rooms dirty with cobwebs and spiders, the floor is so dirty the the kids left dirty feet prints on the sheet

wifi was barely functional, under 1 mbs speeds

room was spacious. bed was comfortable. breakfast had lots of variety. staff were friendly.

parents, breakfast was delicious and room was very clean employees do an outstanding job, great parking lot ,

plenty of parking for our trailer

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

noisy kids running in the hall all night until 3am

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn t clean and to be moved

kids running up and down the hall

had no pool for the kids and it was in the ghetto, i was unhappy with my stay i will never stay

the kids loved that the pool stayed open until 10 pm

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

outdoor sitting and play area was ideal for kids and adults alike

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

want the kids to swim but they want 50 dollars

restaurant and bar on site was a big plus

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

all the staff was amazing and the pool was also clean

access to a guest laundry room

the staff was very nice the facility was very clean and the kids love the pool

arrived about 2 am with several kids

walls are thin you can hear into other rooms and the lobby had kids everywhere playing in the halls and lobby

assumed our kids were the ones not drying off when there were

the way the employees talk to me an my kids i feel because of our race

just for the guy to change my room just for the tv in the other room to be broken too there were kids running

the water in the pool was a bit cloudy. but other than that, everything was great!

drapes with holes no shampoo only two towels and none available until next day no lobby coffee bar in room coffee

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

the shuttle to the airport ran like clockwork

was a good bonus, because i can t travel anywhere without there being a indoor pool because my kids loveee to

many kids running through the hallways from parents booking hotel swimming parties for their

the hot breakfast buffet had plenty of options for the kids, my wife and i

one night we took our grandson to the pool a group of 8 kids one adult constantly on her phone not watching the

near airport & good breakfast kids enjoyed indoor pool

small pool overrun with kids

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

my kids loved that design of the hotel and how it was cylindrical

the guest was very loud kids running in the hallway could not rest.

my kids enjoyed the pool and we all had a great time

very clean. we stayed 2 days. they even folded the kids blankets in our pack and plays.

my kids and i were leaving at 4am for a flight out of midway

the lady that checked us in was very nice and she remembered us and saved my kids some cookies!

kids running in the halls all night

was loud, kids screaming and running around, got a 530 am wake up call i didn't order, and wifi didn't work

people having sex in their car in front of our kids

my kids enjoyed the free breakfast

which is essential when you re traveling with little kids

loud outside in the hallway, kids running up and down, yelling by both kids and the adults

good room service, complementary airport shuttle, and complementary breakfast

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared

some rowdy kids that were running around middle of the night around 2am.

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i

location and shuttle to the airport

the kids enjoyed the wifi, breakfast and the many tv channels.

he then yelled at the house keepers infront of us which made my kids not feel safe staying there

we arrived after midnight and my kids were thirsty, we asked for water they said they don t have

breakfast was horrible, the kids wouldn't even eat it

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

i traveled with my kids and my husband and when i booked something via online is because it looks good and

called earlier to see if we could check in a little earlier since we had been traveling with kids and we were

parking spaces are limited and a little hard to maneuver around.

very friendly staff, great breakfast

the parking lot

coke machine don't work horrible wifi not enough hot water

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for

there were used condoms and syringes in the back parking

it was very quiet and everyone mind their own business parking by my window

wasn't very clean (holes in walls, baseboards coming off, pet food found behind dresser) and the location wasn

it was nice the kids enjoyed themselves

tv didn't work the first night there were kids talking and running down the hallway, and i got charged for my

i had to rush and get my kids out of the room

know how to talk to people the the talk black men was ver disrespectful and i will never bring my kids or my

had to go all the way downstairs pregnant and with two kids to heat up our food

roku tv was available for my kids.

i didnt eat the kids liked it

the elevator was broken so good luck if you had a lot of luggage or small kids and were unlucky enough to be

our kids were very

dirty napkins under the bed, a water bottle and a kids toy

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

pool and hot tub were a hit for both the adults and kids

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

kids were in the pool area up until it closed

attendance at bar and restaurant

pool and hot tub were a hit for both the adults and kids

as a parent that makes their kids rinse off, it was difficult to use

i traveled with kids and this place was an excellent choice

kids indicated the pool was ok

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

kids running around in pajamas,no shoes noisy.

beds were comfortable enough that even my kids fell asleep fast

it's a lot easier with kids to be able to just leave the keys in the room than stand in line

or you have younger kids with

clientele and the ignorant people that let there kids run around and do whatever

kids and adults enjoy our stay

no children s teams or partying kids

no children’s teams or partying kids

was in the room directly above the gym

the gym was a good size with all the necessary basic equipment

the rooms are spacious and well-appointed, and the quality of equipment in the gym facility was a welcome

night the pool was closed so my kids couldn t swim but it was back open sunday morning and the kids got to

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my

my kids were definitely disappointed in that

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even

also the best part is the shuttle service that the hotel provides

the location for perfect for us to visit our kids at uchicago

room, gym, restaurant, staff, art.

bar service was extremely slow to the point of wanting to leave and the hallways were very warm

accommodating a guest who needed a late check out is a must for quality and return service.

i was even allowed a late check out since i checked in at about 10pm on arrival

maybe the hotel can make a rule for kids to be with parents at all times

area and when we went to the room i can't breath due to cigarette stench and also have two kids which is not

not enoungh parking room

i had a smoking room and it didn t even smell like cigarettes or weed at checking in

they were recovering the parking lot. very noisy and dirty. we had to park behind the building

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for

wifi was weak.

cleanliness and staff was friendly. also breakfast was delicious.

very nice size rooms, incredibly clean. they had a very nice continental breakfast as well.

lovely hotel, the breakfast was an added bonus! nice staff, clean rooms. would stay again :)

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

the kids loved it as well since this was their first time in a hotel

heated pool was great

breakfast was probably one of the best we've had anywhere we've stayed

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

it because it was unappetizing and i didn't care for the buffet presentation, where little kids were handling

not much there for kids.

the next time we go to visit our kids in chicago, this will be the only hotel i will consider

then yeah that s that s how bad it was that my mother-in-law s king got stolen out of the bar so yeah,

the bed was super comfortable and the breakfast was great. i absolutely loved staying here.

the kids enjoyed the huge screen

love the breakfast idea also $10 for adults and free for kids

breakfast not included l, very slow room service

parking was also abundant and easy

appreciated the attention to cleanliness, safety re covid 19, attentive staff, wifi capabilities, everything

no kids menu and more choices at the restaurant.

luckily the hilton we stayed at before let us check out late because we had a wedding to get 3 kids ready for

costly paid parking, wifi

the shuttle offered to get to the united center. also, the room was pretty spacious.

free wifi and free continental breakfast option would be huge improvements.

my kids loved the cable tv

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running

i drove past it twice before i ended up seeing the hotel from a neighboring parking lot

was mediocre the other one smelled like pet waste i don t recommend this place but for the price you get what

plenty of parking

desk people argued with me over changing my room when i asked to be moved to avoid screaming kids in the next

they are kids friendly!

breakfast on the rooftop was amazing. staff was super nice, helpful to the kids and friendly.

a guest from a different hotel and the lady stopped me at the door but let the white lady and her kids in

there where a lot of kids in there at the time so i attributed it to that

you re traveling with kids the pool leaves a little to be desired

the pool was cold! even for the kids. please increase the temperature.

to the socialism conference they were having and use the non gender designated bathrooms with my kids if 6 and

was a girls basketball tournament while we were there, lots of kids

was good the only bad thing is the next door had kids crying and crying i left in the middle of the night to

the kids loved the hotel and loved their time in chicago

better food choices for kids.

only thing i could suggest would be some basic options for the kids for food

the restaurant was closed and the room service was limited.

location to mccormick. eating locations nearby. rooms were excellent. fantastic gym.

specifically booked this room type as we were traveling with small kids

unacceptable: in direct violation of state and federal law (under the ada), all the handicapped parking spaces

they don t clean your room everyday, the bar wasn t open, coffee was absolutely awful

location, pet friendly and quiet atmosphere

no grab bar in shower. hand soap too small. soap in shower mounted too high.

my kids did not want to go in it

breakfast was very good and the kids were able to eat a meal for free.

pool on the roof was so fun for the kids

which prevented my kids from sleeping

one night there were kids running and yelling in the hall until midnight

at least 9:30, busy day, hard to be up, ready, and down there before 9 each day, especially with kids

came there for the pool for our kids and enjoyed about 30 min of it

the kids enjoyed the swimming pool and the location was near enough to public transit that we could

its our go to when visiting our kids in chicago

traveled to chicago with our three young kids (6, 6 4) and dog for spring break from se michigan

people need a cut-off time for the kids, and the 21 and older need more time in the pool at a certain

it was extremely loud, and the kids were mildly destructive because the adults weren't paying attention

the cleanliness and the staff was excellent. the kids loved the pool!

the kids loved the pool, and everyone found something to eat at the complementary breakfast

lots of space and the kitchenette was great, especially in the morning with 3 kids

sketchy elevator and kids diving in hot tub

after we put our stuff away and kinda settle, i tried giving the kids a bath but come to find there are only

location to walk to the museums , room was really nice , pool and hot tub were nice kids loved it

information on internet said a kids buffet was available

restaurant is very specialized, which might not be the best for families with smaller kids

a family with 4 kids were robbed by 3 men in broad daylight right as i was going in to grab a table for lunch

we had to lug our luggage and kids down to the lobby 3x to make it right

do not recommend for families with small kids - trains are close and loud, but for business travelers - yes

went to bathe my kids and it s was just cold

especially when kids are there for more than one day and weather is bad outside

are friendly and it was clean and my kids love to it there nice view the food was very good my kids enjoy it

super noisy ( doors slamming, kids crying, people shouting, car alarms going off)

breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room

made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near

the breakfast, the gym and the hotel was also pretty clean

we liked everything it's highly recommended for family with kids.

very nice with great views. not a great place for kids.

kids are only allowed to swim in the pool on the weekends

kids only have access to the pool on the weekends until 3 pm

it's not great for kids

i never wanted to spend this money on a hotel when it's christmas, my kids

the walls are not soundproof so i heard crying babies or kids screaming throughout the day and the rooms are

to build a higher building, they don t keep the pool, which makes not so good for kids.

between the screaming couple fighting in the hallway all night with the screaming college kids and then my bed

very unpleasant for my family as i really didn't need my kids being exposed to this

my kids had to walk across the building to buy breakfast

at least 300 kids running all over the hotel and hotel parking lot all night being loud

my kids and i got to here the people next to us have sex all night

kids running up and down the halls till at least 10 pm

desk was a little stressed but they were friendly and took care of the noisy kids running up and down the elevator

wished there was a room to accommodate 1 adult and 2 kids

hotel wifi barely worked

poor service levels. poor room service - limited menu

room service / poor tidy / noisy air conditioning system

multiple restaurants in house, room service, laundry, and there s a steamer

a lot of young kids running the show makes for a disappointing experience

wished there was a pancake or waffle option for kids

they were awesome and even allowed me have a late check out because of my worries about covid and being at the

gym could have been bigger with addition of rowing machines.

the fact that theres an steam bath available for all guests is great, very complete gym too