asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my

night the pool was closed so my kids couldn t swim but it was back open sunday morning and the kids got to

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even

my kids were definitely disappointed in that

the pool hours.

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

kids were in the pool area up until it closed

pool and hot tub were a hit for both the adults and kids

1 person thought she heard 'room service'

the bathroom was a bit bigger and that there was room service for dining

beds were comfortable enough that even my kids fell asleep fast

kids and adults enjoy our stay

or you have younger kids with

it's a lot easier with kids to be able to just leave the keys in the room than stand in line

clientele and the ignorant people that let there kids run around and do whatever

my kids loved the breakfast variety

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

kids running around in pajamas,no shoes noisy.

kids liked swimming in the pool

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

liked that this hotel has free parking lot for guests

breakfast not included l, very slow room service

no room cleaning service the whole stay. idiotic one way turn in and out of the parking.

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running

my kids loved the cable tv

price was right, great location, very clean, staff was great, good parking.

towels, floor was dirty , didn t have a remote in the room so i asked the front desk and the wifi/cable was

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

the grape jelly on the base of the bed and the kids running in the hall all night!

kids loved this hotel

felt the pool closed kinda early, and the noise control wasn t very sound proof heard the kids running in and

also, people spoke mariguana in the hallways and kids were running as well

the kids out of there room yelling and screaming

the kids enjoyed the wifi, breakfast and the many tv channels.

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

it was a cold night and kids with me i felt helpless

he then yelled at the house keepers infront of us which made my kids not feel safe staying there

we arrived after midnight and my kids were thirsty, we asked for water they said they don t have

didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun

there was an issue with kids running up and down the hall which was disruptive to my sleep.

very nice suite and we had so much fun in the pool my kids enjoyed it

i love the park outside the room for the kids. the pool area and the fire pit.

my kids love the indoor and outdoor pool. staff was extremely friendly especially the manger.

i do not mind kids or dogs, but the relentless in and out door slamming and yelling in the hall was unnerving

it was kids and dog friendly as well

my kids were kept up by the barking

pool filled up with unruly kids on weekends

the kids got in and then right out shivering, so that was disappointing for an indoor pool

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

shoutout to the valet staff who were brilliant, and valet parking is complimentary!

beds and pillows, great shower, quiet, great jazz in the bar, nice community feel, able to dine in bar listening

they need to remove the ridiculous columns and revise and update the outdoor rock waterfall area -parking was

room service was available for everything including drinks and breakfast

specifically booked this room type as we were traveling with small kids

decent price, free parking and wifi, close to the loyola school of medicine

they don t clean your room everyday, the bar wasn t open, coffee was absolutely awful

free parking. easy access to restaurants, malls.

parking, easy and fast check in, enforcing clients to wear a mask, room was nice, clean, and tidy

the apartment style rooms made us feel very comfortable as there was a bunch of us, plus kids, plus dogs

also, when me and my kids went to the pool it was not over crowded

everything was nice, the kids had a wonderful time

s roomy it s different things to do for adults an kids it s a great experience to do to get away we ll

a total of 5 kids

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed

many kids making noise

i couldn t even let my kids in out of the pool unless an adult was holding their hands the

on the sides, people were stripping and drinking liquor from a bottle in the hot tub, screening kids in the pool

too many kids

kids running down the halls loud late at night

we stayed 3 days with our kids and he was so rude to us when we asked a

family friendly hotel with activities for kids in mind

work started the next morning at 8am banging and drilling right above us while our kids were still sleeping

many kids on premises

it was date night for me and hubby kids free

ordered coffee room service 6am didn't show up till after 7am

made us feel at home and were so awesome about the late check out

but an overpriced spa was offered

of room service extremely helpful during my stay very professional and knowledgeable

very clean, great breakfast, convenient parking.

parking

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping

very clean, great breakfast, convenient parking.

there was sufficient parking

the pool had too much chlorine and it hurt our kids eyes after a few minutes and the pool is small

fire alarm was as pulled by some kids and we did get the proper information about what to do

too many kids in the pool xtra time for adults

not get in pool due to a lot of kids in pool

i love the new look and was able to rest no kids running around

i like the ability to schedule my kids swimming times. it really helped with planning.

beautiful courtyard and good size pool for the kids

there were kids running up and down the hall way pass my room from 9:30 pm until 12:45 am

breakfasts wasn't worth the money to high and the kids didn't like it

newer, clean with health center and pool.

kids loved the pool

the room was very spacious which is a plus when you have little kids.

so we came back late, with tired little kids, needing to take naps and the hotel manager, gave us extra time

the breakfast was wonderful and plenty.we love it the kids too thank you

pool was very cold, and there were unsupervised kids playing in the workout room for a long time, making it

there were kids running around the halls all hours

it was a snow storm and my kids played in the snow

he had no idea the caucasian woman & kids were with me

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

prices at the convenient snack bar were so expensive it was stupid to buy

tv should be updated that you can access streaming services especially with kids

rooms were nice, would like to have families with kids and adults only floors separate.

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

view outside room window was the pool and had to listen to kids screaming for hours

the room with 2 queens for our adult kids was great but our room wasn t ready until after 330 and we were

paper bag breakfast with rock hard apples, kids would not eat them.

my kids relocated from california to illinois for my sons job

the bed was pretty comfortable, there was wifi. bathroom was nice and clean. comfy pillows.

huge parking spot in front of the hotel

the complementary breakfast and in room wifi. as well as free parking.

didn t even have time to really get my kids together

it was safe and fun for my kids and i to relax

we met very kids here but is very silent and great hotel

it is nice having a laundry facility there, but there were only 2 washers available

kitchen supplies were minimal but possible to supplement from the breakfast

screaming kids in the pool and they didn't quiet down even after asking; minor issue though!

the property was clean, staff was efficient. my kids loved swimming.

think there was a group of 40 kids that were in a dance team- they were running up and down the halls until 2

close to everything for our kids

the pool wasn't open at all during our stay and my kids were really looking forward to swimming.

at one point in the night, i was entering the hotel with my kids, and a group of 10-15 people were by the

i did not feel safe with my kids swimming alone

t up and running says it on website also says complementary breakfast when i went to take the kids to get

it was pet friendly

wifi never worked, kept disconnecting

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car

sleep because of wild kids running doen halls unattended

wifi was a little spotty (it wasn t an issue for us (adults) - my kids like to wind down and watch youtube

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

kids ran the halls till 11 pm. noisy.

maybe the hotel can make a rule for kids to be with parents at all times

area and when we went to the room i can't breath due to cigarette stench and also have two kids which is not

of all the non-smoking room they gave us had been heavily smoked in

they were recovering the parking lot. very noisy and dirty. we had to park behind the building

i had a smoking room and it didn t even smell like cigarettes or weed at checking in

want the kids to swim but they want 50 dollars

pool area was relaxing-would have loved a hot tub

i liked the large rooms, comfy beds, excellent service and top gym.

was great until i was trying to use my chromecast to watch movies and i couldn't connect to the wifi and the

the amenities were good. fitness center and pool were nice. loved the bathroom.

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

i traveled with kids so the refrigerator and stove were handy

a dog ran out another room on me in my kids.

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

the place was clean, the room had a home feel to it, the kids loved the pool and basketball court

arrived about 2 am with several kids

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday

assumed our kids were the ones not drying off when there were

the way the employees talk to me an my kids i feel because of our race

were black kids -( about 30 of them) that took over the whole pool the entire night we were there

just for the guy to change my room just for the tv in the other room to be broken too there were kids running

hotel had everything we were looking for: swimming pool, mini fridge in room, great location.

i called to do an early check in at 11am

thing that was comfortable was the bed wifi did not work the bathroom was small no channels on

my daughter loved the pool. i loved the fact it s connected to my favorite restaurant

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i

some rowdy kids that were running around middle of the night around 2am.

free shuttle to airport. indoor pool and fitness center.

and kids under 12 eat free

don t stay here if you have kids .

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn t clean and to be moved

noisy kids running in the hall all night until 3am

when we got back we had to wait another hour with 2 little kids

rooms dirty with cobwebs and spiders, the floor is so dirty the the kids left dirty feet prints on the sheet

the parking lot was not very clean

was very close to where i needed it to be and the breakfast was included in the stay which was pretty good

bed to rest on fridge and microwave to warm food whenever we like yo eat breakfast was

the parking lot can be bigger.

was loud, kids screaming and running around, got a 530 am wake up call i didn't order, and wifi didn't work

kids running in the halls all night

the lady that checked us in was very nice and she remembered us and saved my kids some cookies!

most importantly we are traveling with our 3 kids and two dogs and they put us in a room with an exit door just

had to switch room at midnight due to the people and kids screaming and banging around

loud outside in the hallway, kids running up and down, yelling by both kids and the adults

which is essential when you re traveling with little kids

my kids enjoyed the free breakfast

people having sex in their car in front of our kids

location and breakfast was great

near airport & good breakfast kids enjoyed indoor pool

the hot breakfast buffet had plenty of options for the kids, my wife and i

couldn t use the pool because so many kids

one night we took our grandson to the pool a group of 8 kids one adult constantly on her phone not watching the

many kids running through the hallways from parents booking hotel swimming parties for their

you guys took away the waffle maker this was one of the things my kids loved the last time we stayed her about

the rooms were clean, spacious for our large group with kids

kids loved the breakfast buffet

the kids loved the inside pool and the hours

was pretty small, but not usually too crowded for kids to enjoy

pool was freezing cold and our family was not able to swim with our kids due to the unheated water

they allowed kids in the floor above us to run in the hallways and in their room all night

stayed on first floor, and could hear kids running over my head as i tried to sleep.

i tried to go to the pool with my family we couldn t even enjoy it because there was about 10 kids not one

covid-19 has everything unable to use like the pool breakfast etc...

the pool was amazing and staff were very friendly and kind!

decent breakfast with healthy options

when the waffle machine part of complementary breakfast wasn t working they went out of their way to fix it

the gym was nice and my family loved the breakfast

good car parking & free

there was a large amount of guest noise on the hallways.(kids)

small pool overrun with kids

my kids loved that design of the hotel and how it was cylindrical

my kids enjoyed the pool and we all had a great time

were supposed to have 2 queen beds but we only had 1 for 2 adults and kids

arriving at 3am with 3 kids the staff went above to help us get settled as fast as possible

kids birthday party in 2 adjoining rooms. could not sleep. terrible.

so i picked this place primarily bec of the pool so my kids can swim

my kids were harassed by a guest staying next door

that tied up alot of money we wanted to use to go and take the kids somewhere fun to have a good time but we

akes it easier for us to sleep) frig and microwave and tv had plenty of channels for the kids

our stay including breakfast but i ended up spending 18 dollars on breakfast for my two kids

the pool is large with warm water; nothing fancy, but kids had fun

hall man harassing the kids, knocking on the door,watching them do tick tock etc

the hot tub was my favorite part..the kids loved the pool

my kids always enjoy the pool, this is the reason we come here.

went with friends and children and hoped to have joining rooms with the kids

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

then security comes at midnight, saying the received compliants about kids, but it was the large families across

my kids loved the pool

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the

the tv setup was complicated, kids running around with no parental supervision.

breakfast was wonderful

pet friendly, location was great