would have been nice if the breakfast menu could be varied as it becomes monotonous for those who stay
the hotel itsself is spaceous, with a breakfast / lunch / dinner lobby on the first floor that includes a small
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
large comfy bed, clean linen and towels, large walk in shower, large flat screen tv and good free wifi
which is a shame as i don't watch network cable, but i was able to watch on my tablet, as wifi was really good
slow wifi
wifi and breakfast; the place is very nice and the underground is near by; also you have a lot of
strong wifi
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
staff was friendly overall and nice to the kids
noisy people in rooms near me kids running about screaming
plenty of parking. food was excellent. staff very friendly
comfy bed, nice shower, easy to park and free and room service. great food!
the restaurant and bar area is buzzing,great food,finest drinks
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
bar was lively and yet my room was tranquil
the room service tray we left outside was there for ages
also the parking is quite secure
staff were brilliant and room service food and breakfast were really good. thank you.
easy parking
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
30pm waking the kids but when asked staff knew nothing about it
who was very apologetic as after having a meal at the pub next door both ourselves and the kids were exhausted
packed bag with different things, (which you chose)including paper bowels and plastic spoons the kids struggled
people staying were very inconsiderate and were shouting, banging doors and kids screaming as they ran up and
then on the day we are told it's just croissants and there was nothing for our three kids to eat and we paid
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
sounded like loads of kids having an argument but couldn't really work out what was going on
also kids were running through the corridors in the night and the door is too heavy so when it opens or
we avoided all contact with mum that night even though she had the kids as we didn't want to tell over the
they specialise in curry dishes for the room service which we re all delicious
the complimentary breakfast buffet was more than sufficient, continental and cooked options both
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
our kids couldn't be on the same floor with us.
mention must go to the breakfast buffet which is always my kids favourite part and really made them happy: it
loved the fact that you were accommodating to me and my 4 kids
staff were very nice and helpful especially recommending breakfast options to kids
time,one of the staff named megan was very helpful, caring and respectful towards i and my kids ( my kids both
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
there was room service every day also if you wanted it
the wifi
the owner allowed us access and parking from early morning for the room we had booked for the evening
lighting in the staircase/by the doors ; wifi connexion
additionally, there was no 24-hour room service, no staff available at reception to address complaints, and no
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
london sw19 8np for 30 years unfortunately i m doing work to my property this friends off mine kids coming from
of youngsters on the outside so we had to walk through the weed smoking mass not so nice with kids
getting on to wifi.
bar pleasant
room service took very very long to come or didn t come at all, when they did they get walked
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
like the kids play area, the view in my room #904, my family like the way that our room was cleaned
we booked a 2nd family room and ended up with the kids on the floor in a make shift bed
really annoying as it was a night off from the kids
the kids and myself were pleased with the state of the room
guests are expected to park at a distant car park and walk back with their luggage and kids, which is very
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved the cereals
good breakfast the kids loved it.
no facilities for kids.
it also has lovely breakfast that my kids enjoyed
the noise from the kitchen, road and the upstair kids running arround
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they were there for the duration and their young kids were making excessive noise, running around the apartment
i liked the mini kitchen in the room and the fan was much needed and appreciated.
high quality toilet paper, even kitchen rolls supplied
kitchen sink is a bit blocked, after pouring boiled water the blockage gets less
didnt expect there is a kitchen,quite and its too big for two people,im planning to book for xmas eve till 27
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
t like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice
she arrange to change my kids room to be on the same floor
here for two nights with 2 kids
i guess i have a tale to tell my kids (head to the negatives
up about time bar stopped serving food, was not clear we could get room service delivered to
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i stayed with my 2 kids and felt very safe
some kids had got stuck in one of the lifts while we were trying to check in and emergency services were
bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids
very comfortable beds and good wifi, clean and well maintained
nice to see that they have added a bar although i didn't use it, a shame they have not got the restaurant up
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we stayed in the hotel with 3 kids (11, 13 and 14) and 3
the kids didnt luke the eggs or sausage.
manoj was very friendly and kind helping us with our kids
is ferindly and thanks garima for prepare room in advance because i have kids and found everything prepare also
manoj was a great host & we recommend the waffles! my kids loved there
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
the wifi was fast and steady, and i could brew coffee in the room
sky tv was a welcome addition , tea and coffee facilities were v good , room service food was delicious
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the building itself, and the bay window my room had overlooking the courtyard and part of the golf course
great breakfast, hotel sat in a beautiful location
you serve kippers for breakfast ensure the customer has a whole kipper - i was served one half and it seemed
love that the hotel staff tidied up our room and put rose petals on the bed ready for when i arrived with my
we drank, ate and chatted and food was ordered from the bar - which included vegan options
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i was in one of kids twin beds which were part of a family suite with someone else in the main double room
for safety reasons needs to be sorted a family with kids can be a problem if the slip
the tv didn't work!! with kids is a little bit hard!
we did have a shower in our room, which was nice with having our kids with us
i couldn't let my kids touch anything in the toilet for any risk of contacting germs
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a little cramped for our growing kids on a sofa bed in a family room but otherwise great.
many young kids running around breakfast room on saturday and sunday mornings
only thing we would change is a better option for kids sleeping
kids running around at breakfast. bloody nightmare
were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly, room very nice and really liked the breakfast hamper , which we were not
wifi dropping continuously
continental breakfast let down by hard croissants
loved the breakfast basket. highly recommended!
the breakfast hamper was delicious and the orange juice//fruit in the fridge was a nice touch
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pastries were not nice, the ones i add to kids snack not a nice breakfast
in a room by the entrance, and could hear a lot of people coming and going, talking, laughing, kids squealing
offer light breakfast such as bread, fruit and pastries and hot drinks as well as smoothies for kids
impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming,
one night, it was particularly noisy from adjacent rooms with a familly with kids screaming and shouting until
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi doesn t work in room 103 as it doesn t reach
and 30% off in bar for guests
arrived and was greeted warmly by the lovely bar staff, checked in and went to my room
wifi could be better.
windovs and wifi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
nice little treat for the kids when they go to the room
can't fault anything about my stay this is my 2nd year staying with the kids i will be back next
so well themed, in all areas not just the rooms. staff helpful and great with kids.
aztec room was really good for the kids there was a treasure hunt around the room
we arrived early, got a great parking place and our room was ready 2 hours early amazing rooms kids loved their
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
request a super deluxe room for 3 people- 1 adult and 2 kids
we arrived late with 3 kids no room service or even crisps in
bed for kids in family room not very comfortable
alot of noise from wedding party and kids running around
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
and although the staff was very friendly in general, one of the bar girls who served us when we arrived with
nightclub in bar but still grand
the wifi really should be better. it works, but you have to keep connecting.
the bar downstairs was fantastic, and the food was delicious
great bar
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
strict to policy they call us at 11 am to check out though we checked end late night with tired kids which is
also kids meals on the food menu were ridiculously over priced
i really appreciated the hotel s facilities, especially the well-equipped gym, which allowed me to fit in a
friendly staff and quiet hotel slept well and good breakfast
excellent and very supportive and assisted in giving me a a larger room as per my booking and a late check out
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing
i thought breakfast buffett was a bit poor expected more cereals for kids
the whole family came for a delicious meal, with a great kids menu
couldn t connect it to wifi and so basically was pretty unusable
happy guests and pet
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we are local to the area, so i booked this for my wife to give her a night off from the kids
would only be improved by a kids breakfast option i reckon, something simple like toast or maybe a nice (less
there's a lovely big park opposite the hotel which is ideal for walking the kids or the dog
wifi did not reach our room.
we are local to the area, so i booked this for my wife to give her a night off from the kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
booked 2 rooms, one for us, one for the kids
comfortable and the kids had a hot chocolate when we arrived
wifi reception was very poor or not at all (our room was on the top floor)
late check out and they let me to check out even later for free
no charge for wifi or leaving your cade
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had the family room for our 4 grown up kids and for ourselves we had the cozy room - both were just perfect
very friendly and helpful with the kids
i think the staff are lovely and the location is great to see my kids when i am down
kids here in a twin room facing out to the construction work, so felt privacy was lacking
we did not try the breakfast, as it was too expensive for a family of 4, no kids discount, and looked like a
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if you have kids, it s not really suitable
great bar too
wifi was linked to sky
wifi did not seem to be working which was a minor irritation
g using the tv, wifi , coffee machine
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
ordering room service via the app was really convenient
wifi access in my room despite strenuous efforts on the part of the receptionist (alternative codes
lovely walk in shower and bath. free room service for breakfast
the honesty bar was brilliant- huge lovely showerroom
recommend the alma, train stop at the front door, lovely room, most comfortable bedding, room service fantastic
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room is small if you travel with two kids.
with kids it was the perfect place
interacted with the kids, showed an interest in us, could not do enough, was really chatty and welcoming
at the same time they offered us and the kids drinks and treats
sofa bed for the kids was really uncomfortable.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
definitely will return kids facilities
the playground for kids are amazing, with very thoughtful soft mat under
everything the kids loved it
especially for families the swimming pool was fantastic, and the soft play area kept the kids entertained
the indoor swimming pool is highly relax for family with kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went for wedding anniversary with kids
plus good service from bar and restaurant staff
able to bring my dog although be aware not all rooms are pet friendly so check with hotel before booking
i was lucky but parking at the hotel is very limited, though well organised.
room service meal was very good and the lavazza coffee machines are also first rate
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean hotel with comfy beds and a decent breakfast staff were accommodating and caring when my kids were sick
kids running around the hallway, not enough hangers, light for bathroom was outside bathroom, lift
it could be a bit noisy if there were kids next door.
only problem i had was the wifi as it was sometimes slow or i had no connection which made it trickier to do
good breakfast with fruit
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids had a sofa bed each
there were 2 sofa beds so both kids had their own bed
the air conditioning made the odd noise through the night that woke the kids up briefly
fantastic fresh food, busy bar and
- you're on the definite stay again list :-) if you are a beer aficianado, the selection in the bar looked pretty
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
when i asked them where my kids ( age 3 and 2) were going to sleep he did no have an answer and said was our
my kids and i enjoyed would definately stay here again
hotel was really great, the room of 46 m2 was large enough for our family of 4 (2 adults and 2 kids)
supposed to be a relaxing few days/nights whilst the kids were at my folks place
the breakfast was also very nice freshly prepared with quality ingredients
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
nice little touch with the borrow box of books and games for the kids, fresh milk in the fridge and great food
family room, loved the bunk beds for the kids, nice touches for the family like top trumps game, books and
great mini bar options and sweet little toy basket for the kids
mini bar was well stocked and the shortbread in a little jar with personalised message for the kids was a nice
there was a big double bed and bunk beds for the kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
myself and 3 kids didn't sleep very well
parking is a little limited, wasn t an issue though as a member of staff moved their car to
the room was lovely, parking easy
the honesty bar was a very nice touch (i didn't take anything, honestly :)
a mini bar and snacks obviously to buy
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
locksmith specialist visit would be welcome as my kids had some issues with the door lock
the outside bar was wonderful a great place to sit and relax after a long day of sightseeing
perfect location to experience west london and the restaurant/ bar is one of the most popular in the area so
fantastic place to stay tastefully done throughout and the restaurant and bar is perfect.
the bar and restaurant areas were warm and enjoyable to spend time in
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
pected on a saturday morning) & the pool during kid hours is loud as you could expect if kids playing, it emptied
we knew that there would be kids but they were bombing in the pool off their shoulders and it made the experience
as a mom of two little kids every few months i stay in different hotel
we had a 24 hr break from our own kids, so would have preferred to use the spa earlier as open to children from
we had hoped for a relaxing afternoon but were met with kids bombing into the pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
that you for your support and understanding of jet lagging family with 2 kids and a
wedding, so it was cold where we were sat, (near the doors) they ran out of pastry's which the kids were
beautiful location and hotel. staff very friendly and great with the kids
parking directly in front of the hotel was very convenient - important when travelling with kids
was very unhappy when using the spa as it was a cold swimming pool full of kids and no hydrotherapy