Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
strict to policy they call us at 11 am to check out though we checked end late night with tired kids which is
also kids meals on the food menu were ridiculously over priced
wifi kept going down
room service very poor hag to keep phoning reception for items not made up at cleaning stage
friendly staff and quiet hotel slept well and good breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i thought breakfast buffett was a bit poor expected more cereals for kids
i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing
the whole family came for a delicious meal, with a great kids menu
pet dog in guests room next door was barking a lot before bed time
we were given a very early check in which was wonderful as we had come off a long flight
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went for wedding anniversary with kids
more parking facilities although these were managed very well by staff
room service meal was very good and the lavazza coffee machines are also first rate
parking not guaranteed was a little worrying before we arrived but staff went out if their way to
no laundry bag, no complementary water in the fridge, no biscuits until our last morning
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
alot of noise from wedding party and kids running around
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
bed for kids in family room not very comfortable
we arrived late with 3 kids no room service or even crisps in
the kids absolutely loved the indoor pool, which added extra fun to our stay
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
packed bag with different things, (which you chose)including paper bowels and plastic spoons the kids struggled
people staying were very inconsiderate and were shouting, banging doors and kids screaming as they ran up and
our room was near reception and during the night there were kids running up and down the corridor and kept
who was very apologetic as after having a meal at the pub next door both ourselves and the kids were exhausted
then on the day we are told it's just croissants and there was nothing for our three kids to eat and we paid
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
kids loved all the soft play areas, playground and gym facility. great weekend for us!
definitely will return kids facilities
the playground for kids are amazing, with very thoughtful soft mat under
there are no sun-beds around and there are many kids doing swimming lessons
fourth stay at the property, it s very family friendly, the soft play is excellent and the kids swimming pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
aztec room was really good for the kids there was a treasure hunt around the room
food was not the best, for the kids there were only a few options and adult portions were small, it was also
we arrived early, got a great parking place and our room was ready 2 hours early amazing rooms kids loved their
so well themed, in all areas not just the rooms. staff helpful and great with kids.
was a little noisy as we stayed on the 2nd floor so there seemed to be kids running up and down or bouncing up
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
mini bar was well stocked and the shortbread in a little jar with personalised message for the kids was a nice
lots of room even for my kids on a sofa bed
but the best thing was the little box for the kids - books, crayons, toys, games and mini marshmallows for
family room was excellent and the kids particularly enjoyed the toy box that was in the room too
nice little touch with the borrow box of books and games for the kids, fresh milk in the fridge and great food
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
myself and 3 kids didn't sleep very well
the restaurant food is superb, and the bar is
the room was lovely, parking easy
parking facilities poor
staff were very friendly and helpful and they saved me a free parking spot
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
the food is amazing, and full restaurant menu is available as part of room service which is great
to order room service you first have to download an app onto your phone
wifi signal could have been a lot better in room 24
wifi did not reach far enough to our room so it made researching our next day a wee bit tricky
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
atmosphere in the bar area with delightful attentive staff
wifi is really
room service was also available and the food came quickly and warm
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
restaurant and bar area very attractive and the lunches and evening meals were lovely
inviting bar and dining area
location, room comfort, breakfast, the landlady :)
room, great location, everything top notch, lots of nice touches including the breakfast basket and
nice friendly bar staff on at the evening; quick service and direction up to room.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
comfortable nights sleep and free parking
i didnt have the password for wifi
great value for money - free on-site parking and good location to commute to london
additionally, there was no 24-hour room service, no staff available at reception to address complaints, and no
free parking and free wifi
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
dispenser in the room was fitted 6 ft high up from the floor so wasn't usable by kids and even difficult for
i stayed with mu kids during our christmas holidays and we all feel very much at home
my hair dryer did not work & i used the one in my kids
wifi worked good
fabulous value for our 2 night stay, particularly when you consider that we had free parking for 3 days & we
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
very crowded at times (especially during family time in the pool when all the grown-ups without kids would go
great hotel walkable to richmond green. kids loved the pool
pected on a saturday morning) & the pool during kid hours is loud as you could expect if kids playing, it emptied
as a mom of two little kids every few months i stay in different hotel
we had hoped for a relaxing afternoon but were met with kids bombing into the pool
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
not to many facilities, probs woudnt come with kids
we had to book two rooms and these were on separate floors, which made it tricky as we have kids aged 7 and 1
no room service available after 9pm despite documentation stating room service was 24 hours
this was still more than acceptable - cleanliness and room service are impeccable
great parking and also in an easy walk to the public bus
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wanted to charge 60 for buffet breakfast for two adults and two kids
beautiful location and hotel. staff very friendly and great with the kids
that you for your support and understanding of jet lagging family with 2 kids and a
treat 2 nights away from kids, busy life etc
parking directly in front of the hotel was very convenient - important when travelling with kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we stayed one night with 3 young kids and then the 2nd night just as a couple
and the restaurant and bar a is great
no room service, but overall a great small hotel in a fantastic location
we stayed one night with 3 young kids and then the 2nd night just as a couple
we actually didn t use the bar or restaurant but they both looked amazing
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
good facilities and kids love the swimming pool
the service was amazing the staff were very helpful and great for kids
had a lovely stay kids enjoyed the pool and dinner and breakfast
everything the kids want to stay and husband again
kids ate free which was brilliant
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
maybe it was a family with kids
we stayed here with kids and really enjoyed our experience
my kids especially enjoyed the cooked breakfast
room was directly backing onto where the laundry is, woke up at 5am with loads of loud banging and noise which
breakfast was awesome too
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
of youngsters on the outside so we had to walk through the weed smoking mass not so nice with kids
london sw19 8np for 30 years unfortunately i m doing work to my property this friends off mine kids coming from
wifi was not great.
que no ofrecieran room service
bar pleasant
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was no netflix for kids to be entertained
also the location was great near the market, and a patk for the kids
monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids
more variety with breakfast
the breakfast wasn t very good. the scrambled were awful. no oats.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
which is a shame as i don't watch network cable, but i was able to watch on my tablet, as wifi was really good
to hang your clothes, lamp next to the bed as well as possibility to charge your mobile, wifi was working well
a fire alarm due to some issue in the breakfast room but we can't blame the property
the breakfast had a lot of
ibis modern ,clean , jazzy great breakfast good quality ingredients,well cooked and a very good
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
for example, there is hardly any wifi in the room, the tv didn't work well either, the radiator didn't work so
bar in the 1st floor of the
very loud music in bar below until 11.30 on friday night.
bar was good but a bit chilly
the wifi didn't work in my room. there were no conversation outlets. i had to go buy some.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
rooms were good size and breakfast was excellent. and the pool was great for the kids.
wish we had a bath for the kids!
it was very kid friendly. kids play area was a hit with my toddler.
inside all the workers very lovely and caring this hotel should be a 5 star not 4 star me and my kids and partner
had lush green space around the property and kids enjoyed playing around
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff = especially romanian lady- didnt catch her name but she was really good with the kids
was poor our room showed a bunkbed room for 2 x kids but there was a single the one little one slept on the
continental breakfast complimentary (the pastries were fantastic
very slow wifi.
room was a great size everything was clean laundry was lovely and fresh
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running
location for kids activities
the kids had their own beds and there was enough space for us
only thing we would change is a better option for kids sleeping
many young kids running around breakfast room on saturday and sunday mornings
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
waited over two hours to get our main course, some people had plates others didn't, staff are all kids and the
they even offer complimentary cookies and milk for kids, we didn t have it but it s a nice touch
property is beautiful, parking is readily available, nice and very polite staff and the food was amazing
wifi was terrible in my room (2nd floor, right above reception)
could keep their bar stocked up
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i stayed with my 2 kids and felt very safe
bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids
some kids had got stuck in one of the lifts while we were trying to check in and emergency services were
it even has a laundry on-site - but beware, it does not take new bps 1 coins
there was a small bar area at reception if you wished to purchase drinks
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved it
staff were so welcoming and great with the kids!
we had a family room which consisted of a king size bed and a fold out double sofa bed for the kids
the staff were all extremely friendly and accommodated a slightly early check in.
sky wifi worked pretty well
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
staff was friendly overall and nice to the kids
noisy people in rooms near me kids running about screaming
were two singles pushed together, should have been a double, wifi was poor but everything was
the food let the place down - i had fish and chips as room service - clearly frozen food cooked through
breakfast was excellent dining and bar area are also excellent
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
unfortunately kids cant use the pool.
times for kids is strictly only between 9am and 11am and 4pm and 6pm
the hotel is just beautiful. both kids aged 16 and 12 loved it! what more can i say?
snake and ladders soft play and playground for kids when they are bored
i specially picked this hotel by filtering for swimming (for my kids)
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids here in a twin room facing out to the construction work, so felt privacy was lacking
i was really looking forward to my night away from the kids, but sadly it didn't happen for me
we had the family room for our 4 grown up kids and for ourselves we had the cozy room - both were just perfect
we did not try the breakfast, as it was too expensive for a family of 4, no kids discount, and looked like a
i think the staff are lovely and the location is great to see my kids when i am down
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
didnt understand why phones wasnt allowed in the pool area either as no kids was present
the hotel had a smell and the breakfast was for kids not adults
took 1 hour to get and when received i should have never paid for was equivalent to a kids meal
there is room service available until late
was clean and comfortable, staff where all friendly and helpful, spa facitiles was great and opened till late
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
cot and bunk bed for kids were set up prior to arrival
a couple of things to keep the kids entertained would ve been nice so parents can enjoy a drink or two
a great touch that santa came to the table to meet the kids
great spacious rooms and excellent breakfast. friendly staff.
dreadful wifi fake food (sandwich advertised as berkshire ham) see photograph
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we used the kitchenette for breakfast
kitchen not very well equipped. stairs very steep and not very clean.
very strong and stable unlimited wifi tv with many freeview channels
excellent wifi
room we had was well appointed with good tea and coffee in a kitchenette
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean hotel with comfy beds and a decent breakfast staff were accommodating and caring when my kids were sick
it could be a bit noisy if there were kids next door.
kids running around the hallway, not enough hangers, light for bathroom was outside bathroom, lift
great choice of breakfast to suit all tastes
i somehow expected in-house laundry facilities, not an outside service provider
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we got a free treat for the kids on arrival
it was pretty good, we stayed as a family, very welcoming to us and the kids bed was also
booked a twin room for 2 kids and 2 adults
i had a great breakfast stuff are very friendly an helpful we love it with the kids
kids received complimentary treats.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wifi signal in our initial room was quite poor so we asked for another room closer to reception and
bed, reasonably priced minibar and snacks, cozy pub downstairs, friendly staff who allowed us an early check in
the room itself was fantastic; super comfortable bedding, a great bathroom, good wifi etc etc
good free wifi access
breakfast was excellent, my wife had room service and no tray charge!
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the room service tray we left outside was there for ages
staff were brilliant and room service food and breakfast were really good. thank you.
wifi was poor but didn t spoil our visit.
toilets in the public bar area where not up to the standard elsewhere and the floor was flooded
we arrived early and were given an early check in and were made to feel very welcome throughout the stay