Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the best part is parking is free
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
one we booked for 2 adults and 2 children also did tell them about kids age
hotel isn't kids friendly and the first desk workers aren't pleasant
booked a room for myself my wife and two young kids
staff were not wearing masks and there were kids running around the adult bar
lots of kids booking cheap rooms to have partys and get drunk during lockdown
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the hotel had a smell and the breakfast was for kids not adults
took 1 hour to get and when received i should have never paid for was equivalent to a kids meal
didnt understand why phones wasnt allowed in the pool area either as no kids was present
complimentary use of the indoor pool. fast free wifi in room. good location. good aircon.
location, staff and spa facilities were the highlight of my trip
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
this location is great for family with kids, or group youngstars doing something big in london
bath road close to hounslow market and family rooms are good enough to accomodate 2 adults and 2 kids
the only minor change if possible would be to introduce kids rate for breakfast as a 10 for my 7 yo was a
lower floor can be a bit noisey . school kids stayed. so not really fault
heater didn't work in the first room we were in so needed to move, which was inconvenient as the kids had
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
kids can play pool, ping pong, or giant jenga
a games space which is perfect for teenage kids
was exactly as we would appreciate as a couple without a child, yet also very accommodating for kids, so we
modern and funky with games for the kids large and small, bar, lots different interesting seating areas and
very cool vibe and games were great for the kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
love the 2 double bed room, perfect for me and y 2 young kids, was able to get a well rested sleep in my own
everything was great. free breakfast for kids is wonderful.
friendly, helpful and understanding staff (with kids always difficult to find right rooms & booking didn't go
kids friendly location
it had a lovely adult and healthy kids menu
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
absolutely beautiful my kids loved it.
tip even if you dont have kids book the family room double plus 2 single beds the room is huge so much space
unfortunately, there was a large contingent of chinese kids leaving a mess everywhere
hotel was advertised that kids under 12 could use swimming pool up to 6pm but under 18 could use it till 8 pm
staff, very helpful, lovely hotel, kids loved the pool
Booking Options
Kid Friendly, Avaialable Crib
noisy restaurant. allowed kids to run around screaming.
served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids
worse thing, 1am a family in next room had a fight, screaming kids, slamming doors went on until 4am
sky bar is absolute hit, especially when you travel with kids
sky bar is absolute hit, especially when you travel with kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
both our rooms (wife and mine, two kids in other room) looked they had been broken into several times (prior
can't imagine how it would have been for any parent trying to get their babies or kids up with everything else
kids in the hallway until 10 or so
slow dining room service. once it came the food was great.
comfy bed, keen and well informed staff. decent wifi and clean. room temperature was good too.
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
told our kids (4 and 3) we were going to mexico
little american bar but nothing for kids to eat , and other restaurant was indian, great for me but had to order
really big rooms even with 2 queen size beds still had room for kids to play
we found old crisps under the bed and a kids sticker on the draws both not ours,
spent 2 nights here (family with kids)
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the swimming pool was small (in basement), but great for kids to burn off energy
good breakfast room offered a double bed for kids whereas other hotels were giving a sofa
a travel cot for my youngest, showers were really nice after a day of travelling with two young kids
a layover in heathrow and this hotel is a good option for 4 adults (us and our older teen kids) in one room
the rooms were spacious and for kids the pool was great
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
place had lots of stairs which made it difficult to find the rooms and with bags and small kids was a bit awkward
but it was pain at last moment to sleep in one room with 2 kids
vas lacking, we traveled with kids so requested two rooms one next to the other months in advance only to get
staff talking rite wifi not working room also not cleen tolite making store i'm always going upstairs for bath
service was fine. the guy was very nice and free wifi+tv is a plus.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had dinner at the hotel and was pleasantly surprised - kids menu was great and we all loved our food
was an overstay on the way back from a trip, we had 3 kids, and was comfortable.
kids running riot in bar - burning menus - parents out of control
frustrating because we had just come from a long flight and i really wanted to get the kids to bed
not much to do for bored kids but luckily there was a mc donald's opposite so would get them food they would
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff = especially romanian lady- didnt catch her name but she was really good with the kids
was poor our room showed a bunkbed room for 2 x kids but there was a single the one little one slept on the
good breakfast
great bar on the ground floor
bar food was delicious
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids enjoyed the breakfast and the style of the room
turned out the single bed was meant for kids under 12 years oldand my daughter is an adjlt if 20 years old
kids friendly
limited options for kids on both the breakfast and dinner menu.
the rooms were immaculate, and our room even had an adjoining door with our kids, without us even asking for
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the kids hated it and it was a bad experience for them
no good behaviour towards kids
i had my 2 teenagers and 2 small kids with me and it was our first time in that area, so we did not really know
you can have 5 in 1 room 3 kids 2 adults
no good behaviour towards kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
flight was delayed a day and the staff were so kind and helpful to us as a family with 3 small kids
my adult kids were staying in a separate room and their bar fridge was empty, once the reception staff was
beds and we were allowed to check in early which was very helpful when travelling with kids
rooms very clean and functional , nice standard - we had a connecting family room (parents plus 3 kids), had
not many options on the menu for kids , but they were very accommodating regardless
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room worked just fine for me and the kids
the particular room we were in was perfect for me travelling with my two kids
staff was very friendly, breakfast was amazing
complimentary breakfast was included which we didn t know when booking, which was a bonus
reliable wifi
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies
helpful staff, free parking and free wifi
ita clean and the staff are amazing. very quite at night too. the breakfast top notch.
parking space and good breakfast
the breakfast is good and the restaurant in the evening has a good choice for vegetarians and
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids went wild seeing it because they knew it out of videogame or something in the internet
we had all our bags and two kids below 3
would be nice if they can provide a play area for young kids
kids can diner free with mom and dad
clean, good food and kids friendly
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location restaurant has huge kids meals
kids loved the christmas lights and decorations
it was a great place to stay, and we had a memorable vacation with our kids and grandkids
close to terminal 4, i was traveling by myself with two small kids
doesn't have a swimming pool and kids' play zone
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
if you wanna stay somewhere near airport and the family room makes it easier for us with 2 young kids
limited options for dining with kids and pricey.
min before we got our dinner: a mini pizza and salad, which was rough with two hungry and tired kids
the comfortability and the fact that my kids were also pleased with it
it was a little expensive, but worth it to have the separate sleeping quarters for the kids.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
swimming pool was nice and enjoyed by the kids after we arrived - 5 per person additional charge
large modern hotel, good restaurant. kids eat free with adults eating.
was a group of kids on my floor who ran and made noise in hallway, even between 9 and 10 pm
full of kids
there was no children's menu and had to pay full menu price for 3 kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
unfortunately kids cant use the pool.
the hotel is just beautiful. both kids aged 16 and 12 loved it! what more can i say?
times for kids is strictly only between 9am and 11am and 4pm and 6pm
because we had treatments then we used the pool etc for free and this hotel is definitely not for kids
snake and ladders soft play and playground for kids when they are bored
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
fried eggs were like rubber kids toys
honestly, even when with kids this made our journey so much easier and stress free
absolutely no way to get to t4 or t5 if you have too much lugagge or kids or a dog unless a very expensive taxi
my kids were carded for an alcoholic drink, even though they were having a dinner with their mother
are a family of 5 (2 adults and 3 young kids) so i requested to stay together in the junior suite which has 2
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i had a great breakfast stuff are very friendly an helpful we love it with the kids
it was pretty good, we stayed as a family, very welcoming to us and the kids bed was also
my wife had to clear screaming kids out of the ladies at 1900 , my sister in law had too go back to her room
kids eat free in the evening if adults order something
kids received complimentary treats.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
walls were thin, could hear family with small kids in next room
location! perfect for getting to an early flight with little kids
no free bottle water, we arrived at 11:45pm with two kids and carrying 5 large cases and 4 big hand carry bags
it's so narrow. i think it's fit for a business traveler which has no accompanied kids.
difficult to get onto wifi-annoying
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we travelled with kids and requested the 2 rooms to be near one another, this wasn't possible, but they were
for over night layover, especially with kids
bed for 2 kids on the small side
(by the way, i recommend adding breakfast especially if you have kids as the area don't have much options for
staff were not overly friendly and there were limited dinner options for kids.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
menu for room service, which was a shame
are no staff members to provide room service or help with luggage
coffee selection and mini bar is great
free parking and internet
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet, very friendly staff especially with the kids
very helpful as i was traveling with my elderly grandparents and young kids
is fairly small for 2 adults and 2 kids
i appreciate that kids eat free, and there is a couple restaurant options
good pizza restaurant onsite, great for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved watching the planes and even though we were very close to the airport they didn t
as the inner court was full of screaming kids - sorry but i need my sleep before flying early
we were 1 adult and 2 kids over 5 so would have had to pay over 20 pounds for a shuttle and we d just missed
breakfast buffet was great.. kids would like to say best little sausages ever..
it was good to have rooms that connect for the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location, staff, rooms, bathroom, breakfast, price - everything amazing and we will definitely be
wifi log in is a complete and utter pain
liked the quality of the room, the friendliness of the staff and the excellent breakfast
very helpful staff and well equipped rooms which were comfortable. good bar service .
- location of the hotel - security systems - compact but functional rooms - good wifi
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our kids loved the bunk beds
not great for young kids
main attractions but if you are thinking about going to windsor castle, stonehenge, legoland (for kids), kew
i stayed with my husband and 2 young kids and it was like home from home
and love the indoor balcony cons need 20mins+ walk from tube, if you are with heavy lauggage or kids not suggest
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
hotel was so clean and staff were so friendly the use of the pool and sauna was incredible kids loved it but
nice clean room - the kids loved the pool.
staff who are great with kids, food is delicious, spacious dining area, not too crowded, pool could be warmer
and great with the kids room was modern and had everything that was needed for a comfortable stay
pool was great for the kids and room was comfortable
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
location for a stay before flying the following morning, and for our kids to relax before they flew out the
with luggage - although i must commend a female staff that saw me struggling with luggage and 2 kids and offered
free things for kids- very cool.
not access parking via lift, and had to pay extra for parking - given the price kids had to pay for breakfast
moved into the hotel 2 days before we left london so we could take the kids to legoland
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very nice breakfast room is bigger than i thought there's kids playground
there is a big garden behind the hotel with a playground for kids
service, rooms, facilities, staff - we were a group of 10 (kids and adults)
in reception after a long journey to be greeted by noisy kids high on a party, getting fractious with their
the staff were extremely friendly and helpful, the food was good - excellent breakfast
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we stayed one night with 3 young kids and then the 2nd night just as a couple
we were very hungry on arrival and there was no room service available.
great location great staff - especially the bar lady from ukraine
got early check in and a little helpful late check out
we stayed one night with 3 young kids and then the 2nd night just as a couple
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we stayed here with kids and really enjoyed our experience
maybe it was a family with kids
my kids especially enjoyed the cooked breakfast
was exquisite - kudos to diego, milena, umesh and richard, the facilities were amazing and their breakfast was
were woken at 5am by someone delivering laundry bins right outside our window
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
sleeping on sofa beds is not comfortable, especially when kids are older
we had the family room & it was good enough with 2 kids (2 & 5)
into the main road but we room was well soundproofed so we couldn t hear the traffic and the kids loved the
kids are disappointed
great location. clean and comfortable and modern. free popcorn was a hit with the kids.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i stayed with mu kids during our christmas holidays and we all feel very much at home
dispenser in the room was fitted 6 ft high up from the floor so wasn't usable by kids and even difficult for
my hair dryer did not work & i used the one in my kids
friendly hotel, great location bring so near to richmond yet having free car parking
great location. comfortable bar and dining area.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
not to many facilities, probs woudnt come with kids
we had to book two rooms and these were on separate floors, which made it tricky as we have kids aged 7 and 1
great parking and also in an easy walk to the public bus
room wifi was a bit patchy
car parking onsite is free for house guests
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking directly in front of the hotel was very convenient - important when travelling with kids
that you for your support and understanding of jet lagging family with 2 kids and a
treat 2 nights away from kids, busy life etc
wedding, so it was cold where we were sat, (near the doors) they ran out of pastry's which the kids were
was very unhappy when using the spa as it was a cold swimming pool full of kids and no hydrotherapy
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
excellent wifi
we used the kitchenette for breakfast
kitchen not very well equipped. stairs very steep and not very clean.
room we had was well appointed with good tea and coffee in a kitchenette
very strong and stable unlimited wifi tv with many freeview channels
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
are small, the hotel is a bit far from the train station so it is challenging with kids
love the town. staff was nice. hotel was quiet. accommodating with kids.
on reaching there we found out our kids couldn't use
i had a drink in the bar the 1st evening of our stay and the lady was lovely friendly and helpful, even reminded
room service
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
great hotel walkable to richmond green. kids loved the pool
we knew that there would be kids but they were bombing in the pool off their shoulders and it made the experience
relax in the swimming pool during the day , however there were swimming classes in the pool and kids
we couldn't experience the pool as there were kids screaming in there, which i have no problem with but as we
pected on a saturday morning) & the pool during kid hours is loud as you could expect if kids playing, it emptied
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had a family room which consisted of a king size bed and a fold out double sofa bed for the kids
staff were so welcoming and great with the kids!
kids loved it
the wifi was fast and the location fantastic as buses at front door and the underground 50m away
laundry was easy due to the laundry matt kiddy corner to the hotel
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
family room was excellent and the kids particularly enjoyed the toy box that was in the room too
but the best thing was the little box for the kids - books, crayons, toys, games and mini marshmallows for
room was clean and staff were nice to us and the kids.
family room, loved the bunk beds for the kids, nice touches for the family like top trumps game, books and
mini bar was well stocked and the shortbread in a little jar with personalised message for the kids was a nice
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wifi in the room was a bit hit and miss, ok downstairs
good range of tea coffee and biscuits mini bar available but not used great breakfast choices certainly will
the room itself was fantastic; super comfortable bedding, a great bathroom, good wifi etc etc
fantastic location for kew gardens and on site parking a great bonus
great location, staff and management team. bar service terrific too.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
got given two rooms with a door between the two which the kids loved
would have been nice to have two queen beds in a room so our kids didn t need a second room.
in the shower/bath was low, it s a 15-20 taxi ride from t5 with kids although you can use a public bus
great location when traveling with kids
great staff. quick and tasty room service. easy connection to airport. ideal for access to t1-4.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
a little worn, but my kids loved it and the restaurant
kids loved that they could see planes landing and taking off from their room
was comfortable and quiet kids meals are very good and great value perfect for early morning flights from heathrow
kids loved
great room with extra beds for my two kids and a great little restaurant!
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained
no much for my son no kids menu had to ask and given list on piece of paper
the second night the next door room were continually shouting at each other, kids screaming and doors banging
clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car
let me have early check in as i needed to be ready by 2pm
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
there are no sun-beds around and there are many kids doing swimming lessons
especially for families the swimming pool was fantastic, and the soft play area kept the kids entertained
kids loved all the soft play areas, playground and gym facility. great weekend for us!
the playground for kids are amazing, with very thoughtful soft mat under
children love the indoor soft play area, kids swimming pool and the outdoor playground