not the hotels fault but if your planning on staying with young kids and your without a vehicle this is not

my kids were scared

we found the distances ok to walk, around 20m to union square and 30m to pier 39 (had kids with us)

there's a small park for kids a few hundred meters away

wifi works well, room was immaculately clean

i appreciated being lucky with the early check in

staff was excellent and helped us connect to their wifi, which took a lot of time

kitchenette was nice, fridge is a the usual mini fridge - so difficult to do anything more than

i booked a junior suite and appreciated the separate sitting room/kitchenette with tv

room was a suite with kitchenett

never stay here unless you want diseases do not bring kids

have to pay for parking.. not a lot of food options at the bar for families/kids.

a pity it didnt have any bathtub for the kids to play, and the water took rather long to be drained

my kids enjoy japan town where surrounded with various good japanese restaurants

the gym was also amazing

requested rooms close together since we have 3 young kids in our family but we were put on different floors

i wouldn t stay here with a family or young kids due to the homelessness

hotel advertises parking, a play structure for kids, air conditioning, a restaurant, and bar and lounge

the guests in the room next to mine were unbelievably loud, yelling nonstop and letting their kids scream at

hotel advertises parking, a play structure for kids, air conditioning, a restaurant, and bar and lounge

the room was spacious enough for us and 2 kids

my kids loved the bay window overlooking japantown and the shower/tub

we like the little hotel courtyard, and my kids enjoyed playing in the evening with the corn hole game offered

didn t exactly care for the happy hour traffic going through the gym to get to the courtyard

gym is laughably small with free weights and no bench to sit on while lifting and a couple

loved the kids eat free

the kids loved the pool which is

were way too many kids and families on the property

does not have an option for 2 queens and pullout but this would help families with kids

we had a family near us where the kids were running up and down the halls very loudly

i felt very comfortable staying with my two teenage kids here

kids might struggle to find enough to eat although plenty of pastries available

kids might struggle to find enough to eat although plenty of pastries available

we were very pleased with the early check in availability.

i had to prepare for a meeting and the wifi didn t work at all

hotel doesn't have the gloss a new build may have but the price location suited me and teenage kids

we ended up walking through it as we didn't realise with our 2 young kids

the restaurant/wine bar onsite is also super great

modern furnishings and gym onsite

breakfast

it also shares a building with an apartment complex with many college kids

there was a loud room across the hall with a mom yelling at her kids a lot & a yapping dog

kids and i were stuck in the parking lot and it made us late to our event

the kids were hoping for a pool.

other guests were very loud, seemed to be throwing a party one night and a large family with kids screaming

sized room for 2 adults and 2 kids

the location is not great at all, didn t feel safe walking around with my kids to find dinner, the name union

a fine mexican nearby, people friendly, hotel clean, gym small but quite ok.

don't expect much from the gym.

no mini bar or snacks in rooms

they gave us a breakfast voucher for the cafe and the meal was super yummy

clean shared bathrooms, friendly staff and a nice place to have breakfast in the same building

the wifi was reasonable. the shared shower room was clean. the price was pretty low.

free breakfast for all star that is downstairs at the corner of the building

upon arriving and checking in the person at the desk gave us vouchers for a free breakfast sandwich at the

room is clean some part a little dirty on the bathroom door & spacious for 2 adult 2 kids.

is extremely unsafe for single traveler, couples and with kids

desk , she was very helpful ud83dude0aud83dude0aud83dude0aud83dude0a i stayed 3 nights with my 2 kids and

that i can ignore, but loud radios, kids playing in the cars parked there, and at drunken swearing at 3 a

hate this place, it's a house merge to a building, kids coming in while i was trying to check

and the beds kept sliding off of the frames, the bathroom door knob wouldn't work properly and my kids kept

screaming kids running through commons area drug addicts running in and out of rooms and hiding in the stairs

location was central but it was also rather dodgy and a bit rough, especially if travelling with kids

neigbourhood a bit run down, especially if travelling with kids.

do you give this room to all the couples with kids

the kids enjoyed the breakfast, too

the smoke smell and the room s heater could t off. the morning set was just like kids meal.

staff were terrific and the suite for myself and two adult kids was spacious and clean

spacious room with a small kitchen, convenient when you travel with small kids

so as for traveling with kids it s fine during the day

but i always felt safe, and even walked to nearby pizza place with kids at 10pm at night

also with our kids

some where openly consuming drugs directly next to the hotel this is suboptimal when kids are with you

if you are alone maybe it s a different feeling but having kids with you puts you on a whole new level of

$75 pet fee, $60 parking fee, $10 wifi fee

we found the breakfast is very good too( bagel, cereal, yogurt type, plus nice coffee), i had read the bad

wifi wasn't stable, breakfast was limited option and the rooms where breakfast is served is too

cleaning due to dog hair and also attempted to connect me to an unrelated incident involving laundry chemicals

good wifi

was able to accommodate us for an early check in

one warning - there is a hot radiator in the room if you have kids

kind and helpful employees, which was able to recommend great places for breakfast, bikes and other stuff

tiny bathroom, non-existent gym. paint was peeling due to damp.

if they are going to be pet friendly, they need to make sure the pets won't die upon arrival

within the hotel -douglas bar and the cafe staff were equally friendly and very

come bed used by my kids was so uncomfortable, i paid for my kids but didn t get proper bed unfortunately

we arrived late with our kids because of our flight, and they were incredibly kind and even gave the children

stayed as a famlily of four, with two teenage kids (15 and 17y) for one week at the marker

at the gym didn t use towels and were watching telenovelas from their phones at full volume without

the location was good, the checkin and checkout seamless, the wifi was fast, good quality tv's.

booking i didnt see option to select bed and by default they give single bed even and i have kids,so i need to

however, we were walking with our two young kids and some of the homeless were pretty erratic so we kept them

that said when we raised it they immediately moved the kids to a nice twin room

scary being so close to tenderloin for young kids

had a one bedroom suite on the high floors with two big kids sleeping on the sofa bed in the living room

small for four people with 1 room amd sofa bed the kids had to share

it was comfortable enough for our family of 4 (with 2 young kids)

my kids liked the game room and the complimentary hot

games room with pool table and video games was very useful for kids

the convenience of 2 communicating suites for a family with more than 2 kids

we were traveling with kids and wanted to have a pool at the hotel as an option and we opted to pay more for

i enjoyed the morning breakfast, it's a great way to start a day

is super professional and kind and they do a very nice breakfast

ensure people booking know the roof top pool is at sister property across street

nice touch to have breakfast and water

the website pictures did not match, staff was rude to my kids, i have never been this mad, you guys are trying

large enough for my kids and i! loved how the refrigerator was hidden!

the lighting is very dark inside the hotel which my kids thought was a little creepy, but i liked it

the rooms were very large which worked perfect for myself, husband and 3 kids under 4!

they were also great with kids which you don t often get

very happy with the stay , me my wife and 3 kids stayed and i chose the executive suite

size of the room, the facilities in the room (fireplace,espresso machine)

front desk staff allowed free early check in and very nice.

very happy with the stay , me my wife and 3 kids stayed and i chose the executive suite

great bar and restaurant and friendly staff

avoid staying if you traveling with kids

the glass by the tub needs a curtain because if people have there kids with them they need that privacy

on the map but once we arrived we quickly realised it's not suitable for a family with young kids who wish to

very good rooms, clean fresh. nice gym too.

as for pet friendliness, a patch of grass somewhere would have been nice

lots of kids yelling and crying in the hallways woke

we still walked safely, but all in all to decadent and a bit too much with kids

the room requested was for 2 adults and 2 kids, and the room was too small, with 2 double beds

itself was nice and pool/fitness center across street were nice

it would be nice to have some type of breakfast offerings.

just shocked how many homeless people were around and openenly doing drugs in front of our kids

to park in the hotel carpark and you have to pay $17 dollar resort fee for the rubbish pool and wifi, oh the

), wifi dead for a whole day and the front desk had no clue and didn t bother to find out whether

pool and gym, nice restaurant attached.

of the new renovations are still ongoing such as the gym and restaurant

my kids didn't want to stay in the room so we walked down the street to go sit in a restaurant just

not for kids

checked in yesterday and after getting my kids settled i saw the bathroom tub

are no screens or locks on the windows, which made it a dangerous room in my opinion for younger kids to be in

we got in quite late so when we slept in past our check out alarms , even still

play area downstairs for kids and super friendly staff

kids loved going in here in the evenings and utilising

games room was great for kids and the complimentary pastries and coffee for breakfast were a nice

fun games room for the kids

travelled with 4 kids between ages 7-13

we had a dorm next to us, party kids all weekend

i traveled with little kids

my kids loved the coffee/espresso machine

check out where your room is going to be to avoid the night club, especially if you have young kids

neighborhood was not the best for kids. the smell in the bedroom was not pleasant.

desk very helpful the maintenance people very knowledgeable they have fun and games for young kids they have a

the staff's friendliness, close to sites. early check in. provides shuttle to airport.

super comfy bed, quiet room, free wifi and great central location.

the room was quiet and attractively furnished, the bed comfortable, tv and wifi adequate (though it would be

is beyond amazing, they gave me an early check in nd late checkout, rooms are very tight, location is perfect

the kids slept on the couch

this makes it so convenient when you have hungry kids all the time

kids love the room size and bathroom

great when travelling with kids

beautiful hotel, fabulous facilities kids loved tv in bathroom

the kids loved the pull out sofa and the city views

my kids wanted to try that so they were a little bummed

2 mile walk to get pizza and my kids saw awful things

and at check in had to get the manager to overrule the desk officers view that breakfast for our kids was not

breathe in as the entire downtown (and beyond) is filled with smoke, which is not good for young kids

area is rather scary at night (homeless, drugs, prostitutes, etc), avoid, especially with kids

in-room mini-bar snacks were also plentiful and very inexpensive, which was a plus with our two kids

would be great if the gym were bigger/had more equipment

the foyer , could do with a pool

really loved the rooftop with great views and the gym as well

the room was very comfortable for the four of us, kids slept on a pull out couch in the sitting room

air conditioning, no iron, no hot drinks in bedroom, wifi didn t work

good wifi and downstairs lounge, helpful staff and helpful list of places to eat near the hotel

our wifi was great, but not every room has a router; ours did

the room was very comfortable for the four of us, kids slept on a pull out couch in the sitting room

the restaurant attached to the hotel which previously you could get room service from had closed mean no onsite

no room service or continental breakfast. air conditioner/heater was noisy.

the gym had great equipment

room service you have to order food (like via an uber eats method), there was not enough natural

the gym was well equipped

hotel room with two queen beds, the hotel room is very good for families with kids

i have 2 kids and i stayed in suite in 15 floor and really worried about the windows because there is no

i had booked for 2 adults and 2 kids inclusive of breakfast, i was informed at the reception that the breakfast

they were very accommodating with 2 families including four kids

pros: very friendly staff, clean room, my kids loved the glass elevators.

that the advertised room service delivery robot wasn t working at all during our stay as our kids were excited

the staff is a bunch of kids with no service

booked a room for 2 adults and 3 kids upon arrival i was told the rooms only accommodate 2

convenient to cable car station, burger king for kids, close to little saigon and china town

get location. trolley steps away from the front door was great. kids enjoyed the arcade.

the hallways and elevator are pretty narrow, i wouldn t stay here if you have kids or a large group

wifi was excellent and the doors had easy to use locks versus sliding cards that don't always work

property had everything you could want, free wifi, breakfast, free wine and nibbles in the afternoon and a

continental breakfast

room had 4 areas which included a bathroom, dressing room, bar and sitting/bedroom with a gas fireplace

staff were very friendly and overall it was a good place to stay with kids

there, they upgraded us (without request) to a large family suite, with a king bed & 2 queens, my kids were over

really appreciated that they had hbo and nick at nite for the kids

neighbors upstairs were very noisy and kids running around the halls throughout the night

(frankly it scared myself and my kids)

new towels after using old ones for 3 days; the front desk female asian staff said it is up to room service to

was a little dirty, no gym, no welcome gift basket, wifi was terrible

wifi speed could see improvement

bit expensive but sfo could be expensive anywhere - no laundry service

i had to pay for early check in

access to pool from our room was a real hit with our kids and made it so easy for us

were so accommodating to our needs, we required a trundle bed as our kids had slept in a double bed for 3 weeks

and the pool was a special bonus which the kids loved

had booked 2 rooms and requested adjoining - one for parents and the second for the kids

kids love the pool and they loved their street view

we had reserved 2 rooms (1 room was for the kids), which was upgraded to 2 adjoining suites

the bar and restaurant

hmm. room service wasn't free.

room service menu could be a bit larger with more selection and there was a tiny bit of urine on

gym was a joke

front desk and wake up our other family members in the middle of the night to help us with our kids and our

it s more of romantic hotel and not so much s place for kids

coffee and sherry a nice touch. good wifi. helpful staff.

enjoyed my stay very much: friendly staff, efficient room service, very quiet room and comfortable bed

it was clean & room service came everyday to give fresh towels etc

that was a big inconvenience because we had thirsty kids

staff were very welcoming, we didn't drink in the bar but the decor of the whole place was very trendy

the hotel is a pet friendly, you can smell the pets smell strongly through the ac

i like the bar too

great bar to grab a drink at before heading out, and excellent location for exploring

breakfast is very basic

staff, large,clean room, and many extras like breakfast, free wine and chees of an evening, and free tea and

location, very clean, fast and reliable wifi, helpful staff, huge comfortable bed

wifi was free

breakfast was simple but good

i have 2 kids and we did not feel safe there and checked out early

under renovations for improvements, no gym at the time.

also they were under construction and the gym wasn't

nice little gym too

can request for late check out until 1pm