in the courtyard between the two wings one is likely to find some of the men, women, and little kids of the

kids jumping over my head

has a simple pool that the kids would love

place was falling apart balconies are dangerous for little kids , looks like the are residents there very

then their little kids were screaming and beating on my window

horns unlock locking cars, managements kids yelling playing in early am's

the manager accused my kids of banging on doors when for two nights straight other people banged on my

it was sorted in the end which was good as i really like this hotel and glad they gave smoking rooms to cater

free wifi (good signal), and a restaurant right out front along with several other food choices just

the tiny soap bar broke in half before i even used itand not appropriate for a shower

the hospitality of the staff. made my kids trip even more fun!

clean room, nice staff, great breakfast. nice location, my kids liked the pool.

with kids and traveling it was really nice to be given this flexibility

the place had everything in the lobby for kids like games which i thought was a family friendly vibe

very comfortable. very accommodating with kids. breakfast great.

) who did not let little kids swim

a family with children hotel, in the hotel and in the neighbourhood there is not much to do for kids

apart from breakfast, a problem when we arrived late from a long flight from europe with tired kids

staff was super helpful, arranged a shuttle to jack london square as well as help the 3 of us that forgot a

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

wifi was horrible

priced well with great breakfast & coffee/tea 24 hrs day in lobby

also appreciated the kitchenette

very clean kitchen area is well equiped. beds are comfortable and it is really clean.

very clean & up to date with covid-19 standards which was great. pet friendly!! ud83dude0d

the area is pretty scary, elevators were dirty, views were scary, pool looked really dirty

wifi

pool too small.

nice location in the center of downtown free wifi clean, comfy room

friendliness of the staff, good lighting in the room, exercise room and pool

booking was shown for a city view and i was traveling with my kids but the view that we had was just of the

nice gym equipment

their breakfast!

breakfast menus, potatoes are half done.

helped me with early check in

at night time to time police/ambulance sirens, kids driving bikes like crazy on the streets, quite loud

by the time the tech came, my kids were in bed staying warm

room service was on point as well

beds were very comfortable, i also liked the pool.

everything. also, thank you for accommodating the late check out time request.

wouldn't be good for more than a couple, kids would not

breakfast

it also has free carb heavy breakfast

is kinda slow, water pressure is not the best, same for wifi

the kitchen in our room was poorly stocked

my luggage, but nobody picked up the phone and i had to carry everything down by myself, with 2 kids with me

staff were nice and helpful, the hotel was super clean, the breakfast was really good

marketplace lacked choice for people with allergies and the bar closes pretty early so would be good if you

not have the breakfast; there was no restaurant in the facility

the breakfast. all the food was dull & dry. i ended up just eating cereal.

breakfast times and location ect

laundry room for guests - 3$/load

the continental breakfast was the usual

comfortable, clean and wifi

the breakfast was great, and the room was very clean

i had a bed that was small but i think it was for kids

the restaurant and bar were also a surprise as it was pretty good for a hotel and the free breakfast was one

wifi not working

it would have been nice to have more pillow options. also, there was no hot tub by the pool.

they didn t have enough help in the bar and grill.

to order out bistro was out of certain foods the kids would eat and very expensive to buy soda and water other

instead of posting the changes around the hotel, we had to ask & then me & my wife & kids was told

need better tv channel selection, especially for kids

she's so personable & helpful & great with the kids

had a wonderful stat at the courtyard marriott airport, the staff were great and my kids really wnjoyed

no tub for younger kids. no breakfast.

that room service is back open and the minnie bar diamonds back open.

pool a little dingy

the gym included all the main exercise equipments and was clean

the bar tender was very nice

he seemed homeless but he kinda scared my kids

kids wanted to see the planes fly in and out but when we opened the window drapes it was the front

the room was modern and clean. the kids loved the size of the television in the room.

i had my kids in the car and was about to go postal but he seemed so not present in the moment i didn t

mini refrigerators that s replacing old has no freezer to freeze items or keep ice cream for kids frozen or

we purchased 2 rooms which the room with the 2 beds was spacious for my mom and 2 kids

only complaint is our room didn t have a microwave and the shower floor was slippery for the kids

the first room smelled like a kids, gym locker

my kids loved our stay, especially the indoor hot tub and pool

pool food

rooms are also good-sized with a little sitting area and 2 queens which was good for us and our 2 kids (3 & 6)

kids and i had a wonderful stay

my kids love it, so we do.

we had bed bugs in my kids bed and had to switch rooms late at night.

i have been there with only my husband and we have been there with our four kids

this time there were screaming kids and adults in pool

everything was great my kids always love staying here

the dining staff could not of been more helpful and patient with our group which included four kids (two

kids liked that they had popcorn freshly made for all guests to enjoy

reception very nice. beds clean and comfortable. parking great. small gym but good

only one issue arrose: the sofa bed was uncomfortable for adult use but fine for kids.

my kids loved it

swimming pool is an excellent place to decompress with kids

s nothing not to like other than i didn t get a chance to get in the jacuzzi because little kids where in

bring bare minimum maybe 2 extra towels, instead they were proactive, noticed that 3 adults and 2 kids will be

my kids loved the hot tub too

room was next to the laundry storage, i could hear the staff talking loudly for quite a while when trying to

front desk staff was so helpful with check-in and arranging a time to have the room serviced while we were out

room service starts at 5 pm.

doesn t have room service, bell boy and you have to inform them 24hours prior to wanting housekeeping

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot

kids screaming across from my room for hours, had to change rooms

we had a totally charmed dinner with our kids in the hotel lounge

felt like being part of the american good life; families with their kids having swimming lessons in the pool,

the kids didn't eat the breakfast i bought them (for $100), and at night

good with kids and family friendly but the style of the accommodation (no separate rooms) probably not great

food was expensive, wifi intermittent, super small bathroom , photos in wall inappropriate for kids (blurred

the wifi was also very fast

staff a bit lost at times and gym very basic

good with kids and family friendly but the style of the accommodation (no separate rooms) probably not great

our room was a little small, but our kids room was much bigger

found too, with the historic hotel sharing in the celebration of the families dropping off their kids at the

the entire staff was welcoming to our furry kids and very helpful with any question we had

good for parents visiting kids going to berkeley

kids liked kid check in

friendly staff - helpful and very patient with kids buffet-style breakfast is value for money, with hot dishes

breakfast was superb as well which the kids liked

we had a blast and the kids loved staying here

sofa (extra) bed for our kids was not comfortable at all.

i had four kids with me an we all slept very comfortably, breakfast satisfied the kids and that's rare

the room was large and the mini kitchen was so cute my kids opted to cook in rather than dine out

breakfast was very good and kids/tween/teen friendly, variety of options hot and cold

was able to fit two adults and two kids in there without a problem

doors separating the living area and the bedroom helped with sleeping arrangements with young kids

room was spacious with a sufficiently stocked kitchen (small stove, refrigerator, couple of pots/pans, silver

i m hoping they ll clean the pool

pet friendly hotel

it s free breakfast, swimming pool, gym and the front desk is nice

location, parking, extremely friendly staff.

everything was clean good access to the parking fresh coffee every morning

i would not bring kids though: rooms are small

alcatraz pier - clean room + bathroom - good wifi connection - amenities (swimming pool, jacuzzi, gym and classes

much, it would benefit from a small bar in the comfortable lounge

as well as access to the ymca gym next door

free gym

loved the coffee and tea bar in the morning

wish the restaurant downstairs, perrys, had been open for breakfast

they canceled my room service order because the elevator was out and no one would take it up to my room on the

did not know about breakfast

having amenities + a gym was very appealing

to sit outside in the americano bar - strange doing that with the kids after heading there after work 12 years

gym was just so-so

they give you a pass for swimming at a local gym if you

jason in the bar and dennis at front desk were the best

staff at desk, room service and restaurant

there were no kids' area or games

pet friendly

friendliness of staff coffee bar excellent healthy foods clean room

nice small gym

no gym. comfy bed. shower lovely

snow needs to run more often - the kids never got to see it because we were always out when it went off -

the area of hotel was clean and we felt safe with our kids

alone, away from the kids

in the evening, we walked around with our kids to explore the area; the ferry building, street vendors and just

no room service and no pool for kids

signage for lobby was confusing and when traveling with kids and having everyone take a small single elevator

pillows could be better outrageous service charges for room service

would have liked for the bar to be open a bit later

complimentary water in room, great snack and drink bar in room too, and very friendly and

gym was well equipped

too many kids running around and super loud at the pool area

12-15 kids poorly supervised by one disinterested adult

my kids and i were very comfortable and happy

my kids really enjoy the indoor pool. i have no complaints...so far we are all satisfied!!

kind of like a resort feel, without tons of kids

there is a bar in the lobby which seems to be an ideal place for social events

no gift shop, no atm, no 24hr room service.

room service food was exceptional

i look forward to when the spa will be accessible for guests to enjoy

the spa was closed until end of the year

were great, hotel lobby was impressive, staff were helpful and friendly, pool was sizeable and kids loved it

we didn t use the pool bc we were on a girls trip and it looked like kids were taking it over lol

also being in the pool my kids enjoyed watching a movie

needs to be supervised to stop kids larking about dangerously

especially decent deserts for kids with a dairy allergy

they have been so accommodating in all our requests including changing layout for our kids sleeping, holding

above and beyond for kids. they created our son with a stuffed animal upon arrival.

late check out

breakfast at the restaurant was not good at all

room service was solid

employee we came into contact with was very nice and stayed on the 26th floor was awesome my kids loved it

the room is very clean and my kids love it.

downtown area at night is really not a good area to hang out especially with kids

or deodorant, valet parking was 75$ was a bit expensive, restaurant food was limited to one and kids didn't like

having two kids with us but still having to pay adult pricing is a bit disappointing

we had to wait around another hour carrying the kids while someone could show up and fix the bed

from the the doorman, to the front desk, to the coeannng staff they are setting the bar high in this highly

room service is a bit over priced and the breakfast set up wasn't the most complimentary

room service was amazing very good

nice view , accommodating ..very fast room service . east access to the city

wifi was terrible

wifi is not good at all.

wifi wasn't very

the wifi was a bit weak at times.

sound of fridge like breathing and wifi didn't work

kids liked the option of a pool

the kids loved it

not kid friendly!! no kids menu for in-room dining

location is too close to the shady part of san francisco that we, with kids, don't feel safe walking on the

it was very spacious and the kids really enjoyed it

did not like the restrictions for not using the swiming pool with my kids i did not like not having a breakfast

the pool is located in the health club & under 15s we re not allowed which was an issue for our kids as booked

tea making facilities in room so room service cost over 30 dollars for 2 cups of tea which was served in a

room service was excellent

everything was great from staff, hotel room, room service and the location

view was a bit expensive to justify taking kids to eat

kids under 16 are normally provided free breakfast at other hotel chains but here it wss only kids

i am with my kids with allergies and i have prepared food for them but unfortunately no microwave

kids access to property and top floor club

our kids, 19 and

beds for the kids were not made up and we arrived late at night

my kids ate some peanuts and potato chips and we were charged $13

hotel rooms and beds are small, and it does not have any entertainment for kids

i have a picky eater and he refused to let her order from the kids menu because she is 15

could be better - slow and pretty much unusable for anything serious - like netflix for the kids

hot chocolate for kids was on top, only coffee was free

covid situation but there should be some in house options especially when you are traveling with kids

very clean and updated room. bar and restaurant were great. location was perfect.

free breakfast and late check out

the room was very affordable but still had a proper bathroom with a bathtub, a good really good gym and excellent

assisted us with checkout - we were a large group with 2 small kids and they were very nice and patient

was great and felt different, the games area was so fun for our kids, it was welcoming, clean, modern and we

we loved all the activities for our kids and the beautiful artwork theoughout the property

kids activities great

the room is very clean with a little design hotel touch, there's a great play space for kids and adults both

we also walked to the exploratorium which is a must if you are with kids

and no hot choco pods for kids, only coffee pods

room and bathroom were spacious and they even gave me one with a peephole for those with kids without me asking

breakfast is great and also great service but quite expensive for europeans with the actual

the lack of artificial chemical smells from laundry detergents or cleaning products was a real bonus for us &

) walking up 6 levels with two kids is not fun

the front desk staff accommodated a late check out and the storage of our suitcases which we very much appreciated

wifi was insufficient

wifi, patch at best, would have made remote working difficult, however mobile internet was fine.

the wifi is the fastest i've ever seen