the guest was very loud kids running in the hallway could not rest.

my kids loved that design of the hotel and how it was cylindrical

fitness room, was very poorly kept, mainly because parents at the pool were allowing there kids to run from the

my kids enjoyed the pool and we all had a great time

broken elevator, stuffy hallway, no kids menu at restaurant, long drive to city center.

rooms dirty with cobwebs and spiders, the floor is so dirty the the kids left dirty feet prints on the sheet

location was good: near to my event venue. the rooms were spacious enough. there was wifi.

nice but you ain't seen i didn't really the best western is there a reason why this one was not pet friendly at

parents, breakfast was delicious and room was very clean employees do an outstanding job, great parking lot ,

elevator, and i wanted breakfast to last a little longer on the weekend, since people like to sleep in a little

don t stay here if you have kids .

when we got back we had to wait another hour with 2 little kids

noisy kids running in the hall all night until 3am

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

had no pool for the kids and it was in the ghetto, i was unhappy with my stay i will never stay

outdoor sitting and play area was ideal for kids and adults alike

via phone and then it was closed when we arrived and that was the purpose of booking there for my kids

i traveled with kids so the refrigerator and stove were handy

the kids loved that the pool stayed open until 10 pm

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

the way the employees talk to me an my kids i feel because of our race

were black kids -( about 30 of them) that took over the whole pool the entire night we were there

walls are thin you can hear into other rooms and the lobby had kids everywhere playing in the halls and lobby

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday

that kids was all over the place and pool with no adult.

want the kids to swim but they want 50 dollars

cleaning towelettes in gym (they were dried out)

pool area was relaxing-would have loved a hot tub

i liked the large rooms, comfy beds, excellent service and top gym.

clean, easy location, had a shuttle to midway, security in parking lot

just for the guy to change my room just for the tv in the other room to be broken too there were kids running

for shuttle to airport to pick up son and was told to wait 10 minutes

i called to do an early check in at 11am

, pool closed at 9pm

pool was out of order during my visit

kids liked the space also

one night we took our grandson to the pool a group of 8 kids one adult constantly on her phone not watching the

many kids running through the hallways from parents booking hotel swimming parties for their

couldn t use the pool because so many kids

my kids did not swim very long because of it

very clean. we stayed 2 days. they even folded the kids blankets in our pack and plays.

my kids and i were leaving at 4am for a flight out of midway

the lady that checked us in was very nice and she remembered us and saved my kids some cookies!

kids running in the halls all night

was loud, kids screaming and running around, got a 530 am wake up call i didn't order, and wifi didn't work

people having sex in their car in front of our kids

my kids enjoyed the free breakfast

which is essential when you re traveling with little kids

loud outside in the hallway, kids running up and down, yelling by both kids and the adults

good room service, complementary airport shuttle, and complementary breakfast

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared

some rowdy kids that were running around middle of the night around 2am.

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i

location and shuttle to the airport

the parking leaves a little to be desired

wifi - not secure and didn t always work. vending machine didn t work trash not emptied

convenient for a wedding i attended, and as always, it's great that red roof inns don't charge pet fees since

wifi didn't work at all

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for

had to go all the way downstairs pregnant and with two kids to heat up our food

tv didn't work the first night there were kids talking and running down the hallway, and i got charged for my

they accuse my kids of taking sheets and comforters .

lot of unsupervised kids all over an strong smell of pot all around the hotel.

the pool was a hit with the grand kids

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

it was a cold night and kids with me i felt helpless

we arrived after midnight and my kids were thirsty, we asked for water they said they don t have

the kids enjoyed the wifi, breakfast and the many tv channels.

breakfast was horrible, the kids wouldn't even eat it

roku tv was available for my kids.

there were people all in the hallways yearling talking pound letting there kids run up and down the hallways

were knocking on my door at 1:30 am because kids were partying across the hall and the staff at the desk said

dirty napkins under the bed, a water bottle and a kids toy

the elevator was broken so good luck if you had a lot of luggage or small kids and were unlucky enough to be

i traveled with my kids and my husband and when i booked something via online is because it looks good and

called earlier to see if we could check in a little earlier since we had been traveling with kids and we were

minimal parking

very friendly staff, great breakfast

loved that it was pet friendly and we were met with furry friends and received a doggie treat bag for our dog

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

no children s teams or partying kids

gym baseboards were filthy

the highlight was room service breakfast

the rooms are spacious and well-appointed, and the quality of equipment in the gym facility was a welcome

no children’s teams or partying kids

kids were in the pool area up until it closed

pool and hot tub were a hit for both the adults and kids

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

gym was run down.

the bathroom was a bit bigger and that there was room service for dining

the location for perfect for us to visit our kids at uchicago

bar service was extremely slow to the point of wanting to leave and the hallways were very warm

the front desk, the bar staff, servers and the guys that took my bags

the bar had great drinks and food

clean room, fairly quiet mostly, nice shower, pet friendly.

beds were comfortable enough that even my kids fell asleep fast

kids and adults enjoy our stay

kids running up and down the hall

kids loved the breakfast

clientele and the ignorant people that let there kids run around and do whatever

as a parent that makes their kids rinse off, it was difficult to use

kids running around in pajamas,no shoes noisy.

kids liked swimming in the pool

my kids loved the breakfast variety

kids indicated the pool was ok

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even

night the pool was closed so my kids couldn t swim but it was back open sunday morning and the kids got to

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my

my kids were definitely disappointed in that

breakfast was not free.

desk was a little stressed but they were friendly and took care of the noisy kids running up and down the elevator

at least 300 kids running all over the hotel and hotel parking lot all night being loud

kids running up and down the halls till at least 10 pm

my kids and i got to here the people next to us have sex all night

my kids had to walk across the building to buy breakfast

wifi was weak.

plenty of breakfast options for

the continental breakfast was delicious, with both hot and cold items including eggs, cereal, fresh fruit, lots

modern design, nice staff, breakfast, very clean, close to downtown and university, close to chinatown and

i told the hotel staff and their only comment is that they will comment the kitchen staff to do something

the kids enjoyed the huge screen

love the breakfast idea also $10 for adults and free for kids

appreciated the attention to cleanliness, safety re covid 19, attentive staff, wifi capabilities, everything

toilet kept stopping up bathroom wasn't that clean and it kept charging me over and over for a pet

disappointed the bar and restaurant was open

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running

my kids loved the cable tv

wifi didn't work well for laptop

pet friendly we stayed a few years ago and we were pleasantly surprised with the cleanliness, with

location pet friendly

a guest from a different hotel and the lady stopped me at the door but let the white lady and her kids in

they are kids friendly!

desk people argued with me over changing my room when i asked to be moved to avoid screaming kids in the next

breakfast on the rooftop was amazing. staff was super nice, helpful to the kids and friendly.

there where a lot of kids in there at the time so i attributed it to that

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

the kids loved it as well since this was their first time in a hotel

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

cleanliness, beautiful views, modern rooms, kind staff, amazing breakfast options, heated pool were just some

very well upkeep nice pool good breakfast could be quicker on restocking what s down

you re traveling with kids the pool leaves a little to be desired

was good the only bad thing is the next door had kids crying and crying i left in the middle of the night to

we stayed there for 3 consecutive days with my wife and 2 kids

to the socialism conference they were having and use the non gender designated bathrooms with my kids if 6 and

the pool was cold! even for the kids. please increase the temperature.

the kids loved the hotel and loved their time in chicago

only thing i could suggest would be some basic options for the kids for food

better food choices for kids.

better food choices for kids.

spacious rooms, proximity to the convention centre. greaty gym facility

not much there for kids.

the next time we go to visit our kids in chicago, this will be the only hotel i will consider

it because it was unappetizing and i didn't care for the buffet presentation, where little kids were handling

the kitchen was well equipped and the complimentary breakfast was great

hotel was very spacious and the free breakfast was really good, i was very happy with our stay

need updating (painting and modernizing), the pool actually had a film on the surface so the kids could not use

works in my room, broken air conditioning, broken bulb, room smell like weed, kids running all over the place,

there were kids screaming and running up and down the hallways all day and night

kids were running the hallway at 9pm

time was extremely to loud, kids running up and down the hallway, people partying and looking like drug heads

no kids menu and more choices at the restaurant.

luckily the hilton we stayed at before let us check out late because we had a wedding to get 3 kids ready for

the location to our venue was perfect. shuttle service was great!

no free continental breakfast

disappointing that the bar was closed after returning from our event

area and when we went to the room i can't breath due to cigarette stench and also have two kids which is not

maybe the hotel can make a rule for kids to be with parents at all times

decent price and pleased they offer smoking rooms

strictly overhead light, slippery tub surface with no grab bars, strong odor from having been a smoking room

not enoungh parking room

i really enjoyed the fact that the restaurant was free for kids under 12 and the buffet food was pretty good

which prevented my kids from sleeping

breakfast was very good and the kids were able to eat a meal for free.

pool on the roof was so fun for the kids

one night there were kids running and yelling in the hall until midnight

the cleanliness and the staff was excellent. the kids loved the pool!

loved the valet guys, we're so helpful with having kids (and forgetting things in vehicles

keurig coffee maker didn t work, and after a weekend of museums with kids, i needed coffee

at times, the pool was too busy and several times there were kids there without adult supervision

people need a cut-off time for the kids, and the 21 and older need more time in the pool at a certain