Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
staff, clean and tidy rooms, attention to details, plenty of space to park a car for free, good wifi, ect
charging facilities and have not seen bar snack to buy placed in the rooms
parking is easy to find and is for people staying at the duke s head which is great
parking was very convenient
toilets in the public bar area where not up to the standard elsewhere and the floor was flooded
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
staff was friendly overall and nice to the kids
noisy people in rooms near me kids running about screaming
some of the bar staff could try smiling ud83dude01
bar food and restaurant was also excellent
bar and restaurant excellent
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids were running through the corridors in the night and the door is too heavy so when it opens or
sounded like loads of kids having an argument but couldn't really work out what was going on
we avoided all contact with mum that night even though she had the kids as we didn't want to tell over the
were very helpful ,food arrived late from kitchen but reception staff went the extra mile and brought the food
parking lovely staff accommodated our request for a spare bed complementary breakfast free
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
loved the fact that you were accommodating to me and my 4 kids
lots of kids running around in jim jams, but it was christmas after all!
there are lots of restaurants around but we took advantage of 'kids eat for free' offer available at the hotel
spacious cafeteria, my kids could run around without disturbing other guests beds are very comfortable, we booked
our kids couldn't be on the same floor with us.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
guests are expected to park at a distant car park and walk back with their luggage and kids, which is very
staff friendly ud83eudd17 i just wished the tv in the room could connect to internet so the kids could watch
we booked a 2nd family room and ended up with the kids on the floor in a make shift bed
the double bed was a little small for two people...and the sofabed was small for two kids.
liked the room and beds in the room as i travelled with my kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they were there for the duration and their young kids were making excessive noise, running around the apartment
didnt expect there is a kitchen,quite and its too big for two people,im planning to book for xmas eve till 27
he let us make late check out even though the hotel was very busy and fully booked
early check in was possible (for one room, which was appreciated)
wifi speed is slow
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
t like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice
i guess i have a tale to tell my kids (head to the negatives
she arrange to change my kids room to be on the same floor
here for two nights with 2 kids
early check in abailable also which was
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the noise from the kitchen, road and the upstair kids running arround
no facilities for kids.
good breakfast the kids loved it.
kids loved the cereals
it also has lovely breakfast that my kids enjoyed
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi did not work at all
wifi did work for my whole stay, i had to hotspot my laptop
a fire alarm due to some issue in the breakfast room but we can't blame the property
to hang your clothes, lamp next to the bed as well as possibility to charge your mobile, wifi was working well
was good, breakfast was excellent, good choice and nice food, perfect way to start the day
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was no netflix for kids to be entertained
monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids
also the location was great near the market, and a patk for the kids
the kitchen and bathroom was well equipped
we definitely had to wash dirty laundry the moment we checked in
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
manoj was very friendly and kind helping us with our kids
so attentive to both kids & me we loved it
my kids really appreciated his support and how lovely he was towards them
the kids didnt luke the eggs or sausage.
staff went out of their way to do all possible to make sure our kids had a great time and even at breakfast made
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
no options to dinner after 9:00pm, difficult with kids
not be better,staff and food were amazing,kids loved the pool,loads of pubs and nice restaurants in sutton,
kids ate free which was brilliant
the service was amazing the staff were very helpful and great for kids
had a lovely stay kids enjoyed the pool and dinner and breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pastries were not nice, the ones i add to kids snack not a nice breakfast
in a room by the entrance, and could hear a lot of people coming and going, talking, laughing, kids squealing
impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming,
offer light breakfast such as bread, fruit and pastries and hot drinks as well as smoothies for kids
one night, it was particularly noisy from adjacent rooms with a familly with kids screaming and shouting until
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i couldn't let my kids touch anything in the toilet for any risk of contacting germs
i was in one of kids twin beds which were part of a family suite with someone else in the main double room
for safety reasons needs to be sorted a family with kids can be a problem if the slip
the tv didn't work!! with kids is a little bit hard!
we did have a shower in our room, which was nice with having our kids with us
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the superior room was big and clean. the room service tapas dishes were good.
think couldbimprove on the bar area
no plug for bath and hidden costs for pet
room service
wifi needs continual re logging on bit of a nuisance
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
london sw19 8np for 30 years unfortunately i m doing work to my property this friends off mine kids coming from
of youngsters on the outside so we had to walk through the weed smoking mass not so nice with kids
staff, breakfast and secured parking
great to find a hotel in such a good location with parking included
great location and car parking
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids
some kids had got stuck in one of the lifts while we were trying to check in and emergency services were
i stayed with my 2 kids and felt very safe
rooms are very cool even when it s 30 degrees outside and they have a reasonably priced mini bar at
it even has a laundry on-site - but beware, it does not take new bps 1 coins
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we are local to the area, so i booked this for my wife to give her a night off from the kids
there's a lovely big park opposite the hotel which is ideal for walking the kids or the dog
would only be improved by a kids breakfast option i reckon, something simple like toast or maybe a nice (less
of the room was fabulous very comfortable and the staff was friendly and helpful bar downstairs was great and
the food and atmosphere in the bar are just great, specially after a hard day's work
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
free wifi and free view tv
hotel is very well sited and easy to find with ample parking
easy to access, good parking and good sized rooms
the owner allowed us access and parking from early morning for the room we had booked for the evening
clean, nice hot shower, flexible with parking, quiet area walkable to the station and centre
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
30pm waking the kids but when asked staff knew nothing about it
packed bag with different things, (which you chose)including paper bowels and plastic spoons the kids struggled
people staying were very inconsiderate and were shouting, banging doors and kids screaming as they ran up and
who was very apologetic as after having a meal at the pub next door both ourselves and the kids were exhausted
our room was near reception and during the night there were kids running up and down the corridor and kept
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
tv didn t really work as the wifi signal isn t very strong
bar in the 1st floor of the
wifi doesn t work in room 103 as it doesn t reach
the wifi didn't work in my room. there were no conversation outlets. i had to go buy some.
close to the tube - room was clean - bar was okay and with good prices - shower was okay
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
and although the staff was very friendly in general, one of the bar girls who served us when we arrived with
hotel, excellent bar and drinks
were on the top floor and the wifi was pretty hit and miss
only thing was the wifi wasn't working at the time.
the room was lovely and we greatly appreciated the late check out post gig
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if you have kids, it s not really suitable
massive room, free parking, lovely pub downstairs, nice area
wifi was occasionally a little dodgy, but that is the only criticism, and it certainly didn't cause
excellent stay, staff great, food great, room great...all good! bonus to have parking too.
hotel gave us early check in which was great & the free parking was perfect
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
ordered room service and it was lovely
(at the bar
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
inviting bar and dining area
a tuesday there was no breakfast, staff available or bar open, but the bed was very comfortable and the pub is
marta was a absolute joy to see serving the continental breakfast in the morning
nice breakfast basket waiting for us in the morning
wifi dropping continuously
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
comfortable and the kids had a hot chocolate when we arrived
booked 2 rooms, one for us, one for the kids
wifi reception was very poor or not at all (our room was on the top floor)
wifi signal was a bit weak, ok for emails but not up to watching anything like netflix
no charge for wifi or leaving your cade
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
nice place for kids, a nice park is nearby with playground and lots of water birds and squirels that kids can
window in our kids' room was broken and couldn't be opened; their room was very hot
communicated, so we ended up missing breakfast in the 2nd morning, making me put up with hungry kids for a little
it was a bit difficult with the kids in regards to safety
no telephone in room weak wifi no bins no lift no facility and cot for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the air conditioning made the odd noise through the night that woke the kids up briefly
the kids had a sofa bed each
there were 2 sofa beds so both kids had their own bed
also there is a nice bar and restaurant downstairs
met my expectations, the food was excellent, especially the breakfast which was first class
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
only thing we would change is a better option for kids sleeping
kids running around at breakfast. bloody nightmare
staff were so friendly, they were also really good with our kids
some noisy kids in the corridors all hours - not your fault
were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly
modern room, with view of the golf course and surrounding area
the breakfast is a class, freshly cooked with a variety of choice we stayed for four nights and didn't
free parking and secure 24-hour security
a lot apart from not a lot of notice about room service at night time, but apart from that was overly all good
the wifi signal wasn t great and i had zero reception on my phone
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they are flexible and allowed an early check in and late check out, which was very helpful
the honesty bar was brilliant- huge lovely showerroom
location, great bar breakfast was superb and the rooms had a very nice element of design and cleanliness
the wifi was poor. no breakfast included.
the bar and restaurant was buzzing all weekend
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i was really looking forward to my night away from the kids, but sadly it didn't happen for me
we did not try the breakfast, as it was too expensive for a family of 4, no kids discount, and looked like a
i think the staff are lovely and the location is great to see my kids when i am down
kids here in a twin room facing out to the construction work, so felt privacy was lacking
very friendly and helpful with the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
bed is small for even 2 kids, 12 and 14
interacted with the kids, showed an interest in us, could not do enough, was really chatty and welcoming
was really good, the kids loved the hot chocolates and hot breakfast
the room is small if you travel with two kids.
we literally needed an umbrella to get in/out the room we got kids first to be safe and returned back to check
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
bed for kids in family room not very comfortable
the kids absolutely loved the indoor pool, which added extra fun to our stay
alot of noise from wedding party and kids running around
we arrived late with 3 kids no room service or even crisps in
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hotel was really great, the room of 46 m2 was large enough for our family of 4 (2 adults and 2 kids)
supposed to be a relaxing few days/nights whilst the kids were at my folks place
my kids and i enjoyed would definately stay here again
when i asked them where my kids ( age 3 and 2) were going to sleep he did no have an answer and said was our
hotel, friendly staff, big spacious rooms, very modern and clean
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids running around the hallway, not enough hangers, light for bathroom was outside bathroom, lift
clean hotel with comfy beds and a decent breakfast staff were accommodating and caring when my kids were sick
it could be a bit noisy if there were kids next door.
as well as a modern bathroom with a good-sized shower, it had all the facilities i needed: good wifi, ample
breakfast was better than expected, room and bathroom were compact but clean and everything was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
had such a wonderful stay, the kids loved it
aztec room was really good for the kids there was a treasure hunt around the room
can't fault anything about my stay this is my 2nd year staying with the kids i will be back next
we arrived early, got a great parking place and our room was ready 2 hours early amazing rooms kids loved their
we loved everything, i wouldn t recommend as a relaxing stay, it s a kids dream!
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi dropped out a few times during the night, had to keep logging on
need and apple computer to access the wifi
the wifi that kept cutting out.
such a lovely memory,forgive me ive misplaced your card with all your names but all the bar ladies,assistant
so he can play it while i m getting ready but we couldn t get that to connect to the hotel wifi
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids are also asking to return
stayed at the hotel for 15 days with my kids and had a wonderful experience
also it would be good to have a few more typical kids meal options on the menu in the restaurant for the fussier
the room we stayed in was quite small for an adult and 2 kids
be nice if the restaurant downstairs had a kids menu and served more lunch type food aswell
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
locksmith specialist visit would be welcome as my kids had some issues with the door lock
the wifi wasnt very good. and the room smelled of fish & chips from the restaurant.
the downstairs mainly caters to the pub / restaurant it can be a bit awkward to check in at the bar area -
each and every one of them from the check in to the bar and restaurant, to the night manager
location, lively bar with garden, beautiful decor, excellent food in the restaurant, attentive and friendly
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids were not able to sleep
a couple that need a room away from the kids but still have the kids around
good pool and nice that there are special times for kids
nice large suite and good breakfast. spa was full of kids so not very relaxing
tv reception wasn t good in room, and kids couldn t stand up in pool (was bit deep for them)








































