all the staff were great towards my kids

breakfast no gym no pool because covid 19 but they don t give you a discount and didn t lower their prices

let me spare pet owners (specifically, cat owners) the misery of searching endless hours on airbnb, vrbo,

the waffle maker at breakfast

breakfast was great

worried about my kids getting run over

afford valet all three nights and the overflow parking lot was a little far at night with 2 kids

was on a level with kids running and screaming all night

that i bothered the valet crew offered local restaurant shuttle and pickup, the valet parking kids were polite

swimming pool is next to the freeway.

my kids enjoyed the pool area.

bad kids menu

location was great for my kids activities nearby. room was clean.

was travelling with kids

wanted to use the hot tub and a group of loud young kids were just sitting in there the whole noght that should

lots of kids.

we could not bring balloons in for my kids bday party

great breakfast and the kids loved the indoor pool. the free appetizers and drinks are a plus!

very rude unprofessional young valet kids,,,, left my truck outside overnight twice ,,, why did i pay $30 per

8 noisy people in suite next to us. lots of kids, lots of

it s close to our kids. rooms are large, great staff, good restaurant.

king suite with a fireplace was very nice - and the hotel sent up a bottle of champagne for our anniversary,

room service is efficient and the staff is very accommodating

room service is fast and delicious, spa

location and historical features of the property. the pool and gym area was very nice as well.

my kids were able to play

it made my dog bark which woke my kids up

had to pay for breakfast, even coffee. parking lot crowded.

wish they had a breakfast

had trouble with wifi

coffee was good, kids loved the waffles

it felt good playing with the kids out

it was convenient to have the breakfast, it needed to be a bit fresher and with some more variety day to day

good laundry facilities

convenient laundry mat and great breakfast options

we had a totally charmed dinner with our kids in the hotel lounge

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot

this is more of a family place with lots of kids around

felt like being part of the american good life; families with their kids having swimming lessons in the pool,

too many kids in pool

food was expensive, wifi intermittent, super small bathroom , photos in wall inappropriate for kids (blurred

good with kids and family friendly but the style of the accommodation (no separate rooms) probably not great

not suitable for anyone with allergies with pets everywhere

wifi was fast and the hotel was super clean

they are so nice to my small pet

but, we were awaken very early by very loud and rowdy kids in the adjoining room: screaming, banging on walls

reservation say breakfast package for 2 adults and 2 kids

the kids loved the pool

great location. nice pool for kids. nice restaurant and bar on premises.

more comfortable amenities. during covid, soap other than bar soap would be preferable.

great for kids, as there was a park across the street, a trail directly behind the suites, and a basketball

no room service if stay less than 7 days

loved the kitchen with the bar stool area

breakfast was not worth to have

loved the 2 bedroom for privacy and laundry facility.

hot tub, the gym is very minimal, and there was only a sandwich and like a banana you could buy for breakfast

i went to the gym the front desk had to let me in

we needed early check in and luckily it was available for an additional fee….

wish pool were longer for lap swimming

no breakfast option due to staff shortages, no hot tub but nice pool, no gym

wifi was the worst

our room was very noisy, could hear the room next door that seemed to be laundry or staff

everything except the gym equipment

you don t know about their parking ahead of time, it s a little confusing

wifi was fast and easy to connect to

the sheet were amazingly scratchy, so much so that i question if they have changed laundry detergent or something

wifi not working in room, room and balcony not very clean, expensive

wifi was terrible

wifi does not work

sound of fridge like breathing and wifi didn't work

was able to fit two adults and two kids in there without a problem

the room was large and the mini kitchen was so cute my kids opted to cook in rather than dine out

doors separating the living area and the bedroom helped with sleeping arrangements with young kids

breakfast was very good and kids/tween/teen friendly, variety of options hot and cold

doors separating the living area and the bedroom helped with sleeping arrangements with young kids

kids liked kid check in

our room was a little small, but our kids room was much bigger

the entire staff was welcoming to our furry kids and very helpful with any question we had

good for parents visiting kids going to berkeley

found too, with the historic hotel sharing in the celebration of the families dropping off their kids at the

pool and the kids loved the hot cocoa and popcorn treat

is a great place to stay with kids if you're visiting six flags discovery kingdom and hurricane harbor

the property and the parking was okay

hotel had the absolute best breakfast layout that i have ever seen

parking is plentiful and i was able to park by the closest entrance near my room

the gym was very clean and the rooms are

not enough parking in front. i don't like entering on the side.

problems with laundry room and staff could not assist because they were only staff

starbucks in the parking lot was nice

about the property was amazing, stating from the front desk staff to the kitchen staff

the pool and hot tub are decent and relatively clean, although a lot of kids

clean room, nice staff, great breakfast. nice location, my kids liked the pool.

with kids and traveling it was really nice to be given this flexibility

my room was right in front of the pool and kids were in there 7am until after 10pm

breakfast for kids was good - cereals and waffles, kid friendly eggs

a family with children hotel, in the hotel and in the neighbourhood there is not much to do for kids

apart from breakfast, a problem when we arrived late from a long flight from europe with tired kids

) who did not let little kids swim

everything was clean, updated, pool and spa which are hard to find in the bay.

breakfast could be better with more options

comfortable beds and facilities. kitchen staff was wonderful!

pet pee smell in the room. lack of protein for breakfast

no bathtub and pool out of service

rear parking lot and where i could exercise my dog and i have her play fetch

i m hoping they ll clean the pool

wouldn't be good for more than a couple, kids would not

laundry was mentioned as an amenity but was unavailable

parking was affordable (only $10 a night) & it is a pet friendly hotel which is always a plus

is kinda slow, water pressure is not the best, same for wifi

to the corona virus the breakfast is canceled you guys should probably stop advertising that on the site the

booking was shown for a city view and i was traveling with my kids but the view that we had was just of the

wifi not included. no hh points.

nice gym equipment

though the inside of the hotel is pet friendly, there was nowhere for my pet to safely use the bathroom

their breakfast!

had the option of loads of board games for the kids, for a deposit

checked in we asked about extra pillow and blanket because it was not enough for our family and kids and we didn

s your problem deal with it and i was almost about to cry cause i just arrived there with 3 kids and i knew

my kids loved it

s nothing not to like other than i didn t get a chance to get in the jacuzzi because little kids where in

location, cleanliness and good breakfast, hot coffee, friendly staff

new, clean, quiet, safe, great breakfast

laundry room for guests - 3$/load

comfortable, clean and wifi

breakfast times and location ect

my luggage, but nobody picked up the phone and i had to carry everything down by myself, with 2 kids with me

it is great that rooms come with kitchen, like studio apartment. very clean and cozy.

breakfast was good

loved the well-appointed kitchen

the gym had everything we needed for a quick workout

this can be annoying specially if you have small kids in cold sf nights

rooms are also good-sized with a little sitting area and 2 queens which was good for us and our 2 kids (3 & 6)

i have been there with only my husband and we have been there with our four kids

i got woken up at 1 am by loud kids

kids and i had a wonderful stay

everything was great my kids always love staying here

kids liked that they had popcorn freshly made for all guests to enjoy

the dining staff could not of been more helpful and patient with our group which included four kids (two

this time there were screaming kids and adults in pool

easy access, parking is close , elevators are close to entrance with no long waits

by the time the tech came, my kids were in bed staying warm

at night time to time police/ambulance sirens, kids driving bikes like crazy on the streets, quite loud

ordered room service and was not very impress with my chicken caesar salad

ideal location close to old town. comfy beds, good room service.

great location great gym . expensive!

only complaint is our room didn t have a microwave and the shower floor was slippery for the kids

we purchased 2 rooms which the room with the 2 beds was spacious for my mom and 2 kids

the first room smelled like a kids, gym locker

my kids loved our stay, especially the indoor hot tub and pool

i would use the gym if it has a pull-up bar and place for doing sit-up

wifi

the area is pretty scary, elevators were dirty, views were scary, pool looked really dirty

the pool wasn t that exciting and no hotel restaurant or bar

nice location in the center of downtown free wifi clean, comfy room

non functional wifi in room constant security alerts

my kids loved the hot tub too

like spa, but there is no swimming pool

the bar and food

would have like room service daily instead of every other day.

room service starts at 5 pm.

she's so personable & helpful & great with the kids

need better tv channel selection, especially for kids

to order out bistro was out of certain foods the kids would eat and very expensive to buy soda and water other

had a wonderful stat at the courtyard marriott airport, the staff were great and my kids really wnjoyed

instead of posting the changes around the hotel, we had to ask & then me & my wife & kids was told