Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
at one point in the night, i was entering the hotel with my kids, and a group of 10-15 people were by the
i did not feel safe with my kids swimming alone
t up and running says it on website also says complementary breakfast when i went to take the kids to get
i also had no issues connecting to the wifi; it was fast and
been great: the staff, breakfast, the gym
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
specifically booked this room type as we were traveling with small kids
excellent rooms with cable tv, courteous staff, breakfast and parking
they don t clean your room everyday, the bar wasn t open, coffee was absolutely awful
hotel food and bar service very
the service was excellent, the bar poured good drinks and the room was immaculate
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
area and when we went to the room i can't breath due to cigarette stench and also have two kids which is not
maybe the hotel can make a rule for kids to be with parents at all times
free parking outside my room
the location was fine but 1st night it was noisy in parking lot ....
not enoungh parking room
Booking Options
Complimentary Parking, Kid Friendly, Avaialable Crib
went to spend the night away escaping from my little yoing kids because i am a burnt out mama
room service was great and the hotel staff was over the top
have been nice to have a nice quiet comfortable lounge to sit in - the bar area is very
they need to remove the ridiculous columns and revise and update the outdoor rock waterfall area -parking was
comfy beds and the room was quiet. friendly desk staff. ample parking.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
one night we went to the pool where there was at lest 15 young kids with 4 adults
the apartment style rooms made us feel very comfortable as there was a bunch of us, plus kids, plus dogs
loved the size of the room, having a full kitchen was great with kids
also, when me and my kids went to the pool it was not over crowded
i like the pool and spa for me and my kids
Booking Options
Kid Friendly, Avaialable Crib
it was date night for me and hubby kids free
right next to the mall and several great bar and restaurant options to choose from
or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take
it was date night for me and hubby kids free
limited access to room service for breakfast requiring 24-hour notification.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
it was a snow storm and my kids played in the snow
there were kids running around the halls all hours
he had no idea the caucasian woman & kids were with me
loved everything in this hotel from the lobby to the pool to the fitness center and of course my room
i traveled with teenagers and they really enjoyed the pool and the safety of the hotel
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
my kids were kept up by the barking
lots of family's with kids cause there is a pool
the kids got in and then right out shivering, so that was disappointing for an indoor pool
the pool is always warm and the kids enjoy swimming in it
pool filled up with unruly kids on weekends
Booking Options
Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
too many kids
many kids making noise
to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed
on the sides, people were stripping and drinking liquor from a bottle in the hot tub, screening kids in the pool
the staff and the room, loved it. my kids also loved the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
sleep because of wild kids running doen halls unattended
also, pool is a plus in our stay for the kids
the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out
didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car
kids ran the halls till 11 pm. noisy.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
i love it there for me and my kids
i'll just say i'm glad we didn't have the kids with us
the kids out of there room yelling and screaming
also, people spoke mariguana in the hallways and kids were running as well
kids loved this hotel
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty
everything, breakfast always good , room was nice and comfy
breakfast is always hot and ready, staff is always friendly and helpful and the location is perfect
the breakfast was really good and they offered a lot of variety
very clean! comfortable bed! best breakfast ever. polite front desk.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun
fitness center needs better supervision (kids using it as playroom)
late check in. bathroom small, no microwave, hot tub not very hot and kids allowed in it.
the inside pool was ok just super full of kids splashing and jumping and had to be cleaned more than once and
there was an issue with kids running up and down the hall which was disruptive to my sleep.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.
kids running back and forth all night not very. clean old hot tub jets didn t work
friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand
not when the kids not i needed to listen to for four hours
the kids were disappointed about the pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i like the ability to schedule my kids swimming times. it really helped with planning.
there were kids running up and down the hall way pass my room from 9:30 pm until 12:45 am
beautiful courtyard and good size pool for the kids
breakfasts wasn't worth the money to high and the kids didn't like it
wifi (both free and paid) does not worked (dropping connection every like 2-3 mins) in my room and
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
plenty of parking
the hotel staff was nice. they did have a little snack bar which was nice.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also, completing with the hoards of kids at breakfast on the weekend is getting old
the bathtub had some staining which my kids freaked out
rejected not to serve them ,and they even did not flinch to serve even though there are little kids in the
huge number of unruly kids in halls and public areas
the kids were looking forward to the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids running on the floors all day and night keys not working to room poor lighting in th
the atmosphere was nice. the kids liked the pool and the gym
room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me
cleanliness. room comfort. indoor pool. restaurant.
cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
many unsupervised kids making noise in halls and stomping on ceilings
loud kids running down the hall screaming
pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were all over the
was kids running down the hall both nights i stayed and late at that i told the staff the first night
kids ram up and down the hallway till late at night and early in the morning
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the kids liked the pool
i liked everything about this place kids friendly and very nice
splashing all over and it was only like warm could be much hotter and was yellowish water like kids had been
staff was fantastic, they treated me and my three kids so wonderfully
kids enjoyed the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved the pool
in right as their pool was closing, but they were willing to stay open an hour later to allow our kids the time
i had gotten my wife and kids plates and when i went back to get mine they had
pool was very cold, and there were unsupervised kids playing in the workout room for a long time, making it
we had two disappointed kids, but we were able to book with hyatt place last minute for less
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
too many kids in the pool xtra time for adults
amazing place.... for kids...
i love the new look and was able to rest no kids running around
the rooms were very spacious. breakfast was wonderful and my kids loved the pool.
older teens in the pool with so much horseplay, that young kids were not safe to
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
the room with 2 queens for our adult kids was great but our room wasn t ready until after 330 and we were
are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel
view outside room window was the pool and had to listen to kids screaming for hours
rooms were nice, would like to have families with kids and adults only floors separate.
tv should be updated that you can access streaming services especially with kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
it was safe and fun for my kids and i to relax
didn t even have time to really get my kids together
we met very kids here but is very silent and great hotel
amazing staff, breakfast, all around just a great hotel
thank you so much rebecca also the kitchen had a full stove-oven and broiler included
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great for parents traveling with young kids
the main reason we went to a hotel is so that my kids could swim
asked one of my kids to take a muffin she had touched-even though it was packaged
we didn t try the pool because it was being well used by kids when we were there
the bathtub was spotless and i felt comfortable enough to let my kids bathe in it
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i was traveling with 2 sleepy kids
came with my wife and 2 kids
in a party of 2 adult females and 3 kids obviously it doesn t belong to me
in a party of 2 adult females and 3 kids obviously it doesn’t belong to me
to the pandemic breakfast was canceled but everything else was perfect location quiet so that was awesome as
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time
pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.
kids running around in pajamas,no shoes noisy.
things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area
as a parent that makes their kids rinse off, it was difficult to use
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the pool also is very good if you are traveling with kids
felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt
we wanted a hotel with a pool for the kids to go swimming
my kids were left in the
stranded at ohare airport with my 2 little kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids and adults enjoy our stay
it's a lot easier with kids to be able to just leave the keys in the room than stand in line
beds were comfortable enough that even my kids fell asleep fast
or you have younger kids with
kids running up and down the hall
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside
pool and hot tub were a hit for both the adults and kids
kids were in the pool area up until it closed
gym was run down.
provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my
night the pool was closed so my kids couldn t swim but it was back open sunday morning and the kids got to
booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even
my kids were definitely disappointed in that
breakfast wasn t complementary
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went with friends and children and hoped to have joining rooms with the kids
then security comes at midnight, saying the received compliants about kids, but it was the large families across
my kids always enjoy the pool, this is the reason we come here.
had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was
pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids relocated from california to illinois for my sons job
paper bag breakfast with rock hard apples, kids would not eat them.
huge parking spot in front of the hotel
i like the pool the best
the complementary breakfast and in room wifi. as well as free parking.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool wasn't open at all during our stay and my kids were really looking forward to swimming.
think there was a group of 40 kids that were in a dance team- they were running up and down the halls until 2
screaming kids in the pool and they didn't quiet down even after asking; minor issue though!
the property was clean, staff was efficient. my kids loved swimming.
close to everything for our kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
my kids loved the cable tv
who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running
close to highway. free wifi.
location and free wifi
it was ok, however there were guest that took up two parking spaces when it wad necessary.
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
for the price, it would have been nice to be able to enjoy swimming with our kids
quite stressful for us, especially that it was 1 am and our small kids were almost asleep on the lounge sofa
our room is underneath the laundry room, omg, washer and dryer roaring for all the day
the fitness gym was also an amazing experience
has airport shuttle that runs every 15 minutes
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the kids enjoyed the huge screen
love the breakfast idea also $10 for adults and free for kids
appreciated the attention to cleanliness, safety re covid 19, attentive staff, wifi capabilities, everything
didn't display pet fee when booking. supposed to be 75, but charged me 50
the room service person was surprised when i asked for a mattress for the crib
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we arrived after midnight and my kids were thirsty, we asked for water they said they don t have
were kids sitting running playing laying and talking on the phone in the hallways and in front of the
it was a cold night and kids with me i felt helpless
breakfast was horrible, the kids wouldn't even eat it
the kids enjoyed the wifi, breakfast and the many tv channels.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
would like more snack choices, very limited to options for picky kids
pool was very cloudy are kids were not happy about that, the rooms were over priced, air conditioner was very
loved watching the kids play at the pool
was perfect kids really enjoyed the room and the swimming pool, definitely we are coming
the kids and me watch movies on our ipad
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
should have more varieties for kids
the pool my kids loved it.
to pay for parking at $25 a night and parents letting their kids run around like it was a
between the lobby and the elevator while the anime convention kids were dancing in the corridor one evening
we also only stayed so my kids could go swimming in the pool and the pool was closed due to covid and no where
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
it was the perfect solution, and the fact that there was a kids' menu at all was not clearly indicated on their
good it has a pool so the kids could burn off some energy
having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will
we were able to go swimming with kids which was a plus for us
the pool closed too early for my kids to use.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids running down the hall screaming earlier but again not the fault of the hotel, more the people
guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the
the pool was small but it worked the kids still had fun.
it was good just a lot of kids in the pool when we first went
pool room stunk like mold so the kids wouldn t swim
Booking Options
Kid Friendly, Avaialable Crib
also my main reason for coming there was so my kids can have something to do (pool) but it was closed
our kids always love your freshly-baked signature soft cookies
booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time
hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.
check in very knowledgeable very clean excellent room for price punctual shuttle
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location- perfect for family with kids.
it was clean and the pool area was super great for the kids
only downside we felt there was is that if you have kids with you and they are in the separate room on the
rooms are nicely laid out and perfect for parents with kids
rooms design of hotel good for kids swimming pool hotel restaurant was the best hotel airport shuttle was perfect
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare
beds were messy when we got there, the people were so loud we were not able to sleep at all, and kids kept
have to pay for my dog to stay at room attendance policy has to be change my dog is my kid and kids stay free
they didn t have the room size i booked so some of my kids had to sleep on the floor
the pool was closed until further notice for maintenance but that s not a big deal
clean facility & quick room service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
since the kids are still relatively little (8&10) the pullout still worked, but it was a minor disappointment
didn t like that there wasn t much to do with kids around the area
the lobby is very spacious with room for the kids to run.
i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop
when we first checked in we were in a room next to a room with screaming kids, but the hotel staff let us move
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids loved swimming
separate room from couch area so i could send my kids to bed and stay up and watch television
my grand kids enjoyed the indoor pool
still kids screaming, chasing each other around the deck, splashing literally everyone (even in the hot
lovely clean pool with good opening hours, the kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lied about 'kids eating free at onsite restaurant ' restaurant refused to honor that, front staff was rude and
room, comfortable bed and pillows, nice lobby area, my kids really like the pool and the breakfast was delicious
up for the rewards program and get a room with an excellent view of the chicago skyline for my kids and i to
they never came to fix it, elect outlet did not have a plate on it thank god we did not have any kids, had to
your beds wouldn't comfortable at all and one of my kids had to sleep on the floor.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
called earlier to see if we could check in a little earlier since we had been traveling with kids and we were
i traveled with my kids and my husband and when i booked something via online is because it looks good and
very weak wifi
the most awesome thing of carlton inn was the shuttle service and proximity to mdw
the shuttle service for rail line and airport is quicker and a plus point
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool area was great kids loved it !
my kids were a little upset that it was being drained
great location. very nice hotel. best hotel pool for families with kids in the chicago area.
good location, pool for the kids
nice property, nice rooms and awesome pool / whirlpool!
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor
some rowdy kids that were running around middle of the night around 2am.
option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i
breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared
breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared
Booking Options
Kid Friendly, On-Site Childcare, Avaialable Crib
great for kids though
handled the concerns with the kids running down the hall and slamming doors immediately
i could hear kids running down the hall, doors slamming, and the airplanes landing
room was comfortable and facilities were great (kids managed an early morning swim before our departure)
the hot tub ! pool for the kids .
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
want the kids to swim but they want 50 dollars
very friendly staff. great location. easy shuttle to airport.
i liked the large rooms, comfy beds, excellent service and top gym.
shuttle service was awesome to and from the airport to access the trains
friendly. efficient. clean. comfortable. good sports bar and good breakfast.