pool is beautiful, the whole property is really cool and excellently kept, staff is super nice

only the gym was free , for the steam and any spa service you need to pay > 15 euros

clean, very good breakfast, nice pool area and pool bar

we do recommend it, definitely, also for its very complete and tasty breakfast

we used the gym several times during our stay which was adequately fitted out, again kept very tidy and clean

breakfast was amazing

staff so friendly, everything so convenient, couldn t be closer to the beach, pool, food, activities, everything was very very good, i loved how it said on booking

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me throughout my stay

choice of dishes and food available at both breakfast and dinner are among the best i've ever had in a

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

the room also featured a well-equipped kitchen, which i didn’t use as i opted for the all-inclusive package, an excellent choice as the

good room, beautiful view with pool, rich breakfast

the breakfast was also very nice with lots of options

the 4 kids that were with us loved the place

breakfast was great. rooms were comfy and clean and pools are fun

- the hotel and the surroundings, staff, overall experience, great place for holidays with kids

customer service, great location, awesome hotel activities for adults and kids

pool bar was weaker than the inside bar

pool towels

pool areas are fab and plenty of beds, food was amazing, staff were so attentive and friendly, kids entertainment was perfect for my two kids, location was brilliant with a short walk to shops

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

cons: it’s hard to come up with anything, but if being picky, a better children’s pool area with a slide or something similar

and there is always something for the kids to

is especially good for families with kids because there is always a nice program for them every day

at night wasn't very good especially compared to the great breakfast & lunch that was served daily

to have more choices for lunch meals around the pool bar area during the day

also present a small gym hall with a few equipment

pool area very clean,plenty of beds

pool towels are provided and we got complimentary robes and slippers

super spacious accommodation . excellent breakfast great gym very clean throughout hotel

great breakfast and dinner. extremely helpful staff, clean room. close to the ocean.

the breakfast had lots to choose from. bed was very comfy. very clean room. lovely staff.

of the staff at the pool bar were not particularly friendly

staff was professional helpful and friendly, the hotel was spotless clean, room service - excellent

breakfast was so nice with too many choices i ve gained 5lbs

can be noisy in the evenings, there are not enough sun-beds at the pool

we had an excellent view from our room to the pool & sea but noticed the hogging of beds was a regular occurrence

complimentary drinks in the room, friendly efficient staff dealing with queries instantly, pool area, new arrangements in the restaurant (more fresh fruit and veg compared to last year)

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance guys to the restaurant and kitchen staff

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

room service should be less invasive. cleaning should also be more precise and less forgetful.

gym was good for morning workouts

thing is even though it s adults only which i loved being our first time, i really think they would benefit from having some

the room service menu was awful

clean throughout the whole hotel - our room was cleaned to the highest standard everyday, pool area cleared up cups etc really frequently, lovely smell in all of the communal areas

every year is a little bit worse and the choices are smaller but still it is enough for hungry kids, specially ice

e pool, gym, restaurants, bars etc

both the restaurant and the bar staff were first-rate

basic gym set up

amazing breakfast and dinner. with a lot variety food.. fantastic ☺️

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

spa closed due to covid

kids club was excellent

mr vargas was always finding a good spot outside for breakfast

of stairs also some of the activities advertised didn t take place; like aqua gym in the cross pool on wednesday 4th april didn t happen which we were not pleased

with several different housings, wonderful bed, great food, very friendly and helpful personal, wifi

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

it s a very well run hotel - nice staff, extremely comfortable room, excellent gym, fast wifi, great breakfast

th impressive sun set view)

parking was free, no weird pressures to tip or not to tip, no hidden fees for room service or wifi - this hotel is doing the right thing for their guests and i would return here

& professional staff, lovely facilities especially the pool & gardens

with the spa area

they offered a late check out, gratefully received

ou

attentive, with great added extras such as a pillow placed behind your back for extra comfort, golf buggies to transport you round the resort

breakfast & dinner you are spoilt for choice

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

i discovered towards the end of the stay i could have been refilling my water bottle in the gym…)

friendly and helpful staff, good beds, perfect pool area, good gym, excellent breakfast, quiet and relaxed

loved the pool, spa and bar to watch the sunset

kids loved the place

the double sun beds are brilliant by the pool and on our terrace

food was provided on a room service basis

breakfast always arrived nice and early to our suite

only thing that comes to mind is a small improvement in the breakfast service, as we fairly often ended up with used plates piling up on the table before they

the food that there is no room service

the breakfast was

great food selection in both dining room and poolside

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when we enjoyed the sunset

room location great as well as room it self, lobby and the bar were breathtaking

breakfast with justine and her team was extraordinary

we used the gym daily and it had a good selection of equipment and the ice cream bar the children loved so they

lots of activities which my eldest daughter anjoyed a lot -- yoga, polates, aqua gym etc

the room service is at the very high level and hotel infrastructure as such is impressive

wonderful modern suites, the sublime restaurants, the infinity pool, the amazing views, the outstanding service, everything

no one in the hotel except the person in the gym

amazed by the simplistic and beautiful design of the entire hotel, starting from the reception, gym, room and infinity pool

we loved the different pools we could go to along with pool bars but our favourite as being all adults was the roof top bar

really lovely staff, pools , spa and treatments were very high quality.

gym and all the various classes were top quality

the best menu was the room service menu but that ment having to eat in your room

breakfast was great - massive amount of options

breakfast was exceptional with everything you could wish for

room service was pretty terrible and didn t collect after food, also breakfast was pretty bad

as a single traveller sometimes overlooked by the pool bar staff over families.

room service was excellent , room was excellent , pool was excellent . food was excellent

the service is great and we enjoyed the use of whatsapp to book breakfast, golf, trips etc

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

the room service is also excellent, they cater to your every need and they are very fast in delivering

a little shuttle or golf buggy in between both hotels would be amazing

there was no room service, which i understand due to covid restrictions, but i don t understand why the mini

the equipment in the gym was rusty and the ac there was not as powerful as would have been ideal

kids pool was off to often, staff explained it with a wind

kids everywhere

great facilities - pools, restaurants, indoor and outdoor free parking garage, gym, etc

the breakfast, although delicious, was mainly standard with nothing too special or unique.

rooms were spacious and beds super comfy

i also enjoyed the food from the splash bar and of course room service

room service for breakfast was expensive and food not upto standard toast was like rock and beans

the food was delicious with loads of options, and room service was always quick and spot on

casa oroteanda is a very comfortable house with a beautiful pool and garden

the pool is not heated so the water is cold in winter but our kids enjoyed it nevertheless.

swimming pool was a bit cold but i guess during the summer time would be perfect

the garden and the pool were great. daniellla was very nice and helpful.

thing that we knew beforehand: the children would probably have spent even more time in the pool if it was heated

no wifi

new facility, nice location, clean, great gym and swimming pool.

i like that they bring your drink to you when ordering at the pool bar -quiet

if you like golf

also wish they had made use of the bar on the top floor

lot of space near pools

the several swimming pools, only one was heated and comfortable enough for families with smaller kids

all was good, very good food, friendly staff and nice pools and good gym !

design, despite the hotel been full it never felt busy, lots of space and always room round a pool and the staff couldn’t do enough for you, felt at home the minute we

my son really enjoyed the kids club i would say it’s a good place for

proximity to the airport great pool for the children lovely friendly staff high quality food and drink spacious

the royal level area and pool side service was excellent

breakfast was delicious and so fresh. plenty of choice. with very good table service.

in the royal breakfast/ buffet …

the mini bar wasn’t replenished once, we had to call daily to be given some cartons of water

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach toys, and parking space in garage