Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
your carpets are not clean and spindles missing on the stairs leaving big gaps kids can fall down
the wifi in our room was poor and kept dropping out.
breakfast lots of choice
very clean, lovely room, good parking and easily accessible, very pleasant hotel.
was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly
parking was great
bar staff efficient and friendly with a great menu and range of drinks
free parking and secure 24-hour security
internet connection was an issue if couldn t get connected to the guest wifi.
the wifi signal wasn t great and i had zero reception on my phone
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there's a lot for kids to do both at the hotel and in the area, so it's great for families
friendly staff, brilliant health centre, good kids entertainment in area nearby, great afternoon
room, friendly and helpful staff great service for the kids
fortunately though the kids were served faster and could eat before we got there in the end
our room was also of good size so it was good as we had kids with us, also we really enjoyed the fact that
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
great for kids to run around
restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn
is spacious, breakfast is good, bed is comfy having a cider from the bar and drink it in the
steps to the additional parking behind the lodge.
plus wifi connection isn't that good over there and the side view is on
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
downstairs, the bar and restaurant area were terrific
excellent food in the bar restaurant.
bar food was good
top breakfast too
room above the bar - noisy, particularly on saturday night
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
many young kids running around breakfast room on saturday and sunday mornings
staff were so friendly, they were also really good with our kids
some noisy kids in the corridors all hours - not your fault
the kids had their own beds and there was enough space for us
so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
were never clean, glasses and dirty rings were visible always we travel with young kids and asked
kids playing right outside our window in close private house garden, thin walls in our annex room,
sofa bed dangerous for kids with springs coming through
wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept
no kids options for the breakfast
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
kids club is outdoors with a tree house in evergreen forest, bikes for guests to borrow free of
breakfast is not included and rather overpriced
breakfast was delicious
for example i ordered a house white at the pool cafe (they don t serve you, you go to them) and it was 20
it is a beautiful place to stay and enjoy family time or if you do get to enjoy the spa a romantic stay
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
plus the attendant seemed more focused on telling off kids if they moved any quicker than a slow walk than on
pool, it should be mentioned that it gets over run with excited kids, packed and noisy
surprisingly expansive hotel with a good feel in a good location and the kids loved the pool
pool was super crowded with lots of kids, as it s open to the public
lido is a bit noisy with kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
has a bunk bed for the kids whose ladder was held together with cable ties
my kids room wasn't very clean shower in our bathroom did attach to
very uncomfortable, sagged in middle, kids bunkbeds constantly squeaking, pillow smelt of greasy hair
first floor window opens to far for kids
really did not like the noise that started at 4:30am; slamming doors; kids jumping up and down above our heads
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it s quiet and comfort beds (for us and for kids)
considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time
old and bad beddings specially for kids bunk bed
breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american
lovely family room with kids toys there, lovely touch!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good restaurants and a great park for the kids
they charged me 25 more becouse of the kids
cubicle on the small side though and meant to check temp or wash the kids it soaked the floor
was there with all my family and two small kids one year and three years old
we arrive at the hotel, they charge us an additional price for the breakfast and also for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids ate free, the kitchen catered well for gluten free
free buffet for kids :)
great service and the resturant had great food with free food for the kids
kids eating free was a really nice touch and all the food was lovely
our kids ate dinner for free and it was a kids buffet full of kid friendly food that they could help
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
can hear everything so the noisy kids that were running around until gone 11 were as annoying as hell
breakfast, did a wine tour and it was great, did a walk the next morning
soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas
it is a stunning location in the private vineyard with onsite free hotel residents only parking by the hotel
great parking close to the hotel
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beautiful grounds and we were very lucky with the weather so could walk around the golf course and sit outside
golf and food, and friendly staff
not a lot. carpets were worn but hotel is on a golf course with players walking through.
good view, we had an evening meal of which was lovely and good value in a very modern restaurant, breakfast the
wifi does disconnect quite regularly. other than that no complaints
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
was so disappointing - roast dinner was more like school dinners 35 pounds for a kids bed as cot was
phone (couldn t get to a login screen) and the in-room info was lacking (not sure if there was room service
complete refurb on the rooms, bar and restaurant
very nice to be able to book a parking space in a difficult place like dorking
were surprised that the hotel was running out of a lot of supplies toilet roll coffee milk in room service the
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
30am so we had to make an additional trip downstairs to reactivitate it with the kids
friendly and helpful good cleanliness outside patio and gardens was great evening food was good kids room was
noisy kids running up and down corridor outside my room! fortunately it didn t last long!
super helpful staff and good choices for kids and adult in the restaurant
st a skylight) and somewhat dangerous laddered steps to single mattresses on the floor for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it's insanely busy - and loads of kids bunking off from school to go on hols nowhere near half-term
hotel is in gatwick north so if you are flying early or with kids then definitely book this hotel
so easy to fly from here made traveling with my kids so simple.
and room was small, parking you have to leave your key, with kids and no bath in room (only
fantastic for families with kids and early morning flights
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they accommodated our kids really well
kids enjoyed the glass lifts
lack of working television for kids
no use when travelling with 3 kids and up at 5am for a flight
no facilities for kids.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room with good space, nice breakfast and friendly staff room worked will for a family with 2 kids
not extremely far but with 2 small kids and luggage at night was a little but tricky but
beds were really comfortable which helped especially before a very long flight with kids
quite a walk with kids from terminal to hotel, so use the shuttle.
was excellent, walking distance from terminal and bus service when you have kids and
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
noisy neighbours with screaming kids
lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.
space, comfortable beds, great for kids, easy to get to from the airport
this allowed for a relaxed flight and our kids were not worn out and
the kids were excited about it
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
kids enjoyed free hot drinks
2 adults 2 kids with 2 briefcases (closed) was difficult to move around the room
beds ideal for kids under 16, and a tv at the foot of the main bed so we could all squash together to watch tv
you can see planes from the window next to the bed which my kids loved
guess only thing i would have liked a room suitable for 3 people, family room is kids only under 12 and i have
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no extra charges were applied for an early check in
the decoration was very nice, bar was good and so was the food
everything was fine but could improve on modern technology for sockets and common laundry room.
no room service! what s up with that!
s no room service you need to go to the bar and carry everything up yourself on a tray so good luck if
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids slept through it, but i could not
lovely big bed and great arrangement with the kids beds too. surprisingly quiet too
comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available,
great room separate for kids
restaurant closed and no room service available.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
bar entertainment and the no games machine for kids
with 2 kids under 5, was a very uncomfortable night
we were given bunk beds, which are not suitable for kids of that age
30am letting their kids run up and down the corridors waking me up this went on for 30 mins til they
was also on a corridor with a very noisy family group whose kids were running up and down the corridor, and
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had a few beers in the bar on sunday and the barman was great very friendly
which is a shame as i don't watch network cable, but i was able to watch on my tablet, as wifi was really good
breakfast was readily available and the chef constantly checked and refilled supplies
open wifi, not good. a security liability for the guests
bar tender azif ( almost sure that s it) was very helpful with guidelines for the stay
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids
was no netflix for kids to be entertained
also the location was great near the market, and a patk for the kids
was roomy and liked the feeling of home away from home with the kitchen and the appliances
no power for one whole day, no backup power provided, no wifi, no emergency lights
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we didn't eat here as the restaurant/reception was full of noisy kids
reception crowded with screaming kids
wanted to order a smaller portion of food (a kids meal) simply because having to get up at 330am i did not want
screaming kids in reception road noise
bar and restaurant are nice as well, food was good but in my experience bit pricey
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
not be better,staff and food were amazing,kids loved the pool,loads of pubs and nice restaurants in sutton,
kids loved the pool and the hotel room was spacious and modern
everything the kids want to stay and husband again
kids ate free which was brilliant
friendly and clean. great for kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the noisy neighbours upstairs running about (but kids will be kids :) )
the garden with kids playground; the friendly staff; the good food; the room; the bathroom
a nice safe park atmosphere and i guess great for kids (dogs welcome)
stayed to be near to gatwick and the cophall parking
more milk in the room for a 2 night stay. the bar supplied more when requested.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
complained about our kids throwing a ball around in there huge backyard so not kids
there are two adults and four kids so we needed two rooms
very cosy place. big room, nice beds for kids
too expensive for what we got especially since 2 of the kids didn't eat anything thinking that
ud83eudd75 kids could not eat it
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
points, the website said there was a dvd player in the room so we brought some dvd's for the kids but there wasn
wifi was poor especially saturday evening when i guess lots of people were on it
weather, not the ploughs fault so stayed longer in the bar drinking their lovely home produced
there's no mobile reception but the free wifi in the plough is good and reached to the room
breakfast was exceptional, evening menu could do with having a little more choice, room was clean
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
eating outside was like sitting in a kids park
the food was amazing and there was a lovely playground at the back for kids
time away for my husband's birthday with no children for a change, but we could have brought the kids and dogs
nice staff good food clean and comfortable rooms fast wifi.
great alternative to the standard corporate hotels. strong wifi signal and great food.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
staff was friendly overall and nice to the kids
noisy people in rooms near me kids running about screaming
very happy to see my pet gets a welcome box of treats, and the room was setup with a bed for my dog and provided
the restaurant and bar area is buzzing,great food,finest drinks
location was good, convenient free parking, decent size room
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we avoided all contact with mum that night even though she had the kids as we didn't want to tell over the
also kids were running through the corridors in the night and the door is too heavy so when it opens or
sounded like loads of kids having an argument but couldn't really work out what was going on
side drawer was dusty and the most embarrassing was bad smell coming up from the kitchen area into our room
clean room, everything worked, breakfast included, friendly staff, hotel car park.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
who was very apologetic as after having a meal at the pub next door both ourselves and the kids were exhausted
our room was near reception and during the night there were kids running up and down the corridor and kept
then on the day we are told it's just croissants and there was nothing for our three kids to eat and we paid
30pm waking the kids but when asked staff knew nothing about it
people staying were very inconsiderate and were shouting, banging doors and kids screaming as they ran up and
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
spacious cafeteria, my kids could run around without disturbing other guests beds are very comfortable, we booked
our kids couldn't be on the same floor with us.
lots of kids running around in jim jams, but it was christmas after all!
staff were very nice and helpful especially recommending breakfast options to kids
mention must go to the breakfast buffet which is always my kids favourite part and really made them happy: it
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
pet friendly and very accommodating for our two pet dog labradors
pet friendly and very attentive when we arrived to explain about the property
wifi connection
is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was
room service didn t remove my tray from outside of my door, so bought it down myself the next
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
waited over two hours to get our main course, some people had plates others didn't, staff are all kids and the
they even offer complimentary cookies and milk for kids, we didn t have it but it s a nice touch
we use woodland park as an easy way to get to the surrey golf courses
staff were very friendly and helpful breakfast was delicious and very good service
having to pay for room service before the morning because i hadn t left a credit car tab open
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no pool, so had to move to a different hotel when my kids joined me.
room ( 2 x double bed rooms ) was surprisingly very spacious ( spacious enough for 2 adults + 2 kids ), super
bathroom wasn,t draining so the other 2 kids did not get a chance to use the bath,that is why i rated the staff
arrived 4 hours before checkin time, my two kids were exhausted as were my wife and i
family rooms fits two king size beds and still space for playground for kids inside
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
travelling with three young kids too and they all loved it
kids loved the swimming pool
the fact they had a fridge and microwave in the room, having travelled with kids it was very handy
rules in the pool/steam room wouldn t go amiss, kids doing what they like when they shouldn t really be in
staff were really friendly and helpful. kids loved the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
we loved everything, i wouldn t recommend as a relaxing stay, it s a kids dream!
so well themed, in all areas not just the rooms. staff helpful and great with kids.
aztec room was really good for the kids there was a treasure hunt around the room
spacious rooms and perfect theme for the kids, they loved there stay and room.
nice little treat for the kids when they go to the room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great for us as adults with wonderful service as well as really including and having fun with the kids, which
standard double room got a family room with twin beds & kids bed not so good for a romantic weekend
the pool was often unattended of staff and little kids with nappies (even though it was said
pool is v small, and divided in half with kids in one half
we didn't realise that kids can only swim at certain times
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they were there for the duration and their young kids were making excessive noise, running around the apartment
having fully equipped kitchen saves you a lot of money, if you know how to cook)) this apart hotel is close to
wifi, having food and cooking facilities
he let us make late check out even though the hotel was very busy and fully booked
the wifi signal was good (i used it for emails and some surfing)
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
- in the restaurant provided great service and helped with our kids indecision
kids running up the corridor, people in the next room talking and going to the toilet
it was too noisy at night. kids were running around in the corridor.
there was a minor mix up and the kids bed wasn't made up, but they quickly got us sorted.
room was really nice, we booked one room for our group of 5 (2 adults & 3 kids)
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff friendly ud83eudd17 i just wished the tv in the room could connect to internet so the kids could watch
bus, tram, train, tube everything was within a short walk, which was a game-changer with kids
liked the room and beds in the room as i travelled with my kids
we booked a 2nd family room and ended up with the kids on the floor in a make shift bed
like the kids play area, the view in my room #904, my family like the way that our room was cleaned
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i guess i have a tale to tell my kids (head to the negatives
she arrange to change my kids room to be on the same floor
here for two nights with 2 kids
t like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice
in alot of hotels and this hotel has the full package when it comes to the staff the receptionist bar staff and
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff went out of their way to do all possible to make sure our kids had a great time and even at breakfast made
so attentive to both kids & me we loved it
we stayed in the hotel with 3 kids (11, 13 and 14) and 3
manoj was very friendly and kind helping us with our kids
didn t go with children but ideal of travelling with kids i believe
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
amazing setting. very friendly staff. great for the kids.
it was warm & clean, ideal for kids
nice big comfortable rooms. nicely decorated. good sized bed. sofa bed for kids which was great.
the layout very nice with separate spaces for the double bed and sofa bed allowing us to put the kids to bed
kids loved it
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
kids menu extremely high
staff were extremely friendly and engaging with my daughter, offering a welcome bag with kids' stuff in
to find a fault but the only aspect that was disappointing was the very expensive kids menu
a person as i ve always chosen hotels with free breakfast since i ve been traveling with my kids since they
get to my door , and the lauguage , was very bad , not nice , and i would have been upset , if kids were there
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
com the manager is very rude and will leat any body jump the queue there was a man and kids kids checking in
the room was freezing and the heating didn't work so my kids were soon in my bed
especially with kids in tow
need more activity and play area for kids
always been great, been going there with my kids for 10yrs
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good breakfast the kids loved it.
the noise from the kitchen, road and the upstair kids running arround
it also has lovely breakfast that my kids enjoyed
kids loved the cereals
no facilities for kids.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
would have been great if there were a larger timeframe for kids to use the pool
smell was in the corridors and this was not appreciated specifically since we are traveling with kids
only tell you about the restrictions for kids to use the pool once you reach the hotel
don t know if there s a kids allocated time for the spa- would prefer some adult only time if
guests large wedding party not watching their kids allowing them to run around the pool area putting on other