free wi-fi, free coffee and tea, free parking

secured parking spaces

of france (half way), and located just next to the highway, but the rooms are quiet and the parking is easy

the hotel was pet friendly with a small welcome pack for our dog which was a nice touch

don t have a laundry service

size of second bedroom for the kids. way too small for two

bar overpriced

clean, comfortable, nice breakfast, for us very well located, safe parking places

good rooms, nice bathroom with a good shower. free private parking.

it has parking, all clean, good working

not very versatile choices and our kids left still

of family kids noise, it's in the middle of no where my service was terrible no late food options not a place

i liked how there was a carport underneath, great area for the kids to play safely

breakfast room, and wanted us to stay in the cafeteria (which is super cold, and we had 3 sick kids

wifi very poor, no water at reception or in the room

place seems to be popular with families (i would take my kids there for couple of nights)

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

wifi did not function at all, very very basic

added bonus is open air swimming pool, small but excellent if you want to cool down in hot summer

ry comfortable with kids), location (15 mins by train and you are in a city center), private parking

, its like desert ,dirty and scary area and too many prostitutes around the area so if you got kids or that dont

kitchen where you can warm up food, comfortable with small kids

bed for the kids was a bit broken

distance (and after seeing the prostitutes nearby, i wasn t keen on walking out with the kids either)

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

there was no bar open due to covid

also - the bar on the ground floor was never open during my stay, was it a 'walk up service' or was it closed

free parking. 15 into centre of madrid in uber.

parking, walking outside to mall in rain by smokers

the room was very small for 2 adults and 2 kids

location. it was close to business park which had ample entertainment options for kids.

11:45 pm people and kids started laughing loudly in middle of high way which woke us up and called the reception

sofa bed was prepared for kids in advance for our arrival

near from warner park, a good option for families with kids

not enough bathroom amenities. wifi a little slow at times

staff and especially the bar staff were kind, and caring

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service

that day wifi was not going fine

everything was very clean, and we had a frigo bar in the room with bottle of water for free

we weren't able to give our kids a real bath and everyone slept poorly

staff were excellent. food exceeded expectations, especially the breakfast.

private garage parking

i especially appreciated having a private parking space, and the fact that you can access the parking area

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

i believe all the families with kids tell you thank

room was comfy for two kids aged 15 and 11 yo

pool, gym, kids play area

my kids couldn't watch tv, because it was on spanish programm

i believe all the families with kids tell you thank

they have a private parking underground

nice hotel with a great free parking

good that there is parking free of charge, room was big and bathroom also was big, which i personally like a

in house parking procedures a bit challenging but nothing much.

tight parking

the beds were comfortable, but the pillows are for kids

- there was a team of very young kids (8-12 years old

gym was small but was to ourselves so was good

- there was a team of very young kids (8-12 years old

card occasionally didn t work so have to go back down to reception for another, same with the gym one

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

very good for staying with kids, enough space for 2

we can t order the kids menu from the restaurant to the room, even we have a dining table there

advertise a snack bar and restaurant but the restaurant was part of the snack bar

no bag for laundry, only given on request

old furniture, only one chaire in the room, coffee in the bar is fair, expensive parquing

-stable wifi

nice prices in the hotel bar, bar opened till 23,00

shout out to the bar man who was amazing and hilarious

close to metro station. clean. nice and helpful staff. free wifi

de cafe , gel de ducha y champu , toallas de ducha y toallas para la piscina incluye una hora de spa gratis a

the breakfast - very feel options and no staff to give any kind of support.

pool was closed for 80% of my stay because of maintenance.

breakfast was basic but nice

however it was very convenient for me, and the hotel boasted a gym and a pool which i didn't have time to use

welcoming, pet friendly with welcoming helpful staff

wifi in the evenings was weak. no kettle in the room

location and ev charger

comfortable bed casting service to the tv wifi is super near the metro station (7 min walking) 24/7 free coffee

plus laundry facilities

the staff where quite friendly and the wifi good

wifi was great, staff were great and bed very comfortable

the bar food and coffee were excellent

nothing to say in terms of facilities except wifi

and you are on calle mayor), bus stops right in front air conditioner friendly staff, good wifi

wifi worked well

very close to metro station. clean rooms. good wifi. kind and fast personnel

when i first arrived, the wifi didn't work at all, but they fixed it instantly and it was then very good and

didn't have a gym or pool (for those that wanted

i loved that there where two room one for the parents and the other for kids

at least two bottles of water in the room , my kids had no complimentary water in their rooms.

toilets were clean and room service was prompt

there is a 24 hr cafe across the road and a supermarket too and the hotel also has a bar you can get a coffee

lovely bathroom and good room facilities, ie stocked up mini bar and toiletries

there was a large parking area, and the rooms had excellent air conditioning

parking area is not

room and bathroom very clean staff helpful and friendly parking easy

the wifi signal was weak throughout the room. it was hard to stay connected, especially for work

pool was not open.

nice cafe for breakfast (lili) just a couple of hundred metres from the front door

there is basically a bed, shower and a sink, and there was a there was essentially no lobby and breakfast came

breakfast was way overpriced

breakfast in the reception area

there is no option for breakfast, you can't smoke even in your balcony,

everything was perfect specially family room when you are traveling with kids

hotel is uncomfortable, smell bad like a cigarette un the whole room, if you travel with kids, the extra bed

people yelled conversations and kids played constantly in the big open area in front of the elevator outside

we traveled with 2 small kids and had the junior suite with plenty of space

my kids wouldn't touch it

fantastic wifi connection (number on your check in card) you can pair your phone to access netflix/youtube

the wifi was poor, very slow and would disconnect frequently from the network.

rooms were well-kept and the room service was amazing

there was an issue with wifi which was resolved very well, the reception people dealt with it very quickly,

hotel was so clean and breakfast was awesome

terrace bar was delightful and staff were extremely helpful

cubicle was clear glass on all sides, so no privacy gym was closed due to covid - disappointing as we were

bar @ hotel served tapas which was all we needed

wifi no tea/coffee machibe in room

gym - sorry,

fact that they changed the wifi everyday was a bit inconvenient, as i lost signal while asking for an uber

the room was spacious, the temperature in the room was great, the breakfast was good enough and the food at

central location, clean hotel, nice breakfast and extremely friendly staff

cafe was great for coffee and breakfast

great breakfast with different meats, fruits, cheeses, coffee and different breads

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

staff were very accomodating good location, clean and modern, my kids enjoyed the pool.

kids

it's good for family with kids

the kids were disappointed because the pool is much smaller than how it looks in the

breakfast was included in our price which we enjoyed very much with lots of choices and great

breakfast is wonderful with a great selection

close to atocha station. good shower and wifi.

poor choice of menu in lobby bar very limited.

room for the same price, very clean and comfortable, staff very friendly and helpful, breakfast bar excellent,

glass which made early morning use of the facilities quite difficult without disturbing the kids

we loved it all. our kids said it was the best hotel they d stayed at.

if one of the kids turn on the light in the bathroom during the night, the whole room becomes full of light

coffee capsules, placing water in the coffee machine, opening and closing the doors to the kitchen, which was

hotel lobby kitchen, common area and room impeccable

breakfast can be noisy when there is a school party in but that's kids

pool: small, but ok to get a cool down or for the kids

room is of average size and is not secure for kids (windows can be easily wide opened, and glass on tables is

the pool was a small one for kids and not for adults but they lied and said it was for everyone.

room for family (2 adults, 2 kids) is bit packed and there is a desk over one of the single beds that you might

room was abit small and the beds could not be linked together. felt a bit like a kids room.

it s cool! and they were brilliant catering for the kids.

my kids are scare to thru hallway to come to our room

location, decor, kids amenities,

room was booked for my kids, 19 and 15 years old

and when we arrived we were instructed that we d need to pay for our kids breakfast - which was fine - but

hotel located very close to train station and close to museums. very clean room. good wifi.

had a problem with the wifi so i had to come to the reception to have it fixed

wifi is perfect and design of the room is simple but well designed as always

to reina sofia, prado, retiro, nice room, great bed, friendly staff, easy check in/out, okay wifi

the plaza was pumping with the cafe crowd and kids playing

up and down the stairs and through the corridors- breakfast was a nightmare - but really it was kids just being

wifi service was great, and the desk in my room made it conducive pc work

good location, very spacious and clean room/bathroom, friendly and hospitable staff, good wifi

the wifi was intermittent when trying to watch a film on my tablet

also only had small side plates at breakfast, treating you like kids to get small portions

easy and fast to walk to the station even with kids

too far to walk with suitcases and kids but too close for a taxi

the twin beds must be for kids not adults

close to room service area which makes noise mid morning.

accessible and safe parking

no bar this is a big mistake you need a bar

is not in the main building, but at the end of the parking lot as it is shared with another hotel

could have a mini bar - but i suppose they only serve the basics

affordable nice hotel with free parking and free wifi at amazing room prices

and from madrid, didn't like that we had to pay 8 extra a day per person for a breakfast meal, wifi was not

no wifi in the rooms no phone in the room ac not working well no security in the

location, comfort & cleanliness but no wifi in rooms

no wifi in rooms

good spanish breakfast

short walk to the tram station and plenty of free parking

good location if you want to be on outskirts of city with free car parking but with convenient public transport

breakfast was additionally paid but very good

free parking outside the hotel, calm surroundings, very quiet at night

bed comfort, bathroom hygiene products and toiletries, breakfast and the sympathy of the staff.

there was even a kids set up for families that were staying in the hotel

the toilet is very very very small it for kids not for adults

rather noisy and congested - it is a busy part of town - good to know if you are traveling with kids and/or

superb breakfast, delicious tomato bread, friendly staff, great with kids.

fresh juices, awesome baked goods, and a yogurt bar complement the typical items found in the nice hotels in

the staff is very friendly and the kids were warmly welcomed as we checked-in

the breakfast was delicious and the location was perfect.

location of the hotel was great, as was, the delicious breakfast

the hotel offers an extensive breakfast buffet at a reasonable price, as well as an à la carte breakfast menu

wifi is terrible for teleconferencing - ping ranges from 300ms to 3s

late check out mas tarde

the gym wasn t a gym

no restaurant or assistance in organising takeaway food no bar

bad room service

close the bar and restaurant friday to sunday

door has quite gaps, you can hear everytime people walking/ speaking, kids screaming, housekeeping trolley moving

bunk for kids had a very low bed rail - kiddo did not feel safe so decided not to sleep up there

the comfortable lounge area was perfect as we had an early flight and needed a space for kids to chill before

room was large and able to accommodate 2 adults (1 queen bed) and 2 kids (bunk beds) which was great

the bunk bed had less security for smaller kids, and unfortunately, my young one fell down the upper bed onto

only thing to mention is the lack of breakfast options if you don't want to spend 20 a head (kids eat free)

bed may come as two single beds combined together, for me it is ok, but it might be dangerous for kids/family

swimming pool is little more than paddling pool for kids to be honest

my kids love it and definitely will stay again in the future

excellent free wifi speed

by itself the whole night, and at 11:05 the manager almost broke the door to tell me andfamily w kids to get

glasses were dirty there was small hair on the bed, the pillow had yellow marks ac wasn't working wifi wasn't

wifi connection was not easy to access and i gave up - my fault that i did not ask the reception to

wifi did not work

wifi was an issue

triple room was spacious - almost like two rooms (with two tvs - kids loved it :)) and it had a big terrace

don't do laundry or have a laundry facility

good as most of the time was spent out of hotel so good for basic activities, free wifi, complimentary water

hotel has no laundry facilities at all; not even an iron

are very small, with no room service, as i was alone, so i didn't mind, but for family and couples, this is not