Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
who was very apologetic as after having a meal at the pub next door both ourselves and the kids were exhausted
30pm waking the kids but when asked staff knew nothing about it
our room was near reception and during the night there were kids running up and down the corridor and kept
then on the day we are told it's just croissants and there was nothing for our three kids to eat and we paid
packed bag with different things, (which you chose)including paper bowels and plastic spoons the kids struggled
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids running around at breakfast. bloody nightmare
the kids had their own beds and there was enough space for us
so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch
location for kids activities
were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
spacious rooms and perfect theme for the kids, they loved there stay and room.
had such a wonderful stay, the kids loved it
so well themed, in all areas not just the rooms. staff helpful and great with kids.
there were lots of activities for kids
was a little noisy as we stayed on the 2nd floor so there seemed to be kids running up and down or bouncing up
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
friendly and clean. great for kids
kids ate free which was brilliant
not be better,staff and food were amazing,kids loved the pool,loads of pubs and nice restaurants in sutton,
so had plenty of room especially with kids
the service was amazing the staff were very helpful and great for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was no netflix for kids to be entertained
monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids
also the location was great near the market, and a patk for the kids
kitchen wasn't very clean and also we stayed 7 nights and no one cleaned the room for so many days
the kitchen facilities and cleaning supplies were all very practical and efficient
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good & sat at window looking out at the view was pleasant while having my start a the
also staff member in the upstairs bar was away from the bar sitting casually on his mobile and keep me waiting
large comfy bed, clean linen and towels, large walk in shower, large flat screen tv and good free wifi
wifi did not work at all
was good, breakfast was excellent, good choice and nice food, perfect way to start the day
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids meals on the food menu were ridiculously over priced
strict to policy they call us at 11 am to check out though we checked end late night with tired kids which is
ate dinner, breakfast and a carvery lunch in the hotel
the bar reasonably priced, with good service
i had a particularly great chat with the bar manager, who was so friendly and made me feel right at home
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they even offer complimentary cookies and milk for kids, we didn t have it but it s a nice touch
waited over two hours to get our main course, some people had plates others didn't, staff are all kids and the
the breakfast is exceptional
my partner felt like she was being watched in the gym
outstanding service - in particular casey in the restaurant, rodger at reception and slaw at breakfast were
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
staff was friendly overall and nice to the kids
noisy people in rooms near me kids running about screaming
location with parking was excellent
clean and big room, clean bathroom, comfortable bed, good breakfast, friendly staff, strong wifi signal
comfortable clean room, the food in the restaurant was very good quality, the bar is very cosy with a warm
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly
free parking and secure 24-hour security
the cleanness of the place free parking breakfast including in the price
do not play golf but this did not detract from our stay
no room service. breakfast on separate club house which is also used by golfers
no room service
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
myself and 3 kids didn't sleep very well
room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the
the honesty bar was a very nice touch (i didn't take anything, honestly :)
the room was lovely, parking easy
wifi was not great - kept dropping out
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
kids club is outdoors with a tree house in evergreen forest, bikes for guests to borrow free of
breakfast was included in our price which was a nice spa and we were able to make full use of the
pool and pool area were fantastic
breakfast was delicious
nice pool with excellent facilities
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
pet friendly and very accommodating for our two pet dog labradors
room service didn t remove my tray from outside of my door, so bought it down myself the next
may have missed it, but i couldn't find the wifi code so i had to go down and ask
staff, clean and tidy rooms, attention to details, plenty of space to park a car for free, good wifi, ect
the only downside or area or improvement would be wifi. everything else was wonderful.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing
the whole family came for a delicious meal, with a great kids menu
i thought breakfast buffett was a bit poor expected more cereals for kids
great breakfast options, and great dinner options with daily specials prepared by a fantastic catering
i had room service both evenings and the service was prompt, friendly and the food excellent
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went for wedding anniversary with kids
the bar was well stocked & if a cocktail wasn t on the menu they would make it for you
welcoming staff, from the porter to reception to the breakfast crew
fabulous interior, comfortable bed, excellent breakfast, overall excellent
able to bring my dog although be aware not all rooms are pet friendly so check with hotel before booking
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
prompt communication back from hotel and on site parking great bonus .
hotel is very well sited and easy to find with ample parking
free parking and free wifi
i had a room at the top of the hotel, was nice and quiet and had excellent wifi
the tv was also fully equipped with streaming services too and the wifi was good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
request a super deluxe room for 3 people- 1 adult and 2 kids
alot of noise from wedding party and kids running around
the kids absolutely loved the indoor pool, which added extra fun to our stay
bed for kids in family room not very comfortable
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
the wifi was fast and steady, and i could brew coffee in the room
properly pet friendly, and very close to cannizaro park, which is a real gem
we had room service, the room was well stocked with snacks and drinks of which we made good use - we had a
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had our room cleaned and fresh towels daily and a beautiful breakfast hamper delivered to our door each
restaurant and bar area very attractive and the lunches and evening meals were lovely
nice friendly bar staff on at the evening; quick service and direction up to room.
nice breakfast basket waiting for us in the morning
continental breakfast let down by hard croissants
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
london sw19 8np for 30 years unfortunately i m doing work to my property this friends off mine kids coming from
of youngsters on the outside so we had to walk through the weed smoking mass not so nice with kids
a bit noisy from bar next door
no room service
very good location, free parking and close to local shopping
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we liked the early check in which was good.
wifi drops out quickly if you don t use it so you need to continually re sign in.
very pet friendly. good breakfast super helpful staff. easy distance from gatwick
language of some of the golfers on the terrace
friendly staff great location. free parking. free wifi
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
sounded like loads of kids having an argument but couldn't really work out what was going on
also kids were running through the corridors in the night and the door is too heavy so when it opens or
we avoided all contact with mum that night even though she had the kids as we didn't want to tell over the
kitchen utensils at breakfast cud be cleaner
plenty of free parking
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
surprisingly expansive hotel with a good feel in a good location and the kids loved the pool
pool, it should be mentioned that it gets over run with excited kids, packed and noisy
plus the attendant seemed more focused on telling off kids if they moved any quicker than a slow walk than on
we weren't warned in advance so was pretty inconvenient small kids
pool was super crowded with lots of kids, as it s open to the public
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
there are no sun-beds around and there are many kids doing swimming lessons
definitely will return kids facilities
kids loved all the soft play areas, playground and gym facility. great weekend for us!
fourth stay at the property, it s very family friendly, the soft play is excellent and the kids swimming pool
kids menu was great but huge portion sizes!
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
mini bar was well stocked and the shortbread in a little jar with personalised message for the kids was a nice
room was clean and staff were nice to us and the kids.
family room, loved the bunk beds for the kids, nice touches for the family like top trumps game, books and
we particularly loved the addition of some kids toys/books and the hot chocolate supplies
nice little touch with the borrow box of books and games for the kids, fresh milk in the fridge and great food
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
time,one of the staff named megan was very helpful, caring and respectful towards i and my kids ( my kids both
room had two large beds, but my kids are quite big now and both genders, so an option for separate beds would
our kids couldn't be on the same floor with us.
there are lots of restaurants around but we took advantage of 'kids eat for free' offer available at the hotel
mention must go to the breakfast buffet which is always my kids favourite part and really made them happy: it
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
your carpets are not clean and spindles missing on the stairs leaving big gaps kids can fall down
breakfast week day 6am - 9:30am check in after 3pm, check out by 11:00am plenty of parking
expensive breakfast for small appetites.
the wifi didnt work very well for us
room service was poor
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids
some kids had got stuck in one of the lifts while we were trying to check in and emergency services were
i stayed with my 2 kids and felt very safe
excellent service, friendly staff, coffee, tea and biscuits every morning in your room, laundry service for
bedding felt damp, and a terrible smell of damp laundry lingering
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn
great for kids to run around
plenty of room. parking outside the lodge. good tv very comfortable bed.
is spacious, breakfast is good, bed is comfy having a cider from the bar and drink it in the
parking at the lodge is for 2 cars only and some one had decided to
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
can hear everything so the noisy kids that were running around until gone 11 were as annoying as hell
friendly staff, quiet, clean, good wifi.
it is a stunning location in the private vineyard with onsite free hotel residents only parking by the hotel
we had dinner there both nights and the food was great, the breakfast in the mornings was excellent
bit of confusion over room type booked & access/parking during race but all got sorted.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
very loud music in bar below until 11.30 on friday night.
dirty carpets wifi didn t work
staff were warm and welcoming and accommodated our early check in
bar was good but a bit chilly
wifi could be better.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they were there for the duration and their young kids were making excessive noise, running around the apartment
the wifi signal was good (i used it for emails and some surfing)
wifi is up and down, and not very fast even at any time.
didnt expect there is a kitchen,quite and its too big for two people,im planning to book for xmas eve till 27
no wifi even though it says its available - password didn't work
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff friendly ud83eudd17 i just wished the tv in the room could connect to internet so the kids could watch
the kids and myself were pleased with the state of the room
really annoying as it was a night off from the kids
like the kids play area, the view in my room #904, my family like the way that our room was cleaned
liked the room and beds in the room as i travelled with my kids
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
charged wrong amount for kids breakfast which i discovered by chance and then corrected
hotel, near busy road, tiny swimming pool for 150 room big hotel, kids were not allowed to swimming pool because
tiny and poorly explained that it s like a leisure centre in the way that the pool was full of kids
noisy. rooms and kids playing on the corridor all the time until late pm.
could not swim on saturday morning as they have kids lessons until midday
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good breakfast the kids loved it.
no facilities for kids.
it also has lovely breakfast that my kids enjoyed
kids loved the cereals
the noise from the kitchen, road and the upstair kids running arround
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
are no staff members to provide room service or help with luggage
wifi worked well
the food is amazing, and full restaurant menu is available as part of room service which is great
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
t like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice
here for two nights with 2 kids
i guess i have a tale to tell my kids (head to the negatives
she arrange to change my kids room to be on the same floor
the bar staff was very friendly and helpful
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
manoj was very friendly and kind helping us with our kids
the kids didnt luke the eggs or sausage.
we stayed in the hotel with 3 kids (11, 13 and 14) and 3
tv channels for kids was not working they get bored but it is fine
didn t go with children but ideal of travelling with kids i believe
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was very kid friendly. kids play area was a hit with my toddler.
had lush green space around the property and kids enjoyed playing around
wish we had a bath for the kids!
inside all the workers very lovely and caring this hotel should be a 5 star not 4 star me and my kids and partner
swimming pool, small and full of kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
as a mom of two little kids every few months i stay in different hotel
we had a 24 hr break from our own kids, so would have preferred to use the spa earlier as open to children from
great hotel walkable to richmond green. kids loved the pool
we had hoped for a relaxing afternoon but were met with kids bombing into the pool
we couldn't experience the pool as there were kids screaming in there, which i have no problem with but as we
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
dispenser in the room was fitted 6 ft high up from the floor so wasn't usable by kids and even difficult for
i stayed with mu kids during our christmas holidays and we all feel very much at home
my hair dryer did not work & i used the one in my kids
wifi works well in all areas
the price included parking
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
not to many facilities, probs woudnt come with kids
we had to book two rooms and these were on separate floors, which made it tricky as we have kids aged 7 and 1
will be even better where the bar and restaurant are open again
the hotel itself is outstanding set in it's own grounds with parking - a godsend
location is excellent and ample parking which is always at a premium in london
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
treat 2 nights away from kids, busy life etc
that you for your support and understanding of jet lagging family with 2 kids and a
parking directly in front of the hotel was very convenient - important when travelling with kids
was very unhappy when using the spa as it was a cold swimming pool full of kids and no hydrotherapy
there, the wedding party seemed to be from the essex area (judging by the accent) and let their kids (or
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i couldn't let my kids touch anything in the toilet for any risk of contacting germs
we did have a shower in our room, which was nice with having our kids with us
i was in one of kids twin beds which were part of a family suite with someone else in the main double room
the tv didn't work!! with kids is a little bit hard!
for safety reasons needs to be sorted a family with kids can be a problem if the slip
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
was so disappointing - roast dinner was more like school dinners 35 pounds for a kids bed as cot was
food for room service
paying for parking.
complete refurb on the rooms, bar and restaurant
wifi was also big data collect to use
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
cot and bunk bed for kids were set up prior to arrival
a couple of things to keep the kids entertained would ve been nice so parents can enjoy a drink or two
a great touch that santa came to the table to meet the kids
very clean, great staff, plenty of parking and great food
good choice of breakfast menu - something for everyone
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we stayed one night with 3 young kids and then the 2nd night just as a couple
got early check in and a little helpful late check out
we were very hungry on arrival and there was no room service available.
got early check in and a little helpful late check out
room service on sunday was a little slow
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
offer light breakfast such as bread, fruit and pastries and hot drinks as well as smoothies for kids
the pastries were not nice, the ones i add to kids snack not a nice breakfast
impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming,
in a room by the entrance, and could hear a lot of people coming and going, talking, laughing, kids squealing
one night, it was particularly noisy from adjacent rooms with a familly with kids screaming and shouting until