Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids especially enjoyed the cooked breakfast
we stayed here with kids and really enjoyed our experience
maybe it was a family with kids
some of the decor needs updating. wifi not reliable in my room. breakfast is basic.
on the floor for child, no safe box in the room, they charge extra for parking, no same day laundry service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had a family room which consisted of a king size bed and a fold out double sofa bed for the kids
staff were so welcoming and great with the kids!
kids loved it
staff were kind and friendly, breakfast was great, the room was nice and comfortable
breakfast was fantastic, freshly prepared and delicious
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wedding, so it was cold where we were sat, (near the doors) they ran out of pastry's which the kids were
there, the wedding party seemed to be from the essex area (judging by the accent) and let their kids (or
beautiful location and hotel. staff very friendly and great with the kids
was very unhappy when using the spa as it was a cold swimming pool full of kids and no hydrotherapy
treat 2 nights away from kids, busy life etc
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we stayed one night with 3 young kids and then the 2nd night just as a couple
the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time
the spa offerings
the bar is stunning - great to wind down in after a long afternoon at twickenham
we actually didn t use the bar or restaurant but they both looked amazing
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
we knew that there would be kids but they were bombing in the pool off their shoulders and it made the experience
very crowded at times (especially during family time in the pool when all the grown-ups without kids would go
relax in the swimming pool during the day , however there were swimming classes in the pool and kids
we couldn't experience the pool as there were kids screaming in there, which i have no problem with but as we
because it had a pool, only to find out there are severe restrictions on when kids can use it
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we had to book two rooms and these were on separate floors, which made it tricky as we have kids aged 7 and 1
not to many facilities, probs woudnt come with kids
to a busy hotel but got great assistance parking the car then friendly, attentive strive throughout my stay
location is excellent and ample parking which is always at a premium in london
was surprised that bar meals only were available
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we used the kitchenette for breakfast
kitchen not very well equipped. stairs very steep and not very clean.
excellent wifi
room we had was well appointed with good tea and coffee in a kitchenette
very strong and stable unlimited wifi tv with many freeview channels
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i stayed with mu kids during our christmas holidays and we all feel very much at home
dispenser in the room was fitted 6 ft high up from the floor so wasn't usable by kids and even difficult for
my hair dryer did not work & i used the one in my kids
real ale at the bar as far as i could note
the car parking is free also
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
bed, reasonably priced minibar and snacks, cozy pub downstairs, friendly staff who allowed us an early check in
underground parking was good
adequate car parking nice atmosphere friendly staff
wifi was patchy
hotel (pub with rooms) is ideal for visiting kew gardens, on bus routes and has off street secure parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
because we had treatments then we used the pool etc for free and this hotel is definitely not for kids
little bigger, when we went down there was only one bed free, and no room in the hot tub and 5/6 kids splashing
unfortunately kids cant use the pool.
times for kids is strictly only between 9am and 11am and 4pm and 6pm
we don t get to leave the kids, and the staff at the hilton syon park made our time away extra special
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was pretty good, we stayed as a family, very welcoming to us and the kids bed was also
booked a twin room for 2 kids and 2 adults
i had a great breakfast stuff are very friendly an helpful we love it with the kids
kids received complimentary treats.
we got a free treat for the kids on arrival
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff = especially romanian lady- didnt catch her name but she was really good with the kids
was poor our room showed a bunkbed room for 2 x kids but there was a single the one little one slept on the
great bar on the ground floor
no information sheet or folder giving information about meal times, wifi etc no chair in room
tidy, private bathroom was across the hall, staff were amazing, great thai food and a continental breakfast is
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i booked and stayed the same night as it was an emergancy situation for myself and my kids
everything was fine bar the sofa bed, very lumpy and uncomfortable for the kids.
room service was poor
wifi was a bit slow, also the room service says collection which was slightly confusing at first
spacious reception and bar area
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
staff who are great with kids, food is delicious, spacious dining area, not too crowded, pool could be warmer
nice clean room - the kids loved the pool.
hotel was so clean and staff were so friendly the use of the pool and sauna was incredible kids loved it but
kids loved the pool setting and
ticked all boxes. wife and kids loved it!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not great for young kids
told me when i made the reservation that they could put rooms next to each other since we had kids
stayed in a spacious room (one bedroom) with 2 kids
good for business & couples & older kids
our kids loved the bunk beds
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
lovely studio-style room with a kitchen and a beautiful bathroom
i love that the studios have hardwood floors as carpets in hotels tend to gross me out
everything, staff were amazing, room was great. gym well equipped
the staff are consistently warm and helpful, there s a gym and laundry on-site, and the tube is just a five
you get a hotel style bedroom with a kitchen area and an area to sit and relax
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi signal poor, same with tv signal so couldn t watch anything, bed small - listing says
wifi didn't work for me
friendly staff greeting us and also free wifi in the room
bed was very comfortable and the wifi was strong
place , we had drinks & food in bar which was excellent, staff were friendly & service was excellent, room was
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was very beautiful, comfortable and big enough for 2 kids and 2 adults
the bathroom was good, as was the wifi
reception staff gave a very early check in
the wifi access is unreliable.
wifi worked well
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we arrived late with 3 kids no room service or even crisps in
bed for kids in family room not very comfortable
request a super deluxe room for 3 people- 1 adult and 2 kids
the kids absolutely loved the indoor pool, which added extra fun to our stay
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
children love the indoor soft play area, kids swimming pool and the outdoor playground
especially for families the swimming pool was fantastic, and the soft play area kept the kids entertained
kids loved all the soft play areas, playground and gym facility. great weekend for us!
everything the kids loved it
the indoor swimming pool is highly relax for family with kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
sofa bed for the kids comfier than any other hotel we stay in in london
the place was spotless and the staff were very friendly and helpful and great with the kids
breakfast was rather good - even kids weren't disappointed
it is a family friendly hotel so perfect for a holiday in london with young kids
room a little small, so with kids becomes cramped.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the food was really tasty, and an excellent selection of beers at the bar as well
wifi connection in the room was poor, i assume the router was just too far
could have been a bit cleaner (it wasn't spotless) and there were no instructions for tv, wifi or heating
able to watch live football in bar and lounge area
the rooms were super quiet, great wifi, and lovely staff
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean hotel with comfy beds and a decent breakfast staff were accommodating and caring when my kids were sick
kids running around the hallway, not enough hangers, light for bathroom was outside bathroom, lift
it could be a bit noisy if there were kids next door.
we got early check in so was very pleased as we could get rid of luggage
clean hotel with comfy beds and a decent breakfast staff were accommodating and caring when my kids were sick
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the breakfast was disappointing, it was like a kids pack lunch box on a school trip, i've never seen anything
no space for breakfast which is fine but what was provided was like a kids lunch box
there was a coffee boiler in the room, but no beverage for the kids really
great welcome and early check in.
my room was spacious, wifi was great, the breakfast-to-room service worked perfectly, and the location is
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we needed it for a visit to our kids who live near
every single person we had contact with were brilliant, we rang ahead of our stay and asked for early check in
furthermore, they gave us early check in and some more time before check out and kept our stuff so we could go
the room was clean and had good wifi
there was no room service, or anywhere to buy drinks or snacks
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
- request an underground room if you're travelling with elderly & kids
wifi worked, but ws a little slow at times
room, super clean, good wifi
- request an underground room if you're travelling with elderly & kids
wifi connection wass excellent
Booking Options
Free Internet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
it looks nothing at all like the photos and i wouldn't allow my dogs to stay there let alone my kids
kids above throwing things into outdoor are so not clean
as i walked through the corridor, i had to navigate past piles of dirty laundry just to reach my room
free wifi
the kitchen had everything microwave, kettle, oven, stove, dishwasher
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
travelled with family of four,kids age 9 and 4
of us and often means having to book multiple rooms so finding the room here was fantastic - the kids loved the
walls are paper thin, a room nearby us had a phone vibrating which kept waking us and the kids up
having two small kids, the window view can be great for short term entertainment, like counting buses
with two adults and two kids, it felt so crowded that we were almost running out of air
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we didn't realise until a few hours into our stay, it melted some chocolate the kids had bought
lady is no we ask her if we can early check in atleast q hour because we travel far and i have kids she didn't
but this didnt affect the kids as they were fast asleep
all they could to help with an early check in as promised so i could head off to my sporting event stress free
the room was quiet and had everything i needed: a comfortable bed and a new bathroom apart from a kitchenette
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids here in a twin room facing out to the construction work, so felt privacy was lacking
very friendly and helpful with the kids
we had the family room for our 4 grown up kids and for ourselves we had the cozy room - both were just perfect
we did not try the breakfast, as it was too expensive for a family of 4, no kids discount, and looked like a
i think the staff are lovely and the location is great to see my kids when i am down
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
breakfast was same every morning sofa bed for kids not comfortable
room a bit small wifi not very strong so kids struggled to use tablets
like the room, sufficient for family with 2 kids or even 4 adults, great location near to metro station and
kids enjoyed free minibar with chocolates and pop
was good but could be long waits and really busy especially weekends with kids running around
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
ordered room service and the bread with the soup was mouldy so kids stopped eating - this was quickly dealt with
safety concern for kids
friendly and helpful staff, who helped to change our room into a twin for our teenager kids
no kids running around bar at11pm and noise fm event
wanted a twin room for our kids, but the doubletree is more geared for adults
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
nice warm shower and kids beds were comfortable
pub was noisy - had kids screaming down a microphone for hours on a sunday evening
i liked the writing desk, the wifi was fast and reliable and the decor was generally good
the tapas bar which is part of the hotel is simply superb - it was so good i ordered seconds
wifi speed was solid
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we were traveling with kids and were never made to feel uncomfortable for having them in the pub
was missing from the shower cubicle so it was hard not to get the floor wet while showering - wifi wasn't very
friendly staff, wifi spot on, comfortable bed, great, quiet room & breakfast was lovely
wifi difficult
bar is lovely too
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
on reaching there we found out our kids couldn't use
love the town. staff was nice. hotel was quiet. accommodating with kids.
are small, the hotel is a bit far from the train station so it is challenging with kids
didn't use room service but choices seemed limited
excellent wifi
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room, great location, everything top notch, lots of nice touches including the breakfast basket and
friendly, room very nice and really liked the breakfast hamper , which we were not
restaurant and bar area very attractive and the lunches and evening meals were lovely
nice breakfast basket waiting for us in the morning
the wifi worked well though
Booking Options
Free Internet, Kid Friendly, Indoor Play Area
the hotel and its staff were brilliant me and my kids will 100% be returning it s great
lack of cutlery/ kitchen utensils such as a tin opener or bottle opener
room is comfortable, the locations is great , the breakfast is delightful and there is free wifi available, they
great location, tesco and laundry mat so close
everything you needed, separate kitchen was good and only 8 mins walk from hammersmith train
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i guess she thinks all kids should behave like robots and that every kid's natural curious instincts should be
there were kids partying in the room next door on friday night and they woke me up at 3am
when we arrived, they tried to give us rooms closer together as we traveled with three small kids
shower head was wayyy too high up for most of the regular population to reach (and definitely not kids)
shower head was wayyy too high up for most of the regular population to reach (and definitely not kids)
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies
helpful staff, free parking and free wifi
and for 2 hours early check in they charged additionally 30
parking space and good breakfast
wifi connection was great too
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we particularly loved the addition of some kids toys/books and the hot chocolate supplies
family room was excellent and the kids particularly enjoyed the toy box that was in the room too
nice little touch with the borrow box of books and games for the kids, fresh milk in the fridge and great food
lots of room even for my kids on a sofa bed
but the best thing was the little box for the kids - books, crayons, toys, games and mini marshmallows for
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
an hour before we arrived, and the amount of smell of bleach was very dangerous, especially for kids (we all
we booked online from manchester for six people (four adults and two kids aged 7 & 2) after confirming over
we had a fire alarm hanging off of the wall (luckily nowhere near where the kids could reach) and most times
was a lovely experience for my kids, my wife, and me, and we would like to do this again with your hotel soon
couldn t connect to wifi
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids enjoyed the hot chocolate and the coffee was also very good
kids are disappointed
great location. clean and comfortable and modern. free popcorn was a hit with the kids.
kids had great time
room was clean and had a good view. kids enjoyed the film theme
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
shower to the ceiling is uncomfortable and problem with small kids
we also have 1 girl 4 years old and our friends they had 2 girls (7 and 9 years old) and for kids this was a
wifi did not reach everywhere in the room (new century inn) so we could not access it for the time
wifi wasnt the best
breakfast and wifi are included in the price
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
locksmith specialist visit would be welcome as my kids had some issues with the door lock
they are very pet friendly as well, we took our small dog and he enjoyed every part of the stay
wifi signal was not the strongest
perfect location to experience west london and the restaurant/ bar is one of the most popular in the area so
in the room did not work - some wifi issues so we could not watch the movie at night
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
no room service for food after 10pm but fully understand there are national staffing issues.
the car parking is convenient and free and wifi is good
huge thanks to the receptionist who was so lovely and kind on friday night and who brought me room service
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the breakfast was extremely budget and resembled something you'd give kids as a snack on a school trip
all so can be opened all the way, even though the sign says it does, be careful if you have any kids there
staff always smiling, made me and my kids feel welcome didn't get to have the breakfast as was in to much of a
the triple toom was mine as had two kids and there was 2 wires hanging out of the walls bound in tape collecting
we could hear kids playing on the top floor - not just running but screaming
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
didnt understand why phones wasnt allowed in the pool area either as no kids was present
took 1 hour to get and when received i should have never paid for was equivalent to a kids meal
the hotel had a smell and the breakfast was for kids not adults
staff were very helpful and late check out was perfect.
bed was great size and comfortable tv size and access to sky movies wifi great connection great room service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff are very accommodating. comfy beds. good selection at breakfast
wifi almost never works very bad signal
wifi log in is a complete and utter pain
very helpful staff and well equipped rooms which were comfortable. good bar service .
location, staff, rooms, bathroom, breakfast, price - everything amazing and we will definitely be