it s close to our kids. rooms are large, great staff, good restaurant.

we liked everything about the hotel....room,service,spa, pool area and especially the service.

property, big comfortable rooms, great restaurant and bar on site

lack of towels at the pool.

bar service outside was courteous and efficient

all the staff were great towards my kids

breakfast no gym no pool because covid 19 but they don t give you a discount and didn t lower their prices

instead of having four of everything, kitchen had one wine glass, two drinking glasses, basics for having

my husband used the pool and the gym

kitchen and amenities were well worth the value

was on a level with kids running and screaming all night

worried about my kids getting run over

afford valet all three nights and the overflow parking lot was a little far at night with 2 kids

that i bothered the valet crew offered local restaurant shuttle and pickup, the valet parking kids were polite

nice decor. good housekeeping staff gym and pool amenities

my kids enjoyed the pool area.

location was great for my kids activities nearby. room was clean.

bad kids menu

was travelling with kids

wanted to use the hot tub and a group of loud young kids were just sitting in there the whole noght that should

great breakfast and the kids loved the indoor pool. the free appetizers and drinks are a plus!

very rude unprofessional young valet kids,,,, left my truck outside overnight twice ,,, why did i pay $30 per

kids loved the open air design of the hotel

property was conveniently located in relationship to where our adults kids live which we were there visiting

lots of kids.

my kids were able to play

it made my dog bark which woke my kids up

had to pay for breakfast, even coffee. parking lot crowded.

wish they had a breakfast

had trouble with wifi

coffee was good, kids loved the waffles

it felt good playing with the kids out

it was convenient to have the breakfast, it needed to be a bit fresher and with some more variety day to day

good laundry facilities

convenient laundry mat and great breakfast options

we had a totally charmed dinner with our kids in the hotel lounge

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot

this is more of a family place with lots of kids around

felt like being part of the american good life; families with their kids having swimming lessons in the pool,

too many kids in pool

food was expensive, wifi intermittent, super small bathroom , photos in wall inappropriate for kids (blurred

good with kids and family friendly but the style of the accommodation (no separate rooms) probably not great

not suitable for anyone with allergies with pets everywhere

wifi was fast and the hotel was super clean

they are so nice to my small pet

was able to fit two adults and two kids in there without a problem

doors separating the living area and the bedroom helped with sleeping arrangements with young kids

breakfast was very good and kids/tween/teen friendly, variety of options hot and cold

the room was large and the mini kitchen was so cute my kids opted to cook in rather than dine out

room was right next to the gym and i could hear the balls bouncing morning afternoon and night

wifi not working in room, room and balcony not very clean, expensive

wifi is not good at all.

the sheet were amazingly scratchy, so much so that i question if they have changed laundry detergent or something

wifi was terrible

wifi availability was also sporadic in our room

kids liked kid check in

our room was a little small, but our kids room was much bigger

the entire staff was welcoming to our furry kids and very helpful with any question we had

good for parents visiting kids going to berkeley

found too, with the historic hotel sharing in the celebration of the families dropping off their kids at the

i also liked that it was pet friendly and that there was

we checked in, they were renovating the pool, which they said would be finished in a few days, but they still

they were also annoyed when i wanted to talk to them - horrible front desk staff but wonderful kitchen staff

breakfast items were sufficient to get us going

no bathtub and pool out of service

) who did not let little kids swim

a family with children hotel, in the hotel and in the neighbourhood there is not much to do for kids

apart from breakfast, a problem when we arrived late from a long flight from europe with tired kids

did not like that we had to go over to the sister hotel for both breakfast and pool amenities

room, breakfast was wonderful, view was amazing

clean room, nice staff, great breakfast. nice location, my kids liked the pool.

breakfast for kids was good - cereals and waffles, kid friendly eggs

easy drive to berkeley to drop kids at school.

the hospitality of the staff. made my kids trip even more fun!

very comfortable. very accommodating with kids. breakfast great.

bring bare minimum maybe 2 extra towels, instead they were proactive, noticed that 3 adults and 2 kids will be

s nothing not to like other than i didn t get a chance to get in the jacuzzi because little kids where in

checked in we asked about extra pillow and blanket because it was not enough for our family and kids and we didn

my kids loved it

only one issue arrose: the sofa bed was uncomfortable for adult use but fine for kids.

noisy kids running around upstairs all day long, till 11 pm.

i got woken up at 1 am by loud kids

this can be annoying specially if you have small kids in cold sf nights

rooms are also good-sized with a little sitting area and 2 queens which was good for us and our 2 kids (3 & 6)

we had bed bugs in my kids bed and had to switch rooms late at night.

the dining staff could not of been more helpful and patient with our group which included four kids (two

everything was great my kids always love staying here

kids liked that they had popcorn freshly made for all guests to enjoy

this time there were screaming kids and adults in pool

excellent room service and front desk staff.

wouldn't be good for more than a couple, kids would not

i canceled it way before room service

the kitchen staff argued and swore loudly at each other

nice breakfast

paid for early check in and they had the room ready. breakfast was decent.

my kids loved our stay, especially the indoor hot tub and pool

we purchased 2 rooms which the room with the 2 beds was spacious for my mom and 2 kids

the first room smelled like a kids, gym locker

only complaint is our room didn t have a microwave and the shower floor was slippery for the kids

staff was involved in calming down rough playing by teenagers in the pool to make it more relaxing for all

new, clean, quiet, safe, great breakfast

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $

new hotel with great rooms and a lovely little bar area for snacks/drinks in the evening

is nice and quiet and breakfast was the best

breakfast needs to have better options such as a variety of fresh fruits:bananas, apples and

my luggage, but nobody picked up the phone and i had to carry everything down by myself, with 2 kids with me

the breakfast was very good. lots of variety.

pet friendly

the free breakfast was the best i have ever had at a hotel

the kitchen in the room and also the breakfast!

booking was shown for a city view and i was traveling with my kids but the view that we had was just of the

great location, great breakfast, fridge, micro & gym & ac, a+ (cel reception bad)the place doesn't seem old &

deal, no extra fees, pets were cool, close to a garage that was affordable, cafe across the street was good and

oh and the gym is small but nice

wifi did not work at all

by the time the tech came, my kids were in bed staying warm

at night time to time police/ambulance sirens, kids driving bikes like crazy on the streets, quite loud

no real room service. i was looking for a better view of the city.

this is a pet peeve i have and i don't like when hotels don't include this in the regular rate

a pool.

my kids loved the hot tub too

front desk staff was so helpful with check-in and arranging a time to have the room serviced while we were out

when the bar closed

they also charge extra for wifi

no pool - but again, great for the price we paid.

room service is available every other day

nice location in the center of downtown free wifi clean, comfy room

desk staff and late night bar and restaurant staff were excellent

pool was overrated, no hot tub

knowledge of bar staff. didn t know which beers were weaker because i don t drink beer

lots and lots of kids in the pool:(

kids love the pool and jacuzzi

too many kids running around and super loud at the pool area

my kids and i were very comfortable and happy

12-15 kids poorly supervised by one disinterested adult

not much to choose from but the hotel felt safe for me and my kids

hotel has levels & for whatever reason the either but ppl with kids in the upper ones or that's the

they didn't mind our kids

parking lot is all together in front of the building with 2 entries/exits and with only one

location was good and plenty of parking

breakfast was excellent, the staff was great and went out of their way to help you

wifi was fast and easy to connect to

nice location and free parking

the room and the breakfast

the morning breakfast was really good, nice selection

horns unlock locking cars, managements kids yelling playing in early am's

the manager accused my kids of banging on doors when for two nights straight other people banged on my

bar crowd fri sat lot shares with eatery/bar

of parking and the room was on the 2nd floor and away from the main roadway- quieter

the tiny soap bar broke in half before i even used itand not appropriate for a shower

she's so personable & helpful & great with the kids

noisy kids in the rooms around me. it felt like they stuck me on an all kids floor.

to order out bistro was out of certain foods the kids would eat and very expensive to buy soda and water other

instead of posting the changes around the hotel, we had to ask & then me & my wife & kids was told

need better tv channel selection, especially for kids

i believe even a family lives on site yelling at the kids at 1130pm and drying clothes in the trees

in the courtyard between the two wings one is likely to find some of the men, women, and little kids of the

place was falling apart balconies are dangerous for little kids , looks like the are residents there very

our room faced water and my kids fed the ducks

kids jumping over my head