for all three days stay we hv to split table w my kids as well as que for the second helping

rooms are also good-sized with a little sitting area and 2 queens which was good for us and our 2 kids (3 & 6)

we had bed bugs in my kids bed and had to switch rooms late at night.

i have been there with only my husband and we have been there with our four kids

noisy kids running around upstairs all day long, till 11 pm.

my kids loved our stay, especially the indoor hot tub and pool

the first room smelled like a kids, gym locker

only complaint is our room didn t have a microwave and the shower floor was slippery for the kids

we purchased 2 rooms which the room with the 2 beds was spacious for my mom and 2 kids

pool could have been cleaner than it was

kids liked that they had popcorn freshly made for all guests to enjoy

the dining staff could not of been more helpful and patient with our group which included four kids (two

everything was great my kids always love staying here

this time there were screaming kids and adults in pool

we had a bay view room and enjoyed the pool and spa.

checked in we asked about extra pillow and blanket because it was not enough for our family and kids and we didn

only one issue arrose: the sofa bed was uncomfortable for adult use but fine for kids.

had the option of loads of board games for the kids, for a deposit

s nothing not to like other than i didn t get a chance to get in the jacuzzi because little kids where in

the location and all the kids yelling and screaming until 10pm at night in the pool

my kids loved the hot tub too

would have liked to have had a pool.

doesn t have room service, bell boy and you have to inform them 24hours prior to wanting housekeeping

room service menu was not in the room

gym equipment are old and not working, some furniture and walls appeared old and marks of damage

happy that pool was open

very nice room. appreciated bar soap for the shower. wish i'd had time to use the nice pool.

location, parking, extremely friendly staff.

clean,tidy, everything we needed and also had parking

pet pee smell in the room. lack of protein for breakfast

great bar in the hotel

the complimentary breakfast was very nice and had many options

clean, friendly staff, great breakfast

breakfast times and location ect

the breakfast was great, and the room was very clean

my luggage, but nobody picked up the phone and i had to carry everything down by myself, with 2 kids with me

pet friendly

the room is spacious with a functional kitchen.

our room was spacious with a nice sitting area and a full kitchen

the free breakfast was the best i have ever had at a hotel

at night time to time police/ambulance sirens, kids driving bikes like crazy on the streets, quite loud

by the time the tech came, my kids were in bed staying warm

also, the gym facilities were better than most hotels i have been to

pool needs better decorum

wanted to use the pool, and the hours were great, so when i went to use it nice and early saturday morning, as

wouldn't be good for more than a couple, kids would not

no breakfast due to coronavirus

the breakfast was wonderful

to the corona virus the breakfast is canceled you guys should probably stop advertising that on the site the

parking was affordable (only $10 a night) & it is a pet friendly hotel which is always a plus

found too, with the historic hotel sharing in the celebration of the families dropping off their kids at the

the entire staff was welcoming to our furry kids and very helpful with any question we had

our room was a little small, but our kids room was much bigger

good for parents visiting kids going to berkeley

kids liked kid check in

kind of like a resort feel, without tons of kids

a indonesian mother who loves to travel together with my 2 teenage kids, especially when we stayed in this hotel

12-15 kids poorly supervised by one disinterested adult

my kids really enjoy the indoor pool. i have no complaints...so far we are all satisfied!!

too many kids running around and super loud at the pool area

non functional wifi in room constant security alerts

the pool wasn t that exciting and no hotel restaurant or bar

location good. didn't know they had a heated pool and would

friendliness of the staff, good lighting in the room, exercise room and pool

wifi

booking was shown for a city view and i was traveling with my kids but the view that we had was just of the

was unable to use wifi and cell phone service was horrible

wifi did not work at all

deal, no extra fees, pets were cool, close to a garage that was affordable, cafe across the street was good and

being charged $125 for my pet (which is nearly the same price as i paid fro the room) when i received an email

the room was large and the mini kitchen was so cute my kids opted to cook in rather than dine out

was able to fit two adults and two kids in there without a problem

breakfast was very good and kids/tween/teen friendly, variety of options hot and cold

doors separating the living area and the bedroom helped with sleeping arrangements with young kids

oatmeal bar had nice selection of toppings, and nice to have oat milk

food was expensive, wifi intermittent, super small bathroom , photos in wall inappropriate for kids (blurred

good with kids and family friendly but the style of the accommodation (no separate rooms) probably not great

was perfect except for free wifi

location, on site coffee shop, bar and restaurant. vintage decoration but recently remodeled.

staff a bit lost at times and gym very basic

kids screaming across from my room for hours, had to change rooms

lattes on the property, and a menu not really set up for kids or even teens

felt like being part of the american good life; families with their kids having swimming lessons in the pool,

the kids didn't eat the breakfast i bought them (for $100), and at night

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot

bed was very hard and the wifi was not very good

wifi availability was also sporadic in our room

wifi not working in room, room and balcony not very clean, expensive

wifi is not good at all.

the sheet were amazingly scratchy, so much so that i question if they have changed laundry detergent or something

the manager accused my kids of banging on doors when for two nights straight other people banged on my

horns unlock locking cars, managements kids yelling playing in early am's

the tiny soap bar broke in half before i even used itand not appropriate for a shower

room, clean with great staff and very clean, and free parking

free wifi

a family with children hotel, in the hotel and in the neighbourhood there is not much to do for kids

) who did not let little kids swim

apart from breakfast, a problem when we arrived late from a long flight from europe with tired kids

unfortunately i had to leave before breakfast was served.

we liked the swimming pool, friendly and helpful staff, the view over the lake.

with kids and traveling it was really nice to be given this flexibility

my room was right in front of the pool and kids were in there 7am until after 10pm

easy drive to berkeley to drop kids at school.

breakfast for kids was good - cereals and waffles, kid friendly eggs

very comfortable. very accommodating with kids. breakfast great.

not much to choose from but the hotel felt safe for me and my kids

hotel has levels & for whatever reason the either but ppl with kids in the upper ones or that's the

they didn't mind our kids

rooms are pretty clean and big there s plenty of parking space location is near most

the parking lot is extremely small.

then their little kids were screaming and beating on my window

place was falling apart balconies are dangerous for little kids , looks like the are residents there very

kids jumping over my head

did not work was planing on cooking dinner but unfortunately couldn't also the breakfast was not kids friendly

our room faced water and my kids fed the ducks

i would not bring kids though: rooms are small

stayed on the 4th floor and could often hear the sound of weights dropping from the ymca gym in the building

much, it would benefit from a small bar in the comfortable lounge

surprised us for our honeymoon with flower petals, champagne, chocolates, fresh fruit, locally baked cupcakes,

free wifi was a bit spotty - sometimes my phone was connected and then sometimes not when i was in my

they canceled my room service order because the elevator was out and no one would take it up to my room on the

no room service menu that i could find, but other than those few minor things, the stay was amazing

loved everything of it, great to have a good bar & restaurant in the building as well

there wasn t really a breakfast option, but there was coffee in the morning downstairs.

atmosphere and perfect location, was joined into a bar called perrys which was perfect and also a lovely

to sit outside in the americano bar - strange doing that with the kids after heading there after work 12 years

no hot tub or laundry on sight

secondly, you need to pay if you want high speed wifi, didn t realise hotels did that anymore

the spa like feel and the filter water stations in each hallway

like a spa retreat

alone, away from the kids

in the evening, we walked around with our kids to explore the area; the ferry building, street vendors and just

for a mon/tues night ($990 for 2 nights including $80/night valet) we can hear kids running back & forth upstairs

no room service and no pool for kids

snow needs to run more often - the kids never got to see it because we were always out when it went off -

we had to wait around another hour carrying the kids while someone could show up and fix the bed

the workout gym was awesome

restaurant wonderful and bar downstairs warm and friendly

housekeeping and room service also provided perfect service

the gym actually has fruits, something i did not expect

they have been so accommodating in all our requests including changing layout for our kids sleeping, holding

above and beyond for kids. they created our son with a stuffed animal upon arrival.

my advice: do not have breakfast downstairs

above and beyond for kids. they created our son with a stuffed animal upon arrival.

breakfast was fantastic! lots of food options to choose from.

there were no kids' area or games

nice small gym

hotel, restaurant and bar in hotel great at the end of a busy day and the coffee shop also fabulous

friendliness of staff coffee bar excellent healthy foods clean room

i travelled with my service dog, and they wave the pet fee because of that

could be better - slow and pretty much unusable for anything serious - like netflix for the kids

they gave my kids activity bags which they enjoyed and came in very handy

i have a picky eater and he refused to let her order from the kids menu because she is 15

beds for the kids were not made up and we arrived late at night

good location.great architecture and style. cookies for kids were a nice touch.

friendly staff - helpful and very patient with kids buffet-style breakfast is value for money, with hot dishes

one long line and if you helped your kids get their food you had to go back and wait in line again to get your

breakfast was superb as well which the kids liked

i had four kids with me an we all slept very comfortably, breakfast satisfied the kids and that's rare

was no microwave in the room so the kids couldn't warm up their food in the room

the bed and pillows were fantastic. it was great we got a connecting room with our kids

kids playing made neighbours below complain due to vibrations in the floor, which was strange for a

my kids wished there was a pool.

be they have all types of rooms with cheap/budget rates too, i could see a lot of college /school kids ( may be

location was great especially for smaller kids- playground right across the street!

especially decent deserts for kids with a dairy allergy

also being in the pool my kids enjoyed watching a movie

were great, hotel lobby was impressive, staff were helpful and friendly, pool was sizeable and kids loved it

kids loved the pool and they even played a kids movie over the pool for a kids party event, it was

we didn t use the pool bc we were on a girls trip and it looked like kids were taking it over lol

also, there is a daycare right next door so you wake up to the sound of little kids

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a

elevator (old, the door is not safe for kids)

even the charming sight and sounds of the little kids playing in their outside day care center's playground

the room was large and laundry facilities made it better

signage for lobby was confusing and when traveling with kids and having everyone take a small single elevator

free parking or room service-but all can be avoided if you take the bart and uber around the city

room service is expensive and smaller portions but ok.

the bar so, drinks were great, the service was on point

lounge and bar area. friendly staff. comfortable room. great shower.

one of the best hotel gyms i have seen

service was bad - make up room service missed our room despite the make up room sign

no room service, very loud noise and no bespoke orders during the breakfast

there is a bar in the lobby which seems to be an ideal place for social events

they don t have 24h room service

to find this place, with the quirky art pieces around the place, plenty of activities for kids if you have them

the kids loved the games room and the funky outdoor area

this is definitely the place to stay if you re traveling with kids/teenagers

lovely large enclosed courtyard with seating areas to relax and kids to

they have a lot play ?reas for kids and marshmallows in the fire?

room and bathroom were spacious and they even gave me one with a peephole for those with kids without me asking

we also walked to the exploratorium which is a must if you are with kids

and no hot choco pods for kids, only coffee pods

water was available gratis, although early check in was requested, it was available on payment and hence not

as we had a late flight the staff very kindly allowed us a late check out

windows have no screens be careful if you have kids

wifi was fine

offered luggage storage for early arrival and late check out

great location. helpful staff. free wifi

wifi connection doesn t work very well

a heated pool would be nice. the kids were bummed they couldn't go swimming.

my kids enjoyed the pool

front desk team was amazing handling every issue for 2 families with kids we are traveling very often but very

we also weren t close to our kids who had a separate room, though we were on the same floor, so it worked

more choices on the bicycles for smaller kids would be good as

elevator broke and i had to haul my kids in the stroller down the stairs

the kids here prior and enjoyed our stay

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

the location was great for my kids.

mind , since we were just steps away from everything , it can get really loud , luckily for my kids there heavy

things went smoothly. everything was easy, which is nice when you are traveling with kids.

having two kids with us but still having to pay adult pricing is a bit disappointing

employee we came into contact with was very nice and stayed on the 26th floor was awesome my kids loved it

which i thought they mjst have great sound proofing, except i was trying to put the kids to sleep and the sound

the room is very clean and my kids love it.

) walking up 6 levels with two kids is not fun

room service wasn't that prompt

complaint is that i wished there were room service later in the day

staff were extremely polite, helpful, and accommodating when we requested late check out

extremely lucky that they could accommodate our really early check in after our long international flight

the first time stayer of this hotel, we didn t even realize those candies were there before kids started eating

we stayed in a room with 2 queen size beds (they were large), 2 kids and 2 adults - would highly recommend for

hotel have fire pits and games for the kids to enjoy, it s so relaxing and well situated to everything

the smores were a hit with the kids

the room was small. reservation was 2 adults and 2 kids only 1 bed

no kids facilities. kids got nothing to do there and breakfast was overpriced

wasn't prepared with kids and stroller

sadly we couldn t move as our kids were in a room next door

even when the young kids are being kids they are treated very well as are the grandmas

great spa service

did not like the restrictions for not using the swiming pool with my kids i did not like not having a breakfast

the pool is located in the health club & under 15s we re not allowed which was an issue for our kids as booked

very good restaurant and bar. excellent gym facilities. comfortable room.

having access to equoinox gym was awesome

equinox gym is located on the 4th floor , hotel guests have free acsess to the

the people above me clearly had kids and you could hear every single jump off the bed

the restaurant was closed (they should have let us know in advance, we were traveling with kids and having the

level so there was quite a bit of movement up until late in the evening and large laundry trolleys left in the

there is no breakfast or lunch service or room service

little noisy at night from a nearby restaurant kitchen

food in the restaurant wasn't to our liking & not catering for kids meals.

wouldn t recommend staying here if you have kids

with two young kids and a lot

you might want to add a swimming pool so kids can enjoy it as well

though it is family and pet friendly, amenities are not tailored towards kids

no breakfast! bar and snack after play - outstanding! also excellent service

expensive valet parking and had to keep logging into the wifi

first hotel that remembers to replace the laundry slip after the first use

issues connecting to hotel wifi should not be so complicated!!

the gym is substantial and has dumbells and cardio machines and even had complimentary water bottles