wifi is not good at all.

wifi wasn't very

wifi not working in room, room and balcony not very clean, expensive

bed was very hard and the wifi was not very good

wifi availability was also sporadic in our room

breakfast was very good and kids/tween/teen friendly, variety of options hot and cold

was able to fit two adults and two kids in there without a problem

the room was large and the mini kitchen was so cute my kids opted to cook in rather than dine out

doors separating the living area and the bedroom helped with sleeping arrangements with young kids

comfy suite with door between living area and bedroom full kitchen breakfast included excellent rooftop bar

kids liked kid check in

good for parents visiting kids going to berkeley

our room was a little small, but our kids room was much bigger

found too, with the historic hotel sharing in the celebration of the families dropping off their kids at the

the entire staff was welcoming to our furry kids and very helpful with any question we had

good with kids and family friendly but the style of the accommodation (no separate rooms) probably not great

food was expensive, wifi intermittent, super small bathroom , photos in wall inappropriate for kids (blurred

gym was very lacking. rooms were quite small.

free pet stay and free barkbox

there is a cute little gym area and i liked the offerings at the attached cafe

the pictures show a pool don t bother to bring your swimsuit

the breakfast not good only waffles ,bread ,coffee and juice need more foods

happy that pool was open

everything was clean good access to the parking fresh coffee every morning

it s free breakfast, swimming pool, gym and the front desk is nice

too many kids in pool

our granddaughter enjoyed the kids' pool

the kids didn't eat the breakfast i bought them (for $100), and at night

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot

lattes on the property, and a menu not really set up for kids or even teens

my kids and i were very comfortable and happy

took over jacuzzi, used up all of the towels in the pool area, allowied their kids to throw jacuzzi water into

lots and lots of kids in the pool:(

too many kids running around and super loud at the pool area

kids love the pool and jacuzzi

checked in we asked about extra pillow and blanket because it was not enough for our family and kids and we didn

bring bare minimum maybe 2 extra towels, instead they were proactive, noticed that 3 adults and 2 kids will be

he put us in a room 3 hours before check-in, as we had just arrived from taiwan and my kids were jet-lagged

only one issue arrose: the sofa bed was uncomfortable for adult use but fine for kids.

my kids loved it

this time there were screaming kids and adults in pool

everything was great my kids always love staying here

kids liked that they had popcorn freshly made for all guests to enjoy

the dining staff could not of been more helpful and patient with our group which included four kids (two

very clean. very comfortable. good bar and bartender.

my kids love it, so we do.

i got woken up at 1 am by loud kids

rooms are also good-sized with a little sitting area and 2 queens which was good for us and our 2 kids (3 & 6)

kids and i had a wonderful stay

my kids liked it alot

my kids loved the hot tub too

the gym is outdated. the breakfast quality is not up to the hilton standards

wifi is unreliable and slow

room service/restaurant menu not clear on times available

paying for parking and the bar closed too early.

my kids loved our stay, especially the indoor hot tub and pool

we purchased 2 rooms which the room with the 2 beds was spacious for my mom and 2 kids

only complaint is our room didn t have a microwave and the shower floor was slippery for the kids

the first room smelled like a kids, gym locker

i'm allergic to dogs and cats. i didn't know it was pet friendly. but...it's a beautiful hotel.

not much to choose from but the hotel felt safe for me and my kids

they didn't mind our kids

hotel has levels & for whatever reason the either but ppl with kids in the upper ones or that's the

i asked for laundry hours and the old receptionist stared at me like mad, then he told me the laundry room

laundry machine can be used up to 8:00 pm only, due to noise problems, as it was said

the breakfast was great, and the room was very clean

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $

all petfect!!

tried to do the laundry but of our detergent

new hotel with great rooms and a lovely little bar area for snacks/drinks in the evening

my luggage, but nobody picked up the phone and i had to carry everything down by myself, with 2 kids with me

spacious room and all kitchen needs

the units come with kitchen

excellent gym which everyone could use freely

my room (king suite) was equipped with a full kitchen including a full size of refrigerator and the king bed

wouldn't be good for more than a couple, kids would not

said with gym and they only had three machines and nothing else

parking was affordable (only $10 a night) & it is a pet friendly hotel which is always a plus

and tell my family and friends about my wonderful experience here and must i not forget the great breakfast you

nice breakfast

at night time to time police/ambulance sirens, kids driving bikes like crazy on the streets, quite loud

by the time the tech came, my kids were in bed staying warm

large clean gym with real peloton bikes

bar was closed earlier than we had expected upon returning to our hotel to finish off our evening

only stayed for one night, it was nice, i liked that they had laundry.

booking was shown for a city view and i was traveling with my kids but the view that we had was just of the

was unable to use wifi and cell phone service was horrible

near transit, hot breakfast, comfortable bed.

no cell phone service or strong wifi connection

no breakfast option

nice location in the center of downtown free wifi clean, comfy room

it was quiet, no traffic noise, nice pool and exercise area

friendliness of the staff, good lighting in the room, exercise room and pool

wifi

room service is available every other day

) who did not let little kids swim

apart from breakfast, a problem when we arrived late from a long flight from europe with tired kids

a family with children hotel, in the hotel and in the neighbourhood there is not much to do for kids

did not like that we had to go over to the sister hotel for both breakfast and pool amenities

the breakfast was very good

staff were patient with the kids

with kids and traveling it was really nice to be given this flexibility

the hospitality of the staff. made my kids trip even more fun!

easy drive to berkeley to drop kids at school.

the place had everything in the lobby for kids like games which i thought was a family friendly vibe

horns unlock locking cars, managements kids yelling playing in early am's

the manager accused my kids of banging on doors when for two nights straight other people banged on my

nice staff. easy parking. free wifi.

peets coffee in the same parking lot is a huge plus in the morning

easy access, great location, plenty of parking, vietnamese restaurants, peets on the same block

location, did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool

area and you can't smoke in the rooms but you can't smoke at the pool also because of people with kids they don

there were 7 of us with 2 rooms, 4 adults 3 kids

was very loud kids playing door bell ditch at night

the location was great for my wife and the kids and the hotel was very clean.

i believe even a family lives on site yelling at the kids at 1130pm and drying clothes in the trees

then their little kids were screaming and beating on my window

kids jumping over my head

in the courtyard between the two wings one is likely to find some of the men, women, and little kids of the

did not work was planing on cooking dinner but unfortunately couldn't also the breakfast was not kids friendly

to sit outside in the americano bar - strange doing that with the kids after heading there after work 12 years

gym was just so-so

the price for spa treatments was a bit high

noisy bar - young folk - gave the place a joyous atmosphere

they only things the receptionist could tell me it covered was wifi and coffee from lobby

i would not bring kids though: rooms are small

as well as access to the ymca gym next door

they need to provide a non dairy creamer/milk with coffee at breakfast.

continental breakfast was good enough

stayed on the 4th floor and could often hear the sound of weights dropping from the ymca gym in the building

wish the restaurant downstairs, perrys, had been open for breakfast

no room service menu that i could find, but other than those few minor things, the stay was amazing

tiny room. no desk. no gym. no breakfast. no parking.

loved the coffee and tea bar in the morning

and although there was a lovely restaurant, they didn't offer room service

no room service and no pool for kids

snow fell in the lobby every hour to delight the kids, and santa made a visit as well

alone, away from the kids

the area of hotel was clean and we felt safe with our kids

for a mon/tues night ($990 for 2 nights including $80/night valet) we can hear kids running back & forth upstairs

we had to wait around another hour carrying the kids while someone could show up and fix the bed

from the the doorman, to the front desk, to the coeannng staff they are setting the bar high in this highly

room service nicely presented, but rather low quality for the price.

the gym actually has fruits, something i did not expect

the room was spacious the view was awesome room service was excellent.

love the game room and courtyard, kids wanted to spend all our free time there

perfect for family and kids

the kids loved the games room and the funky outdoor area

kind staff, great location and lots of games for kids ; even if i do not have kids my friends did and they were

kids area within the hotel. proximity with pier. easy access by car.

we will be back with the kids next time

kids loved everything about this location as well as ourselves

elevator broke and i had to haul my kids in the stroller down the stairs

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

the location was great for my kids.

on the first floor, which was good except for the very noisy family above me (i think they had kids)

hailed our first night and we came back to the hotel and hung out in the lobby area with our kids playing uno

only other issue is they charge extra for kids to stay at the hotel

my kids enjoyed the pool

we also weren t close to our kids who had a separate room, though we were on the same floor, so it worked

they have been so accommodating in all our requests including changing layout for our kids sleeping, holding

above and beyond for kids. they created our son with a stuffed animal upon arrival.

room service was solid

large modern room, great view, good room service food, friendly staff

it s covid still, bar was closed.

of well designed space to socialize in lounge near reception and on the patio with a few games kids seemed to

spacious room, location, s mores for the kids, inviting courtyard, italian restaurant

the room was small. reservation was 2 adults and 2 kids only 1 bed

we stayed in a room with 2 queen size beds (they were large), 2 kids and 2 adults - would highly recommend for

the first time stayer of this hotel, we didn t even realize those candies were there before kids started eating

kids loved it and we (parents) comfy ud83eudd1fud83cudffdud83dude4cud83cudffd great trip all around

be they have all types of rooms with cheap/budget rates too, i could see a lot of college /school kids ( may be

well my kids and i stayed here the most comfortable place that made me feel safe with my two sons

the bed and pillows were fantastic. it was great we got a connecting room with our kids

kids playing made neighbours below complain due to vibrations in the floor, which was strange for a

beds for the kids were not made up and we arrived late at night

my kids ate some peanuts and potato chips and we were charged $13

i have a picky eater and he refused to let her order from the kids menu because she is 15

hotel rooms and beds are small, and it does not have any entertainment for kids

they gave my kids activity bags which they enjoyed and came in very handy

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a

also, there is a daycare right next door so you wake up to the sound of little kids

elevator (old, the door is not safe for kids)

even the charming sight and sounds of the little kids playing in their outside day care center's playground

parking

noise in hallways, lots of kids in rooms near us & we could hear lots noise thru doors.

traveled with 2 kids 1 and 3 year old

adjoining rooms in this hotel, so i had to sleep with the kids in the other room

was excellent,esp with 2 young kids

they would leave little surprises with my kids stuffed animals or throw blankets every day

excellent location if you do not want to drive a lot. pool was good for kids to have a splash.

kids loved the pool - it was heated and warm enough for them on a january winter night

great to have a bath in our room, allowed kids to enjoy the facility

traveling with kids would be easier

great location, kids friendly, clean, comfortable room.

i couldn't keep spending $75 to $100 on every meal for two adults and two kids 14 and 11

they had non-alcoholic drinks for the kids and wine/beer for grown ups

it was clean and close to things the kids could do.

the biggest issue was i had booked 2 rooms and mentioned in the comments of my booking that i had kids and needed

the staff welcomed me and my husband along with our two kids (7 & 11) for the happy hour with wine, beer, and

there were no kids' area or games

nice small gym

parking fee it s very expensive, 80 usd per night pet fee is also expensive, 150 usd

by gym could be cleaner

bed was comfy and facilities had nice decor. bartenders were great. gym was good.

it s close to our kids. rooms are large, great staff, good restaurant.

check out the spa it is lovely

really enjoyed the set up of the gym

were no towels many afternoons and the pool area was not cleaned up

it was good to sit pool side and have a drink while cooling off from the heat

my kids enjoyed free ghirardelli chocolates

laundry facilities, games for kids, relaxing courtyard where you could pop a bottle of wine and chill

they also don t have a pool, which was a bummer for the kids

adult kids were staying in another room on a different floor

the hotel staff wrote us a nice letter, had our cribs set up, and stuffed seals for the kids

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind

the king room was spacey and included a table which was great for meals with the kids

not good with kids who are trying to sleep

fruit bowl at reception in morning also a help with kids

free wifi and free parking

with 4 kids, everyone was satisfied

the free postcards and postage and the free cookies and milk for the kids in the evening were a great touch

very kids friendly

great location, underground parking, friendly staff, kids play area

i could hear the kids screaming in the pool from our room.

we had two little kids us and we had to warm up their food that we took

elevator was broken and we had 4 kids and luggage with a stroller to carry up and down the stairs

very comfortable for a family of 5 (2 adults+ 3 kids 10,12,15)

do you like spend mostbof the time shopping it is better to stay in the wharf , specially with kids

friendly staff, on-site laundry, on-site coffee shop, great location

no free wifi and costly for each device each night, not ideal when you have kids

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in

only complaint was the noisy neighbors with hyper kids running around next door.

the rooms my kids were in were nice and clean

better wifi deal

my kids especially loved the beautiful pool and spa area and we adults loved reading about the history

swimming pool was a huge hit with the kids

we didn t use the pool bc we were on a girls trip and it looked like kids were taking it over lol

especially decent deserts for kids with a dairy allergy

beach balls and pool toys were provided which isnt a big deal except for when the kids are going crazy throwing