Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi, for the first time gave us some problems
no room service . for the price this should of been included . dated decor needs updating
for breakfast on monday morning
great breakfast, hotel sat in a beautiful location
the petals on the bed were a very nice touch!!
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we avoided all contact with mum that night even though she had the kids as we didn't want to tell over the
also kids were running through the corridors in the night and the door is too heavy so when it opens or
sounded like loads of kids having an argument but couldn't really work out what was going on
no room service for breakfast
parking and wifi
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
lots of kids running around in jim jams, but it was christmas after all!
there are lots of restaurants around but we took advantage of 'kids eat for free' offer available at the hotel
time,one of the staff named megan was very helpful, caring and respectful towards i and my kids ( my kids both
room had two large beds, but my kids are quite big now and both genders, so an option for separate beds would
spacious cafeteria, my kids could run around without disturbing other guests beds are very comfortable, we booked
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
accessing the wifi seemed cumbersome (had to fill in a form) so we didn't bother
could not log in to wifi for more than a minute before it dropped out and you had to log in again, so didn't
lovely bar area and good atmosphere
there was also a selection of bar snacks presented in the room but some items on the price list were not on
rooms were lovely and clean, the bar and dining area were lovely too
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
noisy people in rooms near me kids running about screaming
staff was friendly overall and nice to the kids
parking was great
breakfast was excellent dining and bar area are also excellent
bar food and restaurant was also excellent
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast had a lot of
open wifi, not good. a security liability for the guests
a fire alarm due to some issue in the breakfast room but we can't blame the property
was good, breakfast was excellent, good choice and nice food, perfect way to start the day
bar tender azif ( almost sure that s it) was very helpful with guidelines for the stay
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also the location was great near the market, and a patk for the kids
was no netflix for kids to be entertained
monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids
nice bed, nice kitchen, nice amenities
i had two rooms with all kitchen and laundry equipment
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they were there for the duration and their young kids were making excessive noise, running around the apartment
didnt expect there is a kitchen,quite and its too big for two people,im planning to book for xmas eve till 27
the wifi signal was good (i used it for emails and some surfing)
bath, little kitchen, everything
clean, warm, spacious room with fridge, kitchenette and utensils had everything needed.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
kids ate free which was brilliant
had a lovely stay kids enjoyed the pool and dinner and breakfast
friendly and clean. great for kids
good facilities and kids love the swimming pool
the service was amazing the staff were very helpful and great for kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly
free parking and secure 24-hour security
a lot apart from not a lot of notice about room service at night time, but apart from that was overly all good
k for balcony room)
breakfast was excellent quality and the service was quick and efficient in the clubhouse for both
room was fantastic and the reception staff very nice, room service was very good too but 5 tray charge wasn
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
like the kids play area, the view in my room #904, my family like the way that our room was cleaned
guests are expected to park at a distant car park and walk back with their luggage and kids, which is very
the double bed was a little small for two people...and the sofabed was small for two kids.
liked the room and beds in the room as i travelled with my kids
really annoying as it was a night off from the kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i guess i have a tale to tell my kids (head to the negatives
she arrange to change my kids room to be on the same floor
here for two nights with 2 kids
t like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice
the wifi speed is very good
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff went out of their way to do all possible to make sure our kids had a great time and even at breakfast made
is ferindly and thanks garima for prepare room in advance because i have kids and found everything prepare also
manoj was very friendly and kind helping us with our kids
my kids really appreciated his support and how lovely he was towards them
tv channels for kids was not working they get bored but it is fine
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good breakfast the kids loved it.
kids loved the cereals
no facilities for kids.
it also has lovely breakfast that my kids enjoyed
the noise from the kitchen, road and the upstair kids running arround
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
one night, it was particularly noisy from adjacent rooms with a familly with kids screaming and shouting until
offer light breakfast such as bread, fruit and pastries and hot drinks as well as smoothies for kids
the pastries were not nice, the ones i add to kids snack not a nice breakfast
impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming,
in a room by the entrance, and could hear a lot of people coming and going, talking, laughing, kids squealing
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location for kids activities
the kids had their own beds and there was enough space for us
a little cramped for our growing kids on a sofa bed in a family room but otherwise great.
only thing we would change is a better option for kids sleeping
so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i was in one of kids twin beds which were part of a family suite with someone else in the main double room
the tv didn't work!! with kids is a little bit hard!
we did have a shower in our room, which was nice with having our kids with us
for safety reasons needs to be sorted a family with kids can be a problem if the slip
i couldn't let my kids touch anything in the toilet for any risk of contacting germs
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
your carpets are not clean and spindles missing on the stairs leaving big gaps kids can fall down
was excellent from the time i arrived plenty of space for parking lovely back area around the patio and entrance
expensive breakfast for small appetites.
bar is all lovely, photos do not do the hotel justice
buffet breakfast had enough choice but was not very hot a little disappointed
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
from reception, bar staff, kitchen staff and cleaner were all first class
excellent food in the bar restaurant.
parking
lovely room very friendly staff great breakfast
the staff was really friendly and we could park in a private parking area behind the hotel
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
then on the day we are told it's just croissants and there was nothing for our three kids to eat and we paid
packed bag with different things, (which you chose)including paper bowels and plastic spoons the kids struggled
our room was near reception and during the night there were kids running up and down the corridor and kept
people staying were very inconsiderate and were shouting, banging doors and kids screaming as they ran up and
who was very apologetic as after having a meal at the pub next door both ourselves and the kids were exhausted
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
our room was also of good size so it was good as we had kids with us, also we really enjoyed the fact that
friendly staff, brilliant health centre, good kids entertainment in area nearby, great afternoon
room, friendly and helpful staff great service for the kids
fortunately though the kids were served faster and could eat before we got there in the end
health spa, although nice got quite busy with kids (but it was bank holiday) which no one was policing and the
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
of youngsters on the outside so we had to walk through the weed smoking mass not so nice with kids
london sw19 8np for 30 years unfortunately i m doing work to my property this friends off mine kids coming from
bar pleasant
free parking and great staff
well located clean and comfortable hotel with free parking and free wifi in all areas
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
there's a lovely big park opposite the hotel which is ideal for walking the kids or the dog
we are local to the area, so i booked this for my wife to give her a night off from the kids
would only be improved by a kids breakfast option i reckon, something simple like toast or maybe a nice (less
staff , comfortable room , nice bar , location
of the room was fabulous very comfortable and the staff was friendly and helpful bar downstairs was great and
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi
free tea and coffee in room and good wifi
room was comfortable, and an early check in was not a problem.
agreed to an early check in
there was room service every day also if you wanted it
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i stayed with my 2 kids and felt very safe
bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids
some kids had got stuck in one of the lifts while we were trying to check in and emergency services were
rooms are very cool even when it s 30 degrees outside and they have a reasonably priced mini bar at
excellent service, friendly staff, coffee, tea and biscuits every morning in your room, laundry service for
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
great for kids to run around
restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn
we had dinner in the bar, fish and chips were tasty, and nice bar too
free wi-fi is useless and unusable. gym is a bit tired.
parking is a hassle - normally guest parking is down a steep slope, makes it difficult to carry
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
was a little noisy as we stayed on the 2nd floor so there seemed to be kids running up and down or bouncing up
there were lots of activities for kids
nice little treat for the kids when they go to the room
had such a wonderful stay, the kids loved it
aztec room was really good for the kids there was a treasure hunt around the room
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
nice place for kids, a nice park is nearby with playground and lots of water birds and squirels that kids can
communicated, so we ended up missing breakfast in the 2nd morning, making me put up with hungry kids for a little
no telephone in room weak wifi no bins no lift no facility and cot for kids
window in our kids' room was broken and couldn't be opened; their room was very hot
it was a bit difficult with the kids in regards to safety
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to
we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free
car park reduced security, lost individuality after takeover, now becoming like a chain hotel, wifi difficult
no room service for food after 10pm but fully understand there are national staffing issues.
huge thanks to the receptionist who was so lovely and kind on friday night and who brought me room service
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
kids club is outdoors with a tree house in evergreen forest, bikes for guests to borrow free of
the spa is amazing with tasty and healthy foods on offer
breakfast was included in our price which was a nice spa and we were able to make full use of the spa facilities
the gym & spa are also very premium
quirky. large bathroom. lovely breakfast in bed. champagne on arrival
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
very loud music in bar below until 11.30 on friday night.
two staff at check in/the bar were fantastic, very welcoming, great humour and really looked after us
bar was good but a bit chilly
tv didn t really work as the wifi signal isn t very strong
cool pub. room was lovely. 30% discount on the bar due to us staying above it.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast hamper was delicious and the orange juice//fruit in the fridge was a nice touch
friendly, room very nice and really liked the breakfast hamper , which we were not
food / bar good and nice atmosphere
loved the breakfast basket. highly recommended!
nice friendly bar staff on at the evening; quick service and direction up to room.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
food in bar was lovely and 50% off for residents a welcome bonus
wifi no hot water on sunday morning bad nights sleep very noisy late at night not suitable as a
the room was lovely and we greatly appreciated the late check out post gig
only thing was the wifi wasn't working at the time.
but there is a lift so no major problem and if you re a smoker no dedicated area to sit out of bar hours to
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if you have kids, it s not really suitable
massive room, free parking, lovely pub downstairs, nice area
hotel gave us early check in which was great & the free parking was perfect
had parking which is what we needed
only thing that is questionable is the wifi, they are connected to the cloud and this just isn't that great
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
booked 2 rooms, one for us, one for the kids
comfortable and the kids had a hot chocolate when we arrived
and best of all free wifi and and also netflix, youtube etc
nothing. just needs a tea towel in the kitchen as i stayed in the apartment
wifi signal was a bit weak, ok for emails but not up to watching anything like netflix
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
great place for kids they loved the pool and box hill
pool, it should be mentioned that it gets over run with excited kids, packed and noisy
surprisingly expansive hotel with a good feel in a good location and the kids loved the pool
we weren't warned in advance so was pretty inconvenient small kids
lido is a bit noisy with kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
bed for kids in family room not very comfortable
we arrived late with 3 kids no room service or even crisps in
request a super deluxe room for 3 people- 1 adult and 2 kids
and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids
alot of noise from wedding party and kids running around
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the air conditioning made the odd noise through the night that woke the kids up briefly
there were 2 sofa beds so both kids had their own bed
the kids had a sofa bed each
average wifi
breakfast was a little slow and a little disorganised
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids meals on the food menu were ridiculously over priced
strict to policy they call us at 11 am to check out though we checked end late night with tired kids which is
did not use wifi
gym, food, staff
the restaurant and bar staff were exceptionally helpful, efficient and friendly.