would've preferred a hot breakfast and an outdoor pool.

everything. from staff to rooms to breakfast

very ckea. friendly staff. very good breakfast.

when the waffle machine part of complementary breakfast wasn t working they went out of their way to fix it

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when

i tried to go to the pool with my family we couldn t even enjoy it because there was about 10 kids not one

they allowed kids in the floor above us to run in the hallways and in their room all night

pool was freezing cold and our family was not able to swim with our kids due to the unheated water

stayed on first floor, and could hear kids running over my head as i tried to sleep.

they don't pick up dirty laundry

the kids loved the inside pool and the hours

you guys took away the waffle maker this was one of the things my kids loved the last time we stayed her about

was pretty small, but not usually too crowded for kids to enjoy

room above me had kids running around and jumping off beds non stop

kids loved the breakfast buffet

our stay including breakfast but i ended up spending 18 dollars on breakfast for my two kids

air conditioning was leaking everywhere and my kids slipped trying to get into the room & all they did was put

hall man harassing the kids, knocking on the door,watching them do tick tock etc

the hot tub was my favorite part..the kids loved the pool

the pool is large with warm water; nothing fancy, but kids had fun

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the

the tv setup was complicated, kids running around with no parental supervision.

my kids loved the pool

pool

is our third time there and we love their pool and their free breakfast and the people upfront are super

then once i moved to another room there were kids running up and down the hall all night, like a stampede

and 2 kids died on a 4 wheeler in your parking lot while staying

kids running down the halls loud late at night

many kids on premises

work started the next morning at 8am banging and drilling right above us while our kids were still sleeping

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

prefer outdoor seating away from the front parking lot .

i really liked the amenities, especially the basketball court, swimming pool, and grill area

there was nothing we did not like. it is our go to when we go visit our kids.

both the parents and kids enjoyed everything about our stay

we stayed here specifically for the pool and the chlorine was so strong my kids eyes were burning we had to

the pool was very nice beds comfy just lil on the small side for being queens

wish the pool could be warmer

a lot of kids driving their cars up and down in the parking garage.

was really good, but we couldnt have breakfast in the hotel due to covid19, even the gym was close for the same

we called the night before for room service breakfast

parking was a pain

room was pretty small and no room service

my kids were sad to see the pancake machine was down when we stayed.

the front desk in the evening even called her husband to get directions to a park i can take my kids to

very friendly staff, wide variety of breakfast options

pet friendly and the location as we were visiting family in lockport

super friendly staff clean great pool good security

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

we had a leak in a corner of the room, ,but we were able to get the pet fee waived

there was a buzzing noise off and on all night, possibly from the laundry room

easy parking, clean updated

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running

my kids loved the cable tv

lots of parking for free

location pet friendly

the contractor they have is something to be desired, as paths to parking, and handicap spots were not cleared

no free breakfast maybe kids should be able to eat free something

sheets on both beds so the sheets kept coming off all night booked a room for two adults and two kids only had

great place to stay kids and all of us had a great stay

so i picked this place primarily bec of the pool so my kids can swim

arriving at 3am with 3 kids the staff went above to help us get settled as fast as possible

arrival friday night at 7pm, the hotel was packed with kids/parents for a soccer tournament

the kids were having fun loudly in the hallway after 10:30 pm

to many unattended kids in pool

better kids brkfst

it was so bad that my kids wanted to leave

party next door to my kids room. walls were apparently thin & their talking kept them awake.

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

we ordered pizza from outside for the kids but had no paperplates or eating utensils

pool area clean and fun for kids

kids next door screaming and yelling and banging on the walls

good breakfast, great room with comfy beds, kids enjoyed the pool. we had a wonderful stay.

the parking cost was a surprise. would have appreciated knowing that ahead of time.

updated room. cleanliness. excellent breakfast. quiet stay

clean and staff was professional. breakfast was good. was checking it out as it is pet friendly.

kids loved the pool

kids running in hallway playing tag until 1am

when allowing customers to book for some big school event they should find a way to keep the kids away from

kids loved the pool.

was wonderful, kids loved the warm cookies

i was given a king room and we needed two double beds because we have 2 small kids and need extra room

no pancake, no waffle for the kids. swimming pool water was super cold for swimming.

i could hear someone getting sick in the room next store and kids in the hallway

the kids liked the pool

of kids running around

did have a working pool which my kids enjoyed

we took our kids (indoor) swimming and it started to rain outside, then the rain starts pouring inside also,

one of the guy did not even want to give water to the kids

kids were in awe

good wifi connection

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need to

to be between 7-10, we went down at 9:15 on a sunday and to our as surprise no breakfast, my kids left the hotel

shady place keep your kids away

easy checking, space for parking & friendly staff.

said no breakfast and no gym for hygiene because covid and the floors were filthy

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my

my kids were definitely disappointed in that

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even

night the pool was closed so my kids couldn t swim but it was back open sunday morning and the kids got to

pool area

my kids enjoyed the pool- extended hours, love that

kids loved the pool

is good, and there's a target right in front, which is very helpful if you're traveling with kids

we stayed for the pool but the.water was to cold my kids wouldn't even swim

kids love the breakfast and the pool

everything and my kids enjoyed the

that the pool was closed and that s the reason i brought my kids was so they can swim

reason for the leisure was to take the kids swimming every day

my kids were upset

especially in the kitchenette

high class, we got it for the pool but we didn t even get to swim (not the hotels fault, the kids were too

the kids love the pool area, too

to stay on the 5th floor this time and, with kids, that can seem so far away from the door

indoor pool for the kids

kids everywhere, noisy at

we just wanted to get away for a few days over the kids spring break

booked a night away with my husband to get away from the kids during this quarantine time used towels on the

was super clean and the breakfast staff was pleasant and even opened up the yogurt fridge for the kids who were

breakfast was very tasty - lots of choices, the hot food was hot, the cold food was cold

hotel needs more handicapped parking or make the other entrances handicapped accessible with lower curbs

we mainly went to take the kids swimming

overcrowding of (undersupervised) kids in the small pool area.

super friendly staff!! very nice breakfast. good location for my needs.

needed adult supervision by the pool

it is a great value as long as you don't have pets

kids and adults enjoy our stay

kids loved the breakfast

beds were comfortable enough that even my kids fell asleep fast

kids running up and down the hall

clientele and the ignorant people that let there kids run around and do whatever

kids indicated the pool was ok

things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area

my kids loved the breakfast variety

i traveled with kids and this place was an excellent choice

kids running around in pajamas,no shoes noisy.

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

kids were in the pool area up until it closed

pool and hot tub were a hit for both the adults and kids

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

kids were in the pool area up until it closed

there was alot of noise in the back parking lot overnight which our room faced

breakfast was good.

so i had to book another room elsewhere across the street just so my kids could go swimming

but no complaints from my kids on it

the pool was warm and they even had a few pool you items for kids to enjoy

i went over there and he was a group of like 50 people especially kids and when i tried to eat the food it was

some kids partying until way after midnight and making a lot of noise

the property was clean, staff was efficient. my kids loved swimming.

the pool wasn't open at all during our stay and my kids were really looking forward to swimming.

think there was a group of 40 kids that were in a dance team- they were running up and down the halls until 2

close to everything for our kids

screaming kids in the pool and they didn't quiet down even after asking; minor issue though!

paper bag breakfast with rock hard apples, kids would not eat them.

my kids relocated from california to illinois for my sons job

the parking lot was not cleared and it was very slippery and icy

the beds were amazing and the late check out is a huge plus!

the complementary breakfast and in room wifi. as well as free parking.

how small the fitness center was and bathroom

continental breakfast, tv channels, wifi and parking

free wi-fi, breakfast in the morning and great staff always friendly and helpful

hotel had ample parking and was near to plenty of restaurants

plenty of free parking, decent exercise room, and nice walking paths in the area

my kids loved it

the kids had fun in the pool while my husband and i enjoyed the hot

book this hotel because there was a pool available and when you travel with kids do you want some thing for them

the kids really enjoyed them too

fumes from the chemicals hurt kids eyes and unable to swim

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

pillows were not supportive and the pullout bed was extremely uncomfortable even for the kids

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

was no pool and the description stated it was not available in 2015

a few more items in the breakfast could add a greater variety to it.

also, people spoke mariguana in the hallways and kids were running as well

felt the pool closed kinda early, and the noise control wasn t very sound proof heard the kids running in and

cards to the rooms kept not working to many unattended kids took over the pool and staff not doing anything

i'll just say i'm glad we didn't have the kids with us

very noisy and management didn t control the noise closer to bedtime, kids ran up and down the halls from

i love the park outside the room for the kids. the pool area and the fire pit.

late check in. bathroom small, no microwave, hot tub not very hot and kids allowed in it.

my kids love the indoor and outdoor pool. staff was extremely friendly especially the manger.

didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun

there was an issue with kids running up and down the hall which was disruptive to my sleep.

fire alarm was as pulled by some kids and we did get the proper information about what to do

i love the new look and was able to rest no kids running around

that morning some kids pulled the fire alarm and it took almost 30 minutes to turn off

not get in pool due to a lot of kids in pool

the pool had too much chlorine and it hurt our kids eyes after a few minutes and the pool is small

rooms were nice, would like to have families with kids and adults only floors separate.

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

tv should be updated that you can access streaming services especially with kids

view outside room window was the pool and had to listen to kids screaming for hours

the room with 2 queens for our adult kids was great but our room wasn t ready until after 330 and we were

it was safe and fun for my kids and i to relax

didn t even have time to really get my kids together

we met very kids here but is very silent and great hotel

the full kitchen was well equipped allowing me to maintain a healthy diet.

the breakfast could have been better

we had two disappointed kids, but we were able to book with hyatt place last minute for less

so we came back late, with tired little kids, needing to take naps and the hotel manager, gave us extra time

furthermore, i must admit the agent that verified the pool was available for the kids was a plus she was

the room was very spacious which is a plus when you have little kids.

pool was very cold, and there were unsupervised kids playing in the workout room for a long time, making it

i like the ability to schedule my kids swimming times. it really helped with planning.

breakfasts wasn't worth the money to high and the kids didn't like it

there were kids running up and down the hall way pass my room from 9:30 pm until 12:45 am

beautiful courtyard and good size pool for the kids

where on their website did it mention their evening bar and food service was going to be out of order do to the

my kids always enjoy the pool, this is the reason we come here.

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was

went with friends and children and hoped to have joining rooms with the kids

then security comes at midnight, saying the received compliants about kids, but it was the large families across

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

location, price and breakfast.

everything, breakfast always good , room was nice and comfy

didn t like that in the morning the breakfast was very basic, and the stuff in the register are always busy

t get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

very clean, great breakfast, convenient parking.

pool filled up with unruly kids on weekends

the pool is always warm and the kids enjoy swimming in it

it was kids and dog friendly as well

it's very disappointing to kids that get dressed to swim and make their way down to the pool only to be told

i do not mind kids or dogs, but the relentless in and out door slamming and yelling in the hall was unnerving

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

the staff and the room, loved it. my kids also loved the pool

clean, free parking. kids love the walking thru between two rooms.

kids and myself were disappointed with the cleanliness of the pool

i couldn t even let my kids in out of the pool unless an adult was holding their hands the

too many kids