Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
myself and 3 kids didn't sleep very well
parking facilities poor
parking ideal and super room
good location with on site free parking.
the restaurant food is superb, and the bar is
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
had such a wonderful stay, the kids loved it
spacious rooms and perfect theme for the kids, they loved there stay and room.
so well themed, in all areas not just the rooms. staff helpful and great with kids.
food was not the best, for the kids there were only a few options and adult portions were small, it was also
aztec room was really good for the kids there was a treasure hunt around the room
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
strict to policy they call us at 11 am to check out though we checked end late night with tired kids which is
also kids meals on the food menu were ridiculously over priced
all staff especially the manager was very nice and even made us a full english breakfast after being late getting
wifi was bad
i really appreciated the hotel s facilities, especially the well-equipped gym, which allowed me to fit in a
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went for wedding anniversary with kids
plus good service from bar and restaurant staff
no laundry bag, no complementary water in the fridge, no biscuits until our last morning
the laundry for the next day was piled up outside of my room
of the hotel, location next to the river, room space, bed, and the late check out to 1:00
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
rooms were good size and breakfast was excellent. and the pool was great for the kids.
wish we had a bath for the kids!
it was very kid friendly. kids play area was a hit with my toddler.
had lush green space around the property and kids enjoyed playing around
it s very clean and nice for the family to stay especially the kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they even offer complimentary cookies and milk for kids, we didn t have it but it s a nice touch
waited over two hours to get our main course, some people had plates others didn't, staff are all kids and the
criticism - could not get through to room service
the sink has not been cleaned through out our stay there, and the laundry bags are not refilled, and only very
rural location with spacious rooms and gardens and ample parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
cot and bunk bed for kids were set up prior to arrival
a couple of things to keep the kids entertained would ve been nice so parents can enjoy a drink or two
a great touch that santa came to the table to meet the kids
didn't have breakfast
the cocktails at the bar and the creaky room floor upstairs
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
could not swim on saturday morning as they have kids lessons until midday
comments i would suggest that restaurant manager assesses the fruit bowl that is served on the kids menu
tiny and poorly explained that it s like a leisure centre in the way that the pool was full of kids
noisy. rooms and kids playing on the corridor all the time until late pm.
hotel, near busy road, tiny swimming pool for 150 room big hotel, kids were not allowed to swimming pool because
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing
i thought breakfast buffett was a bit poor expected more cereals for kids
the whole family came for a delicious meal, with a great kids menu
great breakfast options, and great dinner options with daily specials prepared by a fantastic catering
location for a wedding at hampton court golf club, fantastic staff and a lovely room
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
location was great by the river, the rooms very comfortable for adults and kids, and the staff made if for us
unfortunately, there was also a family with kids shouting, playing & crying in the next room
kids had so much fun exploring the marina wildlife and there is a rope swing for them to play on
wasn't already half in i would have asked to change rooms as it was like trying to shower with a kids watering
requested a specific room no 28 - request met we requested early check in - request met
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was clean and staff were nice to us and the kids.
nice little touch with the borrow box of books and games for the kids, fresh milk in the fridge and great food
lots of room even for my kids on a sofa bed
we particularly loved the addition of some kids toys/books and the hot chocolate supplies
mini bar was well stocked and the shortbread in a little jar with personalised message for the kids was a nice
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
30pm waking the kids but when asked staff knew nothing about it
packed bag with different things, (which you chose)including paper bowels and plastic spoons the kids struggled
our room was near reception and during the night there were kids running up and down the corridor and kept
then on the day we are told it's just croissants and there was nothing for our three kids to eat and we paid
people staying were very inconsiderate and were shouting, banging doors and kids screaming as they ran up and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
didn't like the fact that most of the tv channels were not working, we had 3 kids and only 1 cartoon channel
great view which the kids
bedroom was magnificent; we had a family room overlooking the mercedes track, which the kids absolutely loved
free parking also the free wifi which my kids loved, which helped me and my partner to relax
there s no swimming pool for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
definitely will return kids facilities
there are no sun-beds around and there are many kids doing swimming lessons
kids loved all the soft play areas, playground and gym facility. great weekend for us!
kids menu was great but huge portion sizes!
especially for families the swimming pool was fantastic, and the soft play area kept the kids entertained
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected
room was very comfortable and clear instruction of what to do with mini bar and room service
room, large comfortable bed, fridge, wifi, tea & coffee
coffee selection and mini bar is great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
bed for kids in family room not very comfortable
request a super deluxe room for 3 people- 1 adult and 2 kids
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
we arrived late with 3 kids no room service or even crisps in
the kids absolutely loved the indoor pool, which added extra fun to our stay
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff were so friendly, they were also really good with our kids
many young kids running around breakfast room on saturday and sunday mornings
were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running
kids running around at breakfast. bloody nightmare
a little cramped for our growing kids on a sofa bed in a family room but otherwise great.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
but they did change them quickly for us although we no longer had twin beds we had doubled but kids didn t
and i was happy i could get an extra bed at no cost since i was travelling with husband and two kids
good selection of drinks and food incl kids menu which was fairly priced
we had to park on sainsbury's car park which is a short walk away but when you have luggage and kids not very
hotel was just a 5 minute drive to thorpe park so we weren t rushing with the kids in the morning
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
kids club is outdoors with a tree house in evergreen forest, bikes for guests to borrow free of
breakfast was lovely we sat out on the terrace, dinner in the japanese restaurant was outstanding
breakfast is not included and rather overpriced
it is a beautiful place to stay and enjoy family time or if you do get to enjoy the spa a romantic stay
facilities and spa treatments
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
dispenser in the room was fitted 6 ft high up from the floor so wasn't usable by kids and even difficult for
my hair dryer did not work & i used the one in my kids
i stayed with mu kids during our christmas holidays and we all feel very much at home
staff, no wifi which we needed for work
the car parking is free also
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we had to book two rooms and these were on separate floors, which made it tricky as we have kids aged 7 and 1
not to many facilities, probs woudnt come with kids
hotel is very basic and the wifi comes and goes
i understand the restaurant is separate from the hotel but the room service menu wasn't great
no answer from room service or reception on sunday morning
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
very crowded at times (especially during family time in the pool when all the grown-ups without kids would go
great hotel walkable to richmond green. kids loved the pool
we had hoped for a relaxing afternoon but were met with kids bombing into the pool
we couldn't experience the pool as there were kids screaming in there, which i have no problem with but as we
we knew that there would be kids but they were bombing in the pool off their shoulders and it made the experience
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
that you for your support and understanding of jet lagging family with 2 kids and a
wedding, so it was cold where we were sat, (near the doors) they ran out of pastry's which the kids were
beautiful location and hotel. staff very friendly and great with the kids
parking directly in front of the hotel was very convenient - important when travelling with kids
there, the wedding party seemed to be from the essex area (judging by the accent) and let their kids (or
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we stayed one night with 3 young kids and then the 2nd night just as a couple
no room service, but overall a great small hotel in a fantastic location
we were very hungry on arrival and there was no room service available.
great location great staff - especially the bar lady from ukraine
the reception and restaurant and bar staff amazing
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
being able to add an extra cot bed for my 4yo, as i was a parent travelling alone with two kids under age 7
the location was going down to visit family and take the kids to a bonfire turns out we were right across from
building, nice clean rooms, friendly staff, nice bar and restaurant
nice room convenient restaurant and bar nice and quiet
bedrooms need updating. pet hate of mould in the shower and poorly finished sealant
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
car park reduced security, lost individuality after takeover, now becoming like a chain hotel, wifi difficult
no room service for food after 10pm but fully understand there are national staffing issues.
sky tv was a welcome addition , tea and coffee facilities were v good , room service food was delicious
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
continental breakfast let down by hard croissants
friendly, room very nice and really liked the breakfast hamper , which we were not
the breakfast hamper was delicious and the orange juice//fruit in the fridge was a nice touch
food / bar good and nice atmosphere
room, great location, everything top notch, lots of nice touches including the breakfast basket and
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
had a lovely stay kids enjoyed the pool and dinner and breakfast
no options to dinner after 9:00pm, difficult with kids
everything the kids want to stay and husband again
friendly and clean. great for kids
not be better,staff and food were amazing,kids loved the pool,loads of pubs and nice restaurants in sutton,
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
took 1 hour to get and when received i should have never paid for was equivalent to a kids meal
didnt understand why phones wasnt allowed in the pool area either as no kids was present
the hotel had a smell and the breakfast was for kids not adults
pool
clean, tidy and has a good gym attached if very good.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we stayed here with kids and really enjoyed our experience
my kids especially enjoyed the cooked breakfast
maybe it was a family with kids
beautiful hotel and breakfast bar room
wifi connection receptionist was a little grumpy but that's not important breakfast was not
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the tv was also fully equipped with streaming services too and the wifi was good
hotel is very well sited and easy to find with ample parking
free parking
lighting in the staircase/by the doors ; wifi connexion
i didnt have the password for wifi
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
flight was delayed a day and the staff were so kind and helpful to us as a family with 3 small kids
rooms very clean and functional , nice standard - we had a connecting family room (parents plus 3 kids), had
is not the hotels fault but i think emirates cabin people are the most noisy kids i have ever seen, so you can
beds and we were allowed to check in early which was very helpful when travelling with kids
s a bit of a long walk especially with little kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
although in terminal it is a long walk with bags and kids.
would be nice if they can provide a play area for young kids
door in dining room bangs loudly when used by staff noisy guests and kids running up and down the
comfortable and the kids like the room and comfort of the bed
were traveling with kids and requested for bathroom with bathtubs
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no shop in terminal 4 so had to track it to terminal 2 with the kids which was a bit difficult.
gave us the opportunity to get to our rooms early which was so grateful as we are with small kids
location restaurant has huge kids meals
doesn't have a swimming pool and kids' play zone
kids loved the christmas lights and decorations
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff = especially romanian lady- didnt catch her name but she was really good with the kids
was poor our room showed a bunkbed room for 2 x kids but there was a single the one little one slept on the
good breakfast
room was a great size everything was clean laundry was lovely and fresh
staff was amazingly accommodating, from helping me with my bags to providing a delicious breakfast spread
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the best part is parking is free
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the pool was also a hit with the kids
we were very close to the aairport and the kids loved watching the planes fly over from our room
staff, very helpful, lovely hotel, kids loved the pool
hotel was advertised that kids under 12 could use swimming pool up to 6pm but under 18 could use it till 8 pm
went down with son to see 3 other families waiting to be told kids couldn t go in even though there were
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was no netflix for kids to be entertained
also the location was great near the market, and a patk for the kids
monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids
really, would have been nice if the breakfast menu could be varied as it becomes monotonous for those who stay
we definitely had to wash dirty laundry the moment we checked in
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
ibis modern ,clean , jazzy great breakfast good quality ingredients,well cooked and a very good
would have liked more information about the on-site restaurant and bar such as the opening times, and what time
had a few beers in the bar on sunday and the barman was great very friendly
wifi did work for my whole stay, i had to hotspot my laptop
breakfast price
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
love the 2 double bed room, perfect for me and y 2 young kids, was able to get a well rested sleep in my own
it had a lovely adult and healthy kids menu
small toys for the kids
to heathrow terminal 4 long stay car park and terminal is great and my kids were give complimentary goodies upon
kids friendly location