Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids running on the floors all day and night keys not working to room poor lighting in th
room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me
the atmosphere was nice. the kids liked the pool and the gym
we love the pool it was so nice and clean and the hot tub was so relaxing
the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids were looking forward to the pool
the kids loved the pool and weight room
the bathtub had some staining which my kids freaked out
rejected not to serve them ,and they even did not flinch to serve even though there are little kids in the
huge number of unruly kids in halls and public areas
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wifi was a little spotty (it wasn t an issue for us (adults) - my kids like to wind down and watch youtube
kids ran the halls till 11 pm. noisy.
also, pool is a plus in our stay for the kids
the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out
sleep because of wild kids running doen halls unattended
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was kids running down the hall both nights i stayed and late at that i told the staff the first night
the kids didn't like the bathroom door as it didn't feel very private
loud kids running down the hall screaming
kids ram up and down the hallway till late at night and early in the morning
also, although it didn't bother me, my kids were perturbed by the fact there was a cemetery across the road
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
kids enjoyed the pool
staff was fantastic, they treated me and my three kids so wonderfully
my kids loved the pool and we had a good stay
location was decent. only a quick trip with my kids to see a concert but all was well.
splashing all over and it was only like warm could be much hotter and was yellowish water like kids had been
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
he had no idea the caucasian woman & kids were with me
there were kids running around the halls all hours
it was a snow storm and my kids played in the snow
the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!
prices at the convenient snack bar were so expensive it was stupid to buy
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
t up and running says it on website also says complementary breakfast when i went to take the kids to get
i did not feel safe with my kids swimming alone
at one point in the night, i was entering the hotel with my kids, and a group of 10-15 people were by the
parking and the area was safe.
good parking
Booking Options
Kid Friendly, Avaialable Crib
it was date night for me and hubby kids free
limited access to room service for breakfast requiring 24-hour notification.
great location excellent gym comfortable lobby area
of room service extremely helpful during my stay very professional and knowledgeable
but an overpriced spa was offered
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a total of 5 kids
also, when me and my kids went to the pool it was not over crowded
one night we went to the pool where there was at lest 15 young kids with 4 adults
i like the pool and spa for me and my kids
loved the size of the room, having a full kitchen was great with kids
Booking Options
Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
clean, free parking. kids love the walking thru between two rooms.
too many kids
the staff and the room, loved it. my kids also loved the pool
kids and myself were disappointed with the cleanliness of the pool
to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast eggs
guests hanging out around the parking lot late at night
there was a coin-op laundry room for guests, but only one washer and two driers available
was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me
there was sufficient parking
Booking Options
Complimentary Parking, Kid Friendly, Avaialable Crib
went to spend the night away escaping from my little yoing kids because i am a burnt out mama
shoutout to the valet staff who were brilliant, and valet parking is complimentary!
beds and pillows, great shower, quiet, great jazz in the bar, nice community feel, able to dine in bar listening
they need to remove the ridiculous columns and revise and update the outdoor rock waterfall area -parking was
room service was available for everything including drinks and breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not when the kids not i needed to listen to for four hours
kids running back and forth all night not very. clean old hot tub jets didn t work
the kids were disappointed about the pool
the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.
friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
specifically booked this room type as we were traveling with small kids
on-site parking was convenient
just that the bar wasn't open lol
well to no fault of there own but because of covid the bar was not open
functional and comfortable, the staff is very friendly, and the location is very safe, with good parking
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
there were kids running up and down the hall way pass my room from 9:30 pm until 12:45 am
i like the ability to schedule my kids swimming times. it really helped with planning.
beautiful courtyard and good size pool for the kids
breakfasts wasn't worth the money to high and the kids didn't like it
small pool for such a big hotel
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the kids got in and then right out shivering, so that was disappointing for an indoor pool
i should've sent everything back but the kids were hungry
the pool is always warm and the kids enjoy swimming in it
lots of family's with kids cause there is a pool
pool is awesome and made 7 of my grandkids very happy except for the crabby old people that can t handle kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
pool room stunk like mold so the kids wouldn t swim
the pool was small but it worked the kids still had fun.
guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the
my beginner-swim kids had a great time using the pool (but see below)
big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool was very cold, and there were unsupervised kids playing in the workout room for a long time, making it
furthermore, i must admit the agent that verified the pool was available for the kids was a plus she was
kids loved the pool
in right as their pool was closing, but they were willing to stay open an hour later to allow our kids the time
the room was very spacious which is a plus when you have little kids.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we met very kids here but is very silent and great hotel
didn t even have time to really get my kids together
it was safe and fun for my kids and i to relax
did not have breakfast covid
kitchen supplies were minimal but possible to supplement from the breakfast
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
tv should be updated that you can access streaming services especially with kids
view outside room window was the pool and had to listen to kids screaming for hours
the room with 2 queens for our adult kids was great but our room wasn t ready until after 330 and we were
are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel
rooms were nice, would like to have families with kids and adults only floors separate.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
asked one of my kids to take a muffin she had touched-even though it was packaged
great for parents traveling with young kids
i like the big space to have breakfast. the menu was good, there were good option for kids.
the main reason we went to a hotel is so that my kids could swim
the kids are still taking about the gorgeous waffles they made with beautiful
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went with friends and children and hoped to have joining rooms with the kids
my kids always enjoy the pool, this is the reason we come here.
pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!
had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was
then security comes at midnight, saying the received compliants about kids, but it was the large families across
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
amazing place.... for kids...
the rooms were very spacious. breakfast was wonderful and my kids loved the pool.
too many kids but that's ok
too many kids in the pool xtra time for adults
older teens in the pool with so much horseplay, that young kids were not safe to
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
in a party of 2 adult females and 3 kids obviously it doesn t belong to me
came with my wife and 2 kids
i was traveling with 2 sleepy kids
breakfast, i miss eggs and waffles
in a party of 2 adult females and 3 kids obviously it doesn’t belong to me
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the pool also is very good if you are traveling with kids
my kids were left in the
we wanted a hotel with a pool for the kids to go swimming
then our kids could spend extra time at the hotel pool instead of sitting at the airport
booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i took my kids there for the first time for labor day weekend, and they absolutely loved it
fitness center needs better supervision (kids using it as playroom)
very nice suite and we had so much fun in the pool my kids enjoyed it
didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun
the inside pool was ok just super full of kids splashing and jumping and had to be cleaned more than once and
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
area and when we went to the room i can't breath due to cigarette stench and also have two kids which is not
maybe the hotel can make a rule for kids to be with parents at all times
the parking lot was convenient
we had seven police car in the parking lot
asked for non smoking area and when we went to the room i can't breath due to cigarette stench and also have
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the pool closed too early for my kids to use.
we were able to go swimming with kids which was a plus for us
location was the attractive quality at the outset and the facility was easy to reach at 1am with kids - just
flight left very early so it allowed him to sleep in a bit and we did not have to wake the kids to take him to
take someone with you/don t let your kids go get ice alone
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
free breakfast does not include kids and is also not buffet based.
the shuttle was unavailable when we needed it.
comfortable bed plenty of parking clean bathroom that s all
would be nice to have an airport shuttle
setup i bet it s really great in the summer with that courtyard and pool right by it i ll be back for my
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
also, people spoke mariguana in the hallways and kids were running as well
the grape jelly on the base of the bed and the kids running in the hall all night!
was super dirty & so many kids running unsupervised
very noisy and management didn t control the noise closer to bedtime, kids ran up and down the halls from
cards to the rooms kept not working to many unattended kids took over the pool and staff not doing anything
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids relocated from california to illinois for my sons job
paper bag breakfast with rock hard apples, kids would not eat them.
they advertise the gym in the hotel, but in fact, that is one small room, with just a few things to do very
there w as no swimming pool.
huge parking spot in front of the hotel
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the property was clean, staff was efficient. my kids loved swimming.
screaming kids in the pool and they didn't quiet down even after asking; minor issue though!
the pool wasn't open at all during our stay and my kids were really looking forward to swimming.
think there was a group of 40 kids that were in a dance team- they were running up and down the halls until 2
close to everything for our kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
huge disappointment for my kids and my wife really wanted to use the spa
my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there
i didn t like that the spa pool was for hotel guests also. several kids so not quite quiet.
kids were happy, many different things to do in one place
it was big had a lot of activities for kids and adults to do.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
hotel was so cold, we could not let the kids get in the pool
kids had fun at the pool.
we got a king suite which gave us a walk out patio so while the kids played inside we were able to get away in
leave the property and agoda also didn t give us any refund even though we are and our 3 young kids were
than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids liked the pool alot
my kids loved the breakfast and the front desk attendants were very nice!
splitting the room was not great, a big room should expect more people (especially families with kids) and it
the pool was great for the kids
that the pool gave my kids a rash maybe too much chlorine not sure
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
for the price, it would have been nice to be able to enjoy swimming with our kids
quite stressful for us, especially that it was 1 am and our small kids were almost asleep on the lounge sofa
the room service not staying open late enough, especially on a saturday night.
the pet fees but i understand
to airport and fashion outlet the gym was great all good restaurants were around the area spacious rooms starbucks
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids and me watch movies on our ipad
was perfect kids really enjoyed the room and the swimming pool, definitely we are coming
so pretty boring while in the room with no tv and kids were bored
alot kids running around on the 1st floor!!
loved watching the kids play at the pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we also only stayed so my kids could go swimming in the pool and the pool was closed due to covid and no where
the pool my kids loved it.
between the lobby and the elevator while the anime convention kids were dancing in the corridor one evening
pool was closed for maintenance and we have 2 kids
although the room was comfortable, there were many noisy kids in the hallways making it hard to rest at night
Booking Options
Kid Friendly, Avaialable Crib
booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time
also my main reason for coming there was so my kids can have something to do (pool) but it was closed
our kids always love your freshly-baked signature soft cookies
booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time
on back of door, hanging hardware on the wall where a picture used to be, no soap dish for the bar soap on the
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was a kids sleep over going on right next door to my room
location- perfect for family with kids.
many kids in swimming pool
rooms design of hotel good for kids swimming pool hotel restaurant was the best hotel airport shuttle was perfect
in, or what kind of food and things to do around the hotel although i clearly was staying with kids and family
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare
they didn t have the room size i booked so some of my kids had to sleep on the floor
have to pay for my dog to stay at room attendance policy has to be change my dog is my kid and kids stay free
beds were messy when we got there, the people were so loud we were not able to sleep at all, and kids kept
on site starbucks, restaurant, pool and fitness
after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
kids were prank calling and checking it
on checkout we probably waited for 15 minutes (we were high up with 2 small kids and a fair amount of luggage
there was a very large group of children there for a dance convention over 500 kids
they are awesome after whole day on the road with kids
hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
2 king size bed but a get 2 queen size they don t have king size beds my family 2 adult 2 kids we have really
we didn't touch it, but i know others with kids had trouble
staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them
since the kids are still relatively little (8&10) the pullout still worked, but it was a minor disappointment
the lobby is very spacious with room for the kids to run.
Booking Options
Kid Friendly, Avaialable Crib
i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.
when we got there they just seemed like bored high school kids and that explained why they didn t seem like
wish the curfew was a little earlier, as we had an early morning flight to catch and there were kids yelling
a two queen bed and upon arrival was told they didn t have that available for me and my three kids
i am a single mom with 2 kids and needed some help with my luggage
Booking Options
Kid Friendly, Avaialable Crib
had missed a flight and had two families w kids
the king pull out in the the living area came through clutch for the kids
are nice, enjoyed the split between the room and living area, so there was space for the kids
especially with kids
sofa bed. family with kids net door.
Booking Options
Kid Friendly, On-Site Childcare, Avaialable Crib
the hot tub ! pool for the kids .
room was comfortable and facilities were great (kids managed an early morning swim before our departure)
great for kids though
i could hear kids running down the hall, doors slamming, and the airplanes landing
handled the concerns with the kids running down the hall and slamming doors immediately
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids running around slamming the door
policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items
kids sleeping on the sofa didn t get any duvet only blanket :(
there was no shower curtain. i was in a room with my 2 kids so by bathroom was very messy.
kids were expecting a pan cake station during the breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
in the morning you get an impression of a family hotel with kids running around
the hotel's fault but kids were running up and down the hall until very late -- after midnight
came for the price is right game show, we came with our kids, my in-laws and some of my co-workers
nice pool size for kids to enjoy. prompt response from room service.
in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
free breakfast
no shuttle to arena during cold months.
at least the pool worked
great location, great staff, lovely breakfast, shuttle service, modern
great breakfast. convenient to airport. shuttle service. great staff.
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room setup was nice! spacious for travel with the kids!
we took the kids there for their birthday and to swim and learned after checking in
not very many channels to watch for kids but you can sign into netflix with your account information
as im talking to front desk and she had two kids next to her, not sitting
i can say is it will be nice to go back when in hotel bar and restaurants are open but i do understand them
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
group of over 20 kids were playing rough in the pool, and their supervising adults/parents did not stop them
so nice after a long flight from europe with three kids
the girls running up and down the hallway, but that s what kids do. no big deal.
the pool was clean and big the kids totally enjoyed it
easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very clean, staff helpful, shuttle easily accessible!
gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have
we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle
snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with
the free breakfast was better than at most hotels this size
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
my grand kids enjoyed the indoor pool
nothing was explained just processed my payment and gave me my kids nothing else
still kids screaming, chasing each other around the deck, splashing literally everyone (even in the hot
clean room enough space we stayed on weekend and they had movie shows for kids
separate room from couch area so i could send my kids to bed and stay up and watch television
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
however, their meal plan does not include the meal for my kids
room was smallish and 2 twin bids barely fit 2 adults and 2 kids.
the lobby bar closes at 10pm. too early. no pool.
staff was very pleasant and helpful when it came to the shuttle bus
close to restaurants and casino
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
great location. very nice hotel. best hotel pool for families with kids in the chicago area.
good location, pool for the kids
my kids were a little upset that it was being drained
the pool area was great kids loved it !
shuttles are new and had the name of the facility on two small signs taped to the windows
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
and out into the hallway after the first flush, even though reception know i was with four young kids i couldn
they never came to fix it, elect outlet did not have a plate on it thank god we did not have any kids, had to
up for the rewards program and get a room with an excellent view of the chicago skyline for my kids and i to
said kids can eat free up to 12 year but they make us pay for my daughter which is 12
kids were very disappointed